Release notes and information for current versions of Snow Software products, tools and utilities. This page provides information about officially released software only. Please select from the list of product names below. Can’t find what you need? Visit SnowGlobe for the latest product release notifications and support.

Snow Optimizer For SAP® Software 3.x release notes

Update Details

Snow Optimizer For SAP® Software 3.1.0

Product Update

Most Recent Date: October 07, 2021

Product Update Method: Please contact Snow Support

Complete release notes for Snow Optimizer for SAP® Software 3.x is found here

Snow Atlas Extender 2.X

Update Details

Snow Atlas Extender 2.X

Product Update

Most Recent Date: January 17, 2023

Product name: Snow Atlas Extender

Current version: 2.0.8

2.0.8 (2023-01-17)

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• Enhancement – Additional “Content-Security-Policy” has been added as an optional HTTP response header for Inventory API that can be enabled in the UI using the Use strict security checkbox. Note: This option can be enabled only when using HTTPS.
• Enhancement – A Documentation link has been added for launching the Extender user guide on the Snow Docs site.
• Enhancement – A button for testing the AD Discovery configuration has been added.
• Fix – Fixed an issue where file dates on active directory discovery objects could be out of range. (04606220)
• Fix – The default retry wait time for Snow agents is now lowered to 5 seconds to increase connection reliability.

2.0.7 (2022-10-11)

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• Enhancement – Added a limit to how many log entries will be uploaded to SumoLogic for better performance.
• Enhancement – The installer is now creating a log file to assist in troubleshooting.
• Enhancement – The installer will now attempt to rollback an upgrade on failure.
• Fix – Fixed a memory leak that would occur if one or more modules repeatedly fail and are restarted. (04599017)
• Fix – The status ‘Running with Warning’ will no longer be triggered by a single error but is set by reaching a threshold within a certain time frame. (04582958)
• Fix – Added validation of the Active Directory Discovery LDAP path to prevent errors.
• Fix – Fixed an issue where the snowpack upload would get stuck.

2.0.6 (2022-08-30)

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• Enhancement – Snowpack files are now uploaded in batches (not one-by-one), improving upload performance.
• Enhancement – Removed the file receiver throttle to allow agents to deliver snowpacks faster.
• Fix – Fixed an issue where proxy is not used for heartbeats.
• Fix – Removed an erroneous log statement during Active Directory Discovery.

2.0.5 (2022-06-29)

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• New – Added a self-test button that can be used to help diagnose issues in the configuration.
• New – The extender will now automatically disable itself when it is no longer needed.
• Enhancement – Added the ability to adjust the amount of information that is logged.
• Enhancement – Added support for the new Inventory and SLM API endpoints.
• Fix – Fixed an issue where the extender failed to add the proper route prefix to some requests.

Snow Inventory Java Scanner 3.X

Update Details

Snow Inventory Java Scanner 3.X

Product Update

Most Recent Date: June 15, 2022

Product name: Snow Inventory Java Scanner

Current version: 3.0.0

3.0.0 (2022-06-15)

Distribution method: Snow Update Service

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• Enhancement – Support for long time support (LTS) versions of Java: Additional Oracle Database information for generating predefined output is now produced from the scanner, including database options and management packs

2.0.1 (2022-04-12)

Distribution method: Snow Update Service

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• FIX – Scanning paths that contain environment variables within include and exclude rules in the config file under Windows will now be properly resolved.

2.0.0 (2022-02-16)

Distribution method: Snow Update Service

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• NEW – Support for macOS has been implemented in this version of the scanner.
• Enhancement – The scanner will scan only the locations that are available for the Snow agent.
• Enhancement – Separate executions for admin and for non-admin paths have been implemented.
• Enhancement – Through the sijs.config file, you have the ability to configure the security level for the scanner—LOW, MEDIUM, and HIGH (default setting, since it has the most security).
• Enhancement – Additional information for the scanner’s executed actions have been added to the logs.

1.0.0 (2021-09-01)

Distribution method: Snow Update Service

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• NEW – This new scanner inventories all the Oracle and non-Oracle Java installations in the customer IT environment where it is being run, starting from Java version 7. The scanner also inventories the Java commercial features (for the Oracle Java SE installations), which is very important information regarding the commercial use—and the need for a subscription as a result—of the Java SE products, depending on the version itself.

Snow License Manager 9.x

Update Details

Snow License Manager 9.x

Product Update

Most Recent Date: February 22, 2023

Product Update Method: Snow Update Service

Product name: Snow License Manager

Current product version 9.26.1 (2023-02-22)

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

9.26.0 (2023-02-01)

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

9.25.0 (2022-11-30)

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• Enhancement – The Snow Software SLM Archiving Service is now upgraded to .NET 6.
• Enhancement – The Snow Software SLM Cache Server Service is now upgraded to .NET 6.
• Enhancement – The Snow Software SLM Imports Service is now upgraded to .NET 6.
• Enhancement – The installer for the SLM version 9.25.0 is updated with the latest stable 4.2.x version of Snow Software MongoDB Service (4.2.22).
• Fix – Changes have been made to reduce the size of individual import batches but increase the total number of batches to reduce timeouts during imports. (04571510)
• Fix – G-Suite connector page would show an error when incomplete data was imported. This import no longer shows a page error, and users can continue navigating the page. (04573873)
• Fix – Correction made to Microsoft 365 reports scheduling, so that when adding a schedule it uses UTC time. (04589465)
• Fix – The DevExtreme library has been upgraded to allow the page to load correctly and the activity dashboard will no longer show as “App Crashed” for customers in the user interface. (04584782)
• Fix – Reimplemented the export button in Microsoft 365 Subscription tables where it was missing. (04591620)
• Fix – The service is improved to better handle the cases of upgrading the VMware vCenter to a newer version. (04577510, 04587490)
• Fix – The subscription period is now deleted in the database when the user clears the License has a subscription period checkbox. (04596054)
• Fix – Correction made when country names that have whitespaces before the name would cause a violation and crash the service during import. Whitespaces in country name are now trimmed and the service no longer crashes. (04558524)
• Fix – Application services related to Snow License Manager now have the proper dependencies configured, so that they start up in the correct order (04601947).
• Fix – The cleanup service will run software cleanup as scheduled in the service configuration (04599257).

9.24.0 (2022-11-09)

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• NEW – Adobe Creative Cloud user linking page : You can now easily connect your known Adobe portal users to any discovered, yet unlinked Snow License Manager user accounts. This significantly reduces your administrative time and increases your overall Adobe Creative Cloud usage accuracy.
• FIX – Changes have been made to reduce the size of individual import batches but increase the total number of batches to reduce timeouts in imports. (04571510)
• FIX – Correction made to Microsoft 365 reports where the component for report export format “xlsx” would export as “xls”. (04569958)
• FIX – The All Oracle databases per server report now properly lists servers with more than one instance/database. (04592916)
• FIX – The Oracle Management Option (OMO) Service is optimized for cases of processing high amount of Java installation data. A new, configurable batch processing mechanism for Java installations has been introduced. (04586195)
• FIX – The Oracle Management Option (OMO) Service has been improved to properly handle cases with invalid JSON (in this case the Java home paths) for a particular estate/environment. Instead of failing, the service will now create an audit log for that particular estate and continue with processing the other estates. (04586448)
• FIX – Correction made where the Data Access Service introduces a “string split” feature that cause errors on SQL versions older than 2016, which is now backwards compatible to those versions. (04596646, 04595681, 04591247)
• FIX – The DeviceDeleteService (when deleting one or more devices from SLM Web UI > Computers > All devices) as part of the Inventory Server Service now works as expected. (04601886)

9.22.3 (2022-09-28)

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• Enhancement – Font family configuration: To avoid garbage characters in the downloaded PDF report, you can now configure the font family name according to the selected language (04524830)
• Enhancement – Column data translation: When scheduling a report, the export will now try to translate column data if an available translation exists. (04544213)
• Fix – When editing multiple applications sequentially in Snow License Manager, the Custom compare value type drop down list will keep the correct value for every application. (04560277)
• Fix – The alert for Computer models with Oracle products without a registered physical socket capacity now links to the correct page. (04565715)
• Fix – Fixed the layout of the Print PDF output data from the Manufacturer details page. (04588820)
• Fix – Changes have been made to reduce the size of individual import batches but increase the total number of batches to reduce timeouts in imports. (04571510)
• Fix – From the Applications tab in the detail view for a computer, the print result now correctly lists all of the respective computer’s applications. (04486956)
• Fix – Attempted recovery from deadlock situations when users archive a batch of computers is now implemented via a retry policy. (04565129)
• Fix – Reports that have been grouped by a column will now be collapsed by default when returning to the report. (04560531)
• Fix – Fixed an issue where outdated manufacturer data could cause duplicate rows in computer search results. (04561450)

9.22.2 (2022-09-07)

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• Fix – Quarantine Delete User Step: QuarantineDeleteUser stored procedure has been corrected for the condition – SLM_UserID being deleted is tied to INV UserID that has been previously deleted. (04582587)
• Fix – Computer Software mappings: UpdateComputerSoftwareInstalled stored procedure has been corrected for the tblComputerSoftwareInstalled table to remove rows for the mapped computer whenever that computer doesnt exist in tblComputer table. (04565351)
• Fix – Fixed the sorting for “Cost” related columns in the “List All Licenses” report by changing the type of the field to decimal. (04563841)
• Fix – The column selector dialog is prevented to be dragged above the grid.
• Fix – The default position of the column selector was changed to be aligned with the upper right corner of the grid.  (04560456)
• Fix – For the “Archived Licenses” report was fixed the behaviour related to the “Documents attached” column’s checkboxes. Now when an archived license has an attached document, the checkbox is ticked. (04560252)
• “License required” and “Metric” columns are no longer changing their properties when making edits and adding custom fields. The issue was related to not passing parameters of the new entities that are created in the Applications table. (04577865)
• SRSApplicationRemove stored procedure has been corrected for new application id – custom field (04504731)

9.22.1 (2022-08-17)

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• Fix – The word “Application” is a system-reserved name now; therefore, you will not be able to create a custom field with the name “Application” and category “Application” at the same time. This also applies to lowercase letters (“application”). (04554266)
• Fix – Correction has been made where the same M365 subscription would show up multiple times in reports, which is now consolidated into a single subscription. (04577383)
• Fix – Correction to SalesForce Sales Cloud page, which would return a page error when imports were not fully populated correctly. The page will now still load and not crash with an error but will not display any data from bad imports.
• Fix – Correction to First activity and Last activity date fields for SaaS providers where the page would show a last used date “01/01/01” or “31/12/0”. (04564947)
• Fix – Correction to last activity date in HubSpot connector page, which should correlate the correct date format with the user account last login fields. (04567977)
• Fix – G-Suite connector page would show an error when incomplete data was imported. This import no longer shows a page error, and users can continue navigating the page. (04573873)

• Fix – Added optional configuration in Web.config where it will be possible to set database timeout for exclusions API: ExclusionsApiDbCommandTimeoutSec. (04516814)
• Fix – In the Invoice reference field, when an amount (e.g., 1000) is entered in Financial info, the amount will register аs a string and not as a number (1000.00). The same has been done for the Vendor field. (04567926)
• Fix – The stored procedure GetComputerDetailsApplication has been enhanced to fix the performance of the Computer Applications Page when a computer has 50+ applications associated to it.  (04566341)
• Fix – To prevent possible deadlocks in the Data Update Job (DUJ), a new flow has been implemented for several use cases (such as if a user logs in while DUJ is running). (04569047)
• Fix – If there are duplicates (due to our import being case sensitive) in the import file, the first one will be updated in the system; all other duplicates will be ignored. (04540407)
• Fix – On the Documents tab for archived licenses, we’re no longer showing all documents from all archived licenses but only the ones that are related to those. The same scenario was detected and fixed for archived agreements. (04560256)
• Fix – When you add a license with a maintenance period, save it, and then go to edit mode and add a document (saving the changes again), the period remains the same. That is, is does not decrease by -1 day, no matter the time zone. (04540577, 04560455)
• Fix – Fixed the error “Invalid length parameter passed to the RIGHT function” by adding NULLIF condition for empty values in TranslateName and TranslateDescription. (04532032)
• Fix – In the All computers report, Total Cost and Application Cost have aligned values as those displayed in the Financial info tab for the respective computer. The following scenarios were fixed: Total Cost and Application Cost for applications/operating systems based on Cost per core and then Cost per processor. (04559205)
• Fix – The All computers report now displays properly in the case of a previous arithmetic overflow error. (04563578)
• Fix – The computer data will not interfere with the execution of the service itself. The issue was present in the case of VMware environments. (04557634)
• Fix – The computer data will not interfere with the execution of the service itself. The issue was present in the case of VMware environments. (04557634)
• Fix – The SSL communication between SLM and Inventory API service has been improved. There will no longer be errors for the cases having valid certificates. (04561165)
• Fix – The task execution time scheduling no longer allows starting the same task twice. (04567212)
• Fix – In case of virtual hosts, the core factor calculation has been improved to be calculated based on the processor type. (04571237)
• Fix – The number of requests that are sent to Inventory API has been reduced—resulting in a reduced number of calls to the database—so the OMO service is expected to have sufficient memory. (04571581)
• Fix – Added “MOSTFREQUENTUSER_USELOGINPERIOD” and “ACTIVATE_APPLICATION_WHITELISTING” settings to vSystemSettings code. (04536736)

9.22.0 (2022-06-15)

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• NEW – Multiple costs can be added to subscriptions per portal: Adobe Creative Cloud subscriptions can now have multiple costs added to the subscription, based on the portal the subscription reports from. Costs can contain different currencies, but total costs are displayed in SLM local currency for the user.
• NEW – “Last activities” can be chosen and viewed for selected products: All products listed under a subscription can be selected and shown in the Column Selector and displayed in the table on Subscription>Activity details>Subscription Details.
• Enhancement – Allowing more flexible inactivity filters: Adobe Creative Cloud users can now filter on more flexible time ranges of inactivity to better realize their cost optimizations for Adobe products.
• Enhancement – Oracle DB Enterprise Options Usage Interpretation dataflow: Performance optimization in our Oracle DB Enterprise Options Usage Interpretation dataflow.
• Fix – Performance issues have been fixed for Adobe Creative Cloud, which was sporadically timing out during the import process. (04573784)
• Fix – SLM API Application endpoint is able to read data including custom fields and default metadata. (04564301)
• Fix – Corrected behavior of Archive computer so that misleading warnings are not presented. (04549805)
• Fix – Correction made to Microsoft 365 user activity page, when the page was loading larger customer data sets. Implemented lazy loading display results while loading continues in the background. (04503692)
• Fix – Performance improvements have been made to the user information pages. (04536724)
• Fix – Correction made when an error in the O365 import contained a violation of PRIMARY KEY constraint “PK_Country”. Service now no longer crashes. (04558524)
• Fix – Oracle Overview page for Java products is enhanced and the users can now filter by many of the fields in the grid. (04562297)
• Fix – Importing of Oracle Orders was corrected and will now allow importing of different Oracle Agreements within the same Oracle order number. (04564181)
• Fix – Correction for an error that caused the SaaS Generic application to crash when users added the Date column and tried to export in XLSX format. (04558023)
• Fix – Correction of an error on SaaS Generic pages, which caused page error when user tried to export data that had additional columns added. (04560205)
• Fix – Performance improvements have been made to the user information pages. (04536724)

9.21.2 (2022-05-24)

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• Enhancement – Oracle Management Option: Java installations
• FIX – Added filtering to all types of columns that are used in Applications and Computers search. (04522218)
• FIX – Fixed issue during QuarantineDeleteUser step. (04495576)
• FIX – When updating a computer’s purchase value via Import, purchase date and purchase currency is also required. (04560476)
• FIX – Corrected minimum Windows Server version requirement, when having old versions of Windows server installed on VM. (04566082)
• FIX – Saved Reports (cached or non-cached) will always contain the added columns. (04560484)
• FIX – In order to reduce the number of requests sent from Snow Virtualization Service (regarding the LPAR-related workflow) to the Inventory Service, additional optimizations have been implemented. (04548989)
• FIX – Computers belonging to an organization that has been removed will now be counted in the Snowboard Inventoried computers per month widget. (04528915)
• FIX – A translation issue has been corrected that prevented full utilization of the Alerts widget on the Snowboard, when navigating Snow License Manager in the Polish language. (04555056)
• FIX – Computers that have been archived will now be included in the Snowboard Inventoried computers per month widget calculations. (04558691)
• FIX – LastLogon date issues have been fixed. (04531924)
• FIX – AD User information is now correctly updated when slmUser.LastLogonInv is greater than the LastActivityDate. (04547131)

9.21.1 (2022-05-11)

Distribution method: Snow Update Service

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• FIX – Calculation of DUJ procedure’s duration has been modified to be in line with the actual DUJ execution time for most non-enterprise environments. (04525151)
• FIX – A dependency has been added to make sure new computers become available in the Snow API after the first upcoming Data Update Job has been run (this sometimes required two runs in the past). (04544740)
• FIX – Notifications about expired Licenses and Agreements are sent once the criteria is met. (04533143)
• FIX – Using the print feature (icon on top right corner) on Applications then Application Manufacturer shows all rows for manufacturer both in the preview and in the finished PDF file. (04521913)
• FIX – Fixed issue in Agreement import when agreement could not be imported if organization structure has nodes with duplicate names. (04550674).
• FIX – Accidentally including an unpopulated Disable Auto-Edit field in an import file (when updating existing users) will no longer cause an issue when that user is displayed in Snow License Manager. (04550515)
• FIX – Fixed ArgumentNullException issue appearing during compliance calculation if multiple metrics are enabled, and one of them is the Devices metric. (04562853)
• FIX – Updated NATS System Streaming Server to latest version. (04464223)
• FIX – Fixed issue when License compliance per agreement report showed incorrect agreements. (04558451)
• FIX – A correction has been made to the Applications per user report where adding the Is part of bundle criteria failed to give back a list of results. (04560464)
• FIX – Filtering for a specific date has been corrected to now show the desired result in the Generic SaaS pages. (04558496)

• FIX – In an LPARs-related scenario, the existing record was not properly detected by the SnowVirtualizationService. Additional primary key alignment on the database and on the application code level have now been implemented. (04554982)
• FIX – Additional logic has been implemented to the SnowVirtualizationService 
  regarding deleted but then reappearing VMware relational records, so that the records are now properly marked as removed. (04559639)
• FIX – Additional logic has been implemented to the SnowVirtualizationService regarding inserting new data for a respective vCenter Server, so that the server is not marked as removed. (04559914)
• FIX – Added a fail-safe to prevent conversion error in certain collation combinations when deleting a Locally Generated Application in Snow Management and Configuration Center. (04556238)

9.21.0 (2022-04-12)

Distribution method: Snow Update Service and installation package

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• NEW – Adobe Creative Cloud UI redesign
• Enhancement – Microsoft 365 “No activity” vs. “Not monitored”
• Enhancement – Microsoft 365 “Block Credential”
• FIX – The field for website link in Agreements is now sanitized when saved.
• FIX – Quarantine Management is correctly setting computers to Archived. (04554265)

• FIX – Computer printer details are correctly updated when a printer is removed.
• FIX – Computer memory details are correctly updated when memory is removed.
• FIX – The recently added Java Installation product type was applied to the Compliance by product type chart on the Oracle overview Products tab.
• FIX – You are now able to assign Oracle Database Standard Edition (SE) One licenses on Oracle SE databases. (04491919)
• FIX – Applications nearing end of support alert and report do not include applications with 0 installations. (04540664)
• FIX – Column placement and alignment are correct when moving columns in a report. (04497618)
• FIX – Customer data that doesn’t have reference to the CID in an SPE environment is now completely removed when a CID is deleted, and no residual customer data remains. (04541142)
• FIX – In cases when processing inventoried (snowpack) files for more than one day, Snow Oracle Management Option Service will update the data according to the newest inventoried file. (04551589)
• FIX – The value for $format is now sanitized when being displayed on the help page for the API.

9.20.1 (2022-03-23)

Distribution method: Snow Update Service and installation package

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• Enhancement – Software cleanup added to the metering cleanup service. As part of the daily cleanup routine, we have now added functionality to clean up old unused software from the system. The cleanup service update also includes improved configuration options, with multiple schedules per task now available through the appsettings.json file.
• FIX – Oracle overview > Products: The calculation of the total number of Oracle database instances count the same value on both (Products and Instances) places. (04542123)
• FIX – Application bundles are now shown as installed, when there is only one application installed and also when the application contains metering data and is marked IsRegistry. (04529989)
• FIX – Application bundles are now shown as installed when there are application groups installed. (04530543)
• FIX – A computer’s Applications tab First discovered column is now populated with data when the computer is scanned for the first time. (04526134)
• FIX – Fixed an issue where an API user could log into the SLM web. (04527839)
• FIX – We now display a confirmation page when logging out of SLM with SAML2 enabled. An option to go back to the login page is displayed to the user. (04535873)
• FIX – Paths for all Snow License Manager services are now properly escaped and quoted. (04529649)

9.20.0 (2022-03-09)

Distribution method: Snow Update Service and installation package

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• NEW – Oracle verified mode for databases.
• NEW – Support for Windows Server 2022.
• FIX – All hyperlinks within Microsoft 365 pages now navigate to destination pages correctly. (04533523)
• FIX – The editing of Oracle Agreements (as part of Oracle overview > Entitlements) now allows for the Agreement status to be set to Terminated. (04536090)
• FIX – Fixed issue where the Platform summary widget did not show the same numbers as View data.
• FIX – Fixed issue when columns added to reports would not be visible after refreshing the page.
• FIX – When scheduling an export of a report in Snow License Manager, the Next export field will now be refreshed without delay. (04531669)
• FIX – Oracle Server Worksheet (OSW) for WebLogic Server report now shows the correct core-factor value for the respective host. (04531047)
• FIX – SnowArchivingService: fixed issue where Agreement type field was empty on Archive agreement page when archiving an agreement with Custom agreement type.
• FIX – Fixed a defect where notifications weren’t generated, despite configured, when deleting a computer.
• FIX – Additional scenarios are supported to get data from Snow Inventory API about a particular computer/server in cases where the site name has special characters (such as $,@). (04502024)
• FIX – Additional business logic has been added on the OMO service side: The core factor for the respective virtual machine is now successfully mapped and based on that, the total number of Oracle cores needed for licensing are now being calculated. (04540534, 04540805, 04531047)
• FIX – The Data Update Job now successfully updates the SLM table tblDataCenterVirtualMachine whenever there is any update in the Inventory table DataVirtualMachine.

9.19.0 (2022-02-09)

Distribution method: Snow Update Service and installation package

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• Enhancement – The Microsoft 365 user interface text has been updated, resulting in improved language clarity.
• Enhancement – Adobe product compliance calculations have now been introduced. User subscription assignments are mapped to the Adobe Creative Cloud license bundles, which means that you can now manage application license compliance levels for user-based subscriptions through the correct display of Adobe product Plans/Editions.
• Enhancement – You can now filter the Adobe Creative Cloud Overview dashboard views, showing or hiding any combination of subscriptions/plans/apps.
• Enhancement – The following columns are now available in the All Java installations report: Architecture, Installation status, and Home path, as well as several that you can add to this report from the Column selector, such as Datacenter name, Oracle Processors, Users (total), and more. Furthermore, the final new column—Reason message—provides explanations where needed, such as why a server has Inventoried with issues or even Not inventoried as its installation status. Finally, for specific Java installations that do not provide information about their respective vendor, we have introduced a new Vendor column status: Vendor information not available.
• Enhancement – UPN—Universal Principal Name—is the Windows Active Directory (AD) user name in an email address format. In addition to the previous username login format ([domain]\[username]), the Snow License Manager-AD Groups integration now allows existing users to log into SLM with a recognized email address (without an additional SLM account being created).
• Enhancement – The user cleanup task in the Windows service called SnowMaintenanceService can be configured to delete from SLM those UPN-format users who have lost their Active Directory roles.
• Enhancement – Users can now log into SLM the first time via authenticated SSO, in which case this person’s SLM account is automatically created through the AD Groups integration when Federated SSO is also enabled.
• Enhancement – Computer details > Applications: Remarks are added to the Remark column to identify Denylisted (DL), Allowlisted (AL), and Uninstalled (UI) applications (IDEAS-I-215).
• FIX – Activity for Microsoft Power BI usage now reflects the most recent usage of either the Desktop app or Cloud app, whichever is more recent; in reports, the Last used activity also reflects this date (04464340).
• FIX – On the Reports > Report files tab, exported reports now correctly display the report format in the Format
• FIX – Imported data from Snow Integration Manager now executes successfully when duplicate users are present in the import (04530314).
• FIX – M365 users are now able to be linked without capitalization differences between email addresses registered in SLM and the Microsoft portal (04529531).
• FIX – Report criteria used in the Microsoft 365 subscription plan cost and Microsoft 365 over assigned subscription plans cost reports now display report results correctly (04536082).
• FIX – The Adobe Creative Cloud license summary report now displays the same valid Adobe subscriptions as listed on the Products > License summary page (04533035).
• FIX – Imported data from Snow Integration Manager now executes successfully when duplicate users are present in the import (04530314).
• FIX – SaaS overview page:
  • Total monthly cost tab:
    • Column headers in the SaaS providers data table now display correctly (04532423).
    • Multiple cost periods can now be assigned to SaaS providers (04533429).
  • When you select a specific subscription and add a new column to the All user accounts for this subscription data table, you are now able to successfully export the table as expected (04524759).
  • When you select a specific subscription and add the Registration date column, you are now able to successfully filter the list from this column (04531078).
• FIX – The Oracle order custom field value on Internet Explorer (version 11 and newer) is now saved as expected (04509610).
• FIX – Oracle overview page:
  • The page will now load when you have manually changed custom fields that match system-reserved names (new error message: “This custom field is reserved by the system”), such as Organization (04512138).
  • On the Recommendations tab, the date format now follows the selection in Settings > User interface > Language (04514971).
  • Products > Java > Go to > Installations tab: The calculations for Total processors and Total cores now match their respective servers/hosts.
• FIX – The value length for the IP address is being increased and accordingly synced with the size in Snow Inventory Database (04517657).
• FIX – Additional checks have been implemented before a particular unused Oracle Database Management Pack is deleted from Snow License Manager (04519335).
• FIX – Additional checks regarding Oracle Management Option primary key violations have been implemented (04523777).
• FIX – SnowOracleService: The detection part for database versions older than version 10 has been improved—support for larger sets of values within the service has been implemented—so now they will be correctly detected (04529681).
• FIX – Oracle product compliance engine: Additional checks have been implemented for hard partitioning estates, managing the cases where some of the attributes like ActiveCPUsInPool, Mode, EntitledCapacity, OnlineVirtualCPUs, or the entire record for a particular computer/LPAR in the LparConfiguration table was missing (04533444).
• FIX – Oracle Product Compliance report:
  • Now shows the AIX systems as all the other ones (04534408).
  • The value in the column Assigned Processor licenses or Assigned NUPs on the highest level is now the correct sum for all the assigned licenses from lowest to higher level per product.
  • In cases of virtual machines (LPARs) without the ActiveCpusInPool value (on at least one virtual machine on a Host/DCC), all virtual machines (together with the Host/DCC) will no longer be displayed on this report.
• FIX – Home > Import data > Oracle order import > Upload Oracle orders: The input range for the Organization column value has been increased, resulting in a complete, correct data import process.
• FIX – Additional checks are now carried out before a particular Oracle Middleware product installation is deleted from Snow License Manager (04534005).
• FIX – Changes to Last Update Date and Organization will now be properly reflected in the underlying report for the Snowboard widget Most installed computer operating systems (04504085).
• FIX – The Computer status summary widget on the Snowboard now lists the correct number of archived computers again (04527414).
• FIX – Fixed incorrect Per run (hh:mm) value in Most used applications widget details (All used applications) if average usage time is over 24 hours.
• FIX – Fixed incorrect entitlement state for installation metric in Applications tab of user details view (04449089).
• FIX – Fixed missing Denylisted application warning if application is not used.
• Fixed Application cost per metric column value in License tracking per computer report according to the metric (04515837).
• FIX – Computer and Userdetails pages:
  • On the Information tab, the Name column data order is now sorted correctly (ascending or descending).
• FIX – During computer removal, any existing custom field data is only removed for that computer and not in any licenses or agreements where that custom field data is present (04524608).
• FIX – Fixed importing of incomplete upgrade license without the provided base license ID (04528949).
• FIX – Computer details > Applications:
  • Uninstalled applications will always appear in orange, even if the application is denylisted/allowlisted (04528402).
• FIX – The Users column in the License compliance per organization report now displays the number of users based on their own organization instead of organizations their computers belong to (04523023).
• FIX – Applications > {Application name details} > Compliance:
  • Fixed inability to change compliance History and Trend date range filters (04523253).
• FIX – Licenses > License details and Agreements > Agreement details:
  • Fixed incorrect link after archiving.
• FIX – Archived licenses and Archived agreements reports:
  • Custom field for currency column heading now displays selected currency.
• FIX – Fixed issue regarding Agreement or License notifications when:
  • Expiration notification was not sent.
  • Upcoming expiration notification was sent multiple times.
• FIX – SnowLicensingService > ImposeNamedUsersService: The compliance calculation exception called NullReferenceException (in cases where a license is assigned to a user who has been removed) has been fixed (04527230).
• FIX – In a scenario where some applications have an unusually long value for their version metadata, the Data Update Job completes successfully (04476432).
• FIX – The Data Update Job step QuarantineDeleteUser completes successfully when existing user objects are remapped from the inventory data source (04500347).
• FIX – In scenarios where some applications account for a huge amount of usage, the Data Update Job completes successfully (04514296).
• FIX – Datacenters that have square brackets in their name will now get transferred to Snow License Manager by the Data Update Job (04532245).
• FIX – Compliance exclusions:
  • Fixed compliance exclusions that have not been automatically recalculated after the Data Update Job runs.
  • Fixed recalculation of compliance exclusions after deleting last exclusion.
• FIX – When importing an MLS file into Snow License Manager, validation of data in the MPSA sheet will no longer be attempted. The only effect of this change is less data in the Discarded agreements list, which can be downloaded during validation of the import (04517098).
• FIX – When you remove a user from a security group in Snow Management and Configuration Center, the correct user is now targeted no matter how the list is sorted (04519803).
• FIX – SnowVirtualizationService: Additional checks regarding primary key violations have been implemented (04526375).

9.18.0 (2021-12-08)

Distribution method: Snow Update Service and installation package

Download release notes here

• NEW – Cleaning up historical compliance data. (04514909)
• Enhancement – Visibility of data from multiple Adobe Creative Cloud portals (IDEAS-I-896).
• Enhancement – Updates in Adobe Creative Cloud reports.
• Enhancement – Expanded computer hardware information.
• Enhancement – License import mapping improvements.
• Enhancement – Compliance Calculation Engine improvements.
• Fix – All subscriptions now line up correctly with their corresponding bar graph in the Microsoft 365 overview’s Subscription utilization section (04481899).
• Fix – Adobe CC data imports no longer throw error messages regarding payload size. Limits have been extended and migration will now complete (04504424).
• Fix – All subscriptions now line up correctly with their corresponding bar graph in the Microsoft 365 overview’s Subscription utilization section (04481899).
• Fix – The Microsoft 365 user activity and cost per subscription plan report now displays only relevant organization information based on user type (04507185).
• Fix – Improvement in functionality: Column headers are now properly exported (04507550).
• Fix – Correct Japanese translation for the “Partitioning Type” column (04506888).
• Fix – Improved Oracle core factor parameter for Itanium 9100 series processors (04520729).
• Fix – When you edit an existing user, the “It appears you have chosen to create a new user” popup message is no longer displayed (04497843).
• Fix – Entering a customer contact email address longer than 20 characters will no longer cause duplicates to occur (04516221).
• Fix – The Data Update Job can correctly handle pre-recognized software for multiple customers in a Service Provider Edition installation (04517082).
• Fix – Search for applications lists exported to Excel now contain Platform details as a text string (04499491).
• Fix – The last logon information for users is consistent with data reported by inventoried computers and provided by Active Directory (04522168).

9.17.0 (2021-11-17)

Distribution method: Snow Update Service

Download release notes here

• NEW – Efficiency gains in application metering data: To improve overall performance and decrease the need for database maintenance, we are now removing old unused application metering data from the database in a new, more efficient way.
• Enhancement – Adobe Creative Cloud: License availability graphs (Overview – License summary) have been transposed to a vertical chart.
• Enhancement – Adobe Creative Cloud: The graph now displays licenses as a percentage and not a total number
• Enhancement – Adobe Creative Cloud: The report for overall Adobe Creative Cloud license summary position is now available by default.
• Enhancement – Performance improvements have been implemented for the following Data Update Job procedures:
  • JobInventorySoftwareApplyRules
  • JobInventoryComputerSoftwareBundlesUpdate
  • ApplicationRuleApply and ApplicationRuleApplyOnChanges
• Fix – Activity for Microsoft Power BI usage now reflects the most recent usage of either the Desktop app or Cloud app, whichever is more recent; in addition, the Last Used activity also reflects this date in reports (04464340).
• Fix – Software that matches multiple allowlist rules are no longer being duplicated on a computer’s application list (04515614).
• Fix – Custom fields with names including currency symbols do not cause rendering issues (04512139).
• Fix – It is now possible to store currencies with up to 4 decimals (04506063).
• Fix – All subscription labels now appear under their relevant chart figures in the Adobe Creative Cloud – License Summary view (04504114.)
• Fix – The OMO service is being significantly improved in the processing part for a large number of servers; a new batching mechanism has been implemented in order to improve the atomicity of the processing; service execution time tracking has been added; several negative scenarios when integrating with other data-flow components are now handled; and the unsuccessfully transferred/processed estates are reported as audit log entries (04501689).
• Fix – Tenant ID is refreshed in navigation menu to display the latest accessed tenant (04498909).
• Fix – Exporting the organization in .csv format will now use the configured delimiter for .csv imports (04456759).
• Fix – Adobe Creative Cloud scaling issues in the license summary view have been resolved, and relevant subscriptions detected now appear—even when license counts differ (04415054).
• Fix – Switching between metrics in Application details also updates Financial info.
• Fix – Fixed issue where in All devices report, Equal to and Not equal to operators showed empty reports for First used and Last used criterion.
• Fix – Improvements to Last scanned filter on All computers report to include the exact selected date if Less or equal is selected in the filter.
• Fix – The number of users shown in Applications Denylist results page now matches the number shown on the Search page.
• Fix – Selecting a product in Microsoft 365 reports now navigates the browser page to the specified product Activity Details page.
• Fix – Selecting a user in Microsoft 365 reports now navigates the browser page to the specified User Details page.
• Fix – Computer details about the connected monitors are correctly updated when a monitor is removed (04506610).

9.16.2 (2021-10-27)

Distribution method: Snow Update Service

Download release notes here

• Enhancement – Improved Adobe CC management: Visibility of all portal users.
• Enhancement – Refined M365 cost management: Over-assigned subscriptions displayed.
• Fix – Snow License Compliance Calculation service now successfully completes on OSTypeComparer (04517013).
• Fix – Purchase price is now displayed correctly in the Archived licenses report (04511218).
• Fix – Scheduled report exports now have synched timestamps on the database and SLM servers, all stored in UTC format (04511189).
• Fix – On the Default Snowboard, both the Alert list data and Most used applications widget load more quickly now (04507811).
• Fix – The Adobe Creative Cloud Insights cards now correctly display their respective help text. (04504327).
• Fix – Currencies will now be displayed in the correct format for Object Properties (04499929).
• Fix – Tenant ID is refreshed in the navigation menu to display the latest accessed tenant (04498909).
• Fix – The SaaS Overview page’s timeout has been extended to load extremely large quantities of users (04498089).
• Fix – Added ability to filter license list based on custom compare value types (04495658).
• Fix – Selection of records on the Search for computers/applications pages is working properly (04476011).
• Fix – SaaS Overview user activity statuses now reflect the latest inventoried data (04469076).
• Fix – Maintenance and support dates are displayed correctly and consistently throughout the solution (04457875).
• Fix – Purchase date criteria is present in the Archived licenses
• Fix – Users are redirected to default metric view if a non-existent metric is entered in the Snow License Manager
• Fix – Null values in M365 exported list data are now replaced with empty fields.

9.16.1 (2021-10-06)

Distribution method: Snow Update Service

Download release notes here

• FIX – The graph for the Concurrent usage metric in the Application pages display proper values (04497032).
• FIX – User information that is manually set is no longer removed in cases where the related data is not present for that user in Active Directory (04493011).
• FIX – The most frequent user for a computer is reported correctly (04492560).
• FIX – The OMO service is being improved to properly handle licenses from multiple Oracle orders to be assigned on a single Oracle database option (04489953).
• FIX – The settings for excluding specific user names (via pattern matching) from the most frequent and the most recent user of a computer are applied correctly (04476112).
• FIX – The agent installation date (ClientInstallDate) is updated when a newer agent is installed (04426066).
• FIX – Users imported from Active Directory are assigned to the correct organization.
• FIX – Users can now archive computers successfully, regardless of the authentication method (04505327).
• FIX – Adobe Creative Cloud: Cost information now shows decimal places properly (04503698).
• FIX – Organizations that are manually removed in Snow MACC are now automatically removed from the Snow License Manager saved searches that included these organizations (04491417).
• FIX – When users add a new widget in the Snowboard, widget description text in Japanese is now properly displayed (04500627).
• FIX – When users delete a mobile device in Snow License Manager, the device is also removed from the list/search results without delay (04498785).
• FIX – In the case of license import errors, the specific error notification now displays correctly (04485965).
• FIX – Alert list total numbers on overview pages now display correctly from the default view to the detailed view (04469628).

9.16.0 (2021-09-15)

Distribution method: Snow Update Service

Download release notes here

• NEW – The new Quest’s Toad Install and Audit Prep Report displays inventoried details from the Scan-Toad agent script (IDEAS-I-1641).
• Enhancement – The DUJ is now reset when SQL Server or SQL Server Agent services restart while DUJ is running—automatic normal execution occurs during the next scheduled run.
• FIX – All Microsoft Office 365 reports now correctly report the Microsoft Office 365 users once (04503804).
• FIX – Secondary user rights are applicable also for two desktops (04497340).
• FIX – All date fields for the SaaS connectors visualized in the SaaS Overview page are now properly filterable (04488704).
• FIX – Archived Licenses and Agreements documents and links are visible in the UI (04498672).

9.15.0 (2021-09-01)

Distribution method: Snow Update Service

Download release notes here

• NEW – Detection of Java in the customer IT environment. The following two features are made possible through the release of our new Snow Inventory Java Scanner:
  • Oracle Java complete visibility
  • New Java report
• NEW – Snow MACC – Secure client certificate support between Snow Inventory Server and Oracle Management Option
• NEW – Office Online now seen as a new M365 application.
• Enhancement – M365 Overview chart improvements: Access key high-level data more quickly by filtering specific M365 subscription plans directly in the three overview dashboard charts (activity/users/wasted spend).
• Enhancement – Refinement of “active user” definition to 90 days: You are likely to agree that an active user is one who has used an application in the fairly recent past. In fact, the active flag has now been set to a maximum of 90 days, which improves the data you see on the Insights cards, Users dashboard data, the Subscription utilization chart data, and more.
• Enhancement – Oracle compliance engine improvement for IBM LPARs. Linux is now supported as a guest OS.
• Enhancement – Character set improvements. Cyrillic, Hebrew, Nordic, Japanese, and other character sets are now saved and displayed better.
• Fix – Notifications criteria date picker works regardless of the user’s computer time zone (04466454).
• Fix – The Premier and Extended Support end dates for Oracle Database Standard Edition 2 are updated according to the official Oracle documentation (04498159).
• Fix – The functionality for scheduling M365 reports is now aligned with the functionality offered for standard reports within Snow License Manager (04447533).
• Fix – Improvements on naming of computers and servers on Computer Type widget in Snowboard to make a clearer identification of physical and virtual servers. This fix also adds “Virtual Servers” as an option on the widget’s setting.
• Fix – Cost information will now only be displayed with a maximum of two decimals (04503698).
• Fix – The figures in the License Summary page are now properly correlating with the figures reported in the Adobe CC portal (04497662).

9.14.2 (2021-08-04)

Distribution method: Snow Update Service

Download release notes here

• Enhancement – Cached reporting: When cached report data is loading, users can now cancel the current operation. Depending on the amount of data in a cached report, the loading time to display this data can take more than just several seconds. In situations where cached data is loading (such as initially showing the report, paging, filter, and sorting), users can now click the Cancel report button to stop the cached data loading if they prefer not to wait for the loading to finish.
• FIX – License list displays all available licenses (04489563).
• FIX – The SaaS Overview page is now properly showing the costs for all SaaS connectors (04488441)
• FIX – Compliance is updated with interval days update for metrics with setting “Usage within metering period”.
• FIX – Admin user can visualize archived agreements/licenses in the respective lists and reports, despite restricted access on organization setting (04489317).
• FIX – Agreement and Archived Agreements lists show all agreements, including those with Custom Fields (04490477).
• FIX – License list shows all licenses, including those with Custom Fields (04489563).
• FIX – M365 products measured through the installed based applications are now properly calculated and presented within the different views and reports within the M365 UI.
• FIX – Applications are removed from a computer’s installed application list when they are removed, but the removal leaves leftovers such as .swidtag files or registry keys (04474224).
• FIX – The error logs implementation has been improved (04489959).

9.14.1 (2021-07-14)

Distribution method: Snow Update Service

Download release notes here

• FIX – Implemented automatic deletion of obsolete users created by Active Directory group integration.
• FIX – The functionality for Auto allocate for licenses is now properly correlating in all different scenarios.
• FIX – Added configurable list of groups for which automatic synchronization of Active Directory groups is disabled (04477915).
• FIX – Legal Organization will now be filled out even when the root organization contains space.
• FIX – New SLM users added through the AD-groups functionality are now assigned to the proper security group (04477915).
• FIX – The Eventwarehouse service now supports more special characters that’s used as part of the password of the SQL Account. The only character that can’t be supported is “;” (04481665).
• FIX – Number of allowed organizational units that can be added to an Application denylist rule has been slightly increased (04483581).
• FIX – Importing Application Store data will no longer overwrite any images that have been uploaded for the chosen application (04488053).
• FIX – An entry will now be added to the ActionLog in Snow License Manager when a license or agreement is updated, not only when added or deleted (04488710).
• FIX – When navigating to the user list of an application, and exporting it, diacritics and umlauts are now represented correctly in the result file (04451541, 04489127).
• FIX – Oracle Database Enterprise Edition Options usage interpretation details are now being optimized for storage when data size is large (04489950).
• FIX – Due to a previous change in how OrgIDs are stored in the database, some OrgChecksums will be reseeded. All affected tables will now contain the correct OrgChecksum as well as allowing imports where OrgIDs contain spaces (04488049).

