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Why a 'Dirty' CMDB is so Bad

Like many areas of IT operations, one of the cornerstones of successful Software Asset Management is having accurate asset data in a central repository. From a SAM perspective, that means discovering and identifying all devices across the target platforms and then accurately identifying the software installed and used on those devices (and, increasingly, the software not on those devices but still consumer by the primary user).

Typically, in Software Asset Management, we call that an Asset Repository.

Microsoft Review v Audit

There are two letters that you might receive from Microsoft that will likely make you sit-up and take notice. The first is a request for a ‘Software Asset Management Review’.

The second is a notice of an audit. Although for many, SAM Reviews are regarded as the ‘new audit’, there are in fact some fundamental differences between the two processes and how you should react to, and manage them.

Microsoft Enterprise Advantage

Microsoft recently announced that it is introducing a new licensing program called Enterprise Advantage. The new program will be introduced in early 2017. Many IT media outlets suggest that this could signal the end for the existing Enterprise Agreement in the long term.

Mobile Device Enhancements...

Mobile devices are now an integral part of our lives. If we leave our phone or tablet on the kitchen table in the morning, we will almost certainly turn the car around to go back and get it. They are rapidly becoming our go-to device for both work and leisure.

Each new model seems to bring more storage space, processing power and advanced capabilities that were mere ideas just a few short years ago.

Is ISO 19770-2 Effective?

As track records go, the success of standards in Software Asset Management is at best debatable. The original ISO 19770-1 international standard for SAM was first published in 2006 and was updated in 2012. However, eight years after its introduction, to the best of my knowledge, not a single organization has yet been certified as meeting the requirements of the standard. Even the 2012 iteration of the standard is still seen as onerous and setting a bar that is just not realistic for most organizations.

Outsourcing & SAM Challenges

Outsourcing certain parts of the IT estate is becoming a common trend within organizations of all shapes and sizes. In some cases, an organization will even outsource the whole of their IT estate.

Personally, I have seen both ends of the spectrum. Organizations that successfully outsource some of their IT infrastructure build a strong working relationship with the third party, working together to achieve the overall goals and objectives of the organization.

Megabyte Act becomes Law

The long-running “Making Electronic Government Accountable by Yielding Tangible Efficiencies Act of 2016”, otherwise known as ‘MEGABYTE Act of 2016’ has been made law by the House of Representatives of the United States of America. The new law applies to all US Federal Agencies including Administrations for food, drugs, healthcare and children/families to name a few.

Tax payers foot the bill for Software Compliance

Although the final settlement figure was reduced from an original US $4.5 million, the unbudgeted cost is still substantial and should stand as a warning sign to other organizations that do not have an effective Software Asset Management (SAM) program in place. For a commercial organization, US $2.3 million in unbudgeted cost would be at best inconvenient.  However, for a public sector organization that owes it to some 930,000 citizens to spend their tax dollars responsibly, it’s impossible to shrug off.

What is the true cost of 'free'?

We’re all used to downloading apps onto our phones and tablets – today’s users have the choice to download from millions – 2.2 million on Android and more than 2 million in Apple’s App Store. However licensing them becomes complex when we start to use those said same apps not just for our personal use but in our professional lives.

The Life of a Mobile

Imagine the scenario: it’s Monday morning and you’re starting a new job. Traditionally you’d have ironed a shirt or blouse and polished your shoes to make an impression on your new colleagues. However it’s 2016 and you’re working remotely from home. IT has already provisioned you with a new laptop, but what other essential tools do you need to be productive?