ITSM ServiceNow Installation and Configuration for Snow Atlas


This course is part of our ‘learning shorts’ series. Designed to be consumed in a very short space of time but deliver maximum impact.


This ITSM ServiceNow Installation and Configuration for Snow Atlas course will take you through the steps required to setup the ITSM ServiceNow Connector for Snow Atlas.

This technical course will dive deeper into the concept behind the solution, how the data flows and how to configure the connectors within ServiceNow and then on the Snow side to complete the integration.

Who Should Attend?

This course is aimed at anybody that is looking to improve their understanding of the ITSM ServiceNow Connector.

It also serves as a guide for a Technical Consultant when configuring the product itself, in this instance it is assumed that you have an existing knowledge of the Snow Atlas basics and are familiar with the Snow Extender and the Snow Integration Manager.

What will I learn?

By the end of the course, you will be able to

Apply the learnings from this course to projects, identifying the different components and stages of how the data flows from Snow into ServiceNow. Configuring the relevant Snow applications and ServiceNow portal, checking the systems are running and validating the data has transferred over to ServiceNow. 


There are no formal assessments and no prerequisites required to complete this course.

Delivery Method

The ITSM ServiceNow Installation and Configuration for Snow Atlas course is a 21 minute self-paced e-learning course.

Technical Requirements

We recommend using Chrome as your browser and the course is best viewed on a device that supports 1920×1080 resolution.

Enroll in this course

If you wish to enroll in this e-learning course a Snow Academy account is required.

No Academy account? Contact