9.14.0 (2021-06-22)

Distribution method: Snow Update Service

Download release notes here

• Enhancement – Enhanced the way that we are visualizing activity for the general SaaS connectors by adding the following to the Last 7 days activity interval: 30, 90, and 365 days. This allows customer procurement staff to determine with greater precision which users should actually be allocated SaaS subscriptions, based on historical usage (04450866).
• Enhancement – M365 – The column “IsMonitored” which indicates the subscription plans that Snow can measure user activity for has been added as a selectable column in the following reports: “Microsoft 365 users not using the software” & “Microsoft 365 user activity and cost per subscription plan”.
• Enhancement – M365 – Updated the insights card “Subscriptions are assigned but not used” to only reflect on subscription plans that Snow can measure activity for
• Fix – SaaS Overview: as a correction related to the enhancement listed above, users with a last login over the past 8-30 days are now recorded as having been logged in, instead of having “No login activity” (04450866)
• Fix – Users can now filter on custom fields within ‘Search for Computers’ and ‘Search for Applications’ (04475601).
• Fix – The report “All Oracle databases” is being improved. The premier (and the extended) support end dates for Oracle 18C and 19C are added (04486271).
• Fix – A correction was made to prevent duplicates key errors for tblsoftwareproduct (04486218).
• Fix – The Oracle Product Compliance report is being improved. Now it shows all the data as expected (04486055).
• Fix – If a system reserved name is used for the custom field name the system will now give a warning (04484494, 04484501).
• Fix – Licenses assigned to a datacenter in Snow License Manager are now properly unlinked when the datacenter is deleted (04484063).
• Fix – Users are now moved back to the ROOT OU if the Auto-Connect rule that the User was bound by has then been deleted (04483506).
• Fix – Proper validation is implemented when having a custom fields in Snow License Manager named like Description and Organization (04482173, 04484492).
• Fix – The Deny-listing functionality is no longer causing the TempDB to grow out of proportional size.
• Fix – M365 imports are now properly handled for all scenarios in SPE environments (04479405).
• Fix – The Insights card “subscriptions are assigned but not used” is now reflecting the same numbers as the report

Current version: 9.13.1

9.13.1 (2021-06-02)

Distribution method: Snow Update Service

Download release notes here

• Enhancement – Extended the functionality for the “Concurrent User” metric to now include assignment for specific/named users.
• Enhancement – Performance for the ApplicationRuleApplyOnChanges procedure in the Data Update Job have been improved.
• Enhancement – The processing of large amount of data during the Oracle auto-assignment process is being improved.
• FIX – The “Oracle Product Compliance” report for on the SPE environment is being improved. Now it contains data only from the corresponding tenant (04483761).
• FIX – Umlauts are now encoded correctly while exporting (04483343).
• FIX – Correction to session handling for issue prevention when working on multiple applications in different tabs (04481561).
• FIX – The latency for updating the data update job status icon has been reduced (04480377).
• FIX – Wildcards can now be used when filtering the Computer types widget on the Snowboard in Snow License Manager (04479232).
• FIX – Special characters will now be correctly encoded while exporting (04478600).
• FIX – Special characters will now be correctly encoded in Reports (04478125).
• FIX – Saved versions of standard reports now load properly from the browser cache when navigating back to them (04478351).
• FIX – Special characters will now be correctly encoded on the agreement page (04478125).
• FIX – Links to reports saved to the favorite section will no longer return the wrong URL (04477783, 04478961).
• FIX – Special characters should now be correctly encoded for agreements (04477919).
• FIX – Custom field name with more than 16 special characters will no longer cause issues when saving (04477896).
• Fixed an issue where organization friendly name input value lowercased except the first letter (04477368).
• FIX – Optimizing the deletion of large amount of data as part of the OMO service (04476502).
• FIX – Improvement within the Oracle Agreement parameters. The value for the “Valid To” parameter is saved as expected (04474885).
• FIX – Performance for the inv.UpdatetblSoftware procedure in the Data Update Job have been improved (04461056).
• FIX – The “Computer Discovery” Snowboard widget will now deliver more consistent data and align with the Stock report that is connected to the “Computers Overview” page. It now also provides Discovery Source and Host ComputerName when available.
• FIX – Performance for the JobInventoryComputerAppHistoryUpdate procedure in the Data Update Job have been improved.

9.13.0 (2021-05-05)

Distribution method: Snow Update Service and Intallation package

Download release notes here

• NEW – SLM report performance improvement: Instantly load standard SLM reports through the cache service. To enable our customers at any size to run their reports at any time with an instant response, we have implemented a functionality that stores the standard reports in a cache service. This functionality is opt-in and can be configured to be used for selected SLM reports or for all reports. More information about this functionality can be found in the docs-portal.
• NEW – The following standard reports within Snow License Manager has been tuned and indexed to improve performance: Applications per device, Computer Hardware Information, Applications per computer and user, All computers, Applications per device, License tracking per computer.
• NEW – Microsoft 365: Implemented a column in the Subscription Activity page that displays which subscription plans that Snow can measure activity for
• NEW – Microsoft 365: Users that have been tagged with “Keep Unlinked” in the User Linking will remain in that state until the system user actively changes it.
• NEW – Microsoft 365: A new report and insight card have been implemented for users that are disabled in Active Directory but still have at least one paid subscription. Note: To populate this new report, we require that Active Directory User Discovery is enabled in Snow Inventory Server 6.5 or later.
• Enhancement – Microsoft 365: All grids are now exportable to .CSV and .XLSX.
• FIX – The permissions in SMACC to access Subscription information in M365 is now correlating correctly (04477289).
• FIX – The undo functionality for updating licenses through the License Import properly ensures that all the changes are reverted (04476556).
• FIX – When a autocorrect rule is deleted computers assigned to that node are moved back to root org (04475689).
• FIX – Further improvements and optimization done to how discovered users are assigned to an organisation during the Data Update Job (04475603).
• FIX – The Oracle Management Option service is being improved. The middleware data having a null value for the “DomainName” property, will be processed by the OMO service as expected (04474827, 04465466, 04470854).
• FIX – Editing a computer’s metadata in Snow License Manager will now also update the API (04474272).
• FIX – Updated Column size on columns in the contract table to support language encoding. For example Cyrillic. (04474062).
• FIX – The response time for the Oracle overview page (when navigating to product view) is being improved (04473178).
• FIX – The confirm message when a user attempts to delete an inventory source in Snow Management And Configuration Center has been updated to make it clearer that customer site names aren’t meant to be re-used in other inventory sources (04472951).
• FIX – Additional AccountSKU added to further improve the Microsoft Office 365 E3 or E4 to E1 optimization report (04471710).
• FIX – Improved handling of PVU metrics during the Data Update Job (04471302).
• FIX – We now allow for the population of mandatory custom fields during the Data Update Job for new users. This feature can be toggled through a setting in SMACC, and is turned on by default (04470218).
• FIX – Snow Software Virtualization Service is being improved. The column size for some of the parameters (Name, HostName, Operating system and PowerState) is being increased (04468508)
• FIX – Improved the snowboard widget Computer discovery and its corresponding report to better reflect the total number of inventoried devices (04467037).
• FIX – Importing SAP data in Snow License Manager no longer return an exception related to an older dependency (04465200).
• FIX – “Within next” can now be used for date columns when creating notifications.
• FIX – The performance for Deny-listing single applications has been optimized.
• FIX – Applications Per Computer Report has been tuned and indexed to improve performance (output data for all reports would remain the same).

9.12.1 (2021-04-07)

Distribution method: Snow Update Service

Download release notes here

• FIX – The visual error where custom fields with type currency default to system base currency are now corrected. We will display the currency selected by the user (04469427).
• FIX – Custom registry keys no longer being reported, will now be removed from the computer in License Manager during the data update job (04469491).
• FIX – Users will no longer reassigned to the root organisation during the Data Update Job, if they have the setting AutoEdit set to false (04469719).
• FIX – Inventoried computers per month widget will not reset the data anymore on an organization node update (04464741).
• FIX – Added translation for report description in other languages than English (04471027).
• FIX – SLM system user can now add costs for subscription plans per specific tenant/portal in Microsoft 365.
• FIX – Data related to use rights, assignments and maintenance periods are not changed if user has not mapped corresponding columns in license import/update functionality during license update (04472885).
• FIX – The metric settings for “Total Users” will be default set to “Continous” and “90 days” when the system user is setting the editing the application metric to be “Total Users” or when adding “Total Users” as a secondary metric.

9.12.0 (2021-03-17, GA: 2021-04-01)

Distribution method: Snow Update Service and installation package

Download release notes for Snow License Manager 9.12.0 here

• NEW – A number of standard reports within Snow License Manager has been tuned and indexed to improve performance. 
• NEW – Microsoft 365 redesigned UI: A newly designed UI for the Microsoft 365 product that to highlight usage, costs, and savings opportunities in a better way. The UI is designed to better cater for future additions of new M365 datasets and optimization recommendations. More information about the M365 UI can be found in the Snow License Manager User Guide for SLM 9.12.
• Enhancement – The database table dbo.tblApplicationConcurrency has been optimized to reduce the storage used
• FIX – Updated various reports to show the currency conversion valid for the date of purchase.
• FIX – Certain localizations no longer generate an exception on the partner Start page (PRB0043163).
• FIX – It is now possible to use the feature archive computer if not in the file for computers in the import (04364354).
• FIX – Performance improvements in larger environments to one of the default widgets on the snowboard (04426305).
• FIX – Updated organization import in SMACC to prevent duplication of nodes (04432949).
• FIX – We now allow for downloading pdf files containing a comma with the Chrome browser (04446476).
• FIX – The “Incomplete Data” compliance status for the IBM LPARs environments that are not longer reported by the Agent is being improved. As soon as these LPARs are being reported by the Agent again, the license requirements will be calculated and the Compliance status will be changed accordingly (04429965).
• FIX – Special characters will now display properly in List and Search pages (04453693).
• FIX – Creating a new organization node during import will not duplicate any items (04455590).
• FIX – Clean-up of outdated discovery data has been improved in the Data Update Job (04456090).
• FIX – When an application gets a new ID, due to DIS configurations, the software store is now correctly updated to reflect this (04456571).
• FIX – Computer delete will now remove the machine from extended coverage also (04458807).
• FIX – In the Web Configurator, when loading a Custom Compare Value type import, the previously selected value will now be displayed in the dropdown.
• FIX – The License ID report criteria can again be used in the License tracking per computer report in Snow License Manager (04459408).
• FIX – Add Criteria/Group buttons now works in the All Licenses report when Snow License Manager is set to the Russian language (04460371).
• FIX – The layout has been updated search box will no longer overlap text on license edit pages (04461002).
• FIX – Updated handling of Notification access, users with notification access can now view the page (04461427).
• FIX – Custom fields now allow for longer names in the Russian language, and additional improvements to language specific characters (04462073).
• FIX – The number of updated computers during the Data Update Job is now being logged in the tblJobLogMetrics table again (04462540).
• FIX – We no longer assume processor or core counts for non-inventoried VMs in the host detail page (04463019).
• FIX – We now allow for days and “within last” to be used as criteria for notifications (04463859).
• FIX – Additional error-handling rules are being added to the Virtualization Service (04464321).
• FIX – Additional error-handling rules are being added to the OracleManagementOption Service (04465425).
• FIX – Snow License Manager will no longer return an exception when navigating to a user that doesn’t have a value in the “Last sign in Inventory Agent” field (04465454).
• FIX – Added translation of the Status column in the SaaS overview pages (04465479).
• FIX – Fixed an issue that caused applications with user metric to not being listed in the computer detail view (04462242).
• FIX – Corrected an issue that were causing the computer details view to load significantly longer for SPE platforms due to Deny Listing (04457426).
• FIX – Correction made for Agreement description. We are now retaining the format entered by the user (04460550).

9.10.0 (2021-02-17, GA: 2021-03-04)

Distribution method: Snow Update Service and installation package

Download release notes for Snow License Manager 9.10.0 here

• NEW – Archiving of computers: The computer archiving functionality has been improved with a new filter that allows the user to include archived machines in the “search for computers” page. Another addition to this enhancement is that computers can now be auto-archived as a quarantine action, this is configured in SMACC (IDEAS-I-113). 
• NEW – Sharing Snowboards in License Manager: Users within the system can now share their Snowboards (IDEAS-I-28). 
• NEW – Support for Oracle data compliance up to datacenter level from IBM PowerVM hypervisor: The Oracle compliance engine is being extended regarding the hard partitioning licensing rules by Oracle for the IBM’s LPAR.
• OMO enhancements: – The SLM OMO and Virtualization services are further optimized having additional data-flow rules implemented – SLM OMO schema objects are further optimized and obsolete objects are being removed. 
• SAM enhancement: – Enhanced the license import to auto-suggest a specific application version when the importing licenses based on SKUs. The user will now be provided with an automated suggestion of a specific application and version per license based on the data inputted in the license import file. When enhancing this functionality, we corrected an issue that were causing the tooltip to not disappear when the user tries to select SKU’s in the license import interface. 
• Database services enhancements: – The database tables inv.tblSoftware and dbo.tblSoftware have been optimized to reduce the storage used. – Some database table indexes that were seldom used have been dropped to optimize storage usage and write operations during the Data Update Job and normal operations. – Performance for the UpdateComputerSoftwareInstalled procedure in the Data Update Job have been improved.
• FIX – The execution order of long running procedures in the Data Update Job has been changed to avoid resource conflicts and improve performance (04456638).
• FIX – Fixed an issue with Federated SSO that was causing a login-loop when the user tried to log-out.
• FIX – Enabled partner platform users to utilize the functionality to access SLM through AD-groups.
• FIX – The SLM user interface does not generate an error when a user tries to create a custom field with a name that is already being used. The user will be notified and a new name for the custom field will be required (04427337).
• FIX – In cases of database instances being restored having identical Oracle DBID, they will not be resolved as duplicates within SLM anymore (04451270).
• FIX – Corrected an issue causing the compliance job to run very slowly due to multi metric and auto allocation (04454265).
• FIX – The SLM shows and calculates the correct core licensing factor for the SPARC T4 processor (04455556).
• FIX – The virtualization service implementation is being improved and now it tracks the cluster instance as entity type without errors (04455604).
• FIX – The user will be able to edit and save a computer without getting an error in cases where an Oracle order is added while editing (04455913).
• FIX – The Oracle DB model is further optimized having additional data-flow rules regarding the null values (04457476).

9.9.1 (2021-01-27, GA: 2021-02-11)

Distribution method: Snow Update Service

Download release notes for Snow License Manager 9.9.1 here

• FIX – We now properly allow for the usage of wildcards for exclusions for Most Frequent and Most Recent users (04454102).
• FIX – User data from Active Directory is updated during the Data Update Job (04453097).
• FIX – Fixed an issue that were causing the license import to fail when the user tried to import values that exceeded the character limits (04446446).
• FIX – Stock reports now properly encode the name and description columns (04429586).
• FIX – Fixed an issue that caused the last user activity for Microsoft Teams to be incorrect (04427621).
• FIX – Filtering is now possible for the Patterns column on the Web applications page in Snow License Manager (04423643).
• FIX – A new viewer role has been added, to allow users access to the Snow Software Store reports (04419264).
• FIX – Compliance calculation issues that were caused by duplicate metrics as now been resolved (04356588).
• FIX – An issue for compliance position for applications with secondary use-rights has now been solved (04356565).
• FIX – New SMACC setting that, when enabled, will apply mandatory custom fields to applications during the Data Update Job (04356608).
• FIX – The report Organisational overview was duplicated when scheduled, this is now resolved (0044544588).
• FIX – The performance of the “Applications per user” report has been improved (04426243).
• FIX – The data workflow process for customers having large estate has been improved. Oracle Management Option background services are now more resilient when time needed for Data Update Job execution to complete is longer than usually expected. (04451339, 04459385).
• FIX – Search for computers: The computers will not stay checked if you switch between saved searches to prevent unwanted archiving or removal of machines, this also applies to select all. Known visual issue: The checkbox for select all will stay checked (04356539).
• FIX – Corrected an issue that causing the virtual machines to not pose any license requirement for the SQL Server 2008 R2 applications (04449529).
• FIX – Operating System data is updated during the Data Update Job.

9.9.0 (2020-12-09, GA: 2021-01-14)

Distribution method: Snow Update Service and installation package

Download release notes for Snow License Manager 9.9.0 here

• SaaS Enhancement: A new report named “Skype vs Teams adoption” has been created for Microsoft 365.
• OMO Enhancements:
  • Reports improvements.
  • Oracle Database Enterprise Edition options usage interpretation has been implemented
  • Notifications are improved when working with custom fields’ names that are already being used.
• SAM Enhancements:
  • The user’s last login date gathered from Active Directory is now available in four standard reports.
  • The notification functionality in SLM for licenses has been enhanced.
  • The function “Auto-allocate” can now be configured to always be enabled when adding licenses for the metrics that support this function.
  • The deny list functionality has been optimized to be more performant
• FIX – We now allow for organizational hierarchies to be imported as well as the regular OrgIDs (04414594).
• FIX – The DB field IpAddress’ value is being increased in order to be able to store the IP address value from the snowpack file accordingly (PRB04421130).
• FIX – The Description field, when editing an application in Snow License Manager, has been improved (04424229).
• FIX – Updating an application with multi-metrics through the import tool will now properly process, even when the metric in the imported file is different compared to the default metrics of the applications (04424423).
• FIX – In some scenarios, the hostname of a virtual machine differs in the Web UI and the API. It is now corrected (04426101).
• FIX – The agreement import in Snow License Manager now allows longer manufacturer names (04430195).
• FIX – Hebrew or Russian agreement names will no longer be truncated if they exceed 40 characters (04433277).
• FIX – Archived computers are now again counted in the widget for the computer status summary (04445524).
• FIX – The “View usernames” option for roles in SMACC has been improved (04447551).
• FIX – API: It is now possible to navigate to a user that has multiple last logged on computers. However, which computer is returned is random, and will be considered a known limitation (04448849).
• FIX – When removing extended coverage from a computer the first row was always removed instead of the selected row. This has now been resolved (04449169).
• FIX – The issue where single removal of computers where the customer has user anonymization enabled has now been resolved (04451305).
• FIX – Correction made to previously introduced change for multi delete computers. Single removal from the edit computer page now works as expected (04451563).
• FIX – Improved handling of Oracle product installations lifecycle of Oracle Management Packs information in cases when there are multiple rows of data for the same management pack (04451252)
• FIX – Computer information is now correctly updated in SLM on a regular run of DUJ, as well as run after DUJ failure. When DUJ is rerun after it failed, there is no missing computer information in SLM from the data which was processed during the failed DUJ (04426860). 

9.8.1 (2020-11-17)

Distribution method: Snow Update Service 

Download release notes for Snow License Manager 9.8.1 here

• Enhancement: Microsoft 365 – The User Principle Name (UPN) from Active Directory is now included as a sequence step in the User Linking Service. The UPN is stored as a separate field than the email.
• Enhancement: To improve the overall stability and scalability of the Adobe CC functionality, the back-end has now been re-architected to consume the EventWarehouse service rather than the EventStore. With this enhancement, a migration from the old EventStore to the new EventWarehouse structure will occur after the upgrade. More information regarding this can be found in the Technical Description document.
• Enhancement: SnowEventWarehouse service version has been upgraded from v1.0.4 to v1.1.1.
• FIX: Data Update Job execution time logging has been formatted to better handle new functionality in SQL Server version 2019 (04432800).
• FIX: Fixed an issue where the “Store: Application owner’s AD-username” column failed to import due to an apostrophe. The apostrophe has now been removed to minimize the risk of mismatch (04427100).
• FIX: Datacenters with Clusters will now display as DatacenterName/ClusterName, and any hosts and virtual machines will be properly assigned to its Cluster (04426050).
• FIX: Risk of license duplication during save not prevented (04423173).
• FIX: We now allow the user to trigger the job step “RefreshAlerts” when they’ve made an organisational change in SMACC (04423280).
• FIX: Improvements done for computer imports in the ImportTool and increased logging (04417085).
• FIX: Snow License Manager will no longer display a cosmetic error when a user e-mail address contains a longer than usual top domain (04419547).
• FIX: The All Objects report can now be filtered on criteria (04417895).
• FIX: Performance improvements made to the view for application families (04356619).
• FIX: Fixed an issue where non-inventoried VMs with Windows Server was not properly excluded in the license exclusions functionality (04421529).
• FIX: When a NUP licenses are being assigned within the License assignment section, the displayed status “Is satisfied” is marked according the license compliance status as expected.
• FIX: The issue where the most frequent user still was present in the API even if the user is removed is now resolved (04415418).
• FIX: Any aliases belonging to an organization will now also be updated, when changing the organization connected to them (04415187).
• FIX: We now allow any whitespace character for support and maintenance costs when editing a License (04413456).
• FIX: Hitting enter when adding documents to a license or agreement in Snow License Manager will now save properly (04412746).
• FIX: The alert Not inventoried computers now match the report, we had some differences in special corner cases (04356552).
• FIX: The user experience behavior when adding (or editing) a product within the Oracle order page section is improved. The data that will be entered on one of the pages will be stored in case of navigation between order information and product’s tabs.
• FIX: Improved the stock report “Used but not installed applications per user” (04356572).
• FIX: Moved the data update job step “UpdateRsWebSnowboardOSPlatform” to a later stage, to avoid potential deadlocks during the job (04429561).
• FIX: Generating the “Archived computers” report without setting any criteria will now limit the initial result set to data from a maximum of 20 computers. Setting a criteria or scheduling the report will disable the limit. A further performance improvement of the report is planned for an upcoming release (04431891).
• FIX: In the Application details page, the numbers within the graphs for concurrent users and concurrent devices now align with the information box in the top left (04356571).

9.8.0 (2020-10-21)

Distribution method: Snow Update Service and installation package

Download release notes for Snow License Manager 9.8.0 here

• NEW: Manually archive agreements and licenses
• Enhancement: OMO enhancements
  • Improved Oracle Middleware product installations life-cycle.
  • Improved validation during the Oracle order import process.
  • The edit (and delete) functionality on Oracle orders is being improved.
  • Improved Oracle product installations life-cycle
  • Recognition of Oracle Middleware WebLogic 11g installation and edition 
  • Recognition of Oracle Database 19c installation and edition 
  • Oracle Middleware components report is being created
• Enhancement: SAM enhancements
  • The RefreshAlerts database stored procedure has been optimized and will populate the Snowboard Alerts widget faster.
  • The functionality previously referred as Black & Whitelisting has now been changed to more modern and inclusive definitions. The name for the functionality is now Allowlist & Denylist.
  • Snow License Manager now leverages the user data provided by Active Directory discovery to provide a more detailed view on cloud application users.
  • A new functionality to manually archive agreements and licenses have now been implemented. 
  • The Denylist functionality has been extended.
  • Application life-cycle management has been extended to provide a new functionality.
  • The settings for the Data Update Job schedule and notifications are preserved after a License Manager update (PRB0042526, 04356488). 
• FIX –  Hard-coded Adobe CC All Apps plan recognition within the Adobe CC SaaS functionality is now changed to a dynamic approach.
• FIX – Help section links in Snow License Manager and Snow Management and Configuration Center have been redirected to the Snow Community (04419754).
• FIX – Within the Oracle Databases/Instances/Servers/Orders section, the Right click -> Export to CSV/PDF/XLS/XML function is not producing an error page.
• FIX – Extended the number of steps within the Microsoft 365 User Linking service to properly link an Office 365 user to a Snow License Manager User (PRB0043220).
• FIX – Oracle DB management packs that are being removed from a database, will be removed from SLM with the next run of Snow Inventory Oracle Scanner, Data Update Job and Oracle Management Option Service (PRB0043197).
• FIX – Oracle DB users that are being removed from a database, will be removed from SLM with the next run of Snow Inventory Oracle Scanner, Data Update Job and Oracle Management Option Service (PRB0043188).
• FIX – Oracle Database EE Extreme Perf edition is now correctly recognized (PRB0043146). Note: Upgrade to SIS 6.5.0 is needed.
• FIX – Application bundles are now correctly recognized when they include applications recognized using data coming from an external data source through Snow Integration Manager (04356630).
• FIX – New or updated Software Recognition rules are now applied correctly to data coming from an external data source through Snow Integration Manager (PRB0042839, 04356528).
• FIX – The stored procedure JobInventoryComputerSoftwareBundlesUpdate has been optimized to reduce execution time (PRB0042328).
• FIX – SaaS- Corrected an issue that caused the SaaS overview page to crash after importing Generic SaaS data (04356627).
• FIX – SaaS – Corrected an issue that caused the SaaS overview page to timeout (04417291).
• FIX – Adobe CC – fixed an issue with user groups that caused the number of total users to be inaccurate (04356541). Note: For this issue to be resolved, SIM 5.25 is required.

9.7.2 (2020-10-01)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.7.2 here

• Enhancement: SLM access based on AD groups
  • It is now possible to generate SLM access based on groups from Active Directory. This feature has been implemented in Snow Management and Configuration Center. All the existing users and roles that have been created will remain as is until manually changed.
• Enhancement: SAAS enhancements
  • “Microsoft Office 365 users who may be double licensed” has been enhanced to cover more application bundles.
  • Data Access Service’s repetitive RouteNotFound error has been fixed.
  • For improving performance of getting user activities information from SLM database the new non-clustered index was added to tblComputerApplicationUsers.
  • Fixed a defect in processing queued aggregations and ensured that they are processed in correct order by date.
• Enhancement: SAM enhancements
  • Applications installed/used outside of the specific SLM user’s organization node will appear in the “Search for Applications” page at all.
  • Included a search filter in the manual downgrade path view.
  • Licensing of virtual processors for SQL Server 2008 R2 and earlier versions has been improved to be aligned with Microsoft’s guidelines.
  • Search for Applications will now include the summary total for Installations and Users.
  • The report “License tracking per computer” now includes the columns “DRS Enabled” and “High availability enabled”
  • The application meta data columns, Application URL, Privacy Policy URL and Terms & Conditions URL have been added in the search for application page and following reports: “All applications”, “Application compliance history”, “Applications per computer”, “Applications per computer and user report”.
• FIX – We now consider active maintenance dates for upgrade rights in the Application Family view. (PRB0043212).
• FIX – Editing a License with an invalid metric no longer shows an exception message, instead it will display a warning and a default metric will be selected instead (PRB0043214).
• FIX – Delimiter configuration will now be considered during imports of organizations in Snow Management and Configuration Center (04356479).
• FIX – The application store properties are now available in the Web Configurator import mappings table (PRB0043225).
• FIX – It is now possible to print pages which contain more than 50 rows of data in tables, where the print selection button is available (PRB0043223).
• FIX – The effects of the ANONYMOUS_USER_MANAGEMENT setting in SMACC has been extended (PRB0043228).
• FIX – Clicking the “Add License” link, in the shortcuts Snowboard widget, as a user with limited permissions will correctly redirect to the “Access rights” page (PRB0043230).
• FIX – Columns in reports are now aligned correctly when the horizontal bar is shown. (PRB0043229).
• FIX – Computers with Operating Systems that are considered bundled will now properly be displayed in the Applications Details page under the Computers tab (04363873).
• FIX – Generating the “Application per user” report without setting any criteria will now limit the initial result set to data from a maximum of 20 users. Setting a criterion or scheduling the report will disable the limit. A further performance improvement of the report is planned for an upcoming release (04363681).
• FIX – It is now possible to use the feature “archive computer if not in the file” when importing (04364690).
• FIX – An improvement of performance has been made following a previous fix on the Search for Computers page (04364284).
• FIX – Bulk delete computers through edit computer page works again. (04411738).
• FIX – The All computers report will now include computers that haven’t reported an operating system (04412749).
• FIX – Custom Compare Value names longer than 20 characters are no longer limiting the application search in the license page. (04364152).
• FIX – It is now possible to import Agreements and Licenses when the Root organization name contains a space (04413161).
• FIX – Extended support for handling special characters in lists, reports and exports. (04414364, 04414735, 04414731)
• FIX – Duplication in the French translation caused issues when utilizing criteria in reports. (04414743).
• FIX – Fixed an error causing the Dropbox SaaS connector to display wrong data in the username field. (04414861)
• FIX – We now properly create new organizations where the root organization name contains a space character during imports (04415052).
• FIX – Extended Support Ends value of Oracle Database Enterprise Edition 12.1 is updated so that it is aligned with official Oracle documentation (PRB0043238).
• FIX – The hostname generated by the scanner will now match the one from the agent and will be correctly matched with an appropriate Oracle Middleware WebLogic server (04356614).
• FIX – Oracle estate server virtualization data flow is enhanced to handle better different lifecycle change events over time (04364268).
• FIX – The batch-sizes in the Office365 service settings has been default reduced to avoid that payload size gets exceeded during migration (PRB0043191)
• FIX – For better ability to adjust data requests timeouts new timeout configuration settings are introduced in the appsettings.json that belong to the Office365 service. (04364769)
• FIX – The “Bundle content”-page will now be shown for Operating system that are flagged as application bundles.
• FIX – Overall Oracle UI is improved in several sections, including dashboard filter behavior, pop-ups visibility, and cross-platform / cross-browser compatibility including Internet Explorer on Windows and Safari on Mac OS (PRB0043215).  Known limitation: Export functionality of some Oracle UI data grids will be temporarily not available. Exporting of reports in Oracle and all other categories will continue to be available as usual.
• FIX – Improved start-up stability of SLM web application pool to mitigate a rare issue related to the pool crash.

9.7.0 (2020-06-17)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.7.0 here

• Enhancement: Oracle enhancements
  • Oracle licensing engine is improved.
  • The filter in the Orders & Licenses section is improved.
  • The design of the Oracle agreements was updated
  • An additional column (IP Address) is available for the Oracle Server Worksheet 2.0 report
  • Improved core factor
  • Updated Oracle processor core factor value
  • Visual improvements within the Compliance summary page
• Enhancement: SaaS enhancements
  • Additional Office 365 activity datasets within a report
  • A new cloud report named “SaaS Connectors – All users” has been added.
• Enhancement: SAM enhancements
  • Enhanced overview of the license requirement calculation.
  • Application type structure improvements.
  • All lifecycle dates are now editable
  • Clear overview of host coverage
  • Report enhancements
• FIX- When you delete a computer in License Manager the computer will also be removed in Snow Inventory. (PRB0042596).
• FIX- The correct core factor value is being mapped for the SPARC T5 and SPARC M7 processors (PRB0043168).
• FIX- Oracle estate items without basic hardware information and its Oracle product installations are now excluded from the Oracle compliance engine license requirements calculation and will get compliance status “Incomplete data”. Oracle compliance engine will successfully calculate requirements and status for other Oracle estate items and its Oracle product installations.
• FIX- Added validation to the license import to now allow the combination auto to allocate Yes and assignment type other than Organization. (PRB0043186).
• FIX- Known limitation: Some latest Intel Xeon processor types will be resolved as Oracle Core factor of 1.
• FIX- Within the Orders and Licenses section, the “Oracle order number” field (that can be entered as part of a new order or edited as part of an existing order) now can contain characters like “/” and “-“.
• FIX- Computer status in Snow License Manager (e.g. on the ‘Search for computers’ page) is now translated to the user’s selected language (PRB0043187).
• FIX- Optimized steps update user and metering in Data Update Job (PRB0043193).
• FIX- Error log entries are refined and now created only when critical product issue occurred. Other log entry types (Information, Verbose and Warning) are still being created to provide awareness about important events to customers.
• FIX- Indexing has been improved in the UpdateComputerSoftwareInstalled step of the Data Update Job (PRB0043189).
• FIX- Computers API in SLM now reflects the correct status without the need of an Update job run. (PRB0043200).
• FIX- Subsequent Data Update Job runs will no longer cause duplicate servers to appear in the report “Cloud servers that are not inventoried” (PRB0043207).
• FIX- Updated translations for the description of the reports “All Applications per Computer” and “All Applications per Computer and User” (PRB0043204).
• FIX- PowerBI activity will now be available in the report “Microsoft Office 365 User activity and cost per Subscription Plan” (PRB0043219).

9.6.3 (2020-05-19)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.6.3 here

• ENHANCEMENT- Improvement for Office 365
  • The subscription plans chart can now be filterable by metric type.
  • An exception, caused by having multiple currencies, has been fixed.
  • The “Accumulated total cost” column in the “Microsoft Office 365 subscription plan cost” report is no longer showing the wrong value (a known issue in 9.6.2).
  • The column “Email” is now always visible in the grids that display data from the generic SaaS connectors in SLM. In addition to that, a column selector has also been implemented that holds additional columns gathered from the SaaS connectors.
  • The subscription plans list is now sorting by the total cost (desc).
• ENHANCEMENT- Retire the Software Enterprise agreement functionality and its related service completely
• ENHANCEMENT- Adding Google Compute Engine to tblCloudSource
• FIX- Dependencies have been added to the Data Update Job so data centers won’t be built before all virtual machines have been updated.
• FIX- The warning for obsolete computers will no longer be displayed during other types of imports (PRB0043153).
• FIX- License assignment tracking will not allow users to click on OK multiple times to prevent the creation of duplicated licenses. (PRB0043090).
• FIX- Office365 users that are linked to a removed user in SLM will be removed after the next aggregation for Office365. (PRB0043072).
• FIX- We now count users for applications rather than users for computers in the License Compliance stock report (PRB0043097).
• FIX- Improved alerts to match the report (PRB0043093).
• FIX- The “Search for computers” page and “All computers” report in Snow License Manager will now handle the normalization of operating system names in a better way (PRB0043108).
• FIX- Optimized Computer Hardware API which Snow Integration Manager utilizes to send data to ServiceNow (PRB0043101).
• FIX- Improved handling of diacritic characters. (PRB0043120).
• FIX- Machines without processor information are not filtered out from the allocated license list. (PRB0043132).
• FIX- The Snow License Manager notifications service has been improved to better handle certain uncommon date/time formats (PRB0043136).
• FIX- Improved handling of numeric values containing dividers, while editing maintenance and support data for licenses (PRB0043135).
• FIX- Improved Snow License Manager API endpoint for computers to reflect all computer states. (PRB0043134).
• FIX- The organization import setting ‘Use upper case for organization friendly name’ will now capitalize the first letter in the organization name. (PRB0043140).
• FIX- The User/session state is now kept in the search functionality within SLM. (PRB0043142).
• FIX- Certain localizations no longer generate an exception on the partner Startpage (PRB0043164).
• FIX- We now properly handle the special alphabet during imports, such as Æ which SQL Server considers the same as AE when .NET does not (PRB0043176).
• FIX- Added support for BiosSerialNumber in “search for mobile devices”. (PRB0043181).
• FIX- Improved handling of API endpoints to enhance the performance of SIM requests towards ServiceNow. (PRB0043179).

9.6.2 (2020-04-22)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.6.2 here

• ENHANCEMENT- Office 365 Architecture refactor
• FIX- Office365 Costs are not copied in the SPE Edition for all clients. (PRB0043096)
• FIX- Office365 users that are linked to a removed user in SLM will be removed after the next aggregation for Office365. (PRB0043072).
• FIX- Solved an issue with “The given key was not present in the dictionary”. (PRB0043079)
• FIX- Solved an issue with missing tenant’s data after the eventstore migration. (PRB0043071)
• FIX- Solved an issue relating to Office365/Nats service crashes. (PRB0043073)
• FIX- Solved an issue with a sequence that contained no matching element in CostProjection. (PRB0043080)
• FIX- Office 365 doesn’t throw Bad Request Error following an upgrade to SLM 9.5.01. (PRB0043081)
• FIX- The number of users per subscription plan matches the Office365 portal. (PRB0043069)
• FIX- Irrelevant users listed as “suggested users” in the user linking have been removed. (PRB0043061)
• FIX- Fixed an issue with no users linked presented after starting with a fresh eventstore. (PRB0043055)
• FIX- The NATS service has been improved to not time out during the event store migration. (PRB0043050)
• FIX- Values displayed in the activity grid reflects the actual count in the page. (PRB0043039)

Current version: 9.6.1

9.6.1 (2020-03-11)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.6.1 here

• ENHANCEMENT- Improvement for Office 365 • Added new columns (Country & Department) in: ‘Unlinked Users Report’ Note: in order to get this value into the reports, SIM 5.18 or later needs to be installed.
• ENHANCEMENT- Improvement for AdobeCC • Users in the “Potential optimization for users with Adobe Creative Cloud All Apps licenses” are now linked to the user detail page.
• ENHANCEMENT- Oracle Enterprise Edition Options: Real Application Clusters and Real Application Clusters One Node are now properly excluded from license requirements calculation on Standard Edition databases, but there are calculated license requirements on Enterprise Edition databases.
• ENHANCEMENT- Oracle Management Option service optimization: Oracle Management Option background service is being additionally optimized in order to be able to successfully handle large data volumes of computer records when executing Oracle estate processing tasks without affecting SLM UI user interaction.
• FIX- New SLM Maintenance service taking responsibility for “computers delete” and application concurrency cleanup. (PRB0042184).
• FIX- For License Manager sites configured for SSO and Windows Authentication, a user password reset in Active Directory will no longer cause the user to not be able to log in (PRB0042465).
• FIX- A new report is now available, which displays Hyper-V hosts inventory status from Integration Manager and Agents (PRB0042485).
• FIX- A warning will now display when importing computers, for any unmatched computers in the import file (PRB0042579).
• FIX- Navigating to a computer, license, agreement or users that belong to an organization identifier containing a space, will no longer cause a duplicate node key message to be displayed (PRB0042598).
• FIX- License restrictions will now be properly considered both during the first Data Update Job runtime in a new platform and after updating the agreement license cap (PRB0042694, PRB0042569).
• FIX- All Objects report no longer displays duplicate property values (PRB0042997)
• FIX- In the Computer details page, when trying to export the information table, it will now work correctly for computers missing a Scan Identifier (PRB0043001).
• FIX- Virtual Machines that are not inventoried are now listed correctly in the “Physical and virtual servers per datacenter” report (PRB0043012).
• FIX- Computers missing Processor specific information will now successfully transfer to ServiceNow (PRB0043009).
• FIX- Dates for license periods will now sort according to the ValidTo field by default (PRB0043005).
• FIX- Duplicate prevention added on the Discovered assets that are not inventoried report (PRB0043006).
• FIX- Improved handling of XML data in archived computers report. (PRB0043002).
• FIX- Added handling for user anonymization in search of computers. (PRB0043026).
• FIX- Summarizing the metering of commonly used applications no longer halt the update job (PRB0043041).
• FIX- Virtual computers are now excluded from all applications report to prevent duplication of data. (PRB0043042).
• FIX- The Most used application widget on the Snow License Manager snowboard will no longer timeout due to Arithmetic overflow (PRB0043040).
• FIX- The ‘Computer status summary’ widget on the Snow License Manager Snowboard will no longer include some computers twice (PRB0043044).
• FIX- Added handling for machines reporting with empty core count. (PRB0043034).
• FIX- Correction made to the update job to handle the duplication of oracle management packs (PRB0043052).
• FIX- The SLM partner start page will no longer return an exception when the update job run-time is not following the expected format due to database culture variations (PRB0043021).
• FIX- Correction made to the update job to handle the duplication of computer applications (PRB0043060).
• FIX- The API key will now be set when restarting the SnowLicenseManagerInventory service (PRB0043063).
• FIX- Drilling into an Archived computer which has been archived in earlier releases, should no longer display a page not found message (PRB0043064).
• FIX- License Type is now an allowed verb for license based custom fields. (PRB0043085).
• FIX- Multiple end customers in an SPE platform can now create the same SRS manufacturer filters (PRB0043083).
• FIX- Input in the description box for agreements will retain its format. (PRB0043084).
• FIX- Web Applications will no longer be editable in SMACC and are now considered globally generated applications (PRB0043077).
• FIX- The ‘Most installed computer operating systems (number of computers)’ widget on the Snowboard will no longer list some computers twice (PRB0043082).
• FIX- VDI’s will not calculate an extra Virtual desktop access requirement for itself. (PRB0043086).
• FIX- Compliance exclusions are now also considering the hosts in the datacenter. (PRB0043013).

9.6.0 (2020-02-12)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.6.0 here

• NEW- Diagnostic data for future product improvement.
• ENHANCEMENT-Various improvements for Office 365.
• ENHANCEMENT-Various improvements for AdobeCC
• ENHANCEMENT-Improved performance of software recognition during Data Update Job
• ENHANCEMENT-Performance improvement of Virtualization service
• ENHANCEMENT-Oracle license auto-assignment update
• ENHANCEMENT-Cost management support for multiple metrics
• ENHANCEMENT-All reports – Horizontal scrollbar moved
• ENHANCEMENT-Powered-off VMs excluded from compliance calculations if they have been turned off more than 90 days
• ENHANCEMENT-Ability to report on software full version in SLM
• ENHANCEMENT-Allow users to change default metric without deleting metrics
• ENHANCEMENT-Covered by other metrics popup contains more granular information
• ENHANCEMENT-Apply remarks on tabs based on the selected metric.
• FIX-Navigating to the SaaS overview page in large environments will no longer time out (PRB0042496).
• FIX-The report IBM compliance t is updated with the correct report criteria Metric (PRB0042836)
• FIX-The Help section links in both Snow License Manager and Snow Management and Configuration Center have been updated to point to the latest version of each KB article (PRB0042592).
• FIX-Machines without processor information are not filtered out from the allocate license list. (PRB0042819)
• FIX-Report – small improvements. The application per computer and application per user and computer reports have been limited to twenty computers if no criteria are set on the Web. The limitation does not apply for scheduled reports. (PRB0042828).
• FIX-The All virtual servers report now shows the correct number of virtual cores (PRB0042818).
• FIX-LastExecutionTime in the Snow License Manager API has been updated to now display the most recent run time of the Data Update Job (PRB0042823).
• FIX-The report criteria Has any value now correctly filters out empty strings (PRB0042677).
• FIX-Special characters like for example “&” are now correctly displayed in the agreement name. (PRB0042689).
• FIX-The All computers report and Search for computers page in Snow License Manager will no longer list a computer twice, when its operating system is recognized by a ‘bundle configuration’ (PRB0042850).
• FIX-An operating system without a valid link in the GUI will not redirect the users to a 404 page. (PRB0042836).
• FIX-Added validation on XML fields to prohibit invalid entries in the Computer hardware table. (PRB0042829).
• FIX-This update will remove invalid notifications following a table update made in PRB0042471 (PRB0042915).
• FIX-Added validation on XML fields to prohibit invalid entries in the Computer History table. (PRB0042947).
• FIX-Users with organization restrictions can no longer see licenses from other organization nodes with the URL (PRB0042984).
• FIX-The JobInventoryComputerHistory step during the Data Update Job will now properly parse quote (“) characters in hostnames (PRB0042993).
• FIX-The shortcut to the Administration page on the snowboard will now work again (PRB0042998).
• FIX-Diacritic characters are kept during import (PRB0043000).
• FIX-Report License Compliance Summary does now work with the criteria No Overlicensing alerts and No Underlicensing alerts (PRB0043003).
• FIX-Corrected an compliance crash error that was caused when licenses had been added towards the legacy Core Infrastructure Suite applications (PRB0043023) 
• FIX-Oracle Enterprise Edition Options: Real Application Clusters and Real Application Clusters One Node are now properly excluded from license requirements calculation so that the expected compliance status is generated based on other Oracle product installations and Oracle
• FIX-ntitlements users are now able to assign. (PRB0043019). Note: Currently there is a known issue with the identification of a license requirement for Real Application Clusters and Real Application Clusters One Node on Enterprise Edition databases.
• FIX-Oracle estate overview now shows processor information about IBM PowerVM LPAR virtual machines even if the virtual machine does not have a relation to its host based on the raw data provided by Snow Inventory Agent executed on the virtual machine itself.
• FIX-When using the License Assignment functionality of Oracle Management Option, users were experiencing issues with data grid export, now users are able to export Oracle estate license assignment data.
• FIX-Oracle Database Standard Edition version 12.1.0.2 is now properly recognized as Oracle Database Standard Edition 2.

9.5.1 (2019-12-12)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.5.1 here

• NEW- Visualize product-centric Oracle License Compliance using dashboard
• NEW- Automatic dynamic license assignment (phase 1)
• ENHANCEMENT- Improvement of Oracle Management Option background services.
• ENHANCEMENT- Office 365 Architecture Migration.
• ENHANCEMENT- List all computers and List all applications page is removed.
• ENHANCEMENT- Computers without antivirus software installed report.
• ENHANCEMENT- New option to disable encryption of audit log data in Snow License Manager to support compatibility with SIEM software.
• ENHANCEMENT- Snowboard full-width.
• ENHANCEMENT- Include powered off VMs if they turned off less than 90 days.
• ENHANCEMENT- Windows licenses covered by “site” license not excluded.
• ENHANCEMENT- Small improvements in Reports.
• FIX- The link address length has been increased when attaching a document to a license (PRB0042502).
• FIX- When viewing a computer in Snow License Manager, the ‘Entitlement state’-popup (with links to purchases and agreement) now works for all covered applications instead of only one (PRB0042692).
• FIX- It is now possible to add Oracle order costs with culture-specific separators (PRB0042624).
• FIX- The compliance summary will now show all installations in the column Total installations even if the installations are accounted for in a bundle (PRB0042576).
• FIX- Password complexity has been updated to match the criteria specified in the user guide (PRB0041649).
• FIX- The compliance tab on applications is now visible again on Internet Explorer 11 (PRB0042560).
• FIX- It is now possible to view saved reports with the name adobe or oracle in them (PRB0042422).
• FIX- Applications with other platforms are now visible in the Available applications field when setting manual downgrade paths (PRB0042562).
• FIX- Activity charts are added to Microsoft Power BI Pro (PRB0042593).
• FIX- Activity charts are added to Microsoft Project Online Premium (PRB0042606).
• FIX- Improved performance of the “Most installed operating system” widget (PRB0042318).
• FIX- Inventoried computer per month widget is not duplicating computers from deleted organization nodes anymore (PRB0042389).
• FIX- The validation of thousand separators for license cost has been rewritten to prevent a validation error during the re-saving of licenses (PRB0042693).
• FIX- The multi-computer delete functionality, which was updated in version 9.4.1 of Snow License Manager, now also updates the action log properly (PRB0042899).
• FIX- Improved the way the office 365 connector communicates with the SLM API endpoint (PRB0043014).
• FIX- The numbers in the Subscription Plans view reflect those in the Users views (PRB0043022).

