ITSM Enhancer Build a clean and automated CMDB

Snow ITSM Enhancer enables organizations to automatically build and maintain the CMDB with accurate software and hardware information. With improved data quality, you can ensure product and service catalogs are always up to date, boost help desk efficiency and unlock valuable insights into your IT landscape.

Power your organization with a reliable IT service desk

Challenge Your ITSM efforts rely on an inaccurate and incomplete CMDB

  • Inconsistent data
  • Provisioning is manual and time consuming
  • Lack of governance  
  • Unable to analyze application support issues

Solution Automatically create a normalized and clean CMDB with Snow

  • Get visibility of all software, hardware and applications
  • Strengthen software provisioning
  • Validate licensing and entitlements
  • Augment with detailed usage statistics

ITSM Integrations

ITSM Enhancer fully integrates with the leading ITSM platforms.

BMC
Cherwell
ServiceNow
TOPdesk
Snow Software has been great to work with and has been very helpful in integrating with our existing ITSM tools and CMDB. As stated above, the Snow Software platform allows us to consolidate all of our disparate sources and gives one central location to track HW and SW assets.
CIO, Healthcare Organization with $1B to $3B in revenue