Snow For ServiceNow Power business operations with a reliable IT service desk
Snow Software has a certified integration with ServiceNow to automatically build and maintain the CMDB with accurate user, software and hardware information. With improved data quality, you can ensure product and service catalogs are always up to date, boost IT help desk efficiency and unlock valuable insights into your IT landscape. To conform to the Information Technology Infrastructure Library best practice framework for continuous improvement, it’s important to have the best software data as your source of truth.
Populate the ServiceNow CMDB with cleansed and normalized data.
Gain complete visibility into
Agent and agentless discovery and insights
Fuel IT decision-making
Snow and ServiceNow autonomously discover datacenter hardware and software assets, pull in software metering and integrate vulnerability data. With these industry recognized ITSM and SAM solutions, IT service desk technicians can easily track vendor license agreements and renewals. CIOs and IT leaders can more effectively power business operations with an efficiently running user lifecycle, optimizing technology spend and usage, ensuring compliance and governance, minimizing data access risk and making data-based decisions.
Software data as your source of truth
With the largest, most accurate software recognition database Snow provides ITSM managers with accurate, enriched asset data on deployed software and hardware, complete with information such as end-of-life and end-of-support data. The clean, normalized data retrieved with Snow for ServiceNow makes the CMDB more efficient for delivering IT services and provides an accurate view of real-time license availability and usage for compliance during an audit.
Integrated automation to drive IT operations
Save time and money on professional services by automatically populating CMDB data between Snow and ServiceNow. With robust automation workflows, IT service and asset managers will greatly reduce manual updates, further improve service up-time, continuously lower mean time to resolution (MTTR) and improve overall productivity.