9.5.0 (2019-11-27)

Snow License Manager version 9.5.0 has been discontinued.

9.4.1 (2019-10-15)

Distribution method: Snow Update Service.

Download release notes for Snow License Manager 9.4.1 here

• ENHANCEMENT- Ability to un-assign Oracle licenses
• ENHANCEMENT- Added “Is multiple metrics” column in column selector on Search for applications page
• ENHANCEMENT- Custom compare value type extended to 100 chars
• ENHANCEMENT- Exclude Hyper-V only hosts by default
• ENHANCEMENT- Provide an ability to include hyper-v only hosts into Windows Server license requirement manually
• FIX- Data Update Job in a Service Provider installation no longer reports an error after a Customer has been removed (PRB0042521).
• FIX- The Data Update Job has been optimized to reduce execution time when transferring Software rows (PRB0042568).
• FIX- The Data Update Job step Refresh Alerts has been optimized (PRB0042572).
• FIX- Empty, duplicated, or 0.0.0.0 IP addresses are not shown in the computer list anymore. (PRB0042570)
• FIX- Quarantine management will now correctly change a computers’ state from ‘Quarantined’ to ‘Inactive’ when the configured threshold is met(PRB0042541).
• FIX- We have corrected the API to display the compliance trend tab correctly(PRB0042515)
• FIX- When adding a maintenance date while editing a License, the “Today” button will now properly select the current date (PRB0042574)
• FIX- Resolved an issue when a device is used to run remote applications on servers in different organizations (PRB0042463).
• FIX- When Oracle Database 18c is inventoried as part of customer’s Oracle estate, some customers may be experiencing UI issues in the Oracle Database Product instances overview. This latest version properly shows all inventoried Oracle Database 18c instances. (PRB0042520).
• FIX- Some Oracle background processing tasks that need more time for execution on some customer environments will now have the possibility to be reconfigured in order to complete successfully (PRB0042577).
• FIX- Fixed gathering Web metering information (PRB0042086).
• FIX- Resolved a conversion issue, due to specific regional settings, that prevented scheduled reports to be sent properly (PRB0042372).
• FIX- Optimized the API request (PRB0042504)
• FIX- When a user has a different region configured than English (US), adding a maintenance date to a license should no longer show a warning that the data is incorrectly formatted (PRB0042602).
• FIX- A server that has Windows Server as the operating system and hosts virtual machines which have Windows Server installed now is excluded from Windows Server license requirement by default ( PRB0042398)
• FIX- Added “Included in Windows Server license requirement” checkbox on Computer edit page General tab, which is visible only for hosts which have Windows Server OS. When checked, the host Windows Server installation will be counted in compliance Hyper-V only hosts are excluded by default. ( PRB0042398).
• FIX- Fixed handling restricted user access when navigating from “Datacenters and clusters” page to a data center/cluster details page. ( PRB0041897)
• FIX- Displaying “Extended coverage” in “Coverage reason” column in “License tracking per computer” report when computers are covered by extended coverage. ( PRB0041606)
• Fixed an issue where a deactivated CustomerId could prevent the Data Update Job from finishing. (PRB0042609) 
• Improved handling of multi delete computers in Snow License Manager. Users will no longer have to wait for the transaction to complete in the graphical interface. (PRB0042254)

9.4.0 Update #437 (2019-09-25)

Snow License Manager version 9.4.0 has been discontinued.

9.3.3 Update #435 (2019-09-03)

Distribution method: Snow Update Service (Phased rollout).

Download release notes for Snow License Manager 9.3.3 here

• ENHANCEMENT- Changes to License Tracking Per Computer Report to display more License Data.
• ENHANCEMENT- Bios Serial Number for Mobiles.
• ENHANCEMENT- Files Per Computer Report now shows all executables visible, regardless if recognized or not.
• ENHANCEMENT- The ‘Compliance’ field name in ‘License Tracking Per Computer’ report has been changed to ‘Total Compliance’
• ENHANCEMENT- Microsoft Core Infrastructure Server Suite license coverage
• ENHANCEMENT- New permission for oracle compliance calculation and license assignment
• ENHANCEMENT- Refactor loading data through lightweight read models and in-memory data filtering
• FIX- Added migration script which resets Windows Server application default metric to be standard (by saying “standard” we mean Microsoft licensing rules). To see compliance in different metrics it is now possible to add it as an alternative to the application. 
• FIX- After changing a license from per installation to per computer it will no longer be allocated. (PRB0040651). 
• FIX- All web applications are now searchable on the ‘Add license’ page. (PRB0042493).
• FIX- Computer application installations reported from an external data source via Snow Integration Manager are now correctly retained after processing data reported by the Snow Inventory agent for the same computer (PRB0042516).
• FIX- Discovery data for customers with multiple data sources are now merged correctly (PRB0042487).
• FIX- Fixed server error on “Search for applications” page which occurred in case of large (>500) amount of organization nodes. (PRB0042382).
• FIX- When calculating the Windows Server license requirement we are now taking “Running” status of a virtual machine into account. (PRB0042391).
• FIX- Resolved an issue where SAP imports would sometimes fail with an exception. (PRB0042497).
• FIX- The “Reported Files” and “Scheduled Reports” links have been moved from context menu under “All reports” view to submenus under the “Reports” menu, making them more accessible to the user. (PRB0042508).
• FIX- The AD user login is now checking the validation dates for the mentioned user updated in SMACC (PRB0042429).
• FIX- The historical log that records the host running each virtual machine is now only updated in case of a change to the relationship between host and virtual machine. (PRB0042418).
• FIX- When the user is configured to use another language than English the list under the Orders & Licenses tab, in the Oracle Overview page, will no longer show an error. (PRB0042495).
• FIX- You can now link a Hyper-V Windows virtual machine to its host based on the data inventoried on the virtual machine itself (PRB0042336, PRB0042391).
• FIX- The report “License purchase allocation” is splitting up the costs of licenses and their support/maintenance costs up to the different assigned organizations. (PRB0041449).

9.3.2 Update #430 (2019-08-13)

Distribution method: Snow Update Service (Canary).

Download release notes for Snow License Manager 9.3.2 here

• FIX- The “Last Discovered Date” field is now properly saved even when software has been removed from a computer (PRB0042392, PRB0042459).
• FIX- The Web Configurator tool is now able to extract hardware identifier on a Japanese operating system (PRB0042455).
• FIX- Column headers should not be HTML encoded anymore (PRB0042357).
• FIX- Correction made to where the EventStore did not create a new password if the password in the database was set to NULL (PRB0042406).
• FIX- When editing a License, under the Maintenance & Support tab, the calendars for maintenance periods have been updated with yearly and monthly dropdown options (PRB0042323).
• FIX- Stock report filtering for Red Hat is using criteria “Red Hat%” However, the customer might have Red Hat Installations called “Linux Red Hat” therefore, the report is NOT showing “All Computers with Red Hat Operating System” This has now been corrected (PRB0042449).
• FIX- Fixed organization criteria in report “Devices per remote server” (PRB0042315).
• FIX- Notifications for expired and expiring licenses now take maintenance periods into account (PRB0042285).
• FIX- Missing translation when exporting instances on the oracle instances page (PRB0042421).
• FIX- The License edit page does now allow the user to past information into the purchase price and quantity column (PRB0042314).
• FIX- Removed redundant options from the notifications criteria (PRB0042471).
• FIX- The import configuration file is incorrectly setting the import type for agreements to “agreement” should be “contract”. This has been fixed now (PRB0042474).
• FIX- While removing an overridden bundle you will now be prompted to move any license assigned to the application (PRB0042475).
• FIX- Improved logic of the groups-part of the software recognition step, in the data update job, lowering the overall execution time (PRB0042461).
• FIX- Optimizations have been made to the Device Applications Bundles Update step in the Update Job (PRB0042486).
• FIX- Possible to have Support and Maintenance cost between 0 and 1.
• FIX- Windows Server reports show one row per host if host is covered by multiple licenses.
• FIX- “Has Windows Server VMs” exclusion computer filter works as expected.
• FIX- License assignment tooltip shows the correct information for the Windows server family.
• FIX- Exclusion list can be exported into SLM supported formats.
• FIX- Custom fields assigned to applications are now reassigned to new applications during SRS data transfer (PRB0042358).
• FIX- The API will no longer show an exception page, when trying to list applications in scenarios where blacklisted applications criteria overlap (PRB0042409).
• FIX- ‘Programs and Features’ now display the correct major version of SLM (PRB0042454).
• FIX- InstalledDate column has been replaced with FirstDiscovered regarding its reliability issues. Customers need to check their existing custom reports and add FirstDiscovered date if necessary. (PRB0042477)

9.3.1 Update #427 (2019-07-09)

Distribution method: Snow Update Service.

Complete release notes for Snow License Manager 9.3.1 is found here

• NEW – Remark added for virtual machines which are licensed by host: Virtual machines licensed by host now have the remark as ‘LH’ and its tooltip displays ‘Virtual machine is licensed by the host’.
• NEW – Added new criterion in Compliance Exclusions: To simplify creation of the exclusion for “Hyper-V only” hosts added “Has Windows Server VMs” criterion in Computers automatic filter in Compliance Exclusions.FIX – 
• FIX – Corrected Windows Server license compliance calculation when the license is assigned to a datacentre (PRB0042396).
• FIX – Corrected Windows Server license compliance calculation when there is a Microsoft Core Infrastructure Server Suite license assigned to a datacenter/host (PRB0042395).
• FIX – Corrected compliance exclusion calculation when excluding a host from Windows Server license requirement.
• FIX – Corrected a defect of Windows Server license requirement calculation related to application cost. Now the host which requires a Windows Server license has a requirement set even if Windows Server application costs are not entered.
• FIX – Software Recognition rules are now verified against all software inventoried in the estate, instead of against the newly discovered software only, to prevent application installations from disappearing (PRB0042405).

9.3.0 Update #426 (2019-06-27)

Distribution method: Snow Update Service.

Complete release notes for Snow License Manager 9.3.0 is found here

• NEW – Allow users to add additional metrics to an application:Customers of all sizes often license parts of their estate differently depending on what the purpose of the software is and what licensing model that is offered by the vendor is most cost effective. This is particularly important for products related to the datacenter, as these can typically be licensed in several different ways. Multiple licensing models on the same application have been made available by allowing the user to add more than one metric per application, allowing creation of licenses with those metrics and adding support in compliance to calculate coverage across such metrics.
• NEW – Oracle order/order product custom field:Two additional custom fields categories: Oracle order and Oracle order product category are provided for oracle order management. This custom field categories can be used within manual creation of an Oracle order and Oracle order products, as well as while importing Oracle entitlements through uploading a document. Oracle order and Oracle order products details overview and edit functionalities are also extended to include newly added Oracle custom fields’ categories.
• NEW – Product-centric Oracle Compliance calculation and Report:Oracle products compliance status is visualized as part of the stock report “Oracle Product Compliance”. This report should enable customers to identify whether each Oracle product inventoried as part of their Oracle estate is Compliant, Not Compliant, or Over Compliant.
• NEW – Custom Fields in Exclusions: Added custom fields as available criteria of applications or computers dynamic filter in Compliance exclusion edit page.
• NEW – Enable sorting in License assignment tab:Added ability to sort and search in License assignment tab for computer/datacenter assignment type while adding/editing a license.
• NEW – Create a “placeholder” insight which is displayed when no other insights:Added information to the Adobe Creative Cloud page which tells the user if the best potential spend is achieved.
• NEW – Make all buttons/links on Adobe CC page clickable with Enter key:Added keyboard support to the Adobe Creative Cloud Overview page.
• NEW – Added new criterion in Compliance Exclusions:To simplify creation of the exclusion for “Hyper-V only” hosts, added “Has Windows Server VMs” criteria in Computers automatic filter in Compliance Exclusions
• NEW – API bulk endpoint for SIM :An internal API endpoint is implemented to support future SIM functionality for ITSM.
• NEW – Oracle recalculate Compliance:This version of Snow License Manager enables the users to manually start Oracle recalculate compliance by clicking the Oracle recalculate compliance button in the context menu. When clicking this button, compliance is being recalculated in the background only for the Oracle estate. The user is being notified in real time when the compliance recalculation starts, while it is active, as well as when it successfully finishes. Recalculation will update both Oracle estate item centric and Oracle product centric compliance state.
• NEW – New 2.0 version of Oracle OSW stock reports:As addition to existing stock reports Oracle Server Worksheet (OSW) and Oracle Server Worksheet (OSW) for WebLogic Server, new extended Oracle Server Worksheet (OSW) 2.0 and Oracle Server Worksheet (OSW) for WebLogic Server 2.0 were additionally added. These 2.0 reports are enhanced based on latest version of official Oracle OSW data structure, as well as extended to include information about Oracle order licenses assigned to Oracle products by using latest License assignment functionality.
• NEW – Datacenter information pane in License assignment functionality has additional information:When a user is assigning licenses to datacenter/cluster by using License assignment functionality, the lefthand side Datacenter Information pane is additionally extended with overview of datacenter/cluster hosts information relevant for the licensing requirements and assignment. With this overview, end user has higher level of datacenter/cluster and its hosts licensing relevant data visibility.
• FIX – Added support for over assignment of licenses in Adobe Creative Cloud.
• FIX – Added a new insight in Adobe Creative Cloud which is displayed when there are unidentified Adobe CC subscription plans.
• FIX – When using License Assignment functionality, filter criteria applied to Oracle Database Options and Management Packs were improved to more closely align with official Oracle Licensing policy.
• FIX – When using Oracle order import functionality, some customers may be experiencing issues with folder permissions used to temporarily store uploaded document containing Oracle entitlements, so that now folder permissions are automatically checked and applied if needed.

9.2.2 Update #422 (2019-06-13)

Distribution method: Snow Update Service.

Complete release notes for Snow License Manager 9.2.2 is found here

• FIX – Filtering parameters in the following reports Applications per Computer, License compliance Summary per Organisation, Discovered Assets that are not inventoried, and License compliance summary have been fixed.
• FIX – Totals in the License Compliance Summary report are now correct when the report is filtered. Totals now show the amounts related to filtering not the total of the unfiltered report.
• FIX -Support for the new version of the SAM Automation Book, which will be included in the upcoming release of Snow Automation Platform has been included.
• FIX -License requirement and compliance can now be calculated for Oracle estates with logical partitions (LPARs) without requiring association with IBM AIX hosts
• FIX -Additional error-handling has been added to Snow Management and Configuration Center to prevent checksum errors when browsing application definitions.
• FIX – Issues related to license capping preventing operating system data being replicated correctly during Data Update Job have been resolved so that the data is now transferred between the Snow Inventory and Snow License Manager databases.
• FIX – Web-application metering rules are no longer duplicated by Data Update Job.
• FIX – Computer hardware information report can now be exported to xls/xlsx formats.
• FIX – Additional error-handling has been implemented to prompt users to resave a license when viewing a license for which the user (for licenses based on user) or computer (for licenses based on installation) has been deleted.
• FIX – Language support has now been included in the creating and editing system users capability in Snow Management and Configuration Center. Snow License Manager interfaces currently support the following languages: Chinese (Simplified and Traditional), Danish, Dutch, English (UK), English (US), French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazilian), Spanish, Swedish, and Russian.

9.2.1 Update #414 (2019-05-16)

Distribution method: Snow Update Service.

Complete release notes for Snow License Manager 9.2.1 is found here

• NEW – The data relating to servers on the Computer types chart widget and the underlying data view of this widget has been made more granular. Data is now split into servers (representing physical servers) and virtual servers. This change has also been made to the Computers per type widget on the Computers Overview page. 
• NEW – Out-of-memory errors no longer occur when exporting large datasets to Excel. When the maximum number of rows for a single Excel sheet have been filled with export data, Snow License Manager will continue writing data to a new sheet, and so on until all data rows have been successfully exported (PRB0042269).
• FIX – When adding or editing roles in Snow Management and Configuration Center, it is no longer possible to select Access to the License Manager Web API and Access to the License Manager Web application, as these roles are designed to be used separately (PRB0042272).
• FIX – It is no longer possible to delete a currency that is being used/active in Snow License Manager. To avoid accidental removal of active currencies, they are now grayed out/not selectable in Snow Management and Configuration Center (PRB0042277).
• FIX – Server errors related to unsupported OS types no longer occur when trying to export the data underlying the Platform summary widget to an Excel file. The data now exports correctly to an Excel file (PRB0042271).
• FIX – Support for custom field names starting with a digit has been enhanced so that the Search for computers function no longer raises an internal server error (PRB0042276).
• FIX – On the Application details page in scenarios where no purchase price has been entered for the connected license, the value shown in the Risk row is now calculated based on Application cost per installation (PRB0042274).
• FIX – Total and Quantity data is now correctly displayed in exported reports (PRB0042198).
• FIX – It is now possible to paste content into custom fields of decimal number type (PRB0042279).
• FIX – The Named computer column has been removed from List all licenses view because this field is no longer populated with data. This column is still available in other views and reports, but will be removed completely in future releases of Snow License Manager (PRB0042275).
• FIX – For customers using the German language setting, email notifications are now correctly spelled as Nutzerlizenz (PRB0042280).
• FIX – Copying an application in Snow Management and Configuration Center now correctly transfers all data, so that if the setting Include virtual versions of matching applications attribute is checked in the original application it will also now be checked in the copy (PRB0042281).
• FIX – Editing a computer with virtual packages assigned to it, no longer causes Snow License Manager to raise The page could not be found! errors (PRB0042282).
• FIX – In Snow License Manager 9.1, the Data Update Job mistakenly ignored the auto-connect rule step, causing computers and devices to be incorrectly attached to the root organization. This issue has been rectified so that Data Update Job carries out the auto-connect step and computers and devices are attached to the correct organizational unit (PRB0042263).
• FIX – It is no longer possible to edit software-recognition rules created for globally generated applications in Snow Management and Configuration Center (PRB0042200).
• FIX – The Web Configurator no longer requires a user to log on with sysadmin rights to update the connection password (PRB0042266).
• FIX – If the View Usernames setting in Snow Management and Configuration Center is disabled, the primary user on a computer and their email address are now correctly anonymized in views and reports (PRB0042250).
• FIX – The user activity charts for cloud applications Microsoft Project Online Professional and Skype for Business PSTN Conferencing are now displaying data (PRB0042211).
• FIX – The Page could not be found! errors no longer arise when selecting application family for a license with no installations (PRB0042259).
• FIX – Some language tweaks were implemented in snowboard alerts in the French version of Snow License Manager (PRB0042308).
• FIX – Additional error-handling and logging have been implemented to manage the Sequence contains no matching element error caused by duplicate source data in the Office 365 service (PRB0042290).
• FIX – Windows Server Assessment reports and remarks of license tracking tab in application detail page now display correctly (PRB0042329).
• FIX – The Discovered assets that are not inventoried report now displays correctly with filters.
• FIX – VMware virtual machines inventoried by the Snow Integration Manager VMware Connector and computers inventoried by Snow Inventory Agents now match.
• FIX – Information about IBM AIX LPAR virtual machines now display correctly.
• FIX – Additional error-handling has been implemented to manage scenarios where data related to inventoried hardware computers or end-of-support dates is missing. Accessing Oracle databases in such scenarios no longer causes the An error occurred on the page! error to arise (PRB0042255).
• FIX – Improved deployment process related to Oracle Middleware products preconfigured metadata. 
• FIX – Improved infrastructure and data validation errors handling within Oracle Orders Import wizard.
• FIX – Oracle products have been updated to align with the official Oracle catalog.
• FIX – User interface issues related to using Oracle Management Option with Microsoft Internet Explorer 11 have been resolved.

9.2.0 Update #410 (2019-04-24)

Distribution method: Snow Update Service.

Complete release notes for Snow License Manager 9.2 is found here

• NEW – Advanced optimization for Adobe Creative Cloud
• NEW – Licensing based on cost for Windows Server
• NEW – True-up and order support for Windows Server
• NEW – Automatic population of DRS and High availability for VMware vSphere 
• NEW – Cost optimization for Windows Server 
• NEW – Dynamic compliance exclusions
• NEW – New reports
  • Devices/Computers per user
  • Applications per computer and user 
  • Files per computer
• NEW – Import Oracle licenses
• NEW – Improved license assignment (Oracle).
• NEW – Initial support for IBM hard-partitioned environments 
• NEW – Initial support for soft-partitioned environments
• NEW – Oracle compliance calculation
• NEW – Powerful search with filters and save 
• NEW – Additional status for Oracle Middleware 
• NEW – Batched data fetch: Snow License Manager now fetches data about Oracle Middleware from Snow Inventory Server in batches instead of collecting all the data for the customer site in one go. Customers with large sites should experience performance improvements.
• NEW – Environment overview of discovered computers:This widget on the Oracle overview page now shows just the computers that have specifically been inventoried for Oracle instances. The graph no longer includes data about discovered and inventoried computers and instead provides useful insight by highlighting computers where an Oracle database might be deployed.
• NEW – Recommendation and report removed: The Devices that can run Oracle software recommendation has been removed from Oracle Overview page as has the report with the same name.
• NEW – Middleware data deletion: When a computer is deleted, any Oracle Middleware data related to that computer is now also deleted.
• FIX Oracle – When viewing a favorited Oracle database that has been deleted, the user will see an empty database screen with data fields populated with (n/a) indicating that the information about the database is no longer available.
• FIX Oracle – The Save and Cancel buttons now display correctly on the pop-up window when editing scheduled Oracle reports.
• FIX Oracle – Selecting an Oracle order listed under an Oracle agreement now navigates correctly to the Oracle order page.
• FIX Oracle – The counts for servers and databases shown in the Last 4 weeks column in the Oracle product view are now correct.
• FIX Oracle – To improve the user experience in terms of information displayed, the Server column has been removed from the data grid of the Databases tab.
• FIX Oracle – Size of the breadcrumb text has been corrected to align with the standard for Snow License Manager.

Product dependencies

• Advanced optimization for Adobe Creative Cloud requires Snow Integration Manager (SIM) 5.15 or higher and a correctly configured Adobe Creative Cloud connector to extract the necessary data points from the Adobe Portal.
• Automatic population of DRS and High availability for VMware vSphere requires Snow Integration Manager version 5.14 or higher and a correctly configured VMware vSphere connector.
• Oracle Management Option requires Snow Inventory Server 6.0.5 or higher.

9.1.0 Update #404 (2019-03-28)

Distribution method: Snow Update Service.

• Complete release notes for Snow License Manager 9.1 is found here
• NEW –  24/7 availability of the web user interface for all users. With this release, login restrictions have been removed, users will no longer be locked out, and they will no longer be presented with the data maintenance screen but with the log on screen. 
• NEW – The temporary access restriction, which upholds data integrity has not yet been applied to customer-created job steps (stored procedures). Consequently, data integrity of the Snow License Manager database cannot be guaranteed during the execution of customized steps.
• NEW – The runtime of the Data Update Job now correctly records runs that exceed 24 hours. (PRB0042178).
• NEW – Data normalization of IP addresses has been improved to manage multiple IP addresses reported for the same virtual machine. (PRB0042174).
• NEW – Three bulk endpoints have been added to Snow License Manager to support the exposure of additional data for ITSM integrations with ServiceNow and BMC Remedyforce. The additional data includes: organization hierarchy, application type hierarchy, and application type assignments.
• Corrections released in Snow License Manager versions 8.3.5–8.3.7 are now included in Snow License Manager 9.1.0.
• FIX – Cyrillic is now supported in the naming of Snowboards (PRB0042136).
• FIX – It is now possible to configure the location for SoftwareEnterpriseAgreementService by editing the config file for the service and adding an appropriate pathname (PRB0042135).
• FIX – Additional error handling prevents the graphical interface overflow error from occurring in Snow Management and Configuration Center when trying to Preview a newly-created software recognition rule. In preference to error-prone manual processes, we recommend our automated Software Recognition Service as best practice for the creation of softwarerecognition rules (PRB0042137).
• FIX – Extra error management to handle SAP-supported zero date formats (0000-00-00 and 0) has been added to the SAP import feature (PRB0042140).
• FIX – The dashboard widgets Most installed computer operating systems (number of computers) and Most installed mobile operating systems (number of devices) are now labeled correctly in the Swedish language version (PRB0042169).
• FIX – An issue introduced in Snow License Manager 8.3.5 relating to the disappearance of the listof whitelisted applications has been rectified so that the list persists following the DataUpdate Job run (PRB0042161).
• FIX – Import of SAP data now updates the import reference ID correctly, ensuring that SAP datashows correctly (PRB0042141).
• FIX – The forgotten password functionality has been made more robust to protect against bruteforce attacks. Following three failed attempts, users will be locked out for 15 minutes (PRB0042143).
• An additional core factor definition has been added to support 2-core Celeron processors (PRB0042110).
• FIX – It is possible for an application with metering based on installations can show usage data without an instance of the application installed. This scenario arises, for example, when users uninstall an application when they are finished using it, but their usage data remains in the history information. Snow License Manager refers to these scenarios as metering only. Metering-only is now supported for application groups and bundles (PRB0042162).
• FIX – The Device Applications Group Update step in the Data Update Job has been optimized to limit usage of temporary disk space to help prevent performance issues that arise when disks reach their capacity limits (PRB0042165).
• FIX – The edit view for applications no longer incorrectly lists mainframe applications as running on Windows (PRB0042167).
• FIX – It is now possible to apply Agreements with Auto attach computers enabled to more than one organizational unit (PRB0042166).

9.0.1 Update #401 (2019-02-05)

Distribution method: Snow Update Service and setup package. Setup package for version 9.0.1 includes version 9.0.0

• Complete release notes for Snow License Manager 9.0.1 is found here
• NEW – Additional compatibility measures have been added to the Data Update Job to ensure that processing of data extracted from databases with different collations no longer cause: collation errors; the Data Update Job to stop; or any issues with the Inventory service

9.0.0 NEW VERSION #396 (2018-11-22)

Distribution method: Snow Update Service

• Complete release notes for Snow License Manager 9.0.0 is found here
• NEW – Tracking of license model changes
• NEW – Manual exclusion of computers from compliance calculation
• NEW – Hypervisor technology and high availability for datacenters and clusters
• NEW – Cost-assessment reports for Microsoft Windows Server
• NEW – Incremental data maintenance
• NEW – Direct access to user guides
• NEW – Discovery for Google Cloud Compute Engine
• NEW – Edit Oracle database data
• NEW – License requirement for Oracle databases
• NEW – Lifetime support details for Oracle databases
• NEW – Oracle WebLogic Server discovery and inventory
• NEW – Track changes in Oracle database estate
• NEW – Automatic population of environment column in Oracle Server Worksheet
• NEW – Comma-separated IP addresses
• NEW – To improve readability, multiple IP addresses are now separated by a comma for the functions Search for computers and List all all computers.
• NEW – Default setting for user-based licensing
• NEW – Upholding security mechanisms
• NEW – Additional user input sanitization and encoding routines have been introduced to uphold protection from cross-site scripting (XSS) attacks.
• FIX – Upgrade licenses can now be added with a different metric than the base license. The license metric of the base license remains unchanged (PRB0040512).
• FIX – Custom Compare Value can now be selected as metric type for cloud applications (PRB0041889).
• FIX – The Microsoft Office365 service can now handle duplicate data without raising a violation of primary key constraint error (PRB0041782).
• FIX – Snow has replaced the capability to contact our Support through an e-mail form, with a direct link to through our Support portal https://www.snowsoftware.com/support. Selecting SUPPORT under the Help menu now opens the portal in new browser tab (PRB0041932).
• FIX – When searching for licenses, it is now possible to select Downgrade rights as a column, to show this information in the search results. The data is consistent with results gained by selecting List all licenses and in the All licenses report (PRB0041930).
• FIX – Column headers reflect the language selected for the user interface when viewing saved reports (PRB0041073).
• FIX – Deleted computers are now included in the data displayed in the Inventoried computers per month widget, and the numbers shown in the New Inventoried and Previously Inventoried counts are now correct. Fix applies for users with access to the root organization node (PRB0041830).
• FIX – An application covered by a license with assignment type Site covers all installations of the application across the site. This concept now applies correctly for Site licenses imported to Snow License Manager – previously only one instance of the application was being covered (PRB0041862).
• FIX – Archiving computers functions as expected for all language versions – previously this capability was only working for the English language version (PRB0041867).
• FIX – Daily maintenance task no longer fails for autoconnect rules for devices in organization structure (PRB0041344).
• FIX – All errors encountered during the daily maintenance task are now logged correctly for troubleshooting (PRB0041343).
• FIX – Daily maintenance task no longer fails when null values are present in the database table for Oracle options. Tables in the Snow Inventory database and the target table in Snow License Manager can now accept null values (PRB0041452).
• FIX – When a user is moved within an Organization (manually or by auto-connect rules), the value for Number of users of the application per month shown on the History tab remains unaffected and duplicate users will no longer appear in the Users per month graph (PRB0041442).
• FIX – In the stored procedure JobInventoryComputersUpdate, the length of the ProcessorType column has been increased to prevent data truncation (PRB0041765).
• FIX – To prevent the Event Store from growing indefinitely, a disk-saving maintenance process now starts in the background when the Event Store service starts (PRB0041339).
• FIX – Aliases in the organizational structure are now deleted as expected when the structure is overwritten or imported (PRB0040233).
• FIX – Computers will continue to be recognized as the same entity, even when the hostname changes (PRB0040172).
• FIX – To reduce its runtime, the process to delete quarantined devices has been re-architectured (PRB0041339).
• FIX – Additional input validation has been added to the Snow Management and Configuration Center to ensure that input strings are no longer truncated. As a result, the error related to unpaired quotes in processing of user exclusion lists during the daily maintenance task no longer arises (PRB0041425).
• FIX – Selecting Oracle overview from the Enterprise menu no longer causes the browser to hang (PRB0041900).
• FIX – On the Oracle overview page, the numbers shown for inventoried Oracle computers (green column of the graph) are now correct (PRB0041694).
• FIX – Oracle data is now processed and presented correctly when data is gathered from multiple data sources using the same CID and Snow Inventory database, but with different sitenames (PRB0040852).
• FIX – The length of the Name column for applications in the Snow License Manager database has been increased to match the source information in Snow Inventory, to prevent errors related to the update of Oracle information from occurring during the daily maintenance task (PRB0041802).
• FIX – When a user creates a new Oracle order with Database enterprise management or Enterprise Edition Options selected as the product, runs the All Oracle order report, and then selects an order in the report, the order details open as expected (PRB0041913).
• FIX – Case sensitivity for usernames in Oracle is now supported (PRB0041589).

Snow Inventory Server 6.x

Update Details

Snow Inventory Server 6.x

Product Update

Most Recent Date: November 9, 2022

Product Update Method: SUS package

Current version: 6.8.3

Distribution method: SUS

6.8.3 (2022-11-09)

Complete release notes is found here

• NEW – Support for Content Security Policy headers: Snow Inventory Server now sends by default Content Security Policy (CSP) headers to ensure that cross-site scripting attacks are mitigated.
• FIX – Whether it has changed or not, WPAR and LPAR data are now inserted into the relevant tables as cumulative data.
• FIX – Agent update targets for custom device views now honor the scheduling time. (04566491)
• FIX – Added a valid default value to swidtag processing. (04593306)
• FIX – Fixed issue when errors in snowserver.config are not logged in the log file.
• FIX – When there is a port conflict, Snow Inventory Server will now display an error message in the console window.
• FIX – Resolved issue with logs displaying incorrect log sources. (04592829)
• FIX – Fixed memory-leak problem that occurred when a module fails with an exception.

6.8.2 (2022-09-07)

Complete release notes is found here

• Enhancement – Improved matching between IaaS discovery data and inventoried computers.
• Fix – Inventory Server now correctly handles communications via proxy servers that require authentication (04592393).
• Fix – The File Processing module and the Garbage Collector module don’t run at the same time to prevent conflicts in the database access (04586424).
• Fix – Exported xml files are able to provide the correct data, specifically the IMEI numbers. (04581962)
• Fix – Legacy Web Metering now functioning as expected. (04556081)
• Fix – Agent update is now reflecting the actual numbers. (04533156)
• Fix – Data client table wont contain duplicate data. (04533156)

6.8.1 (2022-07-20)

Complete release notes is found here

• NEW – Local configuration for AD Discovery tasks: SnowInventoryADDiscoveryConfig.exe is available to enable the configuration of local Active Directory discovery tasks on computers running the Inventory Server service in any of the available configuration modes. (IDEAS-I-500, IDEAS-I-558)
• NEW – Users can change their own password and with administrative rights can reset the password for any user. (IDEAS-I-52)
• NEW – The Configuration Manager now allows users to change the License Key, HTTP/S bindings, and Database connection settings, as well as the local Inventory Server Installation, all without needing to manually edit the configuration file or recreate the service and its configuration from scratch.
• Enhancement – Active Directory Discovery results are now consolidated into fewer, larger files.
• Enhancement – When creating agent update tasks, Sitenames are sorted alphabetically.
• Enhancement – All instances of “OSX” in the Admin Console have been renamed to “macOS” to align with Apple’s naming.
• Enhancement – Improved Sitename authentication.
• Enhancement – Stored procedures related to Garbage Collector have been optimized to improve performance.
• Enhancement – Application logs now include additional information to better track agent updates.
• Enhancement – Application logs now include additional information to better track agent updates.
• Fix – By leveraging the local configuration of Active Directory discovery tasks feature, it is possible to define persistent AD discovery Tasks. (04356610)
• Fix – AD discovery is stabilized.
• Fix – Regarding the Configuring and Agent Update task, the text description has been changed from “Allow downgrade of Agent version” to “Force deployment of this Agent version” for more clarity. (04535577)
• Fix – DomainName value is properly populated in the Metering related tables on Database.
• Fix – Improperly structured inventory files are dropped and not processed.
• Fix – Leveraging the “Scan status report” feature, Snow Inventory Server can correctly handle the data reported by the Snow Inventory Agent on the swidtag files present on client computers to enable correct recognition of the installed applications. (04493134)
• Fix – The inventoried computers are consistently reported as “Virtual”. (04512840)
• Fix – Information for files with multiple “.” character is handled correctly according to the extension denylist. (04526845)
• Fix – Information for files with multiple “.” character is handled correctly according to the extension denylist. (04526845)
• Fix – The indexes on the inv.ClientStorageData database table have been redefined to allow correct maintenance and prevent unrestricted growth of the table’s size. (04538564).
• Fix – Configuring a Standalone Receiver installation does not require setting a forward address.
• Fix – Selecting Upgrade from version 3 in Configuration Manager shows the correct wizard views.
• Fix – When configuring a Master Server installation in Configuration Manager, a license key is required.

6.8.0 (2022-06-22)

Complete release notes is found here

• NEW – AD Discovery – Local configuration for AD Discovery tasks: SnowInventoryADDiscoveryConfig.exe is available to enable the configuration of local Active Directory discovery tasks on computers running the Inventory Server service in any of the available configuration modes. The tool can be used by a local administrator to define discovery tasks for computers and users by specifying the LDAP path and the credentials to use. It is also possible to export and import the local task configuration to and from a file. (IDEAS-I-500, IDEAS-I-558) Note: The configuration of the local discovery tasks is not synchronized with the Master Server.
• NEW – Admin Console – User password change: Users can change their own password and with administrative rights can reset the password for any user. (IDEAS-I-52)
• NEW – Setup & Configuration – Change existing service configuration: The Configuration Manager now allows users to change the License Key, HTTP/S bindings, and Database connection settings, as well as the local Inventory Server Installation, all without needing to manually edit the configuration file or recreate the service and its configuration from scratch.
• ENHANCEMENT – AD Discovery – Consolidate AD Discovery results: Active Directory Discovery results are now consolidated into fewer, larger files.
• ENHANCEMENT – Admin Console – Alphabetical sorting of Sitenames: When creating agent update tasks, Sitenames are sorted alphabetically.
• ENHANCEMENT – Admin Console – OSX renamed to macOS: All instances of “OSX” in the Admin Console have been renamed to “macOS” to align with Apple’s naming.
• ENHANCEMENT – Client/Server communication – Improved Sitename authentication: To improve security and prevent data corruption, the existing Sitename Authentication feature has been improved. When enabled and configured, Sitename Authentication checks incoming inventory data for consistency between connection sitename, inventory sitename, and allowed sitename-specific client certificates. It is also possible to define allowlist and denylist of sitenames to reject incoming inventory data from unauthorized sources. If the original client certificate is available to the Inventory Service Gateway, it will be used when forwarding the inventory data. For more information on how to configure this feature, refer to the Inventory Server User Guide, on docs.snowsoftware.com.
• ENHANCEMENT – Data Cleanup – Garbage Collector performance improvement: Stored procedures related to Garbage Collector have been optimized to improve performance.
• ENHANCEMENT – Main service – Agent update logging improvements: Application logs now include additional information to better track agent updates.
• ENHANCEMENT – Main service – Logging improvements: Application logs now include additional information to better track agent updates.
• FIX – AD Discovery: By leveraging the local configuration of Active Directory discovery tasks feature, it is possible to define persistent AD discovery Tasks. (04356610)
• FIX – Admin Console: Regarding the Configuring and Agent Update task, the text description has been changed from “Allow downgrade of Agent version” to “Force deployment of this Agent version” for more clarity. (04535577)
• FIX – Data Processing: DomainName value is properly populated in the Metering related tables on Database.
• FIX – Data Processing: Improperly structured inventory files are dropped and not processed.
• FIX – Data Processing: Leveraging the “Scan status report” feature, Snow Inventory Server can correctly handle the data reported by the Snow Inventory Agent on the swidtag files present on client computers to enable correct recognition of the installed applications. (04493134) Note: The implementation of this functionality requires Snow Inventory Agent for Windows 6.8.1 or later, for MacOS 6.8.2 and Linux 6.4.0.
• FIX – Data Processing: The inventoried computers are consistently reported as “Virtual”. (04512840)
• FIX – Data Processing: Information for files with multiple “.” character is handled correctly according to the extension denylist. (04526845)
• FIX – Database & DUJ: The indexes on the inv.ClientStorageData database table have been redefined to allow correct maintenance and prevent unrestricted growth of the table’s size. (04538564).
• FIX – Setup & Configuration: Configuring a Standalone Receiver installation does not require setting a forward address.
• FIX – Setup & Configuration: Selecting Upgrade from version 3 in Configuration Manager shows the correct wizard views.
• FIX – Setup & Configuration: When configuring a Master Server installation in Configuration Manager, a license key is required.

6.7.2 (2021-11-25)

Complete release notes is found here

• Enhancement – The stored procedure slm.GetSoftwareSlm has been optimized to improve performance during the Data Update Job.
• Enhancement – The stored procedures inv.DeleteCloudRule and inv.SyncConsumptionRules have been optimized to improve performance when processing recognition rules used in Cloud Application Metering.
• Enhancement – Logging for the Active Directory discovery tasks have been improved to facilitate troubleshooting.
• FIX – When adding a Network Discovery task, the Admin Console requires the user to select a network interface to prevent errors.
• FIX – The Snow Update Service package upgrades the existing Inventory database to the same schema as a newly created database, also implementing table indexes and stored procedures used by the Garbage Collector.
• FIX – The Garbage Collector code and the indexes on multiple database tables have been optimized to improve performance and reduce resource-hogging when cleaning up obsolete data from the Inventory database (04521821, 04524256).
• FIX – Inventory Server handles inventory files that do not contain operating system data, which does not result in a log file exception.
• FIX – Citrix Hypervisor Express is now recognized as a server-class operating system.
• FIX – When configuring an Active Directory discovery task, the Admin Console disables hidden fields to prevent misplaced configuration values (04356486).
• FIX – The inventory data related to xmlfiles (used to identify Adobe application licensing information) is processed and stored independently from the data related to swidtag files (04505080).

6.7.0 (2021-08-25)

Complete release notes is found here

• Enhancement – New Garbage Collector: The Garbage Collector has been redesigned to be able to effectively maintain larger data sets.
• Enhancement – Improved Processing Logic: Inventory Server classifies the software data of a computer without a reported operating system and the same data of a computer with an unrecognized operating system with separate OSType identifiers.
• Enhancement – New setting MaxProcessingFileSize for processing inventory scan result files: FileProcessorModule, in the Inventory Server configuration file, implements the new setting MaxProcessingFileSize: if a file is picked for processing and its size exceeds the configured value (in bytes), the file is rejected and sent to the error folder with a log stating that the file size exceeds the configured value. The default value is null, which translates to an unlimited file size.
• Enhancement – During the service startup, Inventory Server checks if the database schema is up to date and, if needed, performs the necessary updates.
• Enhancement – Inventory Server improves parallel access to the database to enable better concurrent processing of inventory data.
• Enhancement – The Data Update Job procedures transferring data related to Cloud Application Metering have been optimized for performance and to transfer less data.
• Enhancement – The File Extractor tool has been updated with quality-of-life enhancements. 
• FIX – Unreferenced entries in the application dictionary in the database are removed by the Garbage Collector (04356595, PRB0042229).
• FIX – The IsReachable attribute for computers discovered from Active Directory is correctly processed.
• FIX – The setting DaysSinceLastLogin available for the AnnouncementsProcessingModule configuration is applied to the most recent between the LastLogonActivity and the WhenCreated attributes of the discovered computer or user.
• FIX – The operating-system of Hyper-V servers and some computers reported from 3rd party data sources is correctly recognized as Windows.
• FIX – Information on the computer’s logical processors is transferred during the Data Update Job.
• FIX – Data for virtualized applications is transferred correctly during the Data Update Job.
• FIX – The size for the Name attribute of pre-recognized software data transferred during the Data Update Job has been increased to 150 characters to prevent issues during the Data Update Job.
• FIX – The size for the Software Version data transferred during the Data Update Job has been reduced to 150 characters to prevent issues during the Data Update Job (04476432, the complete resolution will require a future update of Snow License Manager).
• FIX – Inventory Server implements an improved logic to check if the endpoint configured for use is available during service startup.
• FIX – Installing Inventory Server in Service Gateway mode no longer installs the Admin Console.
• FIX – The Inventory Server uninstallation program asks for confirmation when run.
• FIX – The Inventory Server uninstallation program removes the SUS client if it is not used by other applications. 

6.6.3 (2021-06-02) 

Complete release notes is found here

• FIX – Service Gateway installations can again successfully perform Active Directory discovery for computers and users in cases where the Service Gateway log files were containing errors complaining that the ClientIdentityModuleConfiguration service had not been registered.
• FIX – Service Gateway installations implement a more robust self-update logic to update to the same version as the Master Server (04488183).
• FIX – The port availability check has been temporarily disabled; this check normally would stop the service startup if the configured endpoint is already in use by another process.
• FIX – Configuration Manager correctly writes secondary endpoint addresses in the configuration file when configuring a Service Gateway or a Standalone Receiver installation.
• FIX – VMware is now spelled correctly in the database table inv.OperatingSystemType.
• FIX – VMware Photon OS is now recognized as an operating system of type “VMware” (04479676).
• FIX – The amount of logging generated by parsing Adobe SLConfig.xml files has been reduced, by removing log lines generated when the file does not contain a LicensingLEID tag.

