Snow Software enhances ServiceNow CMDB with SAM integration
Normalized IT inventory & Software Asset Management data now available to ServiceNow customers, including Geneva edition
13 April 2016 – Snow Software, the leading developer of Software Asset Management (SAM) solutions, today announced that it has extended its integration with ServiceNow to include the latest Geneva release.
All ServiceNow customers can now take advantage of clean, normalized IT inventory and Software Asset Management information in their ServiceNow configuration management database (CMDB). This enables them to drive benefits across all areas of IT operations, from help desk ticket resolution through to optimizing the availability of software licenses.
The Snow SAM platform enhances the ServiceNow CMDB by automatically populating it with hardware configuration and software inventory data (including information on software usage and the primary user of each device) that has been both cleansed and normalized by Snow’s unique Software Recognition Service.
Per Skanne, Product Manager, Snow Software, comments: “ServiceNow is an established leader in IT service management and many of our customers are already benefiting from its solutions. Integrating this with Snow’s services adds access to valuable Software Asset Management intelligence that is optimized for all device types, all through one view within the IT service management platform. More organizations are recognizing these benefits, so offering this integration means we’re helping them to achieve those.”
The Snow SAM platform also provides intelligence on software licenses such as upgrade and downgrade rights, plus the identification of software suites and bundles. The integration enables data to be synchronized from the ServiceNow ITSM solution into the Snow SAM platform to bring significant benefits, such as information on key areas of use so the correct license type is applied, and information to help analyze support agreements.
For more information on the integration capabilities, please visit: https://www.snowsoftware.com/int/products/snow-servicenow
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About Snow Software
Whether it's through lack of control, lack of understanding or lack of compliance, Snow (www.snowsoftware.com) believes that most organizations today end up paying too high a price for their software.
Headquartered in Stockholm, Sweden, Snow Software is the largest dedicated developer of Software Asset Management solutions, designed to ensure that the $326 billion spent every year on enterprise software is money well spent – ensuring organizations have the appropriate licenses for the software they use – not too many, not too few.
With more local offices and regional support centers than any other vendor, over 6,000 organizations around the world rely on Snow Software's on-premise and cloud-based SAM platforms to manage software licensing across more than 11 million devices, from mobile to desktop, data center to the cloud.
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