Customer Newsletter In the Snow, February 2024

Welcome to the last edition of our In the Snow customer newsletter, following the acquisition by Flexera – read on to get the full scoop. We’re excited to be on this journey with you – our valued customers.

Flexera and Snow Software:
Customer Townhall

Date: Wednesday, February 28 
Time: 9:00 CST | 15:00 GMT | 16:00 CET 

Flexera and Snow Software are hosting a virtual townhall to welcome you, our valued Snow customers, in to the expanded Flexera community. It has been an exciting and transformative journey over the last several years and we thank you for being part of that – and we’re very excited to start this next chapter with you, in our continued transformation. 

Thought Leadership

2024 Innovation Session: What’s New, What’s Happening and What’s Next?

In case you missed this, back in December 2023 we recorded a valuable 60-minute session which contains everything you need to supercharge your 2024. In this session, you will: 

Prepare yourself for a fantastic year ahead! 

New From Snow

Snow Influence

Product Features

Use the Power of AI With Your Snow Data 

AI’s impact on productivity is undeniable, particularly in IT asset management (ITAM), which stands to gain immensely from integrating AI-enabled tools. 

To harness this potential, we introduce Snow Copilot, our latest beta release for Snow Atlas customers. When you ask it a question, this Gen AI-powered assistant rapidly draws and delivers data from both the SAM core on Snow Atlas and highly secure and encrypted Microsoft® Azure® OpenAI Services.

Snow Copilot is now available in beta, free of charge. Want to learn more and participate in the beta program?

Snow Docs 2.0

We are excited to share with you that we have launched a new, updated Snow Docs site. Building on more modern technology, our new site will allow us the flexibility to add more features and work with, for example, generative AI going forward. Currently, the site contains only content related to Snow Atlas, but we will transfer all of our content from the old documentation site to the new one soon. Have feedback for us? Don’t forget there’s a feedback link on the site (in the lower right corner of every page).

SaaS Product Family Capabilities
Expand to Adobe Creative Cloud

Snow SaaS Management now offers a filter for related products within Adobe’s family of applications and subscriptions (Photoshop, InDesign, Acrobat, etc). 

IT/ITAM managers can quickly access Insights and see charts with application and subscription KPIs such as unassigned or over assigned, usage and costs, active, inactive, or have no activity. They can zoom in usage at a user level or zoom out for an overall view. 

IT, finance, and procurement managers can make faster, better decisions around costs, app rationalization and vendor negotiation. 

AI Augments Application Details
in Snow SaaS Management 

We are actively embracing the latest AI capabilities to solve tasks that are tedious and enormously time-consuming. In our latest release, AI constantly and consistently augments our SaaS applications details with an accurate name, categorization and description to always stay current. These constant updates will improve the insights and rationalization recommendations for cost optimization.

Thank you for giving us your feedback!

On-going feedback is critical for our continued partnership with clients. We appreciate your support by reviewing us on TrustRadius.

  1. 6 Predictions About Cybersecurity Challenges in 2024.” Forbes, Forbes Magazine.  
  2. The Current State of M&A, Global M&A Market Perspective for 2023-2024.” DealRoom. 

Adobe, Acrobat, InDesign, Photoshop and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries.  

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. 

© 2024 Snow Software, Inc. All rights reserved.