6.6.2 (2021-04-07) 

Complete release notes is found here

• Enhancement – The CloudMeteringModule module implements the new settings EnableForAllAgents (default value is set to “false”). When the value of this setting is set to “true”, after processing an updated ruleset, the module automatically publishes the new definitions to all agents, without the need for further configurations in the Snow Inventory Admin Console.
• Enhancement – The internal procedures used to assign targets to a deployment task have been optimized for better performance when processing a large number of objects simultaneously.
• Enhancement – The internal procedures used to remove data from the Snow Inventory database have been optimized for better performance when processing a large number of objects simultaneously.
• FIX – The scope of the identity enumerator for software data has been expanded to prevent issues with software recognition (04464341).
• FIX – A Snow Inventory Service Gateway installation will continue attempting to update itself in case of repeated failures (04356517).
• FIX – This version of Snow Inventory Server improves the logic that prevents it from processing inventory files and run the garbage collector during the Data Update Job: the mentioned processes are now temporarily halted while the Data Update Job reads from the Snow Inventory database during its “MainStream” part and during the execution of custom stored procedures (04454843).
• FIX – The logging for the Active Directory discovery functionality has been improved (04464522).
• FIX – Computers inventoried through Snow Integration Manager will present their first reporting date as ClientInstallDate in Snow Inventory, if the information cannot be retrieved from the original data source. This will be reflected in Snow License Manager in an upcoming release (04426066).
• FIX – An Active Directory Discovery scan is not blocked when the server cannot establish its identity due to a communication timeout.
• FIX – A missing resource used in the agent deployment process has been reintroduced.
• FIX – When processing an inventory file, the computer heartbeat is updated to reflect the inventory scan date of the file, unless the heartbeat already recorded is more recent.
• FIX – Snow Inventory Master server checks the connection to the configured database when the service is started and quits immediately if the database cannot be contacted.
• FIX – The logging for the processing and the deployment of updated cloud application discovery rules has been improved.

6.6.1 (2021-03-09) 

Complete release notes is found here

• Enhancement – The SqlConnectionServiceModule module implements two new settings: ConnectionTimeout (default value: 15) and CommandTimeout (default value: 300). The settings allow to configure the timeout values, in seconds, for connection attempts and command executions against the database.
• FIX – The CommandTimeout setting can be adjusted to enable Snow Inventory Server to correctly add a large number of computers as target for an update task (04433748).
• FIX – The CommandTimeout setting can be adjusted to enable Snow Inventory Server to correctly process updated Cloud Application recognition rules (04433702).

6.6.0 (2021-02-17) Phased Rollout, GA (2021-03-04)

Complete release notes is found here

• NEW – HTTPS Security headers: To enable protection against encryption downgrade attacks and type mismatch attacks, it is now possible to configure Inventory Server to include the Strict-Transport-Security and X-Content-Type-Options: nosniff security headers in the HTTPS responses. This functionality can be configured in the OwinWebApiServerModule in the server configuration file, please refer to the Snow Inventory User Guide for further details. 
• NEW – Support for proxy servers in the Service Gateway configuration: When configuring a Service Gateway, it is now possible to configure a proxy server (and eventual credentials) to use when communicating with the Master Server or another Service Gateway.
• Enhancement – To improve consistency and reliability of the inventory data for computers that receives it from more than one source (such as agents and Integration Manager connectors), Snow Inventory Server now implements an improved logic to consolidate incoming inventory scan results. 
• Enhancement – It is now possible to configure the last-activity span for computers or users that are inventoried via Active Directory Discovery. AnnouncementsProcessingModule, in the Inventory Server configuration file, contains a new setting: DaysSinceLastLogin. The default value is 90 (days). When Active Directory Discovery results are processed and the combination of the LastLogonActivity and the WhenChanged attributes of an object is more recent than the value of DaysSinceLastLogin, the object data is processed. Otherwise, the data is discarded. 
• FIX – The Inventory Server service will not start, and an error will be recorded in the log file, if it is configured to use a TCP port already bound to another process.
• FIX – Processing an inventory file updates the last recorded heartbeat
• FIX – Information about SLConfig.xml files are now stored correctly (04450408).
• FIX – Temporary files generated while receiving inventory data are removed if the connection is not closed graciously (04430174).
• FIX – Computers reporting Inventory data using Snow Inventory Client are now correctly identified when the Sitename configuration parameter is changed (04422694).
• FIX – Snow Inventory Server can now process and store information on the number of logical processors (04356550).
• FIX – Unrecognized operating-systems are no longer classified as Windows-type
• FIX – The results of Customizable processing logic rules of ServerOperatingSystem type are now updated for existing computers.
• FIX – Computers where the operating-system is recognized as server-class are always presented as servers (04449846).
• FIX – CentOS operating-system is recognized as Linux (04447795).
• FIX – Alibaba Cloud virtual machines are recognized as such (04457497).
• FIX – Nutanix virtual machines are recognized as such.
• FIX – The “All Servers” view now shows all computers recognized as servers (04449252).
• FIX – Active Directory discovery can be performed on domains different than the one of the server where Snow Inventory Server is installed (04454278).
• FIX – Organizational Unit information for Active Directory users are now reported correctly when the Common Name contains a comma.
• FIX – Invalid discovery files are discarded and don’t interfere with processing other files.
• FIX – The indexes for the metering tables of databases upgraded from version 6.0.0 have been corrected.
• FIX – Database stored procedures used in the Data Update Job now take into consideration the start time of the job itself.
• FIX – The Data Update Job will no longer try to process environment variables that don’t have a name (04459261).

6.5.0 (2020-10-21) Phased Rollout, GA (2020-11-04)

Complete release notes is found here

• NEW – Customizable processing logic: Snow Inventory Server includes logic to infer some attributes of the inventory data being processed based on the values reported elsewhere in the inventory data itself.
• Enhancement – Extended Active Directory user discovery.
• Enhancement – Improved performance in the Data Update Job.
• FIX – Snow Inventory Server Configuration Manager now can correctly generate a configuration file for a Service Gateway instance (04413954).
• FIX – Snow Inventory Server Configuration Manager now can correctly change the database connection settings in the configuration file for a Master server instance.
• FIX – Snow Inventory Server now locks inventory files being processed to prevent excessive memory consumption and to allow the files to be completely processed (04421699).
• FIX – Email addresses from the Active Directory user discovery feature are now processed correctly (04421296).
• FIX – Inventory Server now uses an alternate method to check the availability of discovered computers (04417210).
• FIX – Inventory Server now correctly performs the discovery of Active Directory computers and users according to its default configuration, if present.
• FIX – The logic used to detect Adobe software installations has been updated to reflect the format of swidtag and slconfig.xml files (PRB0043057, 04356524). Note: processing data from the slconfig.xml file requires Snow Inventory Agent 6.5.0 for macOS or later, or Snow Inventory Agent 6.6.0 for Windows or later.
• FIX – Logical file-system volumes that are part of a virtual volume will no longer contribute twice to the total disk space shown in Snow License Manager (04412623).
• FIX – Computers based on Red Hat OpenStack are now recognized as virtual machines (PRB0043218).
• FIX – Computers based on Google Compute Engine are now recognized as virtual machines (PRB0043068).
• FIX – Citrix Hypervisor XCP is now recognized as a server-class operating system (PRB0043106).
• FIX – Nutanix AOS is now recognized as a server-class operating system.
• FIX – IBM PowerVM hosts are now recognized as running a server-class operating system.
• FIX – Red Hat Enterprise Linux is now recognized as a server-class operating system (PRB0043087).
• FIX – ChromeOS operating system is now correctly recognized.
• FIX – Oracle Database 19c is now correctly recognized.
• FIX – Oracle Database EE Extreme Perf edition is now correctly recognized (PRB0043146).

6.4.0 (2020-05-19)

Complete release notes is found here

• ENHANCEMENTS- Filters on “Export devices”
• ENHANCEMENTS- Improved processing logic for inventory data
• ENHANCEMENTS- Improved processing logic for data from Snow Integration Manager BigFix connector using “Scan status report” for virtual machines.
• ENHANCEMENTS- Improved processing logic for data from Snow Integration Manager BigFix connector using “Scan status report” for installed applications
• FIX- The module ‘DiscoveryResultWorkerModule’ will no longer return an exception when processing Active Directory discovery data where the domain name is longer than 128 characters (PRB0043031).
• FIX- Snow Inventory Server can now correctly process inventory data produced by Snow Integration Manager and older versions of Snow Inventory Client when one of the files to process is corrupted (PRB0043028).
• FIX- Using the improved logic implemented in processing inventory data, Snow Inventory Server can now consistently process and store the client and application PVU values reported by the data sources (PRB0041507).
• FIX- Snow Inventory Server will check if the Data Update Job is active and, in that case, will stop tasks like processing files and performing maintenance on the Snow Inventory database to avoid concurrency problems in SQL Server (deadlocks); normal operations will resume after the Data Update Job completes (PRB0042992).
• FIX- Snow Inventory Server now implements a more accurate mapping of computers which reported inventory data and computers that were discovered on the network or in Active Directory. The new feature “Site name grouping” is used to further improve the results of the mapping; note: this might require some additional configuration to be performed in the Admin Console. (PRB0042365)
• FIX- Using the feature “Configure multiple endpoints” it is now possible to configure the “License Manager” endpoint to allow Snow License Manager to correctly address the Snow Inventory Server when requesting computers to be removed from the Snow Inventory database, after being deleted from Snow License Manager; note: the “License Manager” endpoint must be explicitly configured to correct the issue (PRB0042596).
• FIX- Leveraging the “Scan status report” feature, Snow Inventory Server can now correctly handle the data reported by the Snow Integration Manager BigFix connector on the installed applications and on the virtual machines run on a computer; note: the implementation of this functionality in Snow Integration Manager will be available in a future release (PRB0041829).
• FIX- Snow Inventory Server now correctly handles virtual machine data for a host when this data is reported by multiple data sources.
• FIX- The “Programs and Features” applet in Windows Control Panel will now display the correct major version of the Snow Inventory Server (PRB0043149).

6.3.2 (2020-03-11)

Complete release notes is found here

• FIX- Support has been implemented to enable Snow License Manager 9.6.1 (and later versions) to correct the behaviors reported in PRB0042694 and PRB0042569 (see the Snow License Manager 9.6.1 Release Notes for further information).
• FIX- The “Programs and Features” applet in Windows Control Panel will now display the correct major version of the Snow Inventory Server (PRB0042096).

6.3.1 (2020-01-15)

Complete release notes is found here

• FIX- Processing files from Snow Integration Manager no longer leads to abnormal growth of the Snow Inventory database or to a crash of the Snow Inventory Server service. It is recommended to run a full aggregation of all the connectors configured in the Integration Manager after applying this update. (PRB0043043)

6.3.0 (2019-11-27)

Complete release notes is found here

• ENHANCEMENT- Performance Improvement on Cloud Metering Data Maintenance – Performance improvements have been made regarding the maintenance and removal of Cloud metering data.
• ENHANCEMENT- Fullversion Info of Data Software – Software data collected from Snow Agents and SIM devices are stored in Snow Inventory Server and software full version information is stored inside the Inventory Database. With this update software, full version information is delivered to Snow License Manager with Data Update Job.
• FIX- The “AD and SIM computers” view in the Discovery section of the Snow Inventory Admin Console now reports all computers discovered from Active Directory, including those that were later reported also by Network Discovery (PRB0042853).

6.2.1 (2019-11-06)

Complete release notes is found here

• ENHANCEMENT-  Security Improvements against Denial‐of‐Service Attacks.
• ENHANCEMENT- Amazon Linux and Amazon Linux AMI Support.
• ENHANCEMENT- Performance Improvement at Data Update Job.

6.2.0 (2019-09-25)

Complete release notes is found here

• NEW-  It is now possible to store processed inventory and discovery data files. This allows to easily replicate the data to a test environment and to facilitate troubleshooting.
• ENHANCEMENT- Support for Web Application usage metering in Snow License Manager 9 has been implemented. To enable this functionality, Snow Licensed Manager 9.4.0 is required (PRB0042086).
• ENHANCEMENT- PVU values for computers and application installations reported using Integration Manager connectors are now stored independently from the data reported via different sources like the Snow Inventory Agent.
• FIX- Software lacking the Name field in their metadata can now be recognized correctly (PRB0042523).
• FIX- In some scenarios, the Data Update Job would fail with an error like “The maximum system-generated unique value for a duplicate group was exceeded…”. This has been corrected (PRB0042546).
• FIX- Invalid BIOS release dates are now handled and will not cause errors in the execution of the Data Update Job (PRB0042550).
• FIX- Oracle Database version 18c is now recognized correctly. To allow for the correct handling of Oracle Database 18c, Snow License Manager 9.4.0 is required (PRB0042520).
• FIX- Invalid data regarding registry keys are now handled and will not cause errors in the execution of the Data Update Job (PRB0042538).

6.1.0 (2019-08-29)

Complete release notes is found here

• FEATURE-  It is now possible to configure Snow Inventory Server to alter the incoming data and use short hostnames (i.e. the hostnames cut at the first dot) for all purposes.
• ENHANCEMENT- Hostname-only applies to all data sources.
• ENHANCEMENT- Support for operating-system name in the agent manifest
• ENHANCEMENT- Extended support for SWID Tag xml schemas
• FIX- Snow Inventory Server now processes incoming data correctly when the FileExtensionWhiteList or the FileExtensionBlackList settings are used in the FileProcessorModule configuration (PRB0042209).
• FIX- The IP ranges for network discovery are now validated for consistency during configuration and before running the discovery task (PRB0042498).
• FIX- Sort order for dates in Inventory Admin Console has been corrected (PRB0042369).
• FIX- The Inventory Admin Console now correctly displays UTC dates and times for tasks and events (PRB0042369).
• FIX- The Inventory Admin Console now correctly prevents defining more than one weekly task in the agent configuration, to ensure that the resulting configuration file is valid (PRB0042048).

6.0.7 (2019-07-17)

Complete release notes is found here

• ENHANCEMENT-  The default configuration for the garbage collector module has been adjusted to more effectively handle larger installations.
• ENHANCEMENT- Support to configure Snow Inventory Agent to enable Public Key Pinning.
• ENHANCEMENT- Support to configure Snow Inventory Agent with the recently introduced SystemSettings.
• FIX- Data from Active Directory User Discovery is now removed according to the configuration of the DiscoveryCleanupModule (PRB0042312).
• FIX- Virtual application packages that were reported multiple times are now handled correctly and will not cause errors in the execution of the Data Update Job (PRB0042376).
• FIX- Virtual machines (VMs) running on Red Hat Linux environments or on oVirt environments are now correctly recognized as such (PRB0042225).
• FIX- The names for virtual machines reported by their host is now stored as reported, and not truncated at the first period ‘.’ (PRB0042145).
• FIX- The “Error encountered” message no longer displays when configuring additional options in Snow Inventory Server Configuration Manager (PRB0042399).

6.0.6 (2019-06-19)

Complete release notes is found here

• NEW – Changes regarding GDPR Policy:Due to GDPR regulation in EU, Snow Inventory Server will no longer store “Home Phone Number” or “Mobile Phone Number” of Active Directory users. Existing collected information will be deleted when this update is applied.
• NEW – New Monitor Properties:Enhanced Snow Inventory Agent for Windows 6.1.0 to correctly report on multiple monitors and properties manufacturer, serial number and product code and store and display in Snow Inventory Server. Monitors along with these new properties can be seen in the Inventory Snow Management and Configuration Center plugin.
• NEW – Ability to remove Servers and Gateways:The Inventory Snow Management and Configuration Center plugin allows user to delete unwanted or old “Inventory Server” entries, along with, for example, its discovery data. If the same server reports back again, a new entry will be created.
• FIX – Duplicate ObjectGUIDs in the estate Active Directory caused some other discovery data to not be processed. This has been corrected ensuring that the duplicate entries do not stop the processing of other entries. Duplicate ObjectGUID consisting entries will be processed as well (PRB0040164).
• FIX – A correction has been made in Inventory Snow Management and Configuration Center plugin preventing adding the group “Discovery metadata” (from “Available columns” to “Selected columns”) while creating a new discovery view from causing an error message (PRB0040863).
• FIX – Deleting large number of devices in bulk using the Inventory Snow Management and Configuration Center plugin could lead to timeouts. This has been corrected, and during the run time of operations a dialog box will be shown. This dialog box block user interactions until all operations have completed or the user aborted the interaction by clicking on a button on this dialog. Aborting the interaction will not roll back any data. Any devices that have been deleted will remain deleted (PRB0041420).
• FIX – Every web application record must have a valid and non-empty name. A correction in Snow Inventory Server has been made to prevent an incorrectly set empty web application name to cause a Data Update Job fail (PRB0041992).
• FIX – Previously, when exporting an agent configuration using the Inventory Snow Management and Configuration Center plugin, some mandatory tags were omitted; such as “Action” and “Oracle”. This is no longer the case.

6.0.5 (2019-04-24)

• NEW-Support for non-ISO date formats 
• NEW- A new system of device types has been developed in our inventory technology to support more granular licensing possibilities. 
• NEW- New API for Oracle data points
• NEW- Handshake timestamp for assessing agent health 
• ENHANCEMENT- Performance enhancements in garbage collection
• ENHANCEMENT- Support for logical volumes with MacOS APFS 
• FIX- An issue related to missing operating system and network adaptor from the data about a device has been resolved by limiting simultaneous processing of files sent by the same device (PRB0041091 and PRB0040821).
• FIX- Communication issues with gateway servers installed on a Google cloud service or Amazon AWS, resulting in An unhandled error has occurred in an initialization or run task entry in the logfile have been resolved and Snow Inventory Server now connects correctly to service gateways in virtualized environments (PRB0041716).
• FIX- When users log in to an application multiple times within very short time intervals, Snow agents can report identical user entries, which results in duplicate entry errors on the Snow Inventory database. Such errors no longer arise as Snow Inventory Server now processes only one of the identical entries (PRB0041653).
• FIX- Data normalization of IP addresses has been enhanced to manage multiple IP addresses reported for the same machine. This improvement ensures that virtual machines can be correctly matched to their host, and inventory data collected from these machines will be correctly shown in Snow License Manager views and reports (PRB0041919).
• FIX- Additional error handling has been added to prevent incorrect processing of application pathnames containing a period (.). Such pathnames are now correctly interpreted, and a corresponding software row for the application is created in the Inventory database (PRB0041931).
• FIX- Additional error handling has been added to the Data Update Job. An error no longer occurs if the procedure to get the speed of a processor returns a value of more than 10GHz. Instead, the processor speed is marked as Overflow N/A and the Data Update Job continues processing. Duplication errors caused by software rows with the same ClientID and Name no longer arise, as duplicates are now ignored.
• FIX- Hostname only mode has been modified to identify different types of agent reporting for the same hostname, ensuring that correct network topologies are created (PRB0041654).

          Product dependencies

          Snow Update Service requires SQL Server 2012 or higher to install Snow Inventory Server 6.0.5

6.0.4 (2019-02-05)

• ENHANCEMENT- Compatibility with Snow License Manager 9.0.1.

6.0.3 (2019-01-16)

• ENHANCEMENT- Compatibility with Snow License Manager 9.0.0.
• ENHANCEMENT- Additional diagnostics in cloud application metering.

6.0.2 (2018-11-22)

• ENHANCEMENT- Minor modifications, significant for customers planning to upgrade to Snow License Manager 9, have been made in the contract between Snow Inventory Server and Snow License Manager. 

6.0.1 (2018-10-17)

• ENHANCEMENT- The level of detail of the CPU name has been improved by using the field ProcessorNameString intead of Name from the Windows agent. This will improve the core-factor mappings in Snow License Manager.
• ENHANCEMENT- Additional details from SIM connectors regarding virtual machines and datacenters are now stored in the Inventory database.
• FIX- Snow Inventory Server now considers all characters of the inventoried software information when generating a unique identifier (softwarehash), instead of only using the first 100 characters.
• FIX- Merging information about swidtags and cloud metering no longer causes the inventory file to be ignored with the error message “Cannot insert the value NULL into column ‘HashValue’”.
• FIX- Windows machines that are not servers or VDIs no longer generate TS-metering.

6.0.0 (2018-09-25)

• NEW- Compatibility with upcoming release of Snow License Manager.
• NEW- Support for additional types of inventory information
• ENHANCEMENTS- For security reasons, the Master Server and Service Gateway APIs no longer report their local dates and times.
• ENHANCEMENTS- Inventory Server, Snow Update Service, and Snow Management and Configuration Center can now be installed in a location other than C:\Program Files.
• ENHAMCEMENTS- Inventory server no longer rejects inventory files containing unexpected and invalid characters.-
• ENHANCEMENTS- The file attributes FileDescription, FileVersion, ProductName, ProductVersion, and OriginalFilename, collected by the Inventory agent for Windows, are now processed and stored in the Snownventory database with their original attribute names.
• FIX- Additional data handling has been added to prevent the Inventory Admin Console from unexpectedly quitting when users with either low bandwidth or large data sets were switching between device information pages.

Snow Inventory Agent For Unix 6.x

Update Details

Snow Inventory Agent For Unix 7.x

Product Update Most Recent Date: February 01, 2023

Product Update Method: Snow Update Service or Setup package

Current version: 7.2.0 (2023-02-01)

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

Distribution method: Snow Update Service or Setup package

7.1.0 (2022-09-07)

Complete release notes  is found here

• Enhancement – Unix Agent privilege elevates configured commands (04560181)
• Fix – The Unix agent now correctly parses dates in Solaris package database, regardless of system locale (04527140)

7.0.0 (2022-06-15)

Complete release notes  is found here

• Enhancement – The agent now gathers hardware system identities used further down the chain to uniquely identify the system.
• Enhancement – Java 8 and later is now supported, allowing use of more modern and secured versions of Java.
• Fix – In the rare case when the “file”-command outputs unexpectedly formatted data, the agent now logs the offending data and continues to the next line in the data. (04527140)
• Fix – Changes forced by newer Java versions result in a slight change in log output; tags such as “PRIVOP”, “– Start –” and “– Stop –” are no longer present in the logfile.
• Fix – The agent now prefers CPU identifiers containing “SPARC” over “sunv4”.

6.2.3 (2020-04-01)

Complete release notes  is found here

• FIX- A further improvement in restricting write permissions on the Snow Inventory Agent for Unix temporary folder has been implemented after the implementation in release 6.2.1 (PRB0042991).
• FIX- The processor model SPARC T5-4 is now inventoried correctly (PRB0043121).

6.2.1 (2020-02-12)

Complete release notes  is found here

• FIX- Permissions on the Snow Inventory Agent for Unix temporary folder are set to restrict writing (PRB0042991).

6.2.0 (2019-09-25)

Complete release notes  is found here

• NEW- It is now possible to configure the Agent to never retrieve updates from its configured endpoint(s).  

6.1.0 (2019-05-16)

Complete release notes  is found here

• NEW-Exclude autofs mount points from the file scan.
• ENHANCEMENT- Operating-system name in the manifest.

6.0.2 (2018-12-12)

• FIX-Solaris 11 uses two commands to retrieve information about software installed on a machine, one of which gathers data about legacy packages. The Unix Agent has been updated to mimic the operating system behavior, and now runs the legacy command in addition to the standard pkg info command, and collates the result to provide a more comprehensive inventory. 
• FIX-The agent now includes additional error-handling to process filenames retrieved by the Solaris package manager. When the agent encounters filenames that include characters outside of the POSIX standard, it now completes processing and creates a valid snowpack file containing inventory data. 
• FIX-SPARC64 processors are now being recognized correctly by the agent.
• FIX-Unix file commands executed by the agent that return more data than standard error is set to manage previously caused the agent to wait indefinitely. Additional error-handling has been added to the agent to prevent it from waiting in such scenarios.
• FIX-The version number for the Solaris 10 operating system is now inventoried correctly. 

6.0.0 (2018-09-19)

• NEW – Support for additional types of inventory information

Inventory Server 6.0.0 has been prepared to support the extraction of additional types of inventory data to be included in a scan. In this release, support has been added for Snow Oracle Middleware Scanner – a component that will be released later this year. Details of the data extracted will be shared in the release notes for Snow Oracle Middleware Scanner.

• Enhancement – To ease troubleshooting, the agent now logs the full pathnames of the locations it scans.
• Fix – Logging of syslog can now be enabled and disabled using the Syslog setting in the logging section of the agent configuration file.
• Fix – Support for Isof command has been added to resolve paths on PA RISC /HP UX machines when the pfiles are missing from their expected location.
• Fix – When a connection to the Inventory Server fails, the agent now logs an error instead of a warning in the log file.

Snow Inventory Agent For Windows 6.x

Update Details

Snow Inventory Agent For Windows 6.x

Product Update Method: SUS and Package builder

Product name: Snow Inventory Agent for Windows

Current version: 6.13.0 (2023-02-22)

Distribution method: SUS and Installation package

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

6.12.0 (2023-02-07)

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

6.11.0 (2022-12-14)

Complete release notes is found here

• Enhancement – When the computer manufacturer is identified as Lenovo, the agent now favors the value from Win32_ComputerSystemProduct.Name over Win32_ComputerSystem.Model
• Enhancement – When the computer manufacturer is detected as Lenovo, the agent retrieves the model number from an alternative location that provides the relevant information. (04602408)
• Fix – The agent now uses the same way of getting model and manufacturer information, regardless of whether there is a Hypervisor present or not.

6.10.0 (2022-09-07)

Complete release notes is found here

• Enhancement – Depending on the system hardware specifications, file scanning may now run in a shorter time thanks to parallel execution.
• Enhancement – Browser extensions deprecations and installation improvements: The installation and uninstallation procedures for the browser extensions have been changed with the following logic, for the system settings saas.chrome.enabled, saas.edge.enabled and saas.firefox.enabled.
• Fix – Memory slot count corrected for multi-CPU systems (04566755).

6.9.0 (2022-05-24)

Complete release notes is found here

• Enhancement – Removed functionality: The Deny feature—which could be exploited to prevent specific applications from running—has been removed from the agent to increase its security.
• FIX – Install and uninstall commands have been removed from the agent, as these functions are now handled by the MSI package.
• FIX – When matching filenames, the agent scanning process filename comparison is no longer case-sensitive.
• FIX – Hypervisor detection: To prevent proxies from forwarding HTTP requests to link-local IP addresses (169.254.x.x), use of proxies is explicitly disabled in the call used to detect Azure hypervisors. (04538696)
• FIX – File scanning: Exclusion paths now allow the use of the exp: prefix to do full-path matching instead of by directory/file part. (04561284)

6.8.2 (2022-01-27)

Complete release notes is found here

• FIX – When capturing process usage metering, the agent can handle null image path names without terminating unexpectedly (04536285).
• FIX – The agent installation date (which is included in the inventory scan results) is now gathered correctly when the agent has been installed using a recently-built MSI package.

6.8.1 (2021-11-17)

Complete release notes is found here

• Enhancement – The agent’s file system scanner has been refactored to enable inclusion and exclusion rules for both path and file-name patterns. In most cases, there is no need to change the agent configuration, but for more detailed information on the new behavior, you can refer to the Agent configuration topic on the Docs Portal.
• Enhancement – The agent attempts to send pending scan result files every time it successfully contacts one of the configured endpoints (IDEAS-I-1623).
• Enhancement – Each PowerShell script run during an inventory scan is executed in a separate context. This prevents a failure in one script execution from affecting any others.
• Enhancement – The agent now collects system identifiers for virtual machines running on Microsoft Azure, Amazon Elastic Compute Cloud, and Google Cloud Compute Engine.
• Enhancement – The agent reports the resulting status of scanning the computer for swidtag files, together with the resulting content; this will enable future releases of Snow Inventory Server and Snow License Manager to better handle recognition of added, removed, or changed software.
• FIX – The agent can record application usage when the service is run by a user who is a part of the local Administrators group.
• FIX – The agent does not report the IP address in the scan results manifest when the configuration file’s “privacy.hide_ip” setting has the value “true”.
• FIX – The agent cleans the update_staging folder when its service restarts after an upgrade or downgrade of the agent itself.
• FIX – The agent reports the Windows Operating System version information according to Microsoft’s new guidelines (04498972).
• FIX – The agent reports when the scanning for swidtag files has been performed but returned no results (04493134).
• FIX – The agent does not append unexpected Unicode characters when reporting the name of the device that originates the session for remote application usage (04468822).
• FIX – The agent implements a more robust method to collect metadata for running executables, improving the logging in case of failure (04463421).

6.7.2 (2021-11-03)

Complete release notes is found here

• Enhancement – To prevent a malicious user from removing files without permission, the agent does not delete linked file system entries (CVE-2021-41562).

6.7.1 (2021-03-17)

Complete release notes is found here

• NEW – When running on a server that provides remote access to applications, the agent reports the correct device used to connect to a session when the multiple sessions are recycled (04462965).
• NEW – When the agent removes the Cloud Application Metering extension for Google Chrome or Microsoft Edge, the browser’s keys in the Windows registry are correctly cleaned (04466411).

6.7.0 (2020-11-11)

Complete release notes  is found here

• ENHANCEMENT- Encryption of metering data
• ENHANCEMENT – Frequency of handshakes has been limited
• EMHANCEMENT – Default scope of file-system scan has been limited
• FIX – The Agent now correctly reports the user who had accessed a cloud application from a Citrix session (04433234).

6.6.0 (2020-09-30)

Complete release notes  is found here

• NEW- Aggregate application usage data only
• ENHANCEMENT- Reporting Adobe SLConfig.xml file content
• ENHANCEMENT- Support for Snow-provided PowerShell scripts when using custom encryption keys
• ENHANCEMENT- New system setting: powershell.enabled
• ENHANCEMENT- Encryption of Cloud Application Metering data
• FIX- The Agent now does not include unexpected Unicode characters in the log file (04420245).
• FIX- The Agent now cleans the log files generated by Windows after scanning for virtualized applications (04364176).
• FIX- A Warning message in the log file related to the Ps-Intermediate file is now recorded as Verbose (PRB0043198).
• FIX- The amount of total memory reported by the Agent for Windows is now consistent with other platforms and it reflects the total amount of physical memory instead of the amount of memory available to the operating system (PRB0043174).
• FIX- The agent now does not collect data about environment variables and file shares when the configuration setting software.scan.enable is set to “false”.

6.5.0 (2020-02-12)

Complete release notes  is found here

• NEW- A new way of deploying extensions in Firefox
• NEW- Cloud application metering and discovery for Microsoft Edge based on Chromium.
• ENHANCEMENT- In order to provide more timely support for new Microsoft SQL Server releases, the scanning of SQL Server is now performed using a dedicated PowerShell script.

6.3.0 (2019-09-25)

Complete release notes  is found here

• FIX- The external library cpuidsdk(64).dll is no longer extracted in the agent folder when the SystemSetting “hardware.scan.enable_cpuid” is set to “false” (PRB0042476).
• FIX- In some scenarios, temporary files were left on the client after a scan involving virtualized applications. This is no longer the case (PRB0042482).
• FIX- The agent now removes empty snowpack files to prevent issues with some external proxy configuration (PRB0042490).
• NEW- It is now possible to configure the Agent to never retrieve updates from its configured endpoint(s).  

6.2.1 (2019-06-27)

Complete release notes  is found here

• FIX – When configured to use a custom encryption key for the PowerShell scripts, the Windows agent will no longer try to execute unencrypted scripts.
• FIX – The executable file cloudmeteringhost.exe, used in Cloud application metering, is now signed as part of the building process. This will prevent alerts from security software.
• FIX – When retrieving printer information, the printer share is now included in the result file.

6.2.0 (2019-06-04)

• NEW- Public key pinning.
• ENHANCEMENT- Support for powershell scripts.
• ENHANCEMENT- Automatic generation of URLs for IDX endpoints
• ENHANCEMENT- Support for new chassis types
• ENHANCEMENT- Operating-system name in the manifest
• ENHANCEMENT- Updated cpuidsdk.dll library
• FIX- While scanning the virtual registry of an App-V application, non-standard data was preventing the agent from extracting some information, such as uninstall flags. Additional logic has been added to the agent to ensure that all requested data is extracted from the virtual registry (PRB0042081 and PRB0042113). 
• FIX- Additional logic has been implemented to prevent computers from incorrectly reporting as Amazon Elastic Cloud (PRB0042033).
• FIX- When the agent encounters multiple copies of the same file – same name and metadata – in different locations, it now reports all instances ensuring correct software recognition (PRB0042212).
• FIX- It is now possible to use environment variables in the agent configuration file to exclude locations of the local file system locations from an agent scan (PRB0041588).
• FIX- Logical errors preventing some PowerShell scripts from running successfully are resolved so that the agent can run custom and Snow scripts successfully (PRB0042252).

6.1.0 (2019-03-14)

• NEW-Browser extension for Microsoft Edge.
• ENHANCEMENT
  • Security hardening through compilation options.
  • Reduced memory usage for web metering rules.
  • Enhanced script-tampering protection.
  • Diagnostics enabler for cloud application metering.
  • Hardening of dll search path.
• CORRECTIONS
  • When no value is set for encryption path in snowagent config the default value now points to the correct folder.
  • Issues related to invalid metering data collected from computers that are locked at midnight or locked when the agent runs the scheduled scan have been resolved, ensuring that all data collected by the agent is processed. 
  • Logging of registry entry errors arising due to the 32-bit version of the agent looking in the 64-bit registry for install/uninstall data have been corrected. The agent now searches the correct registry based on its architecture.
  • Product keys for Windows 8 and higher are now correctly extracted from the target machine. ▪ The number of monitors connected to a machine and their resolution is now correctly reported in inventory scans.

6.0.2 (2018-10-23)

• A new agent configuration setting has been added, http.timeout. This setting defines the timeout value, in seconds, for requests to the server endpoint and has a default value of 15 seconds.
• A newer version of the third-party CPUID module has been included, which has improved CPU detection for:
  • Intel 9th generation Core family (Coffee Lake 9900K, 9700K, 9600K, 9600, 9500 and 9400).
  • Intel Coffee Lake-U processors.
  • Intel Z390.
  • AMD ThreadRipper 2000.

6.0.0 (2018-10-02)

• New- Support for additional types of inventory information.
• ENHANCEMENT- To reduce memory usage, the agent service is no longer restarted every six hours.
• ENHANCEMENT- To ensure that the Windows agent can determine when to trigger a scan, the agent stores the timefor next scan on the local machine. If the agent is started and the stored time has passed is used to determine whether the scan time has passed. If so, a scan is carried out immediately. (PRB0041545).
• ENHANCEMENT- A newer version of the third-party CPUID component has been included, which has improved CPU detection for:
  • AMD desktop Raven Ridge APU (AM4)
  • Intel Coffee Lake processors and Z370 platform
  • Intel Skylake-X HCC processors
  • Intel Xeon Skylake-SP and Xeon/W Skylake processors
  • Intel Xeon Phi Knight Landing
• ENHANCEMENT- The agent can now be updated to a newer version directly from Inventory Server – even if it is not installed in the default location.
• ENHANCEMENT- The following file attributes are now included in the scan result: product_name, product_version, original_filename and file_description.
• FIX- The setting to enable scanning on all local disks (<LocalDisk>) has been deprecated. We have added a new setting, Software-Include, which will function together with the existing Software-Exclude configuration settings. If Software-Include paths are present in the agent configuration file, the agent will scan the specified paths. If Software-Include paths are not set, the agent will scan all local disks. If Software-Exclude paths are included, these spaces will not be included in the scan. (PRB0041267).
• FIX- Physical memory slot information is now gathered correctly (PRB0041345).
• FIX- The Snow Inventory Oracle Scanner (SIOS) now runs correctly even if the inventory agent is running from a different working directory. The SIOS executable, however, needs to be placed in the same folder as the agent (PRB0041359).
• FIX- Lingering application metering data for applications that have been removed no longer causes software rows to be created for the removed application (PRB0041428, PRB0041710).
• FIX- Memory leak issues when running App-V applications have been resolved (PRB0041894).
• FIX- A problem with identifying the display adapter has been resolved (PRB0041604).
• FIX- The agent can now update itself correctly when the service path and exe path has different cases (PRB0041656).

Snow Inventory Agent For macOS 6.x

Update Details

Snow Inventory Agent For macOS 6.x

Product Update Most Recent Date: September 7, 2022

Product Update Method: Snow Update Service or Setup package

Current version: 6.9.0

Distribution method: Snow Update Service and Package

6.9.0 (2022-09-07)

Complete release notes is found here

• Enhancement – Depending on the system hardware specifications, file scanning may now run in a shorter time, thanks to parallel execution.
• Enhancement – The browser extensions for Microsoft IE11 and Edge legacy are now removed due to being out of support.
• Enhancement – The installation and uninstallation procedures for the browser extensions have been changed with the following logic, for the system settings saas.chrome.enabled, saas.edge.enabled and saas.firefox.enabled.
• Fix – The agent is now able to scan processor information on Apple Silicon (04542519)
• Fix – The agent is now able to scan processor information on Apple Silicon (04542519)

6.8.3 (2022-05-24)

Complete release notes  is found here

FIX – When matching certain filenames, the agent scanning process filename comparison is no longer case-sensitive.

FIX – Java Archives (.jar files) without a name in their META-INF/MANIFEST.MF are once again included in the scan result. (04560088)

FIX – Exclusion paths now allow the use of the exp: prefix to do full-path matching instead of by directory/file part. (04561284)

6.8.2 (2021-09-27)

Complete release notes  is found here

• Enhancement – The agent reports the resulting status of scanning the computer for swidtag files, together with the resulting content; this will enable future releases of Snow Inventory Server and Snow License Manager to better handle recognition of added, removed, or changed software.
• Fix – The agent does not report the IP address in the scan results manifest when the configuration file’s “privacy.hide_ip” setting has the value “false”.
• Fix – The agent collects information on the Java runtime environment installation from its manifest instead of the executable output (04512839).
• Fix – To avoid duplication of users when the agent reports on application usage, the username format always begins with the domain or computer name. Note: Existing users are not removed from the database and must be managed in Snow License Manager (04504074).
• Fix – The agent is now able to communicate with its configured endpoints using HTTPS (04520258).

6.8.0 (2021-09-15) – HAS BEN RETIRED AND REPLACED WITH 6.8.2

• NEW – Support for Apple M1 chip. To facilitate having a complete visibility over the user computing estate, Snow Inventory Agent for macOS now natively supports both Apple M1 chips and Intel chips. All of the Agent’s binary files are built as universal binary files, so the support for the Apple Silicon architecture is immediately available.

6.7.3 (2021-04-07)

Complete release notes  is found here

• FIX – The agent can now capture cloud application usage data from Safari on the most recent versions of macOS; this requires to also deploy an update to the Cloud Application Metering extension for Safari, available in the kb article with the same title (04471253).
• FIX – The logic used to determine an application usage time has been improved to account for adjustments of the computer time (04464357).
• FIX – The agent correctly includes the logs in the .snowpack scan-result file (04467427).
• FIX – The logs related to installing or removing the Cloud Application Metering extension for Firefox are now reported at the verbose level (04467673).
• FIX – The system setting “saas.safari.enabled“ in the configuration file is deprecated.

6.7.1 (2020-12-09)

Complete release notes  is found here

• FIX – Inventory Agent reports the correct user who had accessed a cloud application on updated macOS  installations, version 10.15.6 and later (04452083).
• FIX – Inventory Agent can make the browser run the cloudmeteringhost process on updated versions of Google Chrome and Microsoft Edge.
• FIX – Inventory Agent can make the browser run the cloudmeteringhost process when the browser extension is deployed using third-party tools. This is applicable for Google Chrome, Microsoft Edge, and Mozilla Firefox.
• FIX – Inventory Agent implements an alternative way of deploying the browser extension for Mozilla Firefox to account for changes in macOS Big Sur (version 11).

6.7.0 (2020-11-11)

Complete release notes  is found here

• NEW – Cloud Application Metering for Mozilla Firefox

6.6.0 (2020-09-30)

Complete release notes  is found here

• NEW- Cloud Application Metering for Chromium-based Microsoft Edge
• NEW- Cloud Application Metering for Safari
• ENHANCEMENT- Encryption of Cloud Application metering data

6.5.2 (2020-06-17)

Complete release notes  is found here

• FIX- The Snow Inventory Agent for macOS can now correctly install the cloud metering extension for Google Chrome (PRB0043129).

6.5.1 (2020-04-22)

Complete release notes  is found here

• FIX- The Snow Inventory Agent for macOS can now report non-universal binary files, allowing recognition of some applications (PRB0043150). 

6.4.1 (2020-02-07)

Complete release notes  is found here

• FIX-Support has been implemented for the installation package’s notarization when using the latest version of Apple notarization service.

6.4.0 (2019-11-27)

Complete release notes  is found here

• NEW-Support for macOS 10.15 (Catalina) – Notarization (a security measure) of the inventory agent and installation packages has been implemented in order to meet the security requirements that Apple are enforcing in macOS Catalina.
• FIX-Cloud metering data is now stored with the correct domain name information. Previously, domain data stored in the wrong format would cause the cloud metering data to not show up at all in Snow License Manager. (PRB0042809).

6.3.0 (2019-09-25)

Complete release notes  is found here

• NEW- It is now possible to configure the Agent to never retrieve updates from its configured endpoint(s).  
• FIX- The agent now reports the client’s system enclosure type correctly on non-portable macOS systems (PRB0042505).
• FIX- The agent now removes empty snowpack files to prevent issues with some external proxy configuration (PRB0042532)

6.2.0(2019-06-26)

Complete release notes  is found here

• NEW- Browser extension for Safari: Cloud-application metering for Safari is now supported. When cloud-application metering is enabled in Snow Inventory Admin Console, the MacOS agent monitors SaaS applications accessed through Safari via a browser extension installed on the target machine. The agent gathers metering data for SaaS applications running in Safari, as well as the name of the browser. This data is packaged together with the normal inventory scan of the target machine and sent to Snow Inventory Server for storage and processing.
• FIX – The agent will no longer report a new login event for a user when xMetering is enabled and a new process is executed within the user context (PRB0041592).
• FIX – The agent will no longer generate a file with extension .met_invalid when processing invalid metering data. (PRB0042371).
• FIX – Significantly reduced the memory used by the xMetering process when recording a large amount of information in the log files (PRB0042292).

6.1.0(2019-05-16)

•  NEW- Public key pinning
• ENHANCEMENT- Operating-system name in the manifest
• FIX- When the agent tries to retrieve information about AFPS volumes on machines running macOS Sierra (10.2) or earlier, it hangs indefinitely as the disk utility is only supported on higher versions of the operating system. The agent now runs AFPS-related commands on machines running macOS High Sierra 10.3 or later.
• FIX- The Snow macOS Agent can once again be configured using a relative path for the custom encryption key.
• FIX- In some cases, it is not possible for the agent to extract the install date for an application from the local machine. Previously, the agent entered the scan date into this field. It now leaves the install date field empty so that incorrect data is not presented to the user in Snow License Manager (PRB0041783).

6.0.1(2018-10-15)

•  FIX- Corrected a bug that caused the agent to not be able to create inventory files, if the script-output folder is missing.
• ENHANCEMENT- A new agent configuration setting has been added, http.timeout. This setting defines the timeout value, in seconds, for requests to the server endpoint. The default value is 15 seconds.

6.0.0(2018-09-27)

• Enhancement- Official support for macOS Mojave
• Enhancement- To align with Apple’s announcement that support for applications built on 32-bit architecture will cease, the macOS agent are now built with a 64-bit architecture.
• Enhancement- Scanning of environment variables can now be enabled/disabled, using the system setting software.scan.environmentvariables in agent configuration. This parameter is enabled by default.
• Enhancement- Functionality to detect and gather information about NVMe-disks on newer MacBooks has been added to the agent. Full utilization of this functionality is dependent on an upcoming release of Inventory Server.
• Enhancement- The agent can now gather detailed information from the APFS file system introduced in macOS High Sierra.
• Enhancement- The curl library has been updated to maintain compatibility and ensure that the latest vulnerability patches included in these libraries are applied, such as the most recent release of the communication protocol TLS 1.2.
• Enhancement- The request header sent to the server now includes site name. In the future, this data will enable the Inventory Server to block unwanted agents more efficiently.
• Enhancement- The capability to gather information from local disks has been upgraded to support new Apple file systems and hardware. Full utilization of this functionality is dependent on an upcoming release of Inventory Server (PRB0041131).
• FIX- The agent now reports the correct number of physical cores when Hyper-Threading is enabled on the machine being scanned. (PRB0040911).
• FIX- If BIOS date is unavailable, this field will remain empty – overriding the previous solution, which assigned it with the scan date (PRB0041129).
• FIX- The agent no longer causes a segmentation error when the running update-package command is run from the command line (PRB0041672).
• LIMITATION- This version is compatible with Inventory Server 6.0.0 and later.
• LIMITATION- Version 10.7 and earlier versions of OSX are not supported.

Snow Integration Manager 5.x

Update Details

Snow Integration Manager 5.x

Product Update Most Recent Date: February 01, 2023

Product Update Method: Setup Package

Product: Snow Integration Manager

Current version: 5.48

Distribution method: Setup package

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

5.47 (2022-11-30)

Complete release notes is found here

• Enhancement – AWS connector: Added additional login regions.
• Enhancement – BMC Helix ITSM Connector: Expand BMC Helix ITSM connector timeout settings.
• Enhancement – BMC Remedyforce Connector: Enhance the BMC Remedyforce connector logging process.
• Enhancement – Oracle VM connector: Added proxy support.
• Enhancement – SaaS Connector: Implemented Snow License Manager UI common component.
• Fix – BMC Discovery connector: Fixed an issue where the filter preview did not include all of the computers matching the filter condition.(04611055)
• Fix – BMC Discovery connector: Fixed an issue where the connector would fail to open the connector configuration form when creating a new connector instance.
• Fix – Microsoft SCCM connector: Fixed an issue where, in special cases, multiple operating system tags were added to the generated inventory file.

5.46 (2022-11-09)

Complete release notes is found here

• Enhancement – BMC Helix ITSM connector: Expanded timeout parameter – This connector’s Timeout parameter has been expanded, resulting in improved stability of the data aggregation flow.
• Enhancement – BMC Helix Remedyforce connector: Expanded timeout settings – You can now refine your BMC Helix Remedyforce connector settings by providing additional timeout details for the SLM connection and choosing to ignore the last aggregation date when reading data from SLM Server.
• Enhancement – BMC Discovery connector: Number of logical processors visibility – In the Snow Inventory file, the Processor attribute NumberOfLogicalProcessors is now included. This allows you to see in Snow License Manager the number of logical processors on a device, so as to get a more complete overview from a license compliance and resource management perspective.
• Enhancement – VMware Workspace ONE connector: Avoiding duplications – Added an option to use the device serial number as host name to avoid duplication when a device is re-enrolled. (04600924)
• FIX – BMC Discovery connector: The connector no longer experiences early time out under some conditions when testing the connection to Helix environments. (04567023)
• FIX – Microsoft Hyper-V connector: Fixed date time conversion errors when BIOS release date or OS Install date not retrieved from server. (04599582)
• FIX – VMware Workspace ONE connector: Usernames are now correctly exported to Snow Inventory Server. (04594940)

5.45 (2022-10-19)

Complete release notes is found here

• Enhancement – BMC Helix Remedyforce connector: Logging for exporter – Considering the possible existing problems at the data integrity level, the BMC Helix Remedyforce Connector will log invalid records within the log file.
• Enhancement – Freshworks Freshservice connector: Compatibility with new API version – This connector is now compatible with API version 2.
• Enhancement – Workplace connector: Increased reliability of data deserialization – Added data type checks to avoid deserialization errors of data retrieved from Workplace APIs.
• Enhancement – Zoho CRM Connector: Compatibility with new API version – This connector is now compatible with API version 2.1.
• FIX – In the Proxy Profiles configuration, the https scheme is not allowed. If a user attempts to save a proxy profile configuration with https, a validation error dialog is now displayed. (04593160)
• FIX – Microsoft 365 connector: Added the possibility to save incomplete connector configuration. (04593160)
• FIX – VMware Workspace ONE connector: Added a null check to prevent aggregation from failing when data is missing. (04591263)
• FIX – VMware vSphere connector: Fixed an issue where the aggregation would fail due to attributes with null values. (04605335)

5.44 (2022-09-28)

Complete release notes is found here

• Enhancement – Discovery Connectors: The Discovery Connectors now gather device/resource IDs from the APIs, if available. (04463302, 04461218)
• Enhancement – Adobe CC connector: The connector now uses the standardized common SLM UI component. This introduces a new button—Advanced settings—where it is possible to change the connection settings Time out, Retries, and Retries delay. This setting is used when the connector is aggregating.
• Enhancement – HubSpot connector: HubSpot is moving away from API keys with universal access to private app access tokens that offer more granular read/write access to different endpoints. This connector only supports access tokens from this point.
• Fix – Fixed an issue where SIM would aggregate a connector using a weekly schedule directly after the schedule is saved instead of the assigned time. (04573006)
• Fix – Microsoft Intune Connector: After aggregation, the last updated computer date from Intune is correctly set as the last aggregation date (instead of the date and exact time).
• Fix – Microsoft SCCM Connector: After aggregation, the last updated computer date from SCCM is correctly set as the last aggregation date (instead of the date and exact time).

5.43 (2022-09-07)

Complete release notes is found here

• Enhancement – SLM Data Exporter connector: The connector is moved to the ITSM section in SIM for better categorization and user visibility.
• Enhancement – BMC Helix Remedyforce connector: The last aggregation date is set based on the latest computer/mobile devices scan date.
• Enhancement – BMC Helix Remedyforce connector: Connector was adjusted in order to collect Mobile Devices data from: /api/customers/{{customerId}}/mobiledevices/
• Enhancement – BMC Helix ITSM connector: The BMC_Product and BMC_OperatingSystem classes are expanded with Category, Type, and Item attributes
• Enhancement – BMC Helix ITSM connector: The LastScanDate attribute from BMC_Person class is populated with the user’s last login information
• Enhancement – BMC Helix ITSM connector: A new filter option was added to the BMC Helix ITSM connector filter tab to include or ignore Operating Systems in the data aggregation process
• Enhancement – BMC Helix ITSM connector: Connector was adjusted in order to collect Mobile Devices data from: api/customers/{{customerId}}/mobiledevices/
• Enhancement – BMC Helix ITSM connector: Renaming of the connector Renamed the BMC Helix Remedy connector into BMC Helix ITSM name to reflect the BMC Helix new official brand name.
• Enhancement – ServiceNow connector: Connector was adjusted in order to collect Mobile Devices data from: /api/customers/{{customerId}}/mobiledevices/
• Enhancement – ServiceNow connector: The ‘prefetch Snow Licence Manager’ option is removed from the ITSM ServiceNow connector’s user interfaces.
• Enhancement – ServiceNow connector: The option of creating a new ‘ITSM ServiceNow CMDB/Catalog 3.3x’ version connector is excluded from the ITSM Connectors list.
• Enhancement – ServiceNow connector: The already created ‘ITSM ServiceNow CMDB/Catalog 3.3x’ version connectors work as before.
• Enhancement – Workplace SaaS connector: Added data type checks to avoid deserialization errors of data retrieved from Workplace API.
• Enhancement – BMC Discovery connector: The connector now collects software manufacturer and version information from additional API fields leading to improved data completeness and better software recognition in SLM
• Enhancement – VMware vSphere connector: The vSphere connector now collects all licenses from the vCenter. The license key for the vCenter instance is now included in the inventory information for the instance and all licenses are included in the extended vCenter information (vsphere.json) sent in the snowpack. (IDEAS-I-1645)
• Enhancement – Microsoft Intune connector: Added the option to exclude installed applications from the data we collect. This option is disabled by default. (IDEAS-I-1752)
• Enhancement – Microsoft Hyper-V connector: Due to reported problems connecting to servers in a NAT’ed network inside a data center, and since Microsoft documentation confirming the default DCOM protocol having issues with large-scale environments, Windows Remote Management is offered as an alternative connection protocol for Standalone Hyper-V servers. See User Guide for different configuration requirements. (IDEAS-I-1813) (IDEAS-I-1836)
• Enhancement – Microsoft Azure Discovery connector: Added an option to filter out virtual machines based on hostnames and/or IP addresses
• Fix – The connector is now logging off from its RESTAPI session to avoid ‘many’ disconnected sessions and then the need to reboot the HMC to clear them. (04581793)
• Fix – The Microsoft SCCM connector will now log the correct number of processed devices from SCCM database. (04579378)
• Fix – The Client Manufacturer and Model properties, in Inventory files processed by the Snow XML connector, can now contain a comma. (04567942)
• Fix – Nutanix Connector no longer fails when a VM has no host reference. The VM will either be ignored or assigned to the primary host for visibility. (04561035)
• Fix – Added mapping for node bios serial number. (04560780)
• Fix – The vSphere connector now retrieves all virtual machines in one api call, preventing duplication or loss of data due to migrations during data aggregation by the connector. (04551266)
• Fix – The connector now collects the correct number of users from Asana API endpoints. (04567555)
• Fix – The connector now collects the users from all Workspaces. (04565536)
• Fix – Added retry logic for handling the API call limits and errors.
• Fix – The system handles ServiceNow CMDB data aggregation even if the last login value received from the SLM user’s objects contains null values.
• Fix – BMC Remedyforce connector performs the data aggregation without compatibility issues related to the assembly process of common modules.
• Fix – The BMC Helix Remedyforce can aggregate data without clearing the ‘Last Aggregation Date’ due to a fix that adjusted the DateTime attribute to an acceptable data type format.

5.42 (2022-06-15)

Complete release notes is found here

• NEW – The Mark as deleted feature is enabled by using the ITSM connector filters.
• Enhancement – Connector name is added as a new column ConnectorName to every CSV file for ServiceNow Catalog and CMDB. ConnectorName is taken from Snow Integration Manager Properties. Users can use it for their own mappings.
• Enhancement – Improved aggregation runtime and memory usage by adding filtering to the data collecting logic and by sending the data to SLM in batches.
• Enhancement – The Monday.com SaaS connector now supports the v2 API. (04550309)
• Enhancement – Added IsServer field to OperatingSystem that will help in better device categorization in Snow Inventory Server and Snow License Manager.
• Enhancement – In addition to the ram BMC Discovery API tag, the connector now also gathers memory information from the logical_ram API tag as a fallback option.
• Enhancement – In cases where computers from BigFix don’t have a hostname property, server name field is used as a hostname in Inventory files. The server name field includes either manufacturer/serial number for physical machines, or manufacturer/hostname for virtual machines. We have added an option in connector settings to remove manufacturer from server name when used as hostname in BigFix. (04563940)
• Enhancement – You can now exclude computers, all mobile devices, or devices flagged as phones or tablets.
• Fix – The browse button for “discovery file folder” now populates the correct text box in Snow Inventory File Forwarder connector settings. (04564795)

5.41 (2022-05-11)

Complete release notes is found here

• Enhancement – Updated Help tab link to release notes.
• Enhancement – New link to documentation in Help tab.
• Enhancement – BMC Helix Remedyforce connector: Improved maintenance.
• Enhancement – Aha! connector: Visibility of non-paid subscriptions.
• Enhancement – Microsoft Intune connector: BIOS Serial Number now retrieved.
• Enhancement – HCL BigFix connector: New device filtering option.
• FIX – Active connector list order is now saved between closing and reopening SIM. (04541921)
• FIX – Regarding the logging of a next-scheduled aggregation, SIM now correctly prints the log entry when a schedule is disabled.
• FIX – Last scan date time stamps sent to BMC Helix Remedy will always be ISO standard DateTimeFormat. (04556160)
• FIX – The Snow for ServiceNow CMDB Integration connector now uses the correct TotalDiskSpace value from Snow License Manager. (04542006).
• FIX – For the Microsoft 365 connector, the Connectors Using This Profile list (Proxy Profiles tab) is now always up to date. (04539983)

5.40 (2022-04-12)

Complete release notes is found here

• Enhancement – Support for ProtectedData registry encryption

5.39.1 (2022-03-23)

Complete release notes is found here

• Enhancement – VMware vSphere connector: The vSphere connector now supports user defined datacenter names for standalone ESXi hosts.
• FIX – Fixed issue where aggregation would not start due to an error caused by Aggregation history file being empty.
• FIX – The certificate validation settings are now successfully added and saved under the Certificate validation window when a new instance of a connector is added.
• FIX – The connector now pulls the ID, Model, and IsHypervisorPlugin attributes again for the VMware vCenter Server appliance, as expected.

5.39 (2022-03-09)

Complete release notes is found here

• NEW – Forwarding of discovery snowpack data to remote Snow Inventory server.
• NEW – VMware vSphere connector: Oracle verified mode output.
• Enhancement – Proxy support added for SaaS Generic connector: The connector now supports use of proxy profiles, configurable from the Proxy profiles tab in SIM.
• Enhancement – BMC Helix Remedyforce connector code enhancements: This connector has been completely refactored to improve memory management and code maintenance.
• Enhancement – SalesForce Sales Cloud connector error-logging improvements: Improved error logging in the SalesForce Sales Cloud connector when testing the connection fails.
• FIX – The last activity date for HubSpot users is now correctly retrieved and reported to Snow License Manager. (04534618)
• FIX – Fixed an issue with domain filtering where unselected domains were incorrectly included in the aggregation in specific cases. (04531836)
• FIX – The connector will now retrieve multiple IP addresses per network adapter. (04535297)
• FIX – It is now mandatory to define a connection name for generating snowpack files; if the Connection name field is left empty, it will not save. (04538489)
• FIX – A fix has been made for an issue where the connector previously ignored the site name defined in the connector configuration.
• FIX – Fixed an issue where some data in the snowpack was missing for the vCenter server when it is hosted by an ESXi host which is not registered under the same vCenter server.

5.38 (2022-02-09)

Complete release notes is found here

• NEW – Enable/disable certificate validation: In the SIM user interface, you can now enable/disable certificate validation per connection instance.
• NEW – Connector configuration window: In-app link to online help: A new help button—indicated by ? in the window title bar—has been added to every connector configuration window, launching the respective online connector user guide on the Snow Docs site.
• Enhancement – Microsoft Intune connector: Delegated authentication (authentication with a signed-in user) has been replaced with application authentication. This means that signing in with the Azure user in SIM is not required anymore.
• Enhancement – MobileIron connector: Aggregation of users’ Active Directory domain has been added to the connector. The domain is extracted from the user’s DN (Distinguished Name) among the ldap properties from MobileIron (IDEAS-I-814).
• Enhancement – VMware vSphere connector: The VMware vSphere connector now has improved performance based on an API call optimization initiative.
• Enhancement – Google Cloud Discovery connector: The connector now supports use of proxy profiles, configurable from the Proxy profiles tab in SIM.
• FIX – Optimized aggregation runtime for the Microsoft Intune connector by utilizing Microsoft Graph batch API to group HTTP requests (04524458).
• FIX – The inventory data produced for the vCenter appliance now includes CPU, memory, and disk information, if available (04532470).

5.37 (2021-12-08)

Complete release notes is found here

• Enhancement – Connection to multiple Adobe Creative Cloud portals. You can now configure the Adobe Creative Cloud connector to connect to multiple Adobe CC portals (IDEAS-I-896).
• Enhancement – SIM installer connector names updated for consistency. Connector names in the SIM installer now match the correct product names in the SIM user interface.
• Enhancement – Additional validation for proxy profiles. When you create a proxy profile, Snow Integration Manager now validates all required fields before you can save the profile.
• FIX – The Microsoft 365 connector now supports connecting to Microsoft Cloud for US Government, the mission-critical cloud for US federal, state, local, and tribal governments and their partners (04488455).
• FIX – The HCL BigFix Inventory connector can now flag the appropriate software items as Processor Value Unit (PVU) sub-capacity or full-capacity based on data retrieved from both the BigFix Inventory and IBM License Metric Tool (ILMT) REST API endpoints (04497414).

5.36 (2021-11-17)

Complete release notes is found here

• Enhancement – Citrix Hypervisor connector: The former Citrix XenServer connector is now called Citrix Hypervisor due to a name change by the vendor.
• Enhancement – VMware vSphere connector: The connector now supports use of proxy profiles, configurable from the Proxy profiles tab in Snow Integration Manager.
• Enhancement – BMC Discovery connector: Increased the processing speed for large sets of data.
• Enhancement – Microsoft Azure connector: The connector now supports use of proxy profiles, configurable from the Proxy profiles tab in Snow Integration Manager (IDEAS-I-1725) .
• Enhancement – Microsoft Intune connector: Added a feature to flag devices as mobile devices or tablets based on a user-defined set of rules (IDEAS-I-1630).
• Enhancement – CloudSphere iQSonar connector: 
  • The former iQuate iQSonar connector is now called CloudSphere iQSonar due to a name change by the vendor.
  • The connector configuration now requires a link to the API root address instead of the server address. An option to manually select the API version to use for collecting the data is also added to the connector.
• FIX – Microsoft Intune connector – Added an option to the connector to specify the desired value for a device user’s username. It is now possible to select one of the three values: Display name, User principal name, Logon name (04424684).
• FIX – VMware vSphere connector – Fixed an issue for cluster-free environments,  where the aggregation would previously fail and not continue (04523991).

5.35 (2021-10-27)

Complete release notes is found here

• NEW – New datacenter connector for Oracle VM: Expand and refine your datacenter visibility. Once you have set up the new Oracle VM datacenter connector (see Oracle VM Connector for details), you will be able to see in Snow License Manager the hierarchy between:
  • Server pools
  • Oracle VM servers
  • Virtual machines
• Enhancement – Wrike SaaS connector updated for improved security and scalability.
• Enhancement – BMC Helix Remedyforce ITSM connector: Improved source transparency.
• Enhancement – BMC Discovery connector: Performance gains for large dataset imports.
• Fix – HP Universal Discovery (UD) connector – Proper software recognition from the HP UD connector is now attained through the removal of the invalid “UninstallString” values during the creation of Inventory files (04510831).

5.34 (2021-10-06)

Complete release notes is found here

• Enhancement – Amazon AWS Discovery connector:
  • Increased robustness in region authentication—During the connector configuration process, customers now select the appropriate AWS data center region for logging in.
  • Improved security—Customers can now indicate a proxy server to connect to AWS.
• Enhancement – Greater flexibility for VMO connectors
  • When configuring any Snow Virtual Management Option connector, customers can now enter the global site name, in additional to the usual local site name.
• Enhancement – SIM Core UI
  • Added new window with progress bar when a manual aggregation is triggered from the SIM UI. The window also shows information about the aggregation progress. It is also possible to cancel the ongoing aggregation from this window.
• FIX – Amazon AWS Discovery connector: Issues regarding regional restriction and new regions are fixed with the introduction of region login enhancement, as detailed above (04484936), (04475334).

5.33.1 (2021-09-15)

Complete release notes is found here

• FIX – Microsoft Intune connector – Adjusted the authorization flow in the connector to: – require the user to grant consent when getting the token during configuration – allow authorization in an external browser (04495633).
• FIX – VMWare vSphere connector – Legacy DCC naming for data centers has been fixed (04492831).  Note: Using the legacy DCC naming option is not recommended.
• FIX – IBM ILMT connector – Added an option to collect software metric (IsPvu) for software instances on virtual machines (04492271).
• FIX – ServiceNow Discovery connector – Corrected an issue where the connector would not finish processing all devices if any device had an empty name (04488651).
• FIX – BMC Discovery connector – Corrected an issue that caused logical disks info to be retrieved incorrectly (04482802).
• FIX – Microsoft SCCM connector – Corrected an issue where metering data would not be retrieved (04497326).

5.33 (2021-08-25)

Complete release notes is foundhere

• Enhancement – BMC Remedy ITSM Connector “delta” function: Enjoy greater control and accuracy in subsequent CMDB data uploads.
• FIX – BMC Helix Remedy connector: The process of calculating the delta dataset also handles duplication if any (04414388)
• FIX – BMC Helix Remedy connector: Timeout values larger than 60 seconds were misinterpreted by the api logic. The connector now interprets numbers larger than 60 correctly (04485394)
• FIX – Aha! connector: Aha! connector now collects only users with a valid paid subscription (04489825)

5.32 (2021-06-22)

Complete release notes is found here

• Enhancement – Core: The SIM Help tab’s Documentation links now to point to Snow’s online documentation portal
• Enhancement – ServiceNow CMDB connector: The items formerly imported into vCenter Instance are now imported into vCenter Datacenter.
• Enhancement – SIM 5.32 data changes in vCenter ESX Server relationships ”Old vCenter Instance relationships” and ”New vCenter Datacenter relationships”.
• Fix- Core: Fixed an issue where a connector would not rejoin the global schedule after a user disabled a connector-specific schedule.
• Fix – Redat Enterprise Virtualization connector: The number of cores now represents the total number of cores per device instead of the incorrect value of the number of cores per processor
• Fix – Microsoft SCCM connector: uttons in the SCCM connector form are now aligned with proper spacing (04484971)

5.31 (2021-06-14)

Complete release notes is found here

• FIX – BMC Discovery connector:  The default timeout of 3 minutes has been increased to 10 minutes. (04481543)
• FIX – Citrix XenServer connector: Removed restrictions regarding IP address. The configuration now also accepts hostname. (04475166)
• FIX – VMWare vSphere connector: The connector now populates both FullVersion and Version attributes. (04479681)
• FIX – VMWare vSphere connector: Reintroduced the possibility to force datacenter naming to use cluster name, datacenter name or a user defined datacenter name. Affected customers may need to review their configuration. (04472130)
• FIX – Fixed an issue where non clustered ESXi hosts would get reported as belonging to a datacenter without a name. Having empty both cluster name and datacenter name causes Data Update Job to fail. The connector now populates all relevant attributes (04491509).
• FIX – ServiceNow Discovery connector: Changed the data collection logic to try again if an api call fails on first attempt. (04470976)
• FIX – Microsoft Azure discovery connector: Added support for US Government Cloud. (04458624)

5.29 (2021-05-05)

Complete release notes for Snow Integration Manager 5.29 is found here

• NEW – New datacenter connector for Nutanix Acropolis.
• Enhancement
  • Core
    • Enabled preservation of the log backups’ file extension.
    • Changed increment direction of log files
• Enhancement
  • HCL Bigfix connector 
    • Added checkboxes for more granular control of collected data from BigFix Inventory.
• Enhancement
  • Microsoft 365 connector: All of the PowerShell cmdlets previously used for fetching M365 data have been removed for the connector. The data is now fetched exclusively through Microsoft Graph API.
• FIX – Amazon AWS Discovery connector: Updated AWS SDK libraries to enable use of new regions. (04469347)
• FIX – Microsoft 365 connector: Better security protocol handling – the connector can now automatically use the strongest available security protocol. For more details, see the enhancements notes above. (04356601)
• FIX – VMWare vSphere connector: The tag ”ScanStatusReport” is added at the end of a successful data collection from each host. (04475459)
• FIX – Zendesk connector: Improved handling of empty results from Zendesk to avoid that SIM aggregation fails. (04471460)
• FIX – Microsoft SCCM connector: Added an option to choose how pre-recognized software is treated. (04469935)

5.28 (2021-03-17)

Complete release notes for Snow Integration Manager 5.28 is found here

• Enhancement of Core functionality
• Enhancement of Microsoft Office 365 connector 
• Enhancement of Microsoft SCCM connector
• Enhancement of BMC Remedyforce connector
• Enhancement of SalesCloud connector      
• FIX – Fixed an issue where the Microsoft 365 connector would fail when trying to use proxies in certain environments (04465991)
• FIX – Added a button to reset a stale data source cache (04445535)
• FIX – Fixed an issue where an expired access token would cause aggregation to fail after one hour (04455225)
• FIX – Fixed a timeout issue that could make the aggregation fail in large environments

5.27 (2021-02-17)

Complete release notes for Snow Integration Manager 5.27 is found here

• Enhancement – Added a button “Aggregation history” that shows the last 10 aggregations with statuses started, canceled, failed, or completed of the selected connector.
• FIX – Fixed an issue where BMC Discovery Connector would not output OracleDbOptions (4453730)
• FIX – Fixed issue where a CSV file for the IBM LMT connector would not be processed if it had the same name as a processed file. Processed files now have a timestamp in the file name (4422002)
• FIX – Added an option to set the maximum batch size used when uploading data to RemedyForce (04461386)

The following connectors or compatibilities have been discontinued in Snow Integration Manager 5.27:

• IBM LMT connector: IBM License Metric Tool versions 7.x and direct database import (DB2) are no longer supported.
• HP DDMI 7.x-9.x connector: HP DDMI (version 7x to 9x) is no longer supported and the connector has been removed. All customers still using this must switch to use the new connector for HP Universal Discovery Inventory (HP UD).

5.26 (2021-01-27)

Complete release notes for Snow Integration Manager 5.26 is found here

• Feature – New datacenter connector for IBM PowerVM Server technology
• Enhancement – Added a button for the user to create a file containing diagnostic information that can be used for debug purposes.
• Enhancement – Microsoft Azure Discovery connector: Added filtering of instances based on a wildcard filter and instance provisioning time.
• FIX – SaaS WebEx connector
  • Fixed an issue where the WebEx aggregation would fail if the user id was too long (04453731)
  • Fixed an issue in the WebEx SaaS connector that would stop the export when it received bad email addresses for a user (04453655)
• FIX – Amazon AWS Discovery connector – Corrected a typo in the log output (04457229)
• FIX – Microsoft Azure Discovery connector – Fixed an issue where the gathering of Virtual Machines from Azure Resource Manager would fail if no status was provided (04450422)
• FIX – VMWare vSphere connector
  • Added version checking for unsupported versions prior to aggregation to avoid errors due to unsupported features in vSphere (04449524)
  • The reporting of OS from the vCenter is now corrected to report the actual OS and the vCenter appliance as software (04447593)
• FIX – Snow Discovery data from file connector – Fixed an issue where global site name was required even when a local site name was set in the connector configuration (04426917)
• FIX – Microsoft SCCM connector – Docked laptops is now considerd a portable device (04413986)
• FIX – Adobe Creative Cloud connector – Fixed an issue where a successful aggregation did not send the data to SLM due to SLM URL not having /api in the connector configuration. The connector now works with or without /api in SLM URL (04356632)

5.25 (2020-11-11)

Complete release notes for Snow Integration Manager 5.25 is found here

• Enhancement of BMC Remedy connector
• Enhancement of Amazon AWS connector (IDEAS-I-809)
• Enhancement of VMWare vSphere connector
• Enhancement of iQuate iQSonar connector
• FIX – Log files are now automatically deleted based on the value set in the new field “Delete files older than:” set by the user under the Logging tab. The default start value is 30 days. The deletion of log files happens on: “Apply” button click, manual aggregation and scheduled aggregation (04356513).
• FIX –  Fixed an issue where fetching of SLM data would not be retried on connection timeout.
• FIX – ServiceNow CMDB and Catalog connector – Fixed an issue with large numbers when fetching data from the SLM API (04446485).
• FIX – VMWare vSphere connector – Fixed an issue in the filtering logic for powered off hosts. Some users experienced errors from powered off or unavailable hosts when the filter was not active.
• FIX – iQuate iQSonar connector – Fixed the issue where the iQuate connector outputs multiple OperatingSystem entries to the inventory file (04356538).
• FIX – Amazone AWS connector – Upgraded to the latest version of the AmazonEC2 SDK, which should help with TLS errors (04420486).

5.24.1 (2020-10-21)

Complete release notes for Snow Integration Manager 5.24.1 is found here

• FIX – Core – Remote Inventory server url validation (04434375).
• FIX – Salesforce Sales Cloud SaaS connector – Added support for SSO providers that do not provide refresh tokens (04430381).
• FIX – Aha! SaaS connector – (04429057).
• FIX – Adobe Creative Cloud connector – The connector is now correctly assigning users to subscriptions when group assignment is used (04356544).
• FIX – Microsoft Azure Discovery connector – Fixed an issue where filter mode might not be saved.
• FIX – VMWare vSphere connector
• FIX – Re-added model attribute that was removed in an earlier release (04425566).
• FIX – Improved handling of missing host data, preventing errors during aggregation and allowing the file output to continue (04412210, 04415006).

5.24 (2020-09-30)

Complete release notes for Snow Integration Manager 5.24 is found here

• Feature – Proxy profiles: In the new Proxy profiles tab our customers have the possibility to configure several proxy profiles that they can use with their configured connectors. This gives our customer the ability to use different proxy settings for different connections. Like in the Adobe Creative Cloud connector our customers can use one proxy for Snow License Manager and another for Adobe Creative Cloud connection. In this version we have added support for proxy profile to two connectors : Microsoft Office 365 and Adobe Creative Cloud.
• Enhancement – Microsoft Azure Discovery connector: Added an Advanced Options dialog with settings for filtering on subscriptions and/or resource groups
• Enhancement – Microsoft Office 365 connector: Added support for proxy profiles. In the connector configuration window, a dropdown is added,to both Snow License Manager and Office 365 connection, where the user can choose proxy profile to be used
• Enhancement – Adobe Creative Cloud connector: Added support for proxy profiles. In the connector configuration window, a dropdown is added, to both Snow License Manager and Adobe CC connection, where the user can choose proxy profile to be used
• Enhancement – HCL BigFix Inventory connector: Added Data center info for host devices
• FIX – SaaS GitHub connector – Fixed issue where user activity data was not accurate. Activity is now based on the last event generated by the user (04416830).

5.23 (2020-09-09)

Complete release notes for Snow Integration Manager 5.23 is found here

• Enhancement – Core
  • Updated SIM user guide and System requirements links on the Help tab.
  • According to development best practices in .NET, all security protocol references are removed from the code. Security protocol negotiation is now handled by the operating system completely.
• Enhancement – BMC Remedy
  • The connection timeout and the number of instances to upload per batch can now be configured.
  • The SOAP security model has been updated (a requirement for BMC Remedy 19.11 and newer).
• Enhancement – HCL BigFix Inventory (formerly known as IBM BigFix Inventory)
  • The connector is renamed to HCL BigFix Inventory.
  • Added V2 API endpoints for fetching of computers and software instances.
  • Detailed OS data is being collected.
  • Detailed SMBIOS data is being collected.
  • Discovered UNIX packages data is being collected.
  • Discovered Windows executable files data is being collected.
  • Added batch size textbox to control the number of items fetched by the API calls.
• FIX – Microsoft Intune connector – Added page size textbox and retry logic for HTTP calls to handle GatewayTimeout HTTP errors returned by the Microsoft Graph API (04416804).
• FIX – SaaS connector – The height of the connector configuration window can now be adjusted by dragging the edges. A scrollbar for the height has been added that will appear if the window height is reduced (04416134).
• FIX – Gsuite SaaS connector – Fixed “Bad Request” HTTP errors that kept the aggregation from executing (04415308).
• FIX – BMC Remedyforce connector – Fixed issues with login flow towards BMC Remedyforce. Removed our IE6 container window that would be used to log in with OAuth, instead, we are now allowing customers to use their modern and updated browser (PRB0043169).
• FIX – BMC Remedy connector – Improved handling of IP Addresses (04412819).
• FIX – Adobe Creative Cloud connector – Implemented retry logic for HTTP calls to avoid API rate-limiting (04384345).
• FIX – Salesforce Sales Cloud SaaS connector – Changed the behavior so that it checks for new token each run instead of assuming the token is up to date (04412144).
• FIX – Microsoft Azure connector – Changed what happens when the connector gets a bad response. Instead of crashing it tries again, and if it still gets bad data or bad response, it will move on to the next resource (PRB0043178).
• FIX – Microsoft Azure connector – The connector log messages are improved to avoid the impression that it fails to get data from some Azure deployments (04419442).

5.22 (2020-06-23)

Complete release notes for Snow Integration Manager 5.22 is found here

• Enhancement s- VMWare vSphere connector:The connector is now detecting virtual machines that are hot migrating to prevent duplicates.
• Enhancements- Microsoft Office 365: The connector now gathers additional user activity data. New data consists of last activity dates for OneDrive, SharePoint, Yammer, and Teams.Also, the connector now uses the SLM API address from the connector configuration instead of addresses returned by the first SLM data import call. This enables the connector to run on servers with internal routing, where the actual SLM instance address is not publicly accessible, for example on servers with BIG-IP solution.
• FIX- Microsoft office 365 connector – Fixed issue where the aggregation stopped unexpectedly in some environments because of a Null reference exception (PRB0043239)
• FIX- ServiceNow CMDB/Catalog connectors – Improved handling of SLM URL in the ServiceNow connectors (PRB0043210)
• FIX- BMC Discovery connector – The connector now uses the newest “lastScanDate” from the computer field as LastAggregationDate, and set it when the aggregation is successfully done. Computers that are scanned while the aggregation is running will now be included in the next aggregation as intended (PRB0043170)
• FIX- SaaS Dropbox connector – Optimized the number of calls to Dropbox API and implemented a retry handler to avoid getting HTTP error 429 (TooManyRequest) returned by Dropbox API for big customer environments (PRB0043222)

5.21 (2020-05-26)

Complete release notes for Snow Integration Manager 5.21 is found here

• ENHANCEMENT- Microsoft SCCM connector: Added support for SQL Server 2019. The connector now also utilizes SCCM’s built-in software recognition for reporting pre recognized (vendor recognized) software.
• ENHANCEMENT- Microsoft Office 365 connector: In the process of modernizing the connector, we are now using the Graph API instead of PowerShell cmdlets to fetch users, organization, and subscription SKU info. We have also added the option to filter on domain names. This gives the user more control of the data gathered by the connector.
• ENHANCEMENT- BMC Helix Remedyforce connector: Changed connector name from BMC Remedyforce to BMC Helix Remedyforce to reflect the product name change.
• ENHANCEMENT- IBM Bigfix connector: We have now enriched the data gathered from this connector with the new inventory schema element ScanStatusReport. ScanStatusReport contains two properties, ElementName (which contains the name of the inventory element) and Result (which describes scan status, Success, Failure, PartialFailure, or NotPerformed).
• ENHANCEMENT- Core :
  • Added missing vendor names to Amando Software Miss Marple, Snow Discovery date from a file, and Snow Inventory File Forwarder.
  • Snow Inventory 3.x is and has been EOL for some time and we have therefore removed all support for this.
  • The following connectors have been removed due to product EOL:
    • BMC ADDM,
    • IBM TAD4D,
    • LANDesk,
    • VMWare Airwatch
• FIX- Microsoft Intune connector – Fixed issue where default page size in Microsoft Graph API (1000) was not taken into account resulting in a part of data not being gathered.
• FIX- Core GUI – Fixed issue where a ”non” connector was added when double-clicking on connector grouping names SAM and ITSM (PRB0043138).
• FIX- SaaS Generic connector – A fixed specific issue where the customer was not saved when setting up a SaaS Generic connector (PRB0043152)

5.20 (2020-04-29)

Complete release notes for Snow Integration Manager 5.20 is found here

• ENHANCEMENT-Core
  • It is no longer possible to run a connector without the required “core” configuration like the site name. 
  • Added full vendor names to connector names. 
  • Updated connectors for Snow for ServiceNow 4.0, supporting ServiceNow Orlando and New York versions out of the box. 
• ​ ENHANCEMENT-ServiceNow CMDB/Catalog  
• FIX- Google Cloud Discovery – The project dropdown list is now populated with all available Google Cloud projects (PRB0042888) 
• FIX- VMWare vSphere connector – We no longer gather a Vcenter device that does not exist when gathering data from a standalone ESXi host (PRB0043145) 
• FIX- VMWare vSphere connector – When checking “Exclude VM templates” checkbox templates are now correctly excluded from the data gathered (PRB0043110) 
• FIX- ServiceNow Catalog/CMDB connectors – Fixed issue where custom fields containing a comma stopped the import of any further custom fields into ServiceNow (PRB0043100) 
• FIX- ServiceNow Catalog/CMDB connectors – Fixed issue where Chinese characters in the operating system name get corrupted when being transferred to ServiceNow (PRB0042707) 
• FIX- VMWare Workspace ONE connector – Fixed issue where some tablet and Ipads were being classified as phones (PRB0042506) 

5.19 (2020-02-04)

Complete release notes for Snow Integration Manager 5.19 is found here

• ENHANCEMENT- GUI/Core
  • The connectors are now grouped into categories instead of alphabetical only.
  • Log setting is now retained on upgrade to a newer version.
  • The installer now checks to see if Snow Integration Manager is already installed and, if so, use the old path rather than needing the customers to re-enter a non-default path for installation.
  • Link to Compatibility Matrix document under SIM Help tab is added (and Technical description link is removed)
  • The log is now separated into two files, one for GUI and one for the service.
• ENHANCEMENT- Microsoft Office 365 connector: The connector is now only using one session for PowerShell cmdlets.
• ENHANCEMENT- Microsoft SCCM: If the data coming from SCCM is incomplete, a rejected-client folder was previously created in the Snow Integration Manager installation path. This behavior is now changed and the errors are now logged in the default log.
• ENHANCEMENT- Microsoft SCCM 2007: The connector is removed from Snow Integration Manager. Microsoft SCCM 2007 had the end of life in 2019. Newer versions are supported by the “Microsoft SCCM” connector.
• FIX-SLM Data Exporter – Fixed an issue where the export files were not consistent from one aggregation to another and handled error messages that occurred with every aggregation. (PRB0043016)

5.18 (2019-11-27)

Complete release notes for Snow Integration Manager 5.18 is found here

• NEW-SaaS generic connector – The SaaS – Generic connector is a generic connector, that enables the integration of data (users, subscriptions and assignments) from third-party SaaS systems into the Snow License Manager (SLM), utilizing the Snow Integration Manager (SIM).
• Enhancements-Office 365 connector – The connector is now collecting two new fields, Country and Department information on Office 365 users. Note: To view this information Snow License Manager 9.6.0 is required
• FIX-VMWare vSphere connector – Added better null handling on IP-address fetching from the virtual machine. (PRB0043024)
• FIX-Microsoft SCCM connector – Fixed issue where the connector did not collect Logical disk type. (PRB0042832)
• FIX-ServiceNow connectors – Fixed issue with how the connector interprets the data format on DUJ status. (PRB0043011)

5.17 (2019-10-16)

Complete release notes for Snow Integration Manager 5.17 is found here

• FIX – VMware vSphere connector – Improved nullcheck of Cluster, Datacenter and VirtualMachine objects, preventing errors under certain scenarios (PRB0042518).
• FIX -VMware vSphere connector- Fixed issue with collecting virtual machine IP-addresses (PRB0042394).
• FIX -Dropbox connector – Fixed issue when the connector fails to aggregate (PRB0042408).
• FIX -ServiceNow Discovery connector – Now creating inventory files when a customer uses the ServiceNow SAM module (PRB0042580).
• FIX -Google Cloud Discovery connector– Fixed issue where the connector fails to aggregate. Some Google Cloud VMs have addresses unresolvable into AccessConfigs, resulting in null-arrays (PRB0042527).
• Enhancement- BMC Remedyforce connector
  • Introduced Delta aggregation with the use of the last scan date on devices reducing the amount of data for each aggregation.
  • Added collection of mobile applications.
  • Added bios serial number to computer system objects in addition to the existing relationship to a bios object.
  • Mobile devices are now correctly added as phones and tablets instead of computer systems.
  • Added SLM status field to mobile devices.
  • Removed mapping to field Description. ShortDescription is only mapped when there is relevant information in SLM that does not have an equivalent in Remedyforce.
  • Map model to computers and mobile devices.
  • Added logging of Apex processing time to the SIM log.
  • Increased performance on big data sets.
• Enhancement- BMC remedy connector- Added more filter options includingcomputer system types: Laptop, Desktop, and Server. Also added filter option Include applications and include users with a relationship of type most frequent user.
• Enhancement – Microsoft Hyper-V, Citrix XenServer, Red Hat Enterprise Virtualization connector
• Enhancement- iQuate connector- Added fetching of software type “Derived Software” and “Operating System”.
• Enhancement- Citrix XenServer connector- Added import server list functionality to ease the configuration process.
• Enhancement- Snow Integration Manager (GUI)-Introduced the help tab in GUI adding about information and links to resources and documentation.
• Enhancement- ServiceNow Discovery connector- Added filtering tab with the option to exclude devices based on ServiceNow system class.
• Enhancement- Miss Marple connector
  • Made performance optimizations that reduce memory consumption, especially in large environments.
  • Added an option to backdate metering data to cover periods between SIM aggregations.
  • Resolved an infrequent issue with Operating System names.

5.16.2 (2019-08-08)

Complete release notes for Snow Integration Manager 5.16.2 is found here

All corrections relate to Snow for ServiceNow connectors (Catalog and CMDB): 

• FIX – Software models are no longer uploaded to company CI but to the appropriate CI in the CMDB.
• FIX – Proxy issues, even with valid settings, that were causing the connection to Snow License Manager and ServiceNow to fail have been resolved so that connection now succeeds.
• FIX- Transfer of data does not occur while the Data Update Job is running, ensuring that changes made to a customer environment are correctly reflected in the Snow License Manager database.
• FIX – Filtering has been updated to ensure that virtual machines running in VMware, Hyper-V, or other environments are correctly identified as such. Virtual machines identified as other are ignored.
• FIX – Data input handling has been re-instated to prevent connection failure owing to a missing forward slash (/) at the end of ServiceNow URLs. When the slash character is missing, it is now automatically appended.
• FIX – The Snow License Manager customer drop down now shows all available customers (for the signed-in user). If only one customer is available, it is automatically selected.
• FIX – User interface logic has been updated so that checking include VM relationships automatically enables Include Servers.

5.16 (2019-07-09)

Complete release notes for Snow Integration Manager 5.16 is found here

• NEW – Four new SaaS connectors are included:
  • Monday.com
  • Asana
  • HubSpot
  • Taskworld
• NEW – VMWare Workspace ONE (Formerly known as Airwatch) – a new connector has been added to reflect the product name change by the vendor
• NEW – VMWare vSphere – The connector can now be configured to collect basic inventory data for virtual machines.
• NEW – BMC Remedyforce:
  • Added mapping for manufacturer name and model on mobile devices
  • Added the option to filter computer system components 
  • Added the option to gather computer status from Snow License Manager
• NEW – ServiceNow CMDB and Catalog have been reworked to support future development. Ex. added ability to collect more data from Snow License Manager and improved the performance.
• NEW – AWS Discovery Connector – The connector has been reworked to provide a better user experience for larger EC2 environments
• Fix – BMC Discovery connector – Better recognition of Operating System Architecture (x64) (PRB0042006)
• Fix – iQuate iQSonar connector– Better recognition of Operating System Architecture (x64) (PRB0042006).
• Fix – Salesforce SalesCloud SaaS connector – Fixed an OutOfMemory Exception (PRB0042289).
• Fix – VMWare vSphere connector – Fixed issue where the connector did not collect all virtual machines of a host (PRB0042326).

5.15 (2019-04-25)

Complete release notes for Snow Integration Manager 5.15 is found here

• NEW – Adobe Creative Cloud. The new connector for Adobe Creative Cloud extracts the necessary data points from the Adobe portal to visualize and calculate the insights provided by Snow License Manager, including: email users use to access their Adobe account, last logon information, and usage (requires Snow License Manager 9.2.0 or higher)
• NEW – VMware vSphere connector additional data points are extracted about clusters, hosts and virtual machines running in VMware vSphere (requires Snow Inventory Server 6.0.4 or higher)
• NEW – Snow Integration Manager now runs on the most recent release of Microsoft .NET Framework. version 4.7.2.
• NEW – MobileIron version 10.2 is now supported following the upgrade to Microsoft .NET Framework 4.7.2.
• NEW – Microsoft Office 365 connector data points that are not used by Snow License Manager are no longer extracted by this connector, reducing the amount of data collected.
• FIX – VMware Airwatch. Connection issues when using TLS 1.2 encryption protocol have been resolved by the update to .NET 4.7.2 (PRB0042156).
• FIX – VMware vSphere: All IP addresses are now extracted from virtual machines (PRB0041859).
• FIX – Microsoft Office 365. Additional error handling has been added to manage empty Display Names (PRB0042057).
• FIX – Missing buttons. Scaling issues on low-resolution screens have been resolved so that Save/Cancel buttons are now visible when configuring SaaS connectors and Microsoft Office 365 (PRB0042057).
• EoL – Snow Integration Connector for Altiris version 6 is no longer supported as it has passed End- of-Life (EoL).
• EoL – Snow Integration Connector for Snow for ServiceNow Express is no longer supported since ServiceNow have removed the product from the market.

5.14.0 (2019-04-02)

Complete release notes for Snow Integration Manager 5.14 is found here

• NEW – The new SaaS connectors included in this release are: Aha! for Product, Freshdesk, Freshsales, Freshservice, GitHub Enterprise, GitLab Enterprise, Kayako, Okta, Zoom
• NEW – A new connector, the Amando Miss Marple inventory solution from Comparex, has been added.
• NEW – BMC ADDM/Discovery – discovery data for Oracle options is now gathered correctly.
• NEW – BMC Remedyforce
  • ​Added fields CiStatus and AssetStatus to all BmcObjects with hardcoded value to “Deployed”.
  • Removed hardcoded string prepended to short description field.
  • Out of memory and most frequent users changes.
  • Added option to filter out applications.
• NEW – HP UD – 
  • Parse SWID elements (hwOSSoftwareIdTags) from the HP UD .xsf files to inventory.
  • Additional fields are now mapped to the software elements
• NEW – VMware vSphere
  • ​The connector now collects additional data for both datacenters and clusters.
  • To more accurately display VMware hierarchy, user-defined datacenter names are no longer supported. This option has been removed from the vSphere Server dialog box
• FIX – BMC Remedy and BMC Remedyforce – MAC addresses with 16-bit values are now gathered correctly.
• FIX –  Hyper-V – scanning no longer fails for virtual machines that do not have a guest service installed for the entire scan (PRB0042051).

5.13.0 (2018-12-13)

• NEW – Google Cloud Compute Engine Discovery – provides overview and detailed information on the cloud servers running in your Google Cloud Compute Engine environment that have not been inventoried
• ENHANCEMENT – Microsoft SCCM – To align with vendor naming, this connector has been renamed to Microsoft SCCM.
• ENHANCEMENTS – BMC Remedyforce
• BIOS serial number gathered from Snow License Manager is now mapped to the computer.serialnr parameter in BMC Remedyforce.
  • The InstanceName field of the BMC_Person object is now mapped to <Username> data extracted from Snow License Manager.’
  • It is no longer necessary to enter a base URL during the login procedure for BMC Remedyforce, as this information is now automatically extracted from access tokens.
• ENHANCEMENTS – ServiceNow CMDB 3.3.x
  • Custom fields created in Snow License Manager can now be extracted by the connector – requires Snow License Manger 8.3.1 or higher.
  • Support for the upcoming release of Snow for ServiceNow, version 3.3 is included.
  • New options have been added to the Options & Filters tab: Include Servers and Include Non- Servers.
  • Additional data for software instances is now extracted from Snow License Manager, including: install date, date-and-time first and last used, run information, average usage time, usage in minutes, and users
• FIX – When configured to target a remote inventory server, discovery .snowpack files and data .inv files are now forwarded to the correct destination folders, ensuring that all inventory data is captured.
• FIX – On the Inventory file handling tab, the label Inventory Data Receiver has been changed to Inventory server/ Inventory Data Receiver to clarify that Snow Integration Manager supports remote inventory server with Snow Inventory Server 5 and higher, as well as Snow Inventory Data Receiver
• FIX – Errors arising due to character case mismatches in environments with language set to anything other than English have been resolved through additional data normalization.
• FIX – To handle large environments: the token to BMC Remedyforce is now renewed to prevent loss of access during long runs; and error-handling has been added to the paging system.
• FIX – SaaS: The WebEx connector now retrieves the date and time of a user’s most recent activity correctly, and consequently correct usage data is now being collected.
• FIX – SaaS: The consistent failing of Test Connection for Salesforce SalesCloud on first attempt, even when correct credentials are supplied, has been resolved.
• FIX – Snow Integration Manager Service: To align with product naming, SnowInventoryEDPService has been renamed to SnowIntegrationManager.
• FIX – Red Hat Enterprise Virtualization (RHEV): Changes have been made in the data model to avoid aggregation errors.
• FIX – IBM ILMT/BigFix : Additional filtering has been added to the processing of the data retrieved by the connector to manage invalid cast exceptions.

5.12.0 (2018-11-20)

• NEW SaaS connector – BMC Remedy
• NEW SaaS connector – Microsoft Intune
• NEW – Snow Device Manager – support has been added for the most recent version of Snow’s Unified Endpoint Management (UEM) solution, Snow Device Manager 6.
• NEW – HP DDMI – the field IsPortable is now set to True for laptops and portable devices; an additional field, IsTablet, has been added to client element, and the parsing of LogicalDisk entities has been improved.
• NEW – HP UD – to enrich the data provided by this connector: software metering is now included in the data provided by this connector, the field IsPortable is now set to True for laptops and portable devices; an additional field, IsTablet, has been added to client element, parsing of LogicalDisk entities has been improved, and If available valid filename is extracted for file pathnames ending with a zero.
• NEW – MobileIron – the connector parameter Username now retrieves its contents from the MobileIron user_id instead of display_name.
• NEW – Microsoft SCCM v. 2012 – support has been added for SCCM release 1806.
• NEW – BMC Remedyforce – filtering options for desktops, servers, laptops, logical disks, and optical drives have been added for data gathered from Snow License Manager.
• FIX – Microsoft SCCM v .2012 – no longer fails aggregation against SCCM 2016.
• FIX – Azure Discovery – bad request (400) aggregation error no longer arises when retrieving data from Azure.
• FIX – AirWatch – the connector parameter Username now retrieves its contents from the AirWatch parameter Username instead of FirstName + LastName. 
• FIX – HP UD/DDMI – case-sensitivity issues have been removed so that both .xsf and .XSF file extensions can be handled.

5.11.0 (2018-10-16)

• NEW: In this release of Snow Integration Manager, the SaaS integration connector has been extended to provide support for additional SaaS applications:
  • Tableau Online 
  • TeamSupport 
  • Workplace 
  • ZoHo CRM 
• FIX – SaaS provider connectors within the SaaS Connector option are now reporting correct import status to SLM.

5.10.0 (2018-10-02)

• NEW: New SaaS connector – GoToMeeting and GoToWebinar
• NEW: New SaaS connector – Trello 
• NEW: New SaaS connector – ServiceNow Discovery
• NEW: HP DDMI:
  • Users whose most recent login is more than 3 months ago are now included in the data extracted by this connector.
  • The connector now extracts data for:
    • Drives other than hard-disks, such as CD-ROMs, and floppy-disks, as a physical disk element
    • Environment variables, such as the location of user profiles
    • OS services, such as the name and location of operating-system services
  • Parsing virtual machine elements now correctly identifies the entity as virtual
  • Additional data is extracted for software elements
• NEW – HP UD: HP-Universal Discovery (UD) (Formerly known as HP-DDMI) – a new connector has been added to reflect the product name change by the vendor. This connector currently provides the same functionality as HP DDMI.
• NEW – Red Hat Enterprise Virtualization:
  • Support has been added for version 4.x.
  • A checkbox – Exclude Powered Off Hosts – has been added to the configuration pane to enable filtering of disabled hosts. 
  • A checkbox has been added to the configuration pane to enable the connector instance name to be used as the default name for the data center.
• NEW – SaaS Dropbox – Now uses v2 of get_events API call.
• NEW – ServiceNow CMDB/Catalog:
  • To ease the configuration process, the configuration pane has been separated into two tabs, one for Snow License Manager and ServiceNow.
  • Additional settings have been added to the configuration of Snow License Manager:
  • A checkbox – Wait for the Data Update Job to finish – has been added. 
  • A checkbox – Change Page Queue Size – has been added. 
  • A dropdown selector – ServiceNow upload batch size – has been added
• NEW – ServiceNow CMDB:
  • The checkbox – Include computer applications – has been added to include computer applications in the data extracted. This option is checked by default.
  • The data fields – Status (Active, in active, quarantined), LastScanDate (2016-09-19 14:49:27.300) and IsServer (true/false, 1/0)) –  have been added to computer entities.
• NEW – ServiceNow Catalog:
  • The data field – OperatingSystemType (Windows, Linux..) – has been added to application entities
• NEW – BMC Remedyforce:
  • To reduce the time it takes to gather computer applications from the Snow License Manager database, the connector has been updated to utilize Snow License Manager API computer applications v2.
  • Changed connector name from Remedyforce to BMC Remedyforce to reflect the correct product name and align with our naming convention for BMC connectors.
• NEW – VMware vSphere:
  • The text on the checkbox option Exclude templates has been changed to Exclude VM Templates and the text Exclude Powered Off to Exclude Powered Off Hosts. Both options are checked by default.
• FIX – Box connector
  • The field space_used has been changed from a 32-bit to a 64-bit integer, this removed aggregation error for large environments (PRB0041734)
  • Enterprise events are now being fetched correctly. (PRB0041735)
• FIX – Wrike connector
  • Labels and text boxes are now properly aligned in the settings window.
• FIX – ZenDesk connector:
  • To reduce the amount of data gathered, and the issues for customers with many ZenDesk users, this connector now fetches data about billable users only.  (PRB0041882)
• FIX – Microsoft Office 365 connector:
  • For service provider edition, when the login credentials for the Office-365 connector cannot be validated, an error is raised.
  • Reading e-mail and Skype reports that include a comma between quotation marks no longer raise an error.
• FIX – Microsoft SCCM v.2012:
  • Changes made by the user under the Data source options tab in connector configuration are now saved properly.
• FIX – IBM BigFix connector:
  • The timeout for Bigfix API calls has been raised from 3 to 15 minutes.
  • The parameter holding the total number of runs for software has been changed from a 32-bit to a 64-bit integer to allow max runs to exceed 2,147,483,647.
• FIX – Microsoft Hyper-V:
  • When System Center VMM server is selected, an additional panel is activated enabling you to use the name of the VMHostGroup or the  HostCluster.
• FIX – ServiceNow CMDB/Catalog:
  • We have done changes to error handling for test connection when either system or manual proxy is enabled so that it gives correct feedback to the user.

5.9.0 (2018-07-03)

• NEW: BMC Discovery (formerly known as BMC ADDM) – a new connector has been added to reflect the product name change by the vendor. This connector is compatible with BMC Discovery versions 11.2 and 11.3. To support earlier versions, use the existing BMC ADDM connector, which supports BMC ADDM/BMC Discovery up to version 11.1.
• NEW: Frontrange – support has been added for most recent versions of Frontrange (9.4.6 and 9.4.7).
• NEW: VMWare vSphere – support has been added for most recent versions of VMWare vSphere (6.7)
• NEW: The text on the OK button has been changed to Close so that the Snow Integration Manager user interface is more intuitive.
• NEW: When the user switches from one tab to another in Snow Integration Manager without saving changes a pop-up message window now informs the user, to make the user aware, and to heighten the users sense of control regarding changes he/she might have done.
• NEW: BMC Remedyforce – new fields have been added to enrich the data transferred from Snow License Manager to Remedyforce, namely PrimaryCapability which can be populated with Server, Laptop, Desktop or MobileDevice and IsVirtual, indicating whether the machine is virtual or not.
• NEW: Gsuite SaaS connector – We now gather both “last Gsuite login time” and “last Gmail interaction” as user activity to provide the user with more quality data.
• FIX: SaaS Connector:
  • Data duplications no longer occur due to the mechanisms used to uniquely identify subscription instances.
  • WebEx integration:
    • Can now be renamed without creating duplicate data entries in the Snow License Manager database.
    • The test connection capability no longer returns succeeded when the connection fails, it now returns failed.
• FIX: Hyper-V connector: All virtual machines are now collected, even when values associated with them are null (PRB0041717).
• FIX: VMWare vSphere connector: An option to exclude hosts that are powered off has been added. This option fixes the issue related to incorrect hostnames gathered for hosts that are powered off or are offline (PRB0041610).
• FIX: BMC Remedyforce connector: Data uploaded from Snow to Remedyforce using CSV format now works correctly and no longer causes an Unhandled exception to occur (PRB0041685).
• FIX: BMC ADDM connector: Additional software data is now retrieved from BMC ADDM enriching the information visible in Snow License Manager (PRB0041415).

5.8.1 (2018-05-23)

• NEW: Added new connector Ivanti Endpoint Manager. This connector is added to to reflect the product name change by Ivanti.
• NEW: Microsoft SCCM 2012 Connector – now supports integration with latest versions of Microsoft SCCM (1710 and 1802), and usage of SQL Server 2016 and 2017.
• FIX: The Inventory incoming folder and Announcement incoming folder paths are no longer required fields for installations where SIM is used with a remote Inventory Server 
• FIX: An exception error no longer occurs when a user adds a connector to the Active connectorslist and choses to not input required connector information until later and exits the connector settings window by clicking OK or Cancel.
• FIX: The Site Id field label name has been changed to Site name
• FIX: vSphere Connector: Both IPv4 and IPv6 IP addresses are collected from the vSphere connector 
• FIX: Office 365 Connector: Errors encountered by the Office 365 Graph API during gathering of data, no longer result in an error popup window opening in the SIM GUI.
• FIX: XenServer Connector: Now correctly reports the SiteName, when gathering inforamtion from a XenServer  that reports NULL values for Processor Information.

5.8 (2018-04-12)

• NEW: New Software-as-a-Service (SaaS) integration connectors: Box, Cisco WebEx, Dropbox, Google G Suite. Salesforce SalesCloud, Zendesk
• NEW: Updated connectors for Snow for ServiceNow 3.1, introducing support for ServiceNow Jakarta and Kingston releases. Snow for ServiceNow 3.1 is not backwards compatible
• FIX: DellKACE: When the BIOS release date is not found, the connector returns 01-01-1980 to prevent errors related to empty fields occurring in Snow License Manager.
• FIX: DellKACE: Domain names are checked for in two different columns, eliminating empty domain name issues following DellKACE upgrade.
• FIX: DellKACE: All installed software is now collected, regardless of DellKACE’s built-in recognition.

5.7 (2018-03-08)

• NEW: Remedyforce connector
• NEW: TOPdesk connector
• NEW: Microsoft Intune Hybrid with SCCM, enables data to be imported from the Intune add on in SCCM.
• NEW:Snow License Manager Data Exporter, enables easy export of data from Snow License Manager to a generic format.
• NEW: BMC connector – support for clustered software 
• NEW: BMC connector – option to include Oracle data 
• NEW: GUI enhancements
• NEW: Microsoft Office 365 connector uses Graph AP
• FIX:The correct number of processors is now retrieved for older versions of XenServer 
• FIX: ADDM connector now parses ‘Application Clusters’ correctly.
• FIX: MobileIron connector now works with on-premise version of MobileIron 
• FIX: DellKace connector missing domain name and applications now recognized
• FIX: Hyper-V connector no longer uses deprecated features in the SDK (Msvm_KvpExchangeDataItem.Name key). 
• FIX: Landesk connector now fetches the correct metering information
• FIX: Citrix XenServer connector now imports network interface cards correctly
• FIX: vSphere connector no longer crashes when duplicate URI’s are added in the server configuration view
• FIX: Fixed issue where the Hyper-V connector got a “invalid namespace” error and then aborted the aggregation

5.6 #459(2017-11-30)

• NEW: BigFix connector improvements
• NEW: ADDM connector now includes support for ADDM packages. 
• NEW: ADDM connector – filter options
• NEW: iQuate connector – performance improvements
• NEW: AWS connector – stopped instances of virtual machines are now shown in Snow License Manager
• NEW: Airwatch connector – Smart Groups enabled
• FIX:O365 connector: setup error ”Failed to get Customer” no longer occurs
• FIX: O365 connector: convert toJson error arising due to existence of quotes in usernames no longer arises
• FIX: SDM connector: now supports multiple SDM domains
• FIX: VMware connector: no longer crashes when VMs on a server are inaccessible
• FIX: AirWatch connector: no longer removes all values from connector properties window when AirWatch service is down
• FIX: AWS connector: now supports EU-West-2 as a region

5.5 #343(2017-09-27)

• New Connector: Azure Discovery, links to the Azure IaaS environment retrieving data about the current VM estate
• New Connector: AWS Discovery, links to the AWS IaaS environment retrieving data about the current VM estate

5.4.1 (2017-09-18)

• FIX- Fault tolerance of the O365 connector has been modified to manage nonconventional characters, such as apostrophes and brackets in usernames and e-mail addresses
• FIX- Configuration issues with the SCCM connector introduced in SIM 5.0.1 have been resolved
• FIX- Usage data is now gathered correctly from the O365 connector for connections that were creating unhandled exception JSON errors
• FIX- Aggregation issue with overlapping scheduling of multiple connectors has been resolved
• FIX- ADDM connector is now pulling inventory files correctly
• FIX- ServiceNow connector now comes pre-configured with relevant proxy setting to support environments where internet connections via a proxy are policy

5.4 New version #231(2017-06-21)

• NEW – ServiceNow Catalog 2.0.x connector enhancements
• NEW – ServiceNow CMDB 2.0.x connector enhancements
• FIX – Office 365 connector now supports proxy e-mail addresses

5.3.1 New version (2017-05-26)

• NEW – Snow Device Manager – username format has been changed to domain\username
• NEW – DellKace connector – DellKace now uses ODBC connection*
• NEW – Vmware Vsphere connector – fetching of templates is now optional
• NEW – IQuate connector – all non-Windows applications are now reported
• NEW – BMC ADDM connector – support for TLS 1.2 security protocol has been added
• NEW – Office 365 connector – exchange statistics are now batched * Existing connector needs to be configured again after install (see User Guide for more information)
• FIX – Hyper-V connector – VMs are now collected correctly when OS language is not set to English
• FIX – Hyper-V connector – invalid class error no longer occurs for virtual machine runs on Windows Server 2008 
• FIX – VMware vSphere connector – Proxy settings in file forwarder are now working properly
• FIX – SIM Core – selecting (Control+A) on the Inventory/Announcement incoming folder path no longer causes the Apply button to become active.

5.3 New version (2017-05-16)

• NEW – New Office 365 connector for retrieving information from Microsoft Office 365 Cloud Services

5.2.1 (2017-03-14)

• NEW – A new output folder for announcement files (DiscoveryData) has been introduced
• NEW – Text box and labels are now left aligned in the BigFix connector
• NEW – Consolidation of connector names
• FIX – When a new log-level is set, SIM now dynamically recognizes it, no longer requiring a restart of the application
• FIX – Both chassi and service tags are now collected from servers within the Cisco Blade Enclosure. Servers no longer show up in the vSphere web client with the same serial numbers
• FIX – SIM no longer defaults to a lower TLS protocol for BigFix connector, and logs are available again
• FIX – SCCM connector no longer generates duplicate client tags in Snow xml files

5.2 NEW VERSION (2017-01-19)

• NEW – Added support for Snow for ServiceNow Express
• NEW – The IQuate connector now supports gathering inventory information on Linux applications from iQSonar
• FIX – The IBM BigFix connector now supports data consolidation for scenarios with multiple inventory sources
• FIX – Fixed an issue where MDM connectors did not deliver OS type properly

5.1.1 (2016-12-08)

• FIX – BigFix Connector: correction of missing PVU-values for some software instances. The correct software version is now retrieved from instances with PVU values.

5.1 NEW VERSION (2016-11-15)

• NEW – Added support for Snow for ServiceNow (ServiceNow CMDB and ServiceNow Catalog)
• NEW – MobileIron 9.x Connector – Supports V2 API
• NEW – BigFix Connector – Optional BigFix Server (Console)
• NEW – SnowXML Connector – Updated documentation
• FIX – BigFix Connector – now imports Core values.
• FIX – ILMT Connector – fixed issue with initial aggregation length.
• FIX – SDM Connector – improved error handling when retrieving clients with wrong username/password.

5.0.1 (2016-10-25)

• FIX – Fixed an issue where HpDdmi connector did not include filepath from linux applications 
• FIX – Fixed an issue where SIM / IDR security token did not tolerate different timezones 
• FIX – Fixed an issue where IBM License Metric Tool connector was not working with newer IBM driver packages 
• FIX – Fixed an issue where Altiris connector did not collect OSX and Linux devices 
• FIX – Fixed an issue where BigFix connector demanded that both the BigFix Platform and the Inventory was on the same server 
• FIX – Fixed an issue where ILMT connector did not forward the PVU Per Core to the inventory file 
• FIX – Fixed an issue where Vsphere datecenter / cluster was not listing correct members

5.0 NEW VERSION (2016-09-27)

• NEW – New Connector – Discovery data from any source
• NEW – Support for Inventory 5

Snow Inventory Oracle Scanner 8.x

Update Details

Product Update

Most Recent Date: November 9, 2022

Product Update Method: Snow Update Service

Current version: 8.1.0

Distribution method: Snow Update Service, FTP, Package Builder

8.1.0 (2022-11-09)

Complete release notes  is found here

• NEW – Scanner execution mode configuration: For cases where you have custom behavior that changes the current working directory to a different operating system user, a new file—sios.config—has been introduced for configuring the execution mode. The DEFAULT and CWD modes have been introduced:
• Enhancement – The possibility to configure the name of the dba group based on user needs has been added as part of the newly introduced sios.config file. Otherwise, the scanner will execute with “dba” as the standard name for this group. (IDEAS-I-2009)
• FIX – Having more than one record in the V$LICENSE table will now be properly handled by the scanner. (04600222)

8.0.1 (2022-08-17)

Complete release notes  is found here

• FIX – The partitioned tables owned by SYSMAN will no longer trigger Oracle’s Partitioning database option usage. (04567797)

8.0.0 (2022-06-15)

Complete release notes  is found here

• Enhancement – Additional Oracle Database information for generating predefined output is now produced from the scanner, including database options and management packs

7.0.0 (2022-03-09)

Complete release notes  is found here

• NEW – Additional Oracle Database information for generating predefined output is now produced from the scanner, including database options and management packs.
• Fix – Recognition and visibility introduced for an additional Oracle database Option: TimesTen Application – Tier Database Cache. (04529711)
• Fix – The usage of the Advanced Security option will be triggered only in cases when actual tablespaces are encrypted. (04505677)

6.4.1 (2021-05-05)

Complete release notes  is found here

• FIX – Improved detection of a valid ORACLE_HOME path using SQLPLUS. The scanner will now detect ORA errors when testing the database connection (04471403).

6.4.0 (2021-04-07)

Complete release notes  is found here

• Enhancement – Improved Database In-Memory option detection: Implemented detection of In-Memory Aggregation feature usage.
• Enhancement – Improved Flashback Data Archive feature detection: The usage detection of Flashback Data Archive has been improved. Additional sources have been implemented for discovering Flashback Data archives.
• Enhancement – Improved Data Mining feature detection: The usage detection of Data Mining models has been improved. Additional sources have been implemented for discovering Data Mining models.
• Enhancement – Improved Real Application Clusters / Real Application Clusters One Node detection: Improved detection of number of nodes in a RAC cluster.

6.3.1 (2021-02-17)

Complete release notes  is found here

• Enhancement – Improved detection of Label Security option: New source for discovering Label Security policies was added, that helps detect Label Security usage in Oracle Database 12c and higher. 
• Enhancement – Improved logging: Additional logging was implemented to help troubleshoot specific environment security setup, related to temporary folder permissions.

6.3.0 (2020-12-09)

Complete release notes  is found here

• Enhancement – Oracle Database Enterprise Edition options usage interpretation is being implemented. For the first time, additional information regarding the database options usage interpretation are being provided within the Database -> “Options used” section of the UI. These group of information are structured in a way to increase the detection transparency regarding the database options usage, and by that, the needed licenses.

6.2.0 (2020-10-21)

Complete release notes  is found here

• Enhancement – Up to 3 PDBs without multitenant license Oracle Database 19c will now allow up to 3 pluggable databases without the need of a multitenant license.
• Enhancement – Recognition of Oracle Database 19c installation and edition is now added.
• FIX – Improved detection of In-Memory option usage. The option will not be triggered as used if the INMEMORY_SIZE database parameter is equal to 0 (04417645).
• FIX – Improved detection of Partitioning option usage. The Oracle Scanner will now detect empty table partitioned segments (04356535).
• FIX – Improved detection of Multitenant option usage in case of removed pluggable databases.

6.1.2 (2020-08-24)

Complete release notes  is found here

• FIX- LD_LIBRARY_PATH environment variable is now set during the scan, which fixes SQLPLUS connection issues in cases when the variable is not set for the users that are running the database instance.
• FIX- An issue with setting temp folder group ownership under the AIX operating system is now fixed (04364714).

6.1.1 (2020-05-26)

Complete release notes  is found here

• Enhancements-Improved temporary folder security.
• FIX- Improved the detection of a valid ORACLE_HOME path using SQLPLUS. The scanner will now use the ORACLE_HOME variable from the running process, in case the process current working directory (CWD) is not a valid ORACLE_HOME path (PRB0043159).
• FIX- The scanner will now support hostnames of up to 64 characters in length (PRB0043104).
• FIX- In case of RAC or RAC One Node environment, only one of those will be marked as installed, instead of both, depending on the number of nodes that are configured (PRB0043053).

6.1.0 (2019-12-11)

Complete release notes  is found here

• Enhancements-Improvements on detection of several Oracle products.
• FIX-The temporary folder used while scanning will now be created with 755 permissions, instead of 777(PRB0042991).
• FIX-Scanning under Windows will now work with usernames containing whitespaces (PRB0042702).

6.0.2 (2019-07-31)

Complete release notes  is found here

• FIX- An issue with detecting the ORACLE_HOME variable when running on the Windows operating system has been corrected (PRB0042118).
• FIX- Oracle Scanner now correctly executes in a context where the user name contains non-ASCII characters, including localized names for the Local System account in Windows (PRB0042388).
• FIX- Improved the detection for the options Spatial and Graph, Active Data Guard, Real Application Cluster, and Real Application Cluster One Node (PRB0042087).

6.0.1 (2018-11-21)

Complete release notes  is found here

• ENHANCEMENT- Discovery of the ORACLE_HOME for running Oracle Database instances has been enhanced to avoid manual configuration of an oratab file or the ORACLE_HOME variable for each database instance.
• ENHANCEMENT- Oracle user credentials are no longer passed to sqlplus on the command line.
• ENHANCEMENT- Initial checks are now carried out on a server to determine if Oracle databases are present. If not, no scanning takes place, improving the response time for Windows environments.
• ENHANCEMENT- Logging for configuration issues has been improved.
• FIX- Error handling for NullPointerException when aggregating Options has been improved so that inventory of Oracle databases is no longer incomplete.
• FIX- Multiple item entries are no longer reported for a database if the scan of another database generates errors.
• FIX- Debug mode no longer generates corrupted .snowpack files

6.0.0 (2018-10-03)

• ENHANCEMENT- Additional detection checks have been added to support Oracle options:
  • SPATIAL_VECTOR_ACCELERATION – Spatial and Graph Option
  • ENCRYPT_NEW_TABLESPACES – Advanced Security Option
• FIX- Triggering the advanced compression option has been corrected to ensure that the capability runs as expected. 
• Logging of syslog can now be enabled and disabled using the Syslog setting in the logging section of the agent configuration file – applicable for Snow Inventory agents for Unix and Linux.

Snow Inventory Agent For Linux 6.x

Update Details

Snow Inventory Agent For Linux 6.x

Product Update

Most Recent Date: February 01, 2023

Product Update Method: SUS and Package builder

Product name: Snow Inventory Agent for Linux
Current version: 6.5.0
Distribution method: SUS or Package builder

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

6.4.1 (2022-05-24)

Complete release notes  is found here

• Enhancement – System identification: In order to secure complete inventory for Linux computers, the agent now uses the system command dnsdomainname as a fallback step to retrieve the domain name information from the system. (04537576)
• FIX – When matching certain filenames, the agent scanning process filename comparison is no longer case-sensitive.
• FIX – Hypervisor detection: To prevent proxies from forwarding HTTP requests to link-local IP addresses (169.254.x.x), use of proxies is explicitly disabled in the call used to detect Azure hypervisors. (04538696)
• FIX – Java Archives (.jar files) without a name in their META-INF/MANIFEST.MF are once again included in the scan result. (04560088)
• FIX – Exclusion paths now allow the use of the exp: prefix to do full-path matching instead of by directory/file part. (04561284)
• FIX – The agent now falls back to use system command dnsdomainname as a last resort to get the domain name information from the system. (04537576)

6.4.0 (2021-10-27)

Complete release notes  is found here

• Enhancement – The agent’s file system scanner has been refactored to enable inclusion and exclusion rules for both path and file-name patterns. 
• Enhancement – The agent now collects system identifiers for virtual machines running on Microsoft Azure, Amazon Elastic Compute Cloud, and Google Cloud Compute Engine. 
• Enhancement – The agent reports the resulting status of scanning the computer for swidtag files, together with the resulting content; this will enable future releases of Snow Inventory Server and Snow License Manager to better handle recognition of added, removed, or changed software.
• Fix – The agent does not report the IP address in the scan results manifest when the configuration file’s “privacy.hide_ip” setting has the value “false”.
• Fix – The agent collects information on the Java runtime environment installation from its manifest instead of the executable output (04512839).
• Fix – The agent correctly reports the path of files where the name ends in “.sys”.
• Fix – The agent does not create a web metering subdirectory in its data directory (04500716).
• Fix – The agent collects the Common Platform Enumeration information to correctly identify the operating system edition (04497878, 04507255).
• Fix – The agent continues scanning when failing to detect a cloud-based hypervisor due to restrictions on network connectivity (04497522).
• Fix – Leveraging the new file system scanner, the agent can now be configured to exclude files with names ending in specified patterns (also known as “file extensions”) (04472502).

6.3.1 (2021-03-17)

Complete release notes  is found here

• NEW – The agent correctly includes the logs in the .snowpack scan-result file (04467427).

6.3.0 (2021-02-17)

Complete release notes  is found here

• NEW – Collecting asset identifiers: The Agent can now collect asset identifiers like the asset tag and report it in the inventory scan results. 
• Enhancement – Using !autheticate in the sudoers file to elevate command execution: When the Agent is run within a non-root user context, it can now elevate command execution using sudo when the user running the agent has the !authenticate option set in the sudoers file.
• Enhancement – Update to the curl libraries used by the agent: The curl libraries used by the agent have been updated to version 7.71.1.
• FIX – Laptops are now correctly recognized as portable computers (04413990).

6.2.3 (2020-06-17)

Complete release notes  is found here

• FIX- The Agent for Linux now implements an improved logic to detect processor information (PRB0043221).
• FIX- The Agent now correctly reports the attributes Manufacturer and Model for VMware virtual machines, a typo has been corrected (PRB0043227).
• FIX- The Agent now successfully completes the scan on RedHat Enterprise Linux 8 and CentOS 8.1 when rpm packages have been removed from the system.

6.2.2 (2020-04-01)

Complete release notes  is found here

• FIX- The Agent now correctly reports encoded data for the Dynamic inventory feature when the data spans multiple lines. This feature is commonly used together with the Snow Inventory Oracle Middleware Scanner.

6.2.1 (2019-11-27)

Complete release notes  is found here

• FIX- The Agent now creates a valid snowpack when one of the files to be included in the snowpack is 0 bytes long. (PRB0042505).

6.2.0 (2019-09-25)

Complete release notes  is found here

• NEW- It is now possible to configure the Agent to never retrieve updates from its configured endpoint(s).  
• FIX- The agent now correctly parses the output of the dmidecode command version 3.2 and newer and retrieves manufacturer and model (PRB0042519).
• FIX- The agent now removes empty snowpack files to prevent issues with some external proxy configuration (PRB0042533).

6.1.1 (2019-06-27)

Complete release notes  is found here

• NEW – Support for TLS 1.3: The Snow Inventory Agent for Linux now supports the TLS 1.3 protocol when communicating with the configured endpoints. This capability is not supported in Inventory Server yet.
• FIX – When retrieving the login events on some Linux distribution, the agent incorrectly appended the login date to the username, resulting in incorrect entries for the user list. The logic of this functionality has been corrected, and users are now reported with the correct name (PRB0042373).
• FIX – The agent will now report the system enclosure type as unknown (value of 2) when the relevant data can’t be read.

6.1.0 (2019-05-16)

• NEW-Public key pinning.
• NEW- Exclude autofs mount points from the file scan
• ENHANCEMENT- Support for new chassis types
• ENHANCEMENT- Operating-system name in the manifest
• ENHANCEMENT- Deprecated Linux commands
• FIX-The agent parses SMBIOS information retrieved from the local machine so that BIOS version numbers of more than two levels, such as n.n.n, are now extracted correctly and the correct hardware/vendor information is displayed in Snow License Manager.
• FIX- Additional logic has been added to ensure that additional command-line parameters passed to the agent are also picked up by the Snow Inventory Oracle Scanner (PRB0041871).
• FIX- The Snow Linux Agent can once again be configured using a relative path for the custom encryption key.
• FIX- The query used by the Linux Agent to extract information about rpm installed packages was logging an error when running a scan for the first time. This issue has been resolved so that the error is no longer logged and the agent collects information about installed packages (PRB0041915).
• FIX- In previous versions, the Linux Agent was querying the local machine for rpm installed packages multiple times. Additional intelligence has been added to reduce the number of times the agent performs this query, reducing the amount of time it takes to complete a scan (PRB0041914).
• FIX- Additional logic has been implemented to prevent computers from incorrectly reporting as Amazon Elastic Cloud (PRB0041917).

6.0.0 (2018-10-23)

• NEW-Support for additional types of inventory information.
• ENHANCEMENT-To ease troubleshooting, the agent now logs the full pathnames of the locations it scans.
• ENHANCEMENT-OpenSSL library has been updated from version 1.0.2 to 1.0.2n.
• ENHANCEMENT-cURL library has been updated from version 7.40 to 7.58.0.
• ENHANCEMENT-Zlib library has been updated from version 1.2.08 to 1.2.11.
• FIX-Invalid (non UTF-8) characters are no longer included in inventory scan files (snowpack) but are now replaced with the valid character.
• FIX-The Snow Inventory Oracle Scanner (SIOS) now executes correctly even if the inventory agent is run from a different working directory. The SIOS executable must, however, be placed in the same location as the agent (PRB0041359).
• FIX-Instead of returning a count of 1, the agent now calculates the correct CPU count for virtualized environments containing multiple Linux virtual servers with identical physical IDs.(PRB0041430)
• FIX-Amazon Linux AMI versions 2016.03 and 2014.3 are now recognized by the agent.(PRB0041486)
• FIX-The Model and Manufacturer data are now stored correctly for Parallels desktop Environments

Snow Device Manager 6.x

Update Details

Snow Device Manager 6.x

Product Update Most Recent Date: February 02, 2020

Product Update Method: web.snow.dm, configuration of domain

Product name: Snow Device Manager

Current version: 6.6.1 

Distribution method version 6.x: web.snow.dm, configuration of domain

6.6.1 (2020-02-06)

New version: Release notes are found here

6.6.0 (2019-11-27)

New version: Release notes are found here

6.5.0 (2019-09-25)

New version: Release notes are found here

6.4.0 (2019-08-28)

New version: Release notes are found here

6.3.0 (2019-03-28)

New version: Release notes are found here

6.2.0 (2019-03-01)

New version: Release notes are found here

6.1.0 (2018-12-12)

New version: Release notes are found here

6.0.0 (2018-10-31)

New version: Release notes are found here

SDM 6.0 is only available for new customers and prospect from the time being.

Snow Automation Platform 3.x

Update Details

Snow Automation Platform 3.x

Product Update

Most Recent Date: February 1, 2023

Product Update Method: Snow Update Service

Product name: Snow Automation Platform

Current version: 3.10.0

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

3.9.2 (2021-12-10)

Distribution method: Snow Update Service and Installation package

Download release notes here

• Enhancement – The new function Get-APSettingArray retrieves the value of a setting from the database in the array object.
• Enhancement – The new function Get-APPortalBaseAddress retrieves the PortalBaseAddress value setting from the global variable, or in the case of the -ForceDatabase parameter specified, it will be retrieved from the database.
• FIX – When the mandatory value related to activities is missing when saving the activity in the database, instead of the request hanging in the status Processing request…, it will now end in the status Error, and all related activities will be cleared.
• FIX – Documentation for Cmdlets in the IgapCore PowerShell module expected in Automation Platform version 3.9.1 is now completely released (delivery was delayed due to technical issues). This comment-based documentation provides more cmdlet information, available when you use the PowerShell Get-Help command.

Snow License Manager 8.x

Update Details

Snow License Manager 8.x

Product Update

Most Recent Date: March 03, 2020

Product Update Method:Snow Update Service

8.3.12 (2020-03-03)

Distribution method: Snow Update Service

Download release notes for Snow License Manager 8.3.12 here

• ENHANCEMENT- A new report has been added to Snow License Manager that highlight Hyper-V hosts identified without SIM generated data.
• FIX- Added translation for “agreement will expire” notification to support the scenario where criteria are empty. (PRB0043059)
• FIX- Alerts on the snowboard will no longer be duplicated (PRB0041884).
• FIX- Blacklisted applications can now be viewed in the Snow License Manager API without returning an exception (PRB0042587).
• FIX- Computers that don’t have a reported processor speed can now be transferred to ServiceNow.
• FIX- Documentation in the Snow License Manager API has been added where it was previously missing.

8.3.11 (2019-11-06)

Distribution method: Snow Update Service

Download release notes for Snow License Manager 8.3.11 here

• ENHANCEMENT- Security Improvements against Denial‐of‐Service Attacks.
• FIX- The report criteria Has any value now correctly filters out empty strings for all reports (PRB0042904).
• FIX- Office 365 Cloud Activity charts have been updated to include Microsoft Power BI Pro (PRB0042593).
• FIX- Deleted organizational nodes no longer generate duplicates in the Inventoried computer per month widget (PRB0042389).
• FIX- Manual downgrade paths can now be altered to also include applications across platforms (PRB0042562).
• FIX- The JobVMHostAssociation procedure is updated to prevent duplicates in the host history report (PRB0042681).

8.3.10 (2019-08-06)

Distribution method: Snow Update Service

• FIX- Amazon Linux servers are now correctly marked as servers. (PRB0042383).
• FIX- The ‘Help’ section links in both ‘Snow License Manager’ and ‘Snow Management and Configuration Center’ have been updated to point to the correct versions of the products. (PRB0042244).
• FIX- The column “Databases” has been changed to “Instances” in the Oracle Overview page. (PRB0041899, PRB0042345).
• FIX- The columns “Created” and “IP address” are now included in the scheduled export of the “Computers that are not inventoried” report. (PRB0041194)
• FIX- The graphs in the O365 overview page have been improved, to better visualize the data for user activity counts. (PRB0041851).
• FIX- Improved logic of the groups-part of the software recognition step, in the data update job, lowering the overall execution time. (PRB0042327).
• FIX- The API will no longer show an exception page, when trying to list applications in scenarios where blacklisted applications criteria overlap. (PRB0042409).
• FIX- It’s no longer possible to add new rules to a globally generated application (PRB0042368).
• FIX- The Software Update step in the Data Update Job has been optimized to help prevent performance issues that arise in platforms with large amounts of data. (PRB0042448).
• FIX- The “Computers per type” widget, on the Computers overview page, has been corrected, resulting in the “Virtual Servers” and “Virtual machines” computer types now displaying their respective associated data. (PRB0042431).

8.3.9 update #423 (2019-06-11)

Distribution method: Snow Update Service

• NEW – An internal API endpoint is implemented to support future SIM functionality for ITSM.
• FIX – Searching Assigned Software in Snow Management and Configuration Center will now correctly display results (PRB0040619).
• FIX – The import service did not log per default in the SLM log folder this has now been corrected (PRB0041080).
• FIX – While removing an overridden bundle you will now be prompted to move any license assigned to the application (PRB0041840).
• FIX – All languages that are available in the Snow License Manager web are now also possible to select as a default language when creating or editing a system user in Snow Management and Configuration Center (PRB0041866).
• FIX – Improved handling of exceptions, caused by duplicate source data, in the office 365 service. Additional logging has also been added for more granular troubleshooting possibilities (PRB0042291).
• FIX – Missing created/updated dates in the Microsoft Office 365 portal will no longer generate interruptions of the communication between Snow Integration Manager and the Snow License Manager database (PRB0042155).
• FIX – The Web Configurator no longer requires a user to log on with sysadmin rights to update the connection password (PRB0042220).
• FIX – It is now possible to filter the views for Oracle databases and instances and export the data. It will no longer generate a server error (PRB0042074).
• FIX -The agreement number criteria are not applicable for the license notification this state has been removed (PRB0042085).
• FIX -In the Search for Applications page, unique users are now summarized correctly (PRB0042350).
• FIX -The import configuration file is incorrectly setting the import type for agreements to “agreement” should be “contract”. This has been fixed now (PRB0040270).
• FIX -The Page could not be found! errors no longer arise when selecting the application family for a license with no installations (PRB0040796).

8.3.8 update #411 (2019-04-11)

Distribution method: Snow Update Service

• NEW – More granular data for computer types –  The data relating to servers on the Computer types chart widget and the underlying data view of this widget has been made more granular. Data is now split into servers (representing physical servers) and virtual servers. This change has also been made to the Computers per type widget on the Computers Overview page. The underlying data view can be sorted to show physical servers, virtualized servers or both through the addition of the Virtual Server column (PRB0041403).
• NEW – Paste to decimal custom fields – Support has been added to enable users to paste values into decimal type custom fields (PRB0041828). 
• NEW – Correct logging of runs over 24 hours – The runtime of the Data Update Job now correctly records runs that exceed 24 hours. Previously, all runtimes of a day or more were reported as 23:59:59. Such runtimes are now reported correctly in hours, minutes, and seconds; 25:20:55 or 77:07:23 for example (PRB0042116).  
• NEW – Office 365 Cloud application user activity – The user activity charts for the cloud applications Microsoft Project Online Professional and Skype for Business PSTN Conferencing have been updated and can now display data (PRB0041995).  
• NEW – Application per Computer report – The Application per computer report has been enhanced with two additional columns: Install date and Installed.    
• NEW – Organizational structure in alphabetic order – On the Search computers page, the organizational structure now shows in alphabetic order
• NEW – Additional endpoints for Snow Integration Manager – Three bulk endpoints have been added to Snow License Manager to support the exposure of additional data for ITSM integrations with ServiceNow and BMC Remedyforce. The additional data includes: organizational hierarchy, application type hierarchy, and application type assignments.  
• NEW – Improved host/virtual machine topology – Data normalization of IP addresses has been improved to manage multiple IP addresses reported for the same virtual machine. This improvement ensures that virtual machines can be better matched to their host, and associated inventory data can be correctly shown in Snow License Manager views and reports. In addition, mapping of virtual machines against the hardware host has been modified so that each IP address is mapped individually, improving the accuracy of the topology (PRB0042123). 
• NEW – Support for large dataset export – Out-of-memory errors no longer occur when exporting large datasets to Excel. When the maximum number of rows for a single Excel sheet have been filled with export data, Snow License Manager will continue writing data to a new sheet, and so on until all data rows have been successfully exported (PRB0040899).
• FIX – When All is selected for downgrade path rights, application families that contain more than 100 applications are now fully supported (PRB0042053).
• FIX – The Named computer column has been removed from List all licenses view because this field is no longer populated with data. This column is still available in other views and reports, but will be removed completely in future releases of Snow License Manager (PRB0040410).
• FIX – When the dropdown filter Installed application type on the On the Computers without antivirus software installed report, when selecting Installed application type on the leftmost dropdown filter the righthand list of application types is now correctly populated (PRB0041064).
• FIX – It is no longer possible to delete a currency that is being used/active in Snow License Manager. To avoid accidental removal of active currencies, they are now greyed out/not selectable in Snow Management and Configuration Center (PRB0041188).
• FIX – When adding or editing roles in Snow Management and Configuration Center, it is no longer possible to select both options Access to the License Manager Web API and Access to the License Manager Web application simultaneously as these roles are meant to be used separately (PRB0041326).
• FIX – Issues with duplicated computers in the Service Provider Edition of Snow License Manager have been resolved so that the number shown for active computers on the Computer status summary widget and underlying report is now correct (PRB0041454).
• FIX – Server errors related to unsupported OS types no longer occur when trying to export the data underlying the Platform summary widget to an Excel file. The data now exports correctly to an Excel file. (PRB0041457).
• FIX – Copying an application in Snow Management and Configuration Center now correctly transfers all data, so that if the setting Include virtual versions of matching applications attribute is checked in the original application it will also now be checked in the copy (PRB0041909).
• FIX – Support for custom field names starting with a digit has been enhanced so that the Search for computers function no longer raises an internal server error (PRB0041935).
• FIX – Aliases in the organizational structure are now deleted as expected when the structure is overwritten or imported (PRB0041964).
• FIX – On the Application details page in scenarios where no purchase price has been entered for the connected license, the value shown in the Risk row is now calculated based on Application cost per installation (PRB0042001).
• FIX – The Oracle database editions view, no longer displays duplicate instances of passive clusters. This change does not affect underlying data as this is correct, but how the interface was processing that data (PRB0042017).
• FIX – For customers using the German language setting, email notifications are now correctly spelled as Nutzerlizenz  (PRB0040783).
• FIX – Due to a limitation with processor type names that are longer than 50 characters, Enterprise Editions were missing from the information displayed on the Oracle Overview, Database Editions tab. The length limitation has been removed and Oracle Enterprise Editions now display (PRB0041999).

8.3.7 update #397 (2019-02-07)

• NEW – The Device Applications Group Update step in the Data Update Job has been optimized to limit usage of temporary disk space to help prevent performance issues that arise when disks reach their capacity limits (PRB0042068).
• NEW – The figures shown in the Inventoried computers per month widget on the default Snowboard for Previously inventoried and New Inventoried computers now correctly reflect computers that have been deleted since the previous run of the Data Update Job (PRB0041942)
• NEW – Data normalization of IP addresses has been enhanced to manage multiple IP addresses reported for the same machine. This improvement ensures that virtual machines can be correctly matched to their host, and associated inventory data can be correctly shown in Snow License Manager views and reports (PRB0041929).
• NEW – The history graph, showing Users per month for an application now correctly caters for users who have been moved to another organizational unit (PRB0041943)
• NEW – The forgotten password functionality has been made more robust to protect against brute-force attacks. Following three failed attempts, users will be locked out for 15 minutes (PRB0042095).
• NEW – When editing a license to assign it to a computer, a new tooltip is visible by hovering over the content of the Organization column. The tooltip shows the full organization unit name, which is not always visible for deep organizational trees. The tooltip is designed to help users readily identify the correct unit in scenarios where computers with the same name exist in multiple units that begin with the same sequence of characters (PRB0040277).
• NEW – The Data Update Job now ignores any Oracle instances with an empty instance name and completes processing (PRB0041966).
• NEW – It is no longer necessary to edit a user to view attached documents. Attachments are now visible on the Documents tab (PRB0042047)
• NEW – It is now possible to apply Agreements with Auto attach computers enabled to more than one organizational unit (PRB0041342).
• NEW – When a host machine is deleted, its virtual machines (VMs) will now also be removed (PRB0041382).
• NEW – The edit view for applications no longer incorrectly lists mainframe applications as running on Windows (PRB0041408).
• NEW – For the Service Provider Edition, additional handling has been added prevent duplication of Oracle databases in scenarios where multiple data sources are configured for the same Customer ID (CID) and refer to the same Inventory database (PRB0041968).
• NEW – OpenSUSE is now classified as a server operating system (PRB0041372).
• NEW – Import of SAP data now updates the import reference ID correctly, ensuring that SAP data shows correctly (PRB0042046).
• NEW – It is now possible to configure the location for SoftwareEnterpriseAgreementService by editing the config file for the service and adding an appropriate pathname (PRB0042070)
• NEW – Cyrillic is now supported in the naming of Snowboards (PRB0042079)
• NEW – An additional core factor definition for has been added to support 2-core Celeron processors (PRB0042109)
• NEW – It is possible for an application with metering based on installations can show usage data without an instance of the application installed. This scenario arises, for example, when users uninstall an application when they are finished using it, but their usage data remains in the history information. Snow License Manager refers to these scenarios as metering-only. Metering-only is now supported for application groups and bundles (PRB0042024).
• NEW – The export functionality now transfers data correctly to the destination file when wildcards are used in the search criteria (PRB0042099).

8.3.6 update #394 (2018-12-13)

• NEW – Enriched dataset:To enrich the dataset that can be used by other products, such as Snow for ServiceNow, additional data about software installations is extracted by Snow Integration Manager from Snow License Manager. This data includes install date of the software, date-and-time first and last used, the number of times the software is used (runs), average usage time, usage in minutes, and by what user.
• NEW – Performance enabler: Bulk-optimized endpoints have been added to Snow License Manager API to support the enriched dataset for ITSM connectors. Fetching data from these dedicated endpoints should be significantly faster than through public API endpoints, as just the necessary data for ITSM integration is transferred. The addition of bulk endpoints should in turn reduce the load on the Snow License Manager web server and database.
• FIX – In certain scenarios, the time to load the default dashboard widget Most used applications (avg. minutes) for users running Snow License Manager on partner platforms has resulted in timeout errors for all users logged into the platform. Performance enhancements have been implemented to ensure the widget loads correctly and timeouts no longer occur (PRB0041874).
• FIX -Extra error management to handle SAP-supported zero date formats (0000-00-00 and 0) has been added to the SAP import feature (PRB0040801).
• FIX -The Type column of the Application installation history report now shows applications that have been uninstalled from a machine as Removed(PRB0041835).
• FIX -Additional error handling prevents the graphical interface overflow error from occurring in Snow Management and Configuration Center when trying to Preview a newly-created software recognition rule. In preference to error-prone manual processes, we recommend our automated Software Recognition Service as best practice for the creation of software-recognition rules, (PRB0041591). 
• FIX – The dashboard widgets Most installed computer operating systems (number of computers) and Most installed mobile operating systems (number of devices) are now labeled correctly in the Swedish language version (PRB0041668).
• FIX -In Service Provider Edition, step 13 of the Data Update Job no longer waits indefinitely for resources when data processing has completed successfully for all customers on the platform. This issue has been resolved so that it is no longer necessary to perform a manual stop on the Data Update Job processes to ensure completion of all steps (PRB0042036). 
• FIX -An issue introduced in Snow License Manager 8.3.5 relating to the disappearance of the list of whitelisted applications has been rectified so that the list persists following the Data Update Job run (PRB0042065).
• FIX -If Access to view software usage data is disabled for a user (managed through Snow Management and Configuration Center), the Last Used column no longer displays in Snow License Manager reports and tables, supporting organizations to adhere to data protection regulations.
• FIX -On the Oracle overview page, the numbers shown for inventoried Oracle computers (green column of the graph) are now correct (PRB0041694).
• FIX -Case sensitivity for usernames in Oracle is now supported (PRB0041589).
• FIX -When a user creates a new Oracle order with Database Enterprise Management or Enterprise Edition Options selected as the product, runs All Oracle orders report, and selects an order in the report; instead of an error page, the order details now display correctly (PRB0041950).
• FIX -Loading issues with the Oracle overview page that result in Snow License Manager displaying the application error page have been resolved so that the overview loads correctly (PRB0042037). 

8.3.5 update #392 (2018-11-21)

• FIX – Adding or deleting blacklist items no longer causes the browser to hang in environments with many blacklists, large numbers of computers, and many applications that would be affected by the change (PRB0041960).
• FIX – Language selection for the web user interface no longer switches to English when using Windows authentication (PRB0041453).
• FIX – Importing Site licenses now covers all instances of the application in the site and not just a single instance (PRB0041948). 
• FIX – Invoice reference numbers are no longer represented as integers with comma separations, but as a string (PRB0041414).
• FIX – If a scheduled compliance service cannot access the Snow License Manager database, such as when daily maintenance is running, a timeout error is no longer raised. The compliance service now waits instead for the database to become available (PRB0042007).
• FIX – If user data is set to be anonymized, username and computer information shown when the down arrow to the left of the application name in the Applications tab is selected, is now also anonymized (PRB0042041).
• FIX – When creating custom compare values, the name field is now limited to 20 characters. The error message, An error occurred on the page!, no longer arises due to the stricter input validation (PRB0042008). 
• FIX – E-mail notifications for agreements, for example, are now only sent out once when the notification criteria are met (PRB0041779).
• FIX – Archiving computers now works correctly irrespective of interface language selected (PRB0042029).
• FIX – Listing all mobile devices and exporting the result now includes all list columns in the target file (PRB0040662).
• FIX – Performance issues arising when adding or modifying whitelist criteria have been addressed to reduce the time it takes to apply the changes. This issue typically affects environments with many whitelists, large numbers of computers, and many applications that would be affected by the change (PRB0041962).
• FIX – Adding or deleting blacklist items no longer causes the browser to hang in environments with many blacklists, large numbers of computers, and many applications that would be affected by the change (PRB0041960).
• FIX – Language selection for the web user interface no longer switches to English when using Windows authentication (PRB0041453).
• FIX – Importing Site licenses now covers all instances of the application in the site and not just a single instance (PRB0041948). 
• FIX – Invoice reference numbers are no longer represented as integers with comma separations, but as a string (PRB0041414).
• FIX – If a scheduled compliance service cannot access the Snow License Manager database, such as when daily maintenance is running, a timeout error is no longer raised. The compliance service now waits instead for the database to become available (PRB0042007).
• FIX – If user data is set to be anonymized, username and computer information shown when the down arrow to the left of the application name in the Applications tab is selected, is now also anonymized (PRB0042041).
• FIX – When creating custom compare values, the name field is now limited to 20 characters. The error message, An error occurred on the page!, no longer arises due to the stricter input validation (PRB0042008). 
• FIX – E-mail notifications for agreements, for example, are now only sent out once when the notification criteria are met (PRB0041779).
• FIX – Archiving computers now works correctly irrespective of interface language selected (PRB0042029).
• FIX – Listing all mobile devices and exporting the result now includes all list columns in the target file (PRB0040662).
• FIX – Performance issues arising when adding or modifying whitelist criteria have been addressed to reduce the time it takes to apply the changes. This issue typically affects environments with many whitelists, large numbers of computers, and many applications that would be affected by the change (PRB0041962).

8.3.4 update #383 (2018-10-10)

• FIX – Fixed an issue that caused the incorrect transfer of user cloud application data gathered from browser extensions in partner platforms (PRB0041933).
• FIX – Fixed an issue where large imports of data from the Microsoft Office 365 connector were not being processed and shown in the Microsoft Office 365 overview (PRB0041951).
• FIX – User IP address logging for Windows authentication is now recorded in the Snow License Manager database entry tblsystemuserlogonhistory.IPAddress (PRB0041954).
• FIX – The Office365 service is now able to handle duplicate data without crashing (PRB00419419).

8.3.3 update #375 (2018-08-22)

• FIX – The risk posed by a security vulnerability found in an external library has been mitigated (PRB0041891)
• FIX – Virtual machines reporting multiple IP addresses, via our Virtual Management Option connectors such as vSphere or Hyper-V, are now mapping correctly to inventoried computers (PRB0041846)

8.3.2 update #367 (2018-07-05)

• NEW – Oracle orders visible directly:The Oracle orders tab has been moved up to the Oracle overview page. Functionally, this page hasn’t changed, displaying a grid of all Oracle orders which can be filtered on column headers such as Order date and Organisation. The tab has been moved higher up in the information hierarchy to reduce the number of clicks needed to obtain Oracle order information. If no orders have been entered in the system, this tab will show a zero-order count.The Add Oracle order function is available in the header menu on the Orders tab, beside the Column selector function and the options menu, which provides export and refresh choices.
• NEW – Security best practices: HTML headers have been updated to align with OWASP best practices, to protect against attacks such as clickjacking and MIME-sniffing.
• NEW – Grid filtering added to search results: The list of hits resulting from a Search for computers or Search for applications can be filtered on column header to quickly refine the number of search hits. 
• NEW – Role-based views for Oracle: What Oracle data is visible in Snow License Manager depends on the role of the user currently logged in and whether you have a license for the Oracle Management Option extension. It is now possible to configure and edit the object security and report access in Snow Management and Configuration Center (Snow MACC) to control access to Oracle data. It is possible to configure the visibility of the Enterprise menu and Oracle overview tab according to users’ roles in Snow. Additional views and reports, such Oracle orders and databases are configurable for customers with the Oracle Management Option (OMO) extension.
• NEW – First discovery of an application on a computer and when it was last seen: To better interpret when an application was first seen on a computer, Snow is developing a concept based on the date an application was discovered by our software recognition. This has proven a more reliable method than using the installation date provided by different operating systems.To support the discovered concept, the column First discovered, has been added to the views, Application details/Computers tab, and Computer details/Applications tab. The column Installed has been removed from Application details/Computers tab. The Firstdiscovered column has also been included in reports Blacklisted applications per computer and Blacklisted applications per user along with a new column heading Last discovered- which shows the date when the application was last recognized on a computer by software recognition.
• FIX – The Database editions view under Oracle overview now loads all inventoried and discovered databases correctly for large organizations.
• FIX – Sorting auto-connect rules in Snow Management and Configuration Center, now displays rules correctly in alphanumeric order. When deleting or editing a rule following sort, the correct rule is deleted/edited.
• FIX – When adding a license for an application, the dropdown list of Stock-keeping units (SKUs) now only shows SKUs for licenses.
• FIX – Cosmetic issues with custom reports have been resolved to ensure that columns do not expand beyond the limits of the browser window.
• FIX – When changing the assignment type to User for licenses based on the metric Installations, the warning to delete the license no longer occurs. However, this action requires you to assign the license to a user. By clinking the link Assignment > following the text This assignment type requires you to assign users to the right of the assignment type dropdown, a new pane will appear enabling you to search for users.
• FIX – The number of Underlicensed applications shown in the alert list on the default Snowboard now aligns correctly with the number shown in the Underlicensed applications report .
• FIX – Adding compliance widgets to a Snowboard with other types of widget no longer causes a timeout in large environment.
• FIX – The search hits resulting from a Search for computers and Search for applications with no additional search criteria and Organisation set to the root, now populates correctly, scrolling down through the search list no longer results in blank content.
• FIX – It is now possible to Search for Computers and Search for applications on organizational nodes that are not checked as Legal organisation node in the Snow Management and Configuration Center (Snow MACC).
• FIX – The communication timeout setting for the SQL server to import files and update existing computers with metadata for custom fields can now be configured in Snow License Manager – Web Configurator. The default value is set to 5 minutes.
• FIX – The List all devices feature has been overhauled to ensure that the results grid is displayed correctly.
• FIX – Multiple IPs detected by the Hyper-V SIM connector, which was causing incorrect mapping of VMs to the inventoried computers has been corrected to ensure that VMs and computers are now correctly matched.

8.3.1 update #363 (2018-06-07)

• NEW – ORACLE FUNCTIONALITY CONSOLIDATION: All features and capabilities related to Oracle products have now been consolidated under the Oracle overview page accessible from the Enterprise menu item. Navigation to Oracle functionality has been moved, but the features and capabilities remain unchanged. Minor modifications have been made to the user interface to align the way Oracle data is presented with data presentation in the rest of the product. To facilitate visualization of options and management packs on database instances, information regarding Oracle instances is now presented in a separate tab on the Oracle Database Enterprise Edition view. Details can be viewed by selecting the instance.
• NEW – SEARCH AND ARCHIVE: The Search for applications and Search for computers functions have been simplified to reduce the number of user clicks. As shown in Figure 1, the filtering on Organisation remains unchanged, but only a single default filter is now presented to the user,  enabling search results to be refined on user input application/computer name. Users can select additional filters by selecting the green plus sign to further refine search results, by, for example, selecting BIOS date and domain name (for computer searches) or license required and is bundle for applications. In addition to an improved search, computers can now be archived directly from the search results, by selecting them and choosing Archive computer from the menu. Computers archived in this way will no longer show in the search results.
• NEW – REPORTS DIRECTLY IN OVERVIEW FOR OFFICE 365: A reports tab has been added to the Microsoft Office 365 overview, enabling users to access reports without having to switch to the Reports view.
• FIX – The Show Applications hyperlink is again visible under the Financial info tab for computers with licensed applications installed for which costs have been added.
• FIX – To calculate the license requirement for a SQL server instance deployed on a virtual server, the total number of resources – virtual processors and virtual cores – allocated to the virtual server needs to be determined. The data to calculate the total number of resources available is available under the Hardware tab for the virtual server. The result of multiplying the value for Number of Processors by the value shown for Cores per processor is consistent with the Virtual Processors Count total provided by the Clean Inventory Data Contract (CIDC)
• FIX – SMTP user passwords are now hashed, so that and no longer presented in clear text in the Snow Management and Configuration Center (Snow MACC) .
• FIX – When an application is set for re-harvesting, and is then removed from the Software store, it will no longer be listed for re-harvesting.
• FIX – Object search results no longer truncates the number of hits to 1,000 records – all search results are now displayed.
• FIX – The criteria Assignment Type is now supported in the All Licenses report .
• FIX – The Alert list on the default Snowboard panel no longer causes time out or cannot load – all alerts are now shown, as expected.
• FIX – When an application is installed on a single computer is removed, either through an uninstall or because the computer has been deleted, the license requirement and compliance values for the application are cleared correctly by running the compliance service .
• FIX – It is now possible to view Computers or datacenters details when the compliance service is running – the timeout error “An error occurred on this page!” no longer occurs.
• FIX – In Compliance Summary reports for applications licensed per installation, the value for initial equirement no longer differs from the value for initial requirement shown under the Compliance tab for the application.
• FIX – Customers with a large number of custom fields and system users have been experiencing lengthy run times for system maintenance (Data Update Job) due to how these were being processed. In this release, processing has been optimized, and so these customers will experience a reduction in the time it takes for system maintenance to complete.

8.3 update #355 (2018-04-12)

• NEW – The SaaS overview is a key new addition to the cloud functionality in Snow License Manager. Existing SaaS discovery and metering capabilities provide excellent insight into what SaaS applications are being used within the organization, who is using them, and how much. In this release, Snow License Manager can provide the vital other side of the SaaS picture: matching what’s being used with purchases/subscription assignments and identifying cost. In this release, support is available for the following SaaS providers: Box, Cisco WebEx, DropBox, Google G Suite, Salesforce Sales Cloud, and ZenDesk. For each SaaS subscription purchased within the organization, the SaaS overview page shows the total number of user accounts and the percentage of accounts showing a login within the previous 30 days. The purpose: to provide a starting point for further investigation. SaaS overview enables the user to identify users that have been assigned with a subscription, if they are active, and how much subscriptions cost. Note: the SaaS connector for each SaaS provider needs to be setup and configured in Snow Integration Manager.
• NEW – Oracle-related functionality continues to be developed under the Oracle overviewpage under the Enterprise menu, providing a consolidated view of all Oracle information. To ease the transition for users, Oracle functionality will continue to be available through existing menu items spread across the interface. This duplication will, however be removed in an upcoming release. Additional features in this release include: Oracle overview, Improved filtering, Order tab, Oracle database, Server tab 
• NEW – As Office 365 subscriptions include several applications the relationship between a subscription and the applications it covers is one-to-many. To determine compliance, Office 365 applications need to be identified as covered by a subscription, which is based on users with an assigned subscription. Until now, the only way to determine coverage, was to manually assign each application as covered by a given subscription. In this release of Snow License Manager, applications are automatically marked as covered by the subscription, and compliance figures are correct. Note: users need to be linked for this feature to function correctly. 
• NEW – Snow License Manager provides deep insight into how Office 365 subscriptions are being consumed, specifically highlighting where a plan is not being used. While identifying unused subscriptions and users that can be moved to cheaper plans is great from a cost-savings perspective, action still needs to be taken in the IT environment – often in another system and sometimes by a completely different user than the Snow License Manager user. To enable actions to be taken in Snow License Manager, customers running Snow Automation Platform will gain access to additional functions – Remove users from subscription and Add users to subscription – on the Microsoft Office 365 pages. Once Snow Automation Platform is configured to poll Snow License Manager it will carry remove and add users as instructed directly in the Office 365 portal. This capability improves security by enabling Snow Automation Platform with Office 365 credentials, removing the need to provide elevated privileges to additional users.
• FIX – Database optimizations have enabled performance improvements in the scheduled compliance service with multiple CIDs. For new Snow License Manager installations, the default for running the compliance service is set to once daily 
• FIX – Notifications are now triggered and sent to the configured e-mails depending on the notification settings for:
  • Category =: Computer; When = Update; and Criteria = Vendor
  • Category = License; When = Will Expire; and Criteria = Expires within number of days
  • Category = Agreement; When = Will Expire; and Criteria = Expires within number of days
• FIX – It is now possible to configure when Notifications are sent, and notifications are sent once per pre-configured interval.
• FIX – Step 17 of the Data Update Job – Computer software PVU metrics – no longer fails. In case of failure, the DUJ step is stopped, and an appropriate error message is logged.
• FIX – Users can now delete and edit notifications under the Administration panel – update details, add criteria, and add group.
• FIX – The list of “Will expire” agreements included in the notification e-mail, now only shows expired agreements within the time period pre-selected in the ”Expires within number of days” .
• FIX – A reporting issue, introduced in Snow License Manager 8.2.7, has been resolved, so that “Computers that are not inventoried” is now visible again.
• System requirements: SMACC 2.0 is required as of Snow License Manager version 8.3 

8.2.7 update #354 (2018-03-07)

• NEW – A new report – Microsoft Office 365 users who may be double licensed – has been added.
• NEW – A new report – Microsoft Office 365 E3 or E4 to E1 optimization – has been added.
• NEW – For Microsoft Office 365 subscriptions, for which usage is not measured, N/A now appears in the Activity column on the main user activity view. 
• NEW – A new capability – Inventory sources – has been added to the Enterprise and Service Provider Edition of Snow License Manager (SLM). 
• NEW – Subscription plans tab in user details have been enhanced by: The addition of a new column – Active last – which displays the number of days (7, 30, 90, 180, 365, more than 365, or no activity) since the user last used a component of their subscription.
• NEW – A new API endpoint for applications per user has been implemented to support export of data to TopDesk.
• NEW – Oracle management option consolidation
• FIX – The Top number of agreements per agreement type widget on the Agreements overview page shows the top 5 agreement types. If several agreement types have the same count (shown in parenthesis) then the first, by alphabetical order will be displayed.
• FIX – When computers that are also devices are deleted or archived, the link between a device and computer will also be broken, and the user will be prompted to delete the device as well.
• FIX – The list of Unassigned Inventoried Software rows in Snow Management and Configuration Center (SMACC) is no longer be truncated, and now shows the complete list of unassigned inventoried software rows.
• FIX – Roles can now be correctly edited in Snow Management and Configuration Center (SMACC) and user records are updated as expected.
• FIX – When creating Custom fields under the Administration panel, the Name field is now restricted to 50 characters and the Description field to 128 characters. 
• FIX – The search filter on the Search for applications page has been enhanced to support:%text – shows values that end with ‘text’, ext% – shows values that start with ‘text’, %text% – shows values that contain ‘text’, searching using ‘like’ and inputting ‘text’ without ‘%’ will provide exact match for ‘text’.

8.2.6 update #348 (2018-02-16)

• FIX – Product use rights are now applied correctly when a license is added or edit by searching for it by SKU. In addition, support has added to correctly populate the cross platform and cross edition rights based on the SKU data. 
• FIX – Inconsistent license data is no longer causing issues with Office 365 historical data. Processing is now carried our correctly by Office 365 service and data displays as expected.

8.2.5 update #347 (2018-02-06)

• NEW – Assignment tracking enables users to enter meta-data to license assignments, including the date and a text comment where the user can enter a description why the license assignment has been added, changed, or removed. Visualization and management of tracking is available to sys admins under the Administration panel, where a new capability – License assignment tracking – has been added to show the license assignment meta-data and enable tracking to be activated/deactivated.
• NEW – An existing Snow License Manager platform can now be updated to run on SQL Server 2017 (support to install Snow License Manager on SQL 2017 will be included in an upcoming release).
• NEW – The Microsoft Office 365 user activities pane has been simplified to improve visualization of subscription-plan data, providing more granular information about utilization of the applications included. The information shown provides clear starting points for further investigation into potential license re-harvesting and subscription optimization.
• NEW – An additional method for user linking for Microsoft Office 365 has been added to complement the existing AD user discovery and e-mail address imports. A new view, which shows suggestions for users that can be linked in the Office 365, has been introduced and is accessible via the information rail shown when less than 80% of users are linked.
• FIX – Browsing applications under the Software tab in Snow Management and Configuration Center (Snow MACC) no longer throws an error and results shown are as expected.
• FIX – When a new column Application Family is added to the application box under application definitions in Snow MACC, the correct name of the application family is now shown. 
• FIX – Users can now input e-mail addresses longer than 20 characters in customer contact information tab in Snow MACC. These e-mail addresses are saved and displayed correctly. 
• FIX – When trying to validate an unassigned inventory software row in Snow MACC now columns validated date and validated by are updated with correct value. 
• FIX – Enabled setting User must change password at next login for new created account in Snow MACC will trigger the popup box at next login with message ‘’The user’s password must be changed before logging on the first page’’.
• FIX – Error message now correctly describes the problem on import of an invalid MLS file in Snow MACC.
• FIX – Editing a license no longer causes the pre-set maintenance and support dates for the license to be updated.
• FIX – Custom fields created in the web interface with a mandatory value, can be assigned with new value, and now can be modified back to the original value. 
• FIX – Administrative task “My Notifications” under the Administration panel now supports multiple email address entries where input data are separated by comma or semicolon.
• FIX – The SKU recognition table has been expanded with the SKUs for several Microsoft Office -365 applications, including Exchange Standard, Visio Client, and Enterprise with CAL.
• FIX – Snow License Manager API users can now navigate correctly to access the Computer tab.
• FIX – The correct number of expiring or expired agreements is presented at Alert list widget on the Snow License Manager Snowboard. 
• FIX – All Oracle database servers report now shows the correct value for the total number of cores.
• FIX – Unassigned software rows on the Application tab in SMACC can now be hidden.
• FIX – Devices (inventoried or not) with auto-connect rules are now assigned to the correct Organization node according to the hostname.
• FIX – The message “Changed” is now shown in the Action log file when a custom field has been edited in Snow License Manager. 
• FIX – Organization restrictions are applied as expected to sites (legal entities), so that it is no longer possible to assign licenses to other sites with same name strings. 
• FIX – Stability improvement for Office365 connector 

8.2.4 update #342 (2017-12-14)

• NEW – Additional information about the Microsoft Office 365 Connector has been added to the Microsoft Office 365 view (under the Cloud tab). To find out more about setting up the connector or linking user, select Learn more… under the appropriate alert.
• NEW – To visualize Office 365 user activity, inventoried users in SLM need to be linked to their corresponding user profile extracted by the Microsoft Office 365 Connector. If the number of linked users is below 80%, an alert now shows on the Microsoft Office 365 view. This alert panel provides information about how linking can be achieved.
• NEW – Snow License Manager now provides support in the Graphical User Interface (GUI) for Hungarian, Japanese, Polish, and Russian language versions. Support for these languages in reports will come in a later release.
• NEW – The detail on the All Oracle orders report has been improved through the addition of new columnselector fields: CSI, License cost(currency), License type, Metric*, Period type, Product*, Product type, Quantity*, Support cost (currency), and Type (where * indicates default columns for the report). In the same report, calculation of the values shown in the columns for License cost (currency), Support cost (currency), and Total cost (currency) has been modified so that the cost per Oracle order row is displayed, and not the cost for the entire Oracle order.
• NEW – A new column, Cost(currency), has been added to the Subscription plans tab of the user details page. The values displayed in this column show the current monthly cost for the subscription.
• NEW –  The search for computers function has been refactored to improve performance
• FIX – All computers report now shows the expected value in the Status column when Italian is the pre-selected language
• FIX – Font issues arising when inputting data in the Description tab of an Agreement have been corrected. Users can input text that is longer than input window, data is saved correctly, displayed with the right font, and a scrollbar has been added for improved visibility.
• FIX – Performance improvements have been made to the Datacenters and clusters view as well as Computer detail pages, reducing the time to load these pages and underlying tabs.
• FIX – Office 365 users are now listed correctly on the view for each subscription plan.
• FIX – The last data import timestamp, shown in the bottom right-hand corner of the Microsoft Office 365 view, shows the date and time of the most recent import from the Office 365 Connector. 
• FIX – The compliance calculation error introduced in SLM 8.2.2 has now been fixed, the licensing service no longer stops due to a time error.

8.2.3 update #337 (2017-11-17)

• FIX – Manual connection between Agreements and computers that users have added to the system will not be lost when the DUJ runs
• FIX – The new licensing rules that Microsoft added for Windows Sever 2016 will no longer apply to processor metric when calculating the license requirements 

8.2.2 update #330 (2017-10-31)

• NEW – A new tab – Subscription plan – has been added to the User details view, which displays all Office 365 subscriptions assigned to the user.
• NEW – The Compliance calculator can be configured to run in parallel batches, which requires additional memory allocation, but can significantly improve performance (see Compliance Calculation Engine for more information) (PRB0040132).
• NEW – A new license type ‘Limited Use Other’ has been added to Oracle orders to enable the addition of licenses with non-standard conditions (applicable to Oracle Management Option customers).
• NEW – Enhanced the Oracle Server Worksheet (OSW) by:
  • Adding a new field ‘Datacenter name’, to show the datacenter a server resides in, where applicable, and is blank otherwise.
  • Enabling computer custom fields to be shown.
• NEW – Enhanced compliance summary reports (standard and vendor specific) by:
  • Adding a new column ‘Total licenses’ as a default in the report, which displays the number of valid licenses (licenses purchased that are not incomplete nor expired).
  • Displaying the ‘Available licenses’ column by default.
  • Adding a new field ‘Active upgrade rights’, which shows the quantity of licenses with upgrade rights based on an active maintenance period. Shown in the Microsoft compliance summary report by default and as a column selector for all other compliance Summary reports.
• NEW – The performance of the License tracking per computer and Unused applications per computer reports has been improved for environments with over 40,000 units.
• NEW – A timestamp has been added to the Office 365 pages indicating the last time the Office 365 Connector updated the data.
• NEW – Enhanced License assignment search for licenses using the Computer/DCC assignment type:
• FIX – By default, search results are filtered on the use rights (such as upgrade, downgrade, cross edition, and cross platform) that have been added to the license. A new checkbox ignore use rights under More options enables the user to disable this behavior.
• FIX – Using the new checkbox, running Show only machines requiring a license will result in a list of all machines that require a license, not just the specific version and edition of the license
• FIX – Removing properties associated with an Object now works as expected – the incorrect error window no longer pops up (PRB0040188)
• FIX – Making changes to several fields on the tabs within the edit license page no longer unchecks the Downgrade rights checkbox on the Purchase tab (PRB0040344, PRB0040290)
• FIX – Microsoft designates unrenewed Office 365 subscriptions as valid for a grace period (typically 30 days), during which users can continue to access the services included in the subscription. Snow License Manager includes expired subscriptions in the quantities Available and Total shown on the Microsoft Office 365 subscriptions page. To show the number of unrenewed subscriptions for each plan, a new column, Expiring, has been added (PRB0040895)
• FIX – Performance of the organization auto-allocation rules in the Data Update Job has been improved for environments with complex organization trees (PRB0040510).
• FIX – Clicking the View Data link on the Most common computer manufacturers widget now navigates to the correct report (PRB0040282).
• FIX – The compliance calculation of Licenses using a Custom Compare Value metric will now move any surplus licenses to the highest version applicable (PRB0040155).
• FIX – Pressing ‘Enter’ twice on edit license no longer deletes the license, the interface now prompts the user to save the license (PRB0040068).
• FIX – The field Processors has been renamed to Host processors and Processor cores to Total cores (PRB0040407).
• FIX – The auto-connect rule According to used computer, now assigns users to the organizational unit of the last non-server (laptop/desktop) they logged onto. Users that have only signed on to servers will be assigned to the root node of the organization tree (PRB0040683).
• FIX – The time it takes to load the User details page has been reduced across all environments – this improvement will be notable when viewing users with many related applications or licenses.
• FIX – The Applications tab of the application family page no longer shows one row for the number of Installations and one for the number of Installations (VM), these values are now shown in a single row
• FIX – The time it takes for the Stock-keeping unit (SKU) drop-down menu on the edit license page to load has been reduced significantly (PRB0040689).
• FIX – Changes made to the metric of an application prior to license import and inventory, will persist after the Data Update Job is run (PRB0040679).
• FIX – Missing mobile device data due to an incompatibility with Snow Inventory 5 has been rectified so that device information now displays correctly in Snow License Manager (PRB0040814, PRB0040677).
• FIX – The Invoice reference field is no longer overridden when multi-editing computers (PRB0040470).
• FIX – When multiple versions of an application are installed on a machine, and the setting “Allow simultaneous multiple versions” is enabled, the license requirement now correctly applies to the highest version installed and is deducted from any lower versions (PRB0040301).
• FIX – The Compliance overview per organization report now correctly shows licenses based on upgrade rights when no installation of the top-level application exists in the estate (PRB0040376).
• FIX – All computers with the CentOS or Debian operating system are now flagged as servers (PRB0040497).
• FIX – Application of software-recognition rules now supports weekly processing of Snow Inventory data (PRB0040830).
• FIX – The information displayed by the Computer types graph, the widget that can be added to a Snowboard, and the widget on the Computers overview page is now consistent (PRB0040704).
• FIX – For environments with devices, the time to group device applications during the Data Update Job has been reduced (PRB0040835).
• FIX – User logins to multiple computers for computers residing in different Snow Inventory sites are no longer consolidated to a single computer, they are now shown on the computer where the login occurred (PRB0040893).
• FIX – The time to update users in the Data Update Job when deletion of quarantined user is enabled has been reduced. This improvement is more notable as the number of users being deleted rises (PRB0040890).
• FIX – CIDC report now exports correctly (PRB0040906).
• FIX – The Most Frequent Manufacturers widget on the Partner Overview page no longer times out (PRB0040897).
• FIX – Computer details page now opens correctly when fields displayed on the page contain special characters (PRB0040797).
• FIX – Active Directory user data now transfers from Snow Inventory 5 correctly (PRB0040695).
• FIX – The AD group field on the Software Store tab now supports group identifiers with up to 64 characters (PRB0040915).
• FIX – Minutes have been added to date/time fields in reports (PRB0040185).
• FIX – Virtual Machines on the Virtual Machine tab of the Datacenters and Clusters details page now correctly displays the machine’s operating system and not that of the host (PRB0040873).
• FIX – Saving an application with the Downgrade rights path setting specified no longer causes the Downgrade rights path to be reset to All (PRB0040217).
• FIX – The violation of primary key error occurring in the Data Update Job due to processing of pre-recognized software from Snow Inventory no longer occurs (PRB0040998).
• FIX – Users with multiple Office 365 accounts with the same Full name no longer cause the Office 365 service to crash (PRB0041050).
• FIX – Agreements with a valid agreement period are no longer showing as expired when a previous (older) agreement period has been added after the valid period (PRB0041021).

8.2.1 update #329 (2017-10-03)

• NEW – Used applications breakdown (count) widget on pages Application Overview and License Overview, as well as the Used applications breakdown report are no longer empty; they now hold the available application usage information

8.2 update #322 (2017-09-27)

• NEW – Cloud server discovery provides overview and detailed information on the cloud servers running in an IaaS estate that have not been inventoried
• NEW – IaaS application discovery provides an overview and details of the applications installed on cloud server
• NEW – Private versus public Cloud comparison provides overview and detailed information on the use of virtual servers and applications in the on-premise environment compared with the servers and applications in the cloud environmen
• NEW – SaaS usage provides insight into what SaaS-based applications are in use from the corporate network – what computers they are being used on, and by which users
• NEW – SaaS metering provides insight into the first and most recent use of a cloud application for each user, as well as the total number of days an application has been in use
• NEW – Requirement calculation now takes the minimum cores per processor rule as well as the minimum cores per server rule 
• NEW – Windows Server Standard VM use rights calculation has been changed to match the new “two virtual machines per fully licensed host” rule
• NEW – DCC assignment has been disabled for Windows Server Standard 2016 due to the VM use rights rule change. License assignments to hosts is still available
• FIX – Create or edit Custom field now supports Multi select option to be selected and saved (PRB0040706)
• FIX – Existing application search page is refactored – 1000 rows limitation is removed, performance and security are improved  
• FIX – Data information fetched by SIM connector for O365 are processed and shown in SLM, errors are not created anymore when Office365Service is running (PRB0040883)

8.1.2 Hotfix Update #320 (2017-08-15)

• FIX – It is no longer mandatory to enter a support and maintenance cost for a license period (PRB0040889).
• FIX – Importing users to the Office 365 service no longer causes the service to stop running (PRB0040884).

8.1.2 Update #316 (2017-08-02)

• NEW – Improvement scalability with Automation Platform
• NEW – The SLM about page will only show the SQL database instance name if the user has the administrator role
• FIX – Application metadata import no longer fails if the application name contains characters not supported by XML 
• FIX – Power state now has correct value under Physical and virtual servers per datacenter report for the virtual machines where we have the Power state 
• FIX – Computers with duplicate rows in SnowInventory database will be correctly removed after deletion in Snow License Manager
• FIX – Downloaded Update existing computers import template from Snow License Manager is no longer corrupted, can now be updated and imported in Snow License Manager 
• FIX – Error no longer occurs when running Refresh Alerts Procedure
• FIX – Add License now supports a decimal value for SupportCost field for pre-selected German language in Snow License Manager
• FIX – Error no longer occurs when trying to validate an unassigned inventory software row in Snow Management and Configuration Centre (SMaCC) 
• FIX – Error no longer occurs when a user wants to hide selected unassigned rows on application definition tab in Snow Management and Configuration Centre (SMaCC) 
• FIX – Customer contact email now supports more than 120 characters 
• FIX – The Application Family Name column in the Applications box under Application definitions in Snow Management and Configuration Centre (SMaCC) is now correctly populated
• FIX – Enhance the error message when adding the custom field that has the same name and category as an existing custom field
• FIX – Add/delete notification, delete custom field and add/remove application from Black list and White list now correctly logs an entry in the Action log

8.1.1 update #312 (2017-06-15)

• NEW – Compliance reports are now generated with deeper granularity of information, including how licenses have been allocated and used, what Product Use Rights (PURs) apply, and how the compliance value has been achieved: A. Standard reports (License compliance summary, License compliance per organization, Potential software cost savings)                 B. Microsoft (Potential software cost savings, Compliance summary, Compliance summary by application family) C. Adobe (Potential software cost savings, Compliance Summary, Compliance summary by application family) D. IBM (Compliance summary)                                           E. Red Hat (Red Hat Compliance Summary)
• NEW – A new Office 365 Snowboard widget Microsoft Office 365 user subscriptions activity of type Summaries is available to show a detailed breakdown of Office 365 subscriptions. The widget shows how many active compared to inactive users. Users are inactive if they have no activity, no recent activity, or no recent application activity. This view can be filtered by subscription plan by using the field “Filter by Subscription plan”.
• NEW – On the Office 365 user tab with an activity filter selected, only the columns relevant to the selected filter are now shown.
• NEW – Alerts are now created for applications that are nearing End of Life, End of Support, or End of Extended support data. These alerts are displayed in the alert list on the default Snowboard, as well as on relevant overview pages.
• NEW – A new column is available for the All applications report to highlight applications that are nearing End of Life, End of Support, or End of Extended support data.
• FIX – For a given server, the number of Oracle database instances listed under the Oracle tab now matches the number of databases listed in the All Oracle Databases per server report 
• FIX – The Application per computer report now shows the expected results when the user selects Application Type as a search criteria 
• FIX – Error no longer occurs when moving an organization node, following the saving of a report with multiple organizations that includes organizational restrictions 
• FIX – Compliance no longer fails due to timeout errors for SQL commands 
• FIX – Generating CIDC reports now supports Snow Inventory 5 data structure 
• FIX – The All computers report is now correctly populated when Purchase date, has no value is selected as a search criteria
• FIX – Alerts list now manages expired agreements, as expected, showing only agreements with an expired period (no longer shows agreements that are active) 
• FIX – Performance improvement to DUJ step CORE_FACTORS_COMPUTERS_UPDATE  Note: This improvement will log the CID value as NULL for DUJ procedure step CORE_FACTORS_COMPUTERS_UPDATE in tblJobLog which is expected behavior
• FIX – Issues related to memory leaks and releasing of memory following compliance calculations for customers with large organizational structures have been fixed 
• FIX – Editing sub-agreements of a master agreement now redirects to the correct reference link for the sub-agreement 
• KNOWN ISSUE – Upgrade from SLM 8.1 to SLM 8.1.1 will trigger an application error in SLM Web Error log, however this doesn’t affect the Web application functionality. An automatic workaround will force IIS to restart the Web application
• KNOWN ISSUE – Custom compare value metric using a custom field for compliance results in incorrect compliance calculation. The suggested workaround is to assign more than one custom field.

8.1 update #310 (2017-05-16)

• NEW – Office 365 Subscription management
  • Subscription-plan trackingSubscription-plan tracking
  • Track utilization of existing subscription plans
  • Track subscription-plan changes overtime
• NEW – Usage reporting on subscription-plan level. Usage reports that enable Snow customers to determine whether their subscription plan levels are optimized to match their business needs
• NEW – Cost Management. Trend data reports showing investment cost over time, supporting good cost management and accurate forecasting
• NEW – Single pane of glass. Visibility and management capabilities for Office 365 
• NEW – New Snowboard widget. To simplify the reporting provided in this release, Snow License Manager includes a new graphical interface widget.

8.0.11 update #308 (2017-04-20)

• NEW – The SLM database has been enhanced to provide support for new features that will be available in future releases of Snow License Manager. Specifically, the enhancement will make End of Life/End of Support/End of Extended support data available in SLM8
• NEW – The standard report ’’Discovered Oracle database installations ’’ now shows inventoried computers on which an Oracle database may be installed that are not managed by the Oracle Management Option (OMO)
• FIX – Devices tab now shows all devices irrespective of the license metric – devices or users – for TSapplications
• FIX – A group or bundle will now be flagged as virtual, if any or all of its components have the VT-prefix
• FIX – All available metering information for all applications is now transferred to SLM Note: Inventory 5.1.4 is required for this solution to be applicable
• FIX – The Microsoft SQL-Server hardware comparison report (depending on metric used) now shows licensed applications with the correct values for upgrade rights/downgrade rights and processors/processor-core metrics 
• FIX – Navigating to the application family from the application view, no longer times-out for customers with large organizational structures 
• FIX – Oracle data is now processed and presented correctly in Snow License Manager when multiple data sources are connected with the same CID 
• FIX – SRS rules containing brackets can be used in both normal and Operating System (OS) software rows
• FIX – VM count in datacenter view is now correct – duplicates are no longer being counted for hosts and VMs that have different organization settings, and for hosts and VMs connected to different organizational nodes
• FIX – Computer import is now successful for SLM databases (SnowLicenseManager or Inventory DB) with a different collation to the SQL server 
• FIX – Processing information for users logged in to several computers that belong to different sites no longer results in duplicate user entries in SLM

8.0.10 update #296 (2017-04-06)

• NEW – The SLM Web API has been enhanced to support new features in upcoming releases of Snow License Manager. New tables have been added to the SnowLicenseManager database as part of the groundwork for new features.
• FIX – Performance enhancements have been added to the step in the DUJ which calculates the number of concurrent users for software licensed based on this metric
• FIX – Performance enhancements have been added to the step in the DUJ which refreshes alert messages.The time to complete this step in the DUJ was primarily affecting partner environments with multiple customers and System Users
• FIX – The DUJ core factor for Opteron processors is now calculated correctly, even with limited inventory data 
• FIX – The core factor calculation for all physical computers has been improved so that core factors should now show up on the Oracle Server Worksheet (OSW) report 
• FIX – Import file and updating existing computers with metadata for custom fields no longer fails with timeout to SQL server 

8.0.09 update #291 (2017-01-23)

• NEW – Running compliance service should not raise timeout errors
• NEW – Missing headers in scheduled custom report export files are now visible
• NEW – The data update job no longer throws an error when user deletion settings in Quarantine Managementare active 
• NEW – Default connection to the SLM database in Snow Management and Configuration Centre (SMaCC) is now editable in SMaCC 
• NEW – Metering information for all applications is now transferred over to SLM, when metering view in Inventory 3 and Inventory 5 can provide this information
• NEW – Manual resetting of computers/users that are assigned to non-existent organization checksums following an edit on the organization node is no longer required

8.0.08 update #279 (2016-12-12)

• NEW – Additional User properties available in the Computers Web API: Added MostFrequentUserId property to help identify a user’s primary devices
• FIX – When assigning a user to an organizational unit, the user’s most recent login should always take precedence. This is now the case, even if users log on to a device that is outside of their own domain,in another organization or business unit, for example
• FIX – System users can no longer view archived computers without the correct organization access
• FIX – Right-clicking unassigned software rows in Snow Management and Configuration Center (SMACC) and selecting hide no longer raises the “specified cast is not valid” error and now hides the selected row
• FIX – When the license metric for an application is set to be concurrent users/devices, this setting needs to be manually input in SLM, otherwise the data update job (DUJ) fails. The manual setting is no longer required
• FIX – The new installations alert for all computers across the entire organization no longer fires for users with limited organizational access
• FIX – Unassigned software rows in Snow Management and Configuration Center (SMACC) are no longer empty; they now hold the available information 
• FIX – Importing computer metadata from .csv files no longer fails if the organizational unit the computer is assigned to doesn’t exist prior to the import

8.0.07 update #278 (2016-11-15)

• NEW – Additional customer properties available in the WEB API: ComputerAbstract contract (Added OrgChecksum property, Added HypervisorName property); Computer contract (Added OrgChecksum property)
• NEW – Additional user properties available in the WEB API: UserAbstract contract (Added OrgChecksum property); Users (Added OrgChecksum property)
• NEW – Additional application properties available in the WEB API: ApplicationAbstract contract(Added ManufacturerId property, Added FamilyId property, Added FamilyName property); Applications contract ( Added ManufacturerId property, Added Allocation (compliance per organization) property; ApplicationUsage contract (Added ApplicationFamilyId property, Added ApplicationFamilyName property)
• NEW – Additional virtual machine properties available in the Web API: VirtualMachineAbstract contract (Added VirtualMachineId property, Added PowerState property)

8.0.06 update #244 (2016-11-08)

• FIX – Fixed an issue where Oracle Processor Core factor was not assigned to inventoried machines with missing CPU data
• FIX – Performance improvement when updating computer’s custom field via web import
• FIX – Fixed an issue for data discrepancies in License Entitlement report
• FIX – Fixed an issue where custom reports criterias were caching incorrectly in an Internet Explorer browser
• FIX – Fixed an issue where alert for Blacklisted applications was displayed in the Snow Board even though the Blacklisted applications were removed from computers
• FIX – Fixed an issue where Object import fails if Username field is mapped
• FIX – Fixed an issue where imported Organization structure from ActiveDirectory in Snow Management and Configuration Center was incorrect or incomplete
• FIX – Fixed an issue where imported agreements in Snow Management and Configuration Center were not linked to master agreement
• FIX – Fixed an issue where computer details for archived computers from an older version of Snow License Manager could not be viewed in Archived computers report
• FIX – Fixed an issue where compliance service failed due to timeout to an SQL database
• FIX – Fixed an issue where computers moved to another Company node were not calculated and displayed correctly in the ‘Inventoried computers per month’ widget
• FIX – Fixed an issue where compliance calculation failed for a license assigned to a subnode which is not legal while the main node is legal
• FIX – Fixed an issue where compliance calculation failed for some license purchases with supported VM user rights
• FIX – Fixed an issue where Datacenter/computer details page failed when one application name was returned twice, due to two different blacklisted application criteria
• FIX – Fixed the default value for setting “DCC_AUTODISCONNECT_DAYS”, it is set to ‘365’

8.0.05 update #240 (2016-09-27)

• NEW – Enhancement of user licenses. Licenses with assignment type “Users” (i.e. named user metric) now allows purchase quantity to be set.
• NEW – Support for Inventory 5. Snow License Manager Data Update Job now supports integration with the Inventory 5 server
• FIX – Fixed an issue where Snow Management and Configuration Center in some cases could not be started after upgrading to the previous version. Snow Management and Configuration Center will now always be installed according to system variable %PROGRAM FILES%.
• FIX – Fixed an issue where ESX hosts were not picked by the quarantine management after the hosts had been removed from cluster and no longer reported in.
• FIX – Fixed an issue where ”Unassigned Inventoried Software” rows in Snow Management and Configuration Center were not displayed correctly.
• FIX – Fixed an issue where the drop in license count was not reflected following a license upgrade import

8.0.04 update #236 (2016-09-07)

• NEW – Audit login in Snow management and Configuration center. The audit log keeps track of events related to Snow License Manager user accounts. The information can be exported to provide Security teams with information about changes on the privilege level of Snow License Manager system user accounts. 
• FIX – Fixed an issue with the “Application Manufacturer” search criteria in system reports, when used and empty result-set was displayed
• FIX – Fixed an issue where the License import incorrectly flagged licenses as incomplete although having mapped maintenance including upgrade rights but no maintenance date was set
• FIX – Fixed an issue where import of licenses failed when having ‘Subscription valid from’ column was set, but ‘Purchase date’ column was left empty
• FIX – Fixed an issue where users with correct access rights could not see the ‘Not inventoried computers in Active Directory’ alerts
• FIX – Fixed an issue when configuring Snow License Manager website to use Windows Authentication causes a login window to be displayed when the session times out
• FIX – Fixed an issue where license downgrade rights were disabled when Licenses were imported based on SKU number
• FIX – Removed the result limitation when searching for computers
• FIX – Fixed an issue where a discrepancy could occur in the total amount of computers shown between “List all computers” view and the “All computers” report
• FIX – Fixed an issue where adding licenses based on SKU sometimes failed with an error
• FIX – Fixed an issue in the GUI where the alert list was rendered too close to the Applications, Computers and Users overview
• FIX – Fixed an issue where custom fields were not populated correctly during an Agreement Import containing custom data
• FIX – Fixed an issue where the compliance calculation was incorrect, when licenses have been removed for applications no longer installed on any computer
• FIX – Fixed an issue where Application blacklisted/whitelisted result tab crashed the browser for a broad search criteria

8.0.03 update #232 (2016-08-10)

• NEW – Information regarding the platform’s license key status is now displayed on the “About” page
• NEW – New setting “MOSTFREQUENTUSER_USELOGINPERIOD” added. When active the mostfrequent users will be calculated on last logon dates within the login history period, with a fallback on historical data if there are no dates within the timeframe for a specific user
• NEW – Unused menu items on the administration overview in service provider edition platforms have been removed
• NEW – Upgraded and improved the implementation of the anti-cross site scripting library
• NEW – Improved encoding of list parameters in all pages
• FIX – Fixed a security vulnerability where certain JavaScripts were vulnerable to manipulation
• FIX – Fixed a security vulnerability in the Computer import where users could potentially insert incorrect data into the system
• FIX – Fixed a security vulnerability in the system user lock out mechanism for Snow License Manager User interface
• FIX – Fixed an issue where virtual machines in a vCenter disaster recovery situation were not displayed on both physical hosts in the datacenters
• FIX – Fixed an issue where organization restrictions were not applied correctly when searching for and listing all licenses
• FIX – Fixed an issue where a system user could see some alerts and their corresponding reports without the correct access rights
• FIX – Fixed an issue where organization restrictions were not applied for some Snowboard widgets
• FIX – Fixed an issue where adding an application family in Snow Management and Configuration center threw an error
• FIX – Fixed an issue with incorrect calculations for cost in the computer overview when using a currency other than the base currency
• FIX – Fixed an issue where the email field in the users information tab under user details were not clickable
• FIX – Fixed an issue in the data update job where some TS- applications were incorrectly removed regardless of usage when ‘suppress local copy’ settings were enabled
• FIX – Fixed an issue that occurred when adding an application blacklist criteria when no other criteria already existed
• FIX – Fixed a number of role access controls to enable or disable more pages and functions within the Snow License Manager User interface
• FIX – Fixed an issue that sometimes occurred when upgrading from version 7 of Snow License Manger due to duplicates in the system user alerts table
• FIX – Fixed an issue where the compliance engine failed with an error after upgrading from version 5.1 of Snow License Manager

8.0.02 update #227 (2016-07-13)

• NEW – Performance improvements for the Application and Datacenter and Cluster detail pages
• NEW – Templates for all imports are now available on the Import page in the web user interface
• NEW – Web User Guide is now available in German, Spanish and French
• NEW – Added the possibility to update Software Store settings for applications via import of application metadata
• NEW – Enhanced compatibility with Microsoft SQL Server 2016
• FIX – Fixed a security vulnerability that could make the web interface unresponsive if used by a malicious user
• FIX – Fixed a security vulnerability in the file manager where under specific circumstances it was possible to download unintended files
• FIX – Fixed a security vulnerability in Object, Agreements and Licenses import (Organization Separator) where users could potentially insert incorrect data into the system
• FIX – Fixed an issue where the “Installed” date column was missing in the Computer tab under Application details page
• FIX – Fixed an issue with the login timeout handling which caused a pop-up to appear when a timeout occurred
• FIX – Fixed an issue where the “Last Logged On user” criteria in the reports “All devices”, “All mobile devices”, “Substandard computers” and “All computers” did not return all data
• FIX – Fixed an issue where summations in the License compliance summary report were missing when exporting to “xls” and “xlsx” file formats
• FIX – Fixed an issue where the License compliance summary report did not consider the organizational restrictions
• FIX – Fixed an issue where search for computers in the Computer Assignment tab under the edit license page did not return virtual machines without hosts
• FIX – Fixed an issue where the “Devices” tab on the application details page was not displayed in some scenarios
• FIX – Fixed an issue where clicking in the alert list for blacklisted applications for mobile devices returned a “page not found” error

8.0.01 update #225 (2016-06-13)

• NEW – Details for inventoried and non-inventoried virtual machines are now displayed in the information box on the Datacenter detail page (F7225)
• NEW – Improvements and corrections in the layout and display of Snow License Manager web interface for Internet Explorer 9, 10, 11 and Edge (F7222) 
• FIX – Fixed an issue where in certain circumstances the compliance service is queued and stuck when triggered from the web UI (D7282)
• FIX – Fixed an issue when having a surplus of licenses that are transferred via upgrade rights to an application with a higher version, and the application has no consumers (no installations or users) and the license has assignment type organization with upgrade rights and auto allocation on, then the transfer toggle in the application details did not show the surplus transfer (D7190)
• FIX – Corrections for displayed compliance percentage and risk in the Application family page (D7281, D7267)
• FIX – Fixed an issue when migrating certain site licenses from Snow License Manager 7 to 8
• FIX – Improved the way long organization nodes are displayed in the Search field (D7210)
• FIX – Fixed an issue in compliance for users when using the “all computer” and “all primary” user settings (D7266)
• FIX – Fixed an issue where the web API was not accessible by default (D7227)
• FIX – Fixed an issue where the reports “All Licenses” and “Red Hat Subscriptions” were missing the content for the non-default column “reason for invalid assignments” when exported or scheduled (D7166, D7049)
• FIX – Fixed an issue where the report “Computers per operating system” was showing the column “Status” as 0 or 1 instead of Active or Quarantined (D7218)
• FIX – Fixed an issue where certain columns was duplicated in the “All applications” and “All agreements” reports (D7048)

8.0 NEW VERSION (2016-05-16)

• Please read the Release Notes for details.

Snow Device Manager 5.x

Update Details

Snow Device Manager 5.x

Product Update

Most Recent Date May 28, 2019

Product Update Method: Please contact Snow Support

Product name: Snow Device Manager

Current version: 5.6.5

Distribution method version 5.x: Please contact Snow Support

5.6.5 (2019-05-28)

New version: Release notes are found here

5.6.4 (2018-11-07 Hosting, 2018-11-14 on-prem)

• NEW – Android client: On April 10, 2018, Google deprecated Google Cloud Messaging (GCM) in favor of Firebase Cloud Messaging (FCM). Applications using GCM services need to be migrated to Firebase by April 2019, as Google will turn off most of its GCM-related services at that time. To ensure continued service, we have rebuilt messaging in Snow Device Manager to run on FCM services.
• FIX – Manager: Timeout issues resulting in Volume Purchase Program (VPP) applications not displaying have been resolved so that they now display correctly.
• FIX – Manager: SMS messages are now being sent when new devices are created via bulk enrollment from user objects.
• FIX – Server: Intermittent connection issues between the server and Samsung tablets running Android 7.0 have been resolved so that connection is now reliable, and tablets are receiving applications and settings through Snow Device Manager as expected.
• FIX – Cloud Extender: Some minor exception handling improvements have been implemented

5.6.2 (2018-04-25 Hosting, 2018-05-03 on-prem)

• NEW – Default passcode on Android for simpler certificate deployment (Android)
• NEW – On lock screen, SDM will show as Device Owner (for devices where SDM is the Device Owner)  (Android)
• NEW – Extended wallpaper settings, including setting wallpaper on lock screen (Android)
• NEW – Improved stability with Samsung Secure Folder (Android)
• FIX – It is now possible to enroll macOS computers acquired through Apple’s Volume Purchase Program (Manager)
• FIX – Wi-Fi proxy exclusion for Android now uses the exception proxy list properly. (Android client)
• FIX – Device push service no longer remains in enable mode when disabled but is now disabled as expected. (Manager)
• FIX – Apple DEP service no longer fails as access tokens are now correctly updating expiry notifications. (Manager)

5.6.1 (2018-02-08)

• NEW – SMS Enrollment for Android
• NEW – Improved certificate notifications
• NEW – Performance improvements and Snowboard Toggle
• FIX – IOS Deployment issues resolved
• FIX – Users falling back into old groups resolved

5.6.0 (2017-11-08 Hosting, 2017-11-27 on-prem)

• NEW – Google EMM & Android for work
• NEW – Integration with Google Play
• NEW – Apple configurator enrollment
• NEW – SMM language support for German and Portuguese
• NEW – New Android CLient (Snow app)
• NEW – SMM for Service Desk
• NEW – Access Control Lists for Domains
• FIX – Packet for VPN (Samsung) Missing
• FIX – SD memory card faulty information
• FIX – Enrolling new devices (Apple)
• FIX – Error when deploying restriction
• FIX – Snow Device Manager problem configuring VPN package

5.5.00 (2017-03-16)

• NEW – Snow Mobility Manager for service desk
• NEW – New Snowboard widgets
• NEW – Server notifications in manager
• NEW – Remove Backup – With SDM 5.5, all device backup functionality has been removed. 
• NEW – Manager UX Improvements
• NEW – Package step reduction for Android
• NEW – Various DEP improvements
• FIX – Errors with registration link for windows 10 pro no longer occur
• FIX – Enrollment of Windows Phone 8.1 devices no longer fails
• FIX – Windows 10 Azure Enrollment no longer works intermittently
• FIX – Fortum – Custom data now correctly displayed in SDM Manager 

5.4.00 (2016-10-27)

• NEW – API 8 and 9 support for Sony Experia devices
• NEW – Extended support for Windows 10 devices 
• NEW – Improved package-step filtering and presentation
• FIX – Samsung Smart Manager issue – prohibiting SDM Android app to go online after hibernation
• FIX – Self Service Device List Formatting corrected
• FIX – Intermittent issues with location map in Self Service not showing.

5.3.00 (2016-07-06)

• NEW – SDM Snowboard
• NEW – Domain administration in the SDM manager
• NEW – iOS 9.3 restrictions and policies
• NEW – ANDROID Device Owner Administration mode
• NEW – Windows 10 Mobile enrollment
• NEW – Improved help menu
• NEW – Manage applications on an enterprise Microsft Windows store for business
• FIX – Virtual users in AD are not moved correctly in SDM

5.2.00 (2016-04-08)

• NEW – VPP for Devices – added support to assign VPP licenses to a device or a user.
• NEW – Added domain administration in SDM Manager
• NEW – Support for Samsung KNOX Mobile enrollment program
• NEW – Snow Mobility Manager – New web tool for inventory only enrollment
• NEW – Snow Device Manager now has support for server failover in cluster mode. 
• FIX – iOS 9.2 MDM client crash workaround
• FIX -Self service improvements – A number of minor corrections regarding language and Safari (amongs others). 
• FIX – SDM Manager improvements – Improved user experience and stability.

5.1.00 (2016-01-20)

• NEW – App store enrolLment method with ACTIVE Directory integration
• FIX – Package is now editable even after deployment has been activated
• FIX – Memory card information from device is now correct in the Manager UI
• FIX – The user is now prompted to enter credentials also on re-enrollment of Apple Device Enrollment Program devices

5.0.00 (FR3) (2015-10-20)

• NEW – Integrated and improved user experience
• NEW – Volume purchase program for iOS
• NEW – Device enrollment program for iOS
• NEW – Per-app VPN & enterprise VPN for iOS

Snow Inventory Server 5.x

Update Details

Snow Inventory Server 5.x

Product Update

Most Recent Date:March 05, 2019

Product Update Method:SUS package

5.4.2 (2019-03-05)

• FIX- Pre-recognized software rows created by external data sources are no longer generating a duplicate key in object errors. Hashing has been extended beyond the first 100 characters to the entire product name ensuring unique entries (PRB0040341).
• FIX- Processing of snowpack files now ignores duplicate user login entries to ensure that primary key violation errors are no longer generated (PRB0041653).
• FIX- Hostname only mode has been modified to identify different types of agent reporting for the same hostname, ensuring that correct network topologies are created (PRB0041654).
• FIX- Applications installed on a Windows computer that is neither a server nor virtual desktop infrastructure (VDI) is no longer incorrectly tagged as Terminal Server (TS) applications (PRB0041666). This correction is also supported in Snow Inventory Server version 6.0.1 and higher.
• FIX- Additional error handling has been added to prevent incorrect processing of application pathnames containing a period (.). Such pathnames are now correctly interpreted, and a corresponding software row for the application is created in the Inventory database (PRB0041931).
• FIX- If a name cannot be retrieved for a web application, then it is not possible to extract metering for that application. Additional error handling has been added to log such scenarios, ensuring that the Data Update Job no longer fails when it tries to process empty application names, as such entries will no longer be stored in the Inventory database (PRB0041992).
• FIX- Virtual machines (VMs) running on Red Hat Linux environments are now correctly recognized as such (PRB0042115).
• FIX- Snowpack files are now processed by Snow Inventory Server in chronological order ensuring that errors logged due to processing on a first come first served basis no longer arise (PRB0040756). This correction is also supported in Snow Inventory Server version 6.0.1 and higher.

5.4.1 (2018-06-28)

• ENHANCEMENT- All external libraries used by Inventory Server have been updated to maintain compatibility and ensure that the latest vulnerability patches have been applied.
• FIX- When Inventory Server receives an inventory scan file including a data row with invalid encoding, the row will now be converted with valid encoding (UTF-8) and the scan file will be processed fully.
• FIX- To limit the scope of user and computer discovery, it is now possible to use LDAP paths with OU (Organizational Unit) and CN (Common Name) fields during the setup of Active Directory Discovery in the Admin Console.
• FIX- When creating identities for discovered objects, additional parameters are now included in discovery data, improving the ability to uniquely identify devices.
• FIX- The identity management of Inventory Servers (Master Server and Service Gateways) now prevents new server objects from being created in the Snow Inventory database when hardware information is changed. To delete existing duplicates, please contact our Support.
• FIX- The values for total disk size and free disk space are now showing correctly in the device overview page in the Admin Console; for drives of types Local Fixed Disk and Fixed Disk Drive.
• FIX- Naming of processor elements AGENT_LOG and SWID_TAG have been re-aligned with Snow’s uppercase naming format.

5.4.0 (2018-04-05)

• NEW – Simplified migration from Inventory 3 with new upgrade wizard.
• NEW- Ability to set up a standalone Inventory Server.
• NEW – New system settings for Inventory Agents for Windows have been added to the Agent Configuration section for turning specific browser extension installations on or off.
• FIX- Agent Update jobs delayed due to multiple Master Server identities has been corrected and made more robust.
• FIX- An issue where we stored the names of Oracle option checks instead of Oracle option names as been corrected to store both.
• FIX- It’s now possible to use passwords that start with special characters when deploying Agents.

5.3.0 (2018-02-08)

• NEW – Support for new format of cloud-metering rules has been added. In Q1, 2018, the format of cloud-metering rules delivered by Snow’s Software Recognition Service (SRS) will change. To avail of new cloud-metering rules added after the format change requires Inventory Server version 5.3.0 and Windows agent version 5.2.3, or higher. Earlier versions of the Inventory Server and Windows agent will continue to function, but it will not be possible to benefit from the additional cloud-metering rules.
• NEW – The edition of SQL Server 2017 can now be determined.
• NEW – Cloud-application metering times will now be reported to Snow License Manager using the local time, instead of UTC – to be consistent with application usage metering, which Snow License Manager shows in local time.
• NEW – Active Directory discovery scanning can now be cancelled while it is running, by disabling it in the discovery settings of the Admin console.
• NEW – The garbage collector now removes history data for cloud-application metering in the same way that it removes metering history data for other applications. The number of days data is kept before removal is controlled by the setting DaysOfCumulativeTableHistoryToKeep in Inventory Server module configuration. More information on how to update this parameter is available in the User Guide: Snow Inventory Server.
• NEW – Performing an agent update from the Admin console wizard now shows the exact the number of devices that will be updated.
• FIX – Incorrect OS assignment for mobile devices during inventory has been rectified so that installed applications are now showing as expected in Snow License Manager.
• FIX – Swidtag information from the Linux and macOS agents is now stored correctly ,enabling Snow’s Software Recognition Service to improve identification of application bundles.
• FIX – The source that the Data Update Job (DUJ) uses to retrieve information about App-V applications has been changed ensure that the DUJ receives unique records.
• FIX – Agent updates now functions without errors when a computer appears twice in the targeting view.
• FIX – Install dates prior to Jan 1, 1753 – the default minimum value, will now be ignored by Inventory Server.
• FIX – Information about mobile devices is now shown correctly in the Device Properties view used by the DUJ.
• FIX – IBM-related data, such as PVU-values, retrieved from SIM connectors is now stored correctly .
• FIX – Snow Update Service (SUS) and Snow Management and Configuration Center (SMACC) are no longer installed on a Service Gateway when using the Repair option .
• FIX – A UI issue for discovery configuration in the Admin console which was causing dropdown-menus to display incorrectly has been corrected.
• FIX – Where available, full version information (n.n.n) is now stored for inventoried applications, enabling, for example, identification of installed patches/updates of applications across the estate.

5.2.2 (2017-10-27)

• FIX- Information from Snow Integration Connectors regarding whether a computer is virtual or not is now correctly stored by Snow Inventory Server.

5.2.1 (2017-10-23)

• FIX- Physical Windows computers with Hyper-V enabled are now correctly set by Snow Inventory Server as: not virtual.

5.2 (2017-09-20)

• NEW- Saas discovery and usage metering
• NEW- Azure and Amazon EC2 are now included in the list of supported hypervisor platforms
• NEW- Visualization of servers in the Admin Console has been improved through the addition of a “Last update” column
• NEW- For security reasons, the Inventory Server version number has been removed from the server splash screen
• NEW- To lower the impact on the network, the default network discovery interval has been increased from 30 seconds to 24 hours
• NEW- LDAP over SSL (LDAPS) paths are now supported for Active Directory discovery
• NEW- Performance improvements made in SQL data views will reduce the time it takes for the Data Update Job (DUJ) to complete
• NEW- A new setting (DaysOfCumulativeTableHistoryToKeep) has been added to control the number of days cumulative data
• FIX- Performance improvements have been made in AD discover
• FIX- In the Admin Console, the scheduling page has been updated to better reflect the applicable settings in the agent
• FIX- Virtual applications are now correctly exposed in the Data Update Job

5.1.7 (2017-08-28)

• NEW- A new setting “HostNameOnly”, has been added to enable identification of computers as unique using just the HostName field. For virtual AIX computers that cannot be identified with the built-in identity model, the default value for this setting is on.
• NEW- Minor security enhancements have been made to the server splash screen to conform with best practice.
• NEW- The animated loader in the Configuration Manager has been replaced with a static image.
• FIX- Web-metering patterns can now be fetched correctly through a Service Gateway.
• FIX- Processing multiple snowpacks from the same computer is no longer causing issues.
• FIX- FullName is now updated in the user account when new data comes in.
• FIX- Time parameters in agent configuration files are now in the format hh:mm, even when minutes are set to zero.

5.1.6 (2017-06-07)

• NEW – Support for discovery of multiple Active Directory domains. In the Admin Console it is now possible to configure multiple LDAP paths with specific credentials, for both device and user discovery.
• NEW – Use of TLS 1.2 is now supported by default – no longer requiring a change to registry settings.
• FIX – Performance improvements for garbage collection module will ensure that it does not timeout, including the possibility to configure the timeout value
• FIX – AD discovery settings are now stored correctly when modified from the Admin Console
• FIX – Stability issues when removing a master service in Server Configuration Manager have been remedied

5.1.5 (2017-05-10)

• NEW – Discovery data from new Snow Integration Connectors for Azure and Amazon EC2 can now be received, and is stored in the Snow Inventory DB. This information can be viewed in the Admin Console and in SLM.
• NEW – Discovery results obtained from different subnets are now accepted and stored by the Inventory Server.
• NEW – Additional details about virtual disks and logical disks that are part of virtual disks can now be received and displayed in the Admin Console.
• NEW – Exporting devices from the Inventory 5 database to an output file, now recreates TSapplications in the same format that the inventory agent. The data in the field “FullVersion” has also been normalized.
• NEW – Source-information of SIM-connectors can now be used by SRS, using the field “ScannerVersion”.
• FIX – All valid certificates are now visible in the server configuration manager 
• FIX – The Inventory Server now generates Oracle Management packs based on raw data in the same way that Inventory Data Processor (IDP) does. This change has been made so that all Oracle Management packs can be read by the daily Data Update Job 
• FIX – Processing of inventory details now recognizes edition information for SQL Server
• FIX – Uniqueness of Oracle Databases is now ensured through SnowDbId, which includes the Database ID and the Instance name 
• FIX – Issues related to deploying the Windows agent from the Admin Console have been fixed
• FIX – The correct semantic version is now shown in the Inventory server log
• FIX – Some spelling corrections have been made in the Admin Console

5.1.4 (2017-03-22)

• NEW – A new stored procedure “DeleteClients” has been created ensure that information deleted from Snow License Manager is deleted in the Inventory database
• NEW – The data processor now repairs any terminal server version strings that are incorrectly prefixed. For example, it will repair “TS-TS” into “TS-“.
• FIX – AIX LPARs where the Bios serial number cannot be retrieved are now identified by the hostname 
• FIX – Improvements made to database views DataSoftwareView2 and vMeteringOnlySoftware will improve performance for the Snow License Manager Data Update Job

5.1.3 (2017-01-26)

• NEW – Configuration Templates and Powershell Scripts for the Snow Inventory Agent can now be downloaded
• NEW – Platform and NIC have been added as discovery metadata columns. This information can now be displayed by selecting these columns in the View editor
• NEW – The admin console now provides feedback while it is busy
• NEW – When a computer is removed in Snow License Manager it is now removed from Inventory as well
• NEW – Processing of files from the SIM-connectors BigFix and vSphere has been improved
• FIX – Version information is now included in the software row for custom regkeys related to SQL server recognition
• FIX – No errors when merging data from SIM-connector data sources ILMT and Hyper-V
• FIX – Misspellings causing errors in metering data have been corrected

5.1.2 (2016-12-20)

• NEW – The SUS update of this release will perform an automatic restoration of historical data pertaining to Terminal Server Applications
• NEW – Additional database views created.
• NEW – General security enhancements.
• NEW – Enhancement in discovery identity, which now allows incomplete network information to be stored.
• FIX – VMs without a BIOS serial number now show up under Inventory servers in Snow Inventory SnowMACC.
• FIX – Deployment issues in Admin Console.
• FIX – Inventory Server is now able to process snowpack files containing SWID tags that lack a root element 
• FIX – Inventory data from OSX that includes invalid characters, such as &, in the software row are now processed.
• FIX – Graphs for “Agent with latest version” now display the correct information in the Admin Console.
• FIX – When network adapter scanning is turned off, inventory now works as expected network adapter information in not included in the scan. 
• FIX – The SUS update of this release will perform an automatic fix of incorrect historical data pertaining to Virtual Machines and data centers.  

5.1.1 (2016-12-01)

• NEW – To enhance security, the server name and build number have been removed from the Inventory server splash screen
• NEW – The visibility of long text values has been improved on the device summary page
• NEW – A clarification has been added in the agent configuration wizard to show which OS’s are eligible for software exclude
• FIX – The relationship between physical hosts and virtual machines updates correctly following a new scan (ServiceNow 0001264, 0001272)
• FIX – Terminal Server applications are stored correctly (ServiceNow 0001322)
• FIX – In addition, a few improvements have been made in the Admin console and Server configuration manager interfaces.

5.1 NEW VERSION (2016-11-14)

• NEW – Added user discovery possibilities
• NEW – Copying of both stock and custom views
• NEW – The network discovery configuration now allows adding ip-ranges outside of the service gateways own subnet.
• NEW – All memory details in the Devices/Hardware/Memory-grid are now shown with two decimals
• NEW – Chart on Overview-page renamed to “Device inventory status”
• NEW – Database internal field “AssignedID” was removed from the discovery view filters
• NEW – All discovery views are now sorted alphabetically
• NEW – On the device summary page, the “Agent scheduled”-field is replaced by “Last scan date” and shows the last date and time that the agent performed a scan.
• NEW – The “Is reachable”-column on the discovery views is shown as “Yes” and “No” instead of “1” and “0”
• NEW – When creating or modifying a view, this view is now automatically selected when saving it
• NEW – When adding specific devices to an agent update, it is now possible to select multiple items at a time
• FIX – “Show details” not opening on “Inventory servers”-node if not opened the first time
• FIX – Edit-button should always be disabled if not available
• FIX – Fixed a defect where Microsoft SQL Server edition was not identified properly
• FIX – Environment variables from Linux computers are not shown in Admin Console
• FIX – Service account needs “log on as service”-rights, clarification made in the GUI of Inventory Server Configuration Manager

5.0 NEW VERSION (2016-09-27)

• Please read release notes for further details

Snow for ServiceNow 4.x

Update Details

Snow for ServiceNow 4.x

Product Update

Most Recent Date: June 23, 2022

Product Update Method: Download apps from Servicenow Store

Product name: Snow for ServiceNow

Current Version: 4.1.1

Distribution: Download apps from ServiceNow Store

• Snow for ServiceNow (Catalog) – Link to ServiceNow Store
• Snow for ServiceNow (CMDB) – Link to ServiceNow Store

4.1.1 (2022-06-23)

A complete List of Release notes is found here

• NEW – The used source for reading the compliance calculation was updated for the Snow Atlas component. All the impacted fields were adjusted so that the user will get the correct compliance details once he will request them.
• FIX – The ‘Override Read only’ and ‘Read only’ properties from the ‘Software Product Model’ configuration page are not checked by default anymore.
• FIX – The ‘Run as’ default value from the ‘Software Import Job Resume’ was removed because the ‘Run as’ field should be empty as the user assigned against the field may not always exist in the customer environment.

4.1.0 (2021-06-22)

A complete set of Release notes is found here

• NEW – Updated support links: Support links have been updated to use the new Snow Documentation Portal.
• ENHANCEMENT – vCenters import into vCenter Datacenter: The items formerly imported into vCenter Instance are now imported into vCenter Datacenter. vCenter Datacenter now has Contains::Contained by relations with ESX Servers, replacing the old Managed::Managed by relations that VCenter Instance had with ESX Servers. Data in the vCenter Instance table should be moved to the vCenter Datacenter table. Additionally, old Managed::Managed by relationships can be removed. See other requirements for the required SIM version.
• ENHANCEMENT – Relationships reject by default: Relationships now have Choice Action set to Reject rows that have missing Parent and/or Child data.
• FIX – Import Status transform history: The Import Status page now correctly displays the rows as per the user profile timezone configuration.
• FIX – Import Status queue order: The Import Status page now correctly orders the queue with when the files will be processed.

4.0 (2019-02-14)

A complete set of Release notes is found here

• NEW – Concurrent Imports: Moving away from synchronous imports, we now deliver a solution to take advantage of concurrent imports in ServiceNow, which split incoming data into multiple import sets and transform the import sets concurrently to reduce processing time.
• NEW – Guided Setups: Taking advantage of the Guided Setup feature on ServiceNow, we now deliver a way for you to get set up faster than ever. You will have a clear step-by-step setup process of the application, with detailed information and useful comments to explain each feature in the Snow for ServiceNow integration. To support both cases, use of the ServiceNow CMDB Identification and Reconciliation module is now an available option. In this release of Snow for ServiceNow, support for Identification and Reconciliation option is delivered as a feature preview, indicating that limited beta testing has taken place. If you wish to participate in the adaption of the ServiceNow CMDB Identification and Reconciliation engine, please log a ticket on the Snow Support Portal.
• NEW- Snow Software CMDB Integration Features
  • More Complete Asset Data. A standardized approach to naming, asset identification, and data cleansing provides ServiceNow with an accurate representation of the assets within a company structure. Automatic population and maintenance of the CMDB solves time and cost issues associated with manual maintenance of business intelligence, improving data quality and accuracy of the CMDB.
  • Best-in-class Solutions. Software asset management and IT service management are distinct disciplines with different priorities and varying requirements. Building a bridge between them enables each discipline to deliver best in class solutions, while leveraging relevant intelligence from the other.
  • User Satisfaction. Provides ServiceNow with insight by providing the service ticket resolution process with accurate runtime environment information including installed software versions, hardware, and user roles. Service tickets can be resolved more efficiently–in some cases, up to 25% faster–improving user satisfaction.
  • Accurate Information. Adding intelligence like real-time license availability shortens the time to process user requests for software. IT Financial Management (ITFM) can be enriched with software usage information to enable accurate billing to the appropriate business unit.
  • Enriched Resolution. By automatically populating the CMDB with data such as the software version a user is running, a description of the hardware environment the software is running in and the policies governing access, the service desk has enriched ticket data, which minimizes resolution times.
  • Support for ServiceNow CMDB Identification and Reconciliation module The Identification and Reconciliation module in ServiceNow provides a centralized framework for identifying and reconciling data from different data sources. It helps maintain the integrity of a CMDB when multiple data sources, including Snow Software, are used to create and update CI records. For more information, refer to CMDB Identification and Reconciliation on the ServiceNow documentation portal. 
  • Concurrent Imports Moving away from synchronous imports, we now deliver a solution to take advantage of concurrent imports in ServiceNow, which split incoming data into multiple import sets and transform the import sets concurrently to reduce processing time. For more information, refer to Concurrent imports on the ServiceNow documentation portal.
  • Guided Setups Taking advantage of the Guided Setup feature on ServiceNow, we now deliver a way for you to get set up faster than ever. You will have a clear step-by-step setup process of the application, with detailed information and useful comments to explain each feature in the Snow for ServiceNow integration.
  • CI class mapping We have improved our CI class mapping feature, allowing for finer tuning of which CI class imported computer should have. You will now find filters for IsServer, IsVirtual, and IsPortable, allowing you to customize the import process to your needs.

Snow for ServiceNow 3.x

Update Details

Snow for ServiceNow 3.x

Product Update

Most Recent Date: February 14, 2019

Product Update Method: Download apps from Servicenow Store

Product name: Snow for ServiceNow

Current version: 3.3

Distribution: Download apps from Servicenow Store

• Snow for ServiceNow (Catalog) – Link to ServiceNow Store
• Snow for ServiceNow (CMDB) – Link to ServiceNow Store

3.3 (2019-02-14)

A complete set of Release notes is found here

• NEW – Software usage for ServiceNow: Usage data is now extracted from Snow License Manager for use in ServiceNow. Stored in standard software instance tables and linked directly to each computer CI, usage data is now available to all applications, processes, and workflows across the ServiceNow platform.
• NEW – Support for Snow License Manager custom fields: This feature enables custom fields created in Snow License Manager to be correlated with the desired destination in ServiceNow and provides a standardized method for aggregating custom-field data from Snow to ServiceNow.
• NEW – Additional filtering options: Additional filtering options Include Servers and Include Non-Servers are now part of the connector configuration for ServiceNow CMDB. 
• NEW* – About CMDB identification and reconciliation: The Identification and Reconciliation module in ServiceNow provides a centralized framework for identifying and reconciling data from different data sources. It helps maintain the integrity of a CMDB when multiple data sources, including Snow, are used to create and update CI records.
• NEW* – Support for ServiceNow CMDB Identification and Reconciliation module: Default logic in Snow for ServiceNow 3.3 provides support for identification and reconciliation of computer CIs against data exported from Snow License Manager 

*In this release of Snow for ServiceNow, support for Identification and Reconciliation option is delivered as a feature preview, indicating that limited beta testing has taken place. If you wish to participate in the adaption of the ServiceNow CMDB Identification and Reconciliation engine, please log a ticket on the Snow Support Portal. To use the CMDB Identification and Reconciliation module, Configuration Management For Scoped Apps (CMDB) system plugin needs to be activated.

3.2 (2018-10-22)

A complete set of Release notes is found here

• NEW – Support for Computer Lifecycle Management
• NEW – Servicenow Store: The Snow for ServiceNow applications Product and Service Catalog update and CMDB integration are now available in the ServiceNow Store.
• NEW – Checkboxes – “Wait for the Data Update Job to finish” and “Change Page Queue Size“ – have been added to the configuration of this connector. 
• NEW – A dropdown selector – “ServiceNow upload batch size” – has been added to the configuration of this connector
• FIX: An issue that could potentially cause duplicate Configuration Items (Cis) has been fixed for scenarios where computer names and/or serial numbers contain poor-quality data.

Snow Inventory Oracle Middleware Scanner 2.x

Update Details

Snow Inventory Oracle Middleware Scanner 2.x

Product Update Most Recent Date

Feb 1, 2023

Product Update Method: Snow Update Service

Product name: Snow Inventory Oracle Middleware Scanner Current

Version: 3.0.0

Distribution method: Snow Update Service 

Please visit the Snow Software Release Notes page or Release Notes Index to find more about the content of this release.

2.0.0 (2022-06-15)

• Enhancement – Additional Oracle Database information for generating predefined output is now produced from the scanner, including database options and management packs.
• Fix – The scanner will now properly identify WebLogic installations when there are no logical domains created. (04549039)

1.2.0 (2021-09-01)

• ENHANCEMENT – The scanner now detects the Java Advanced Management Console application deployed on a WebLogic server.
• Fix – The scanner now ignores commented paths in the oraInventory config file.

1.1.0 (2020-10-21)

• ENHANCEMENT- Recognition of Oracle Middleware WebLogic 11g installation and edition is now added.
• FIX – Improved operating system detection on AIX environments (04427617).

1.0.1 (2020-08-24)

• ENHANCEMENT- Support for Weblogic 14c was added.
• ENHANCEMENT- The scanner will now discover running Weblogic Server processes under Windows and Linux, to identify additional Weblogic home paths.
• FIX- The hostname generated by the scanner will now match the one from the agent and will be correctly matched with an appropriate Oracle Middleware WebLogic server (04356614).

1.0.0 (2018-11-22)

ORIGINAL VERSION

In our commitment to optimizing enterprise software spend and mitigating risk, this first middleware offering from Snow provides inventory data for Oracle WebLogic Server.

Snow Inventory Agent for Windows 5.x

Update Details

Snow Inventory Agent for Windows 5.x

Product Update

Most Recent Date: October 23, 2018

Product Update Method: SUS and Package builder

5.3.1 (2018-10-23)

• A newer version of the third-party CPUID module has been included, which has improved CPU detection for:
  • AMD desktop Raven Ridge APU (AM4)
  • Intel Coffee Lake processors and Z370 platform
  • Intel Skylake-X HCC processors
  • Intel Xeon Skylake-SP and Xeon/W Skylake processors
  • Intel Xeon Phi Knight Landing Intel 9th generation Core family (Coffee Lake 9900K, 9700K, 9600K, 9600, 9500 and 9400).
  • Intel Coffee Lake-U processors.
  • Intel Z390.
  • AMD ThreadRipper 2000.

5.3.0 (2018-04-05)

• NEW- Cloud application metering and discovery for internet explorer 11
• NEW- Cloud application metering and discovery for mozilla firefox
• NEW- Changes have been made to the chrome extension to ensure consistent behavior with other supported Snow browser extensions.
• NEW- All extensions (Google Chrome, Internet Explorer 11, and Firefox) can now be separately enabled/disabled by using the respective settings saas.chrome.enabled, saas.ie11.enabled and saas.firefox.enabled in the Agent configuration.
• FIX- The Inventory Agent service no longer hangs when starting the agent service on a Citrix Server.

5.2.4 (2018-03-21)

• FIX – Command-line update for uninstall of Inventory agents.

5.2.3 (2017-12-11)

• NEW- Support for new format of cloud-metering rules.

5.2.2 (2017-10-16)

• NEW- The field IsVirtual has been added to the client tag in the inventory scan result. This field will be set to true if a hypervisor is detected on the scanned machine, and false otherwise.
• NEW- The field UTC-offset has also been added. It stores the time zone of the local computer enabling dates and times to be presented in any format.
• NEW- A newer version of the third-party CPUID component is included in the agent. This version has improved CPU detection for: o Intel Kaby Lake processors o AMD Embedded G and R-series processors o AMD Bristol Ridge processors o AMD Ryzen 5 and Ryzen 3 support o DMP Vortex86 DX3 o AMD Threadripper o Intel SKL-X.
• NEW- The setting hardware.scan.enable_cpuid has been added to disable use of the third-party component CPUID.
• NEW- For privacy reasons, the software metering data (temporarily stored by the agent) is now obfuscated.
• NEW- Drop location endpoints can now be configured without specifying the full URL. If it is missing, the suffix api/receiver/receive will be automatically appended to the URL of a drop location endpoint.
• FIX- Command prompt windows popping up during login no longer occurs.

5.2.1 (2017-09-05)

• FIX – The run counter is now reported correctly for software usage metering. Previously, a bug introduced in version 5.1.0 and included also in versions 5.1.1 and 5.2.0 have caused both fields “Run” and “Per run” to show up incorrectly in Snow License Manager.
• FIX – An issue with parsing of the web application patterns file has been resolved.
• FIX- A potential risk with a non-threadsafe pointer in web application metering has been mitigated 

5.2.0 (2017-07-19)

• NEW – HYPERVISOR DETECTION FOR MICROSOFT AZURE AND AMAZON EC2: This version of the Snow Inventory agent for Windows provides additional hypervisor detection for Azure and Amazon EC2 environments. Specifically, the Manufacturer/Model fields will be set to Microsoft/Azure or Amazon.com, Inc./Elastic Cloud 2.
• FIX – If the time setting for inventory scheduling in the configuration file is invalid, the agent defaults scheduling to 09:00.
• FIX – The error-handling mechanism for loss of network connectivity during data transmission has been improved to ensure that the agent service continues to run.
• FIX – Compatibility issues with older versions of Windows such as Windows 2003 and XP have been corrected.
• FIX – A problem with impersonation no longer causes the agent to stop scanning. 

5.1.1 (2017-06-19)

• NEW – New configuration setting <Environment><Ignore> can be used to exclude specified environment variables from the scan result.
• NEW – All memory allocations based on external inputs are now validated.
• FIX – Randomization parameters included in the scheduled inventorying of machines are now working properly.
• FIX – MachineSID is now being picked up correctly. Previously, an incorrect value could cause unique machines to be merged.

5.1.0 (2017-05-10)

• NEW – WEB-APPLICATION METERING WITH CHROME
• NEW – Details of SSD-disks are now included in the scan result
• NEW – Version information for Windows 10 now contains the full OS version number (previously only the major and minor release numbers were provided, such as 10.0)
• NEW – Inventory Agents deployed from the Snow Inventory Admin Console can now be uninstalled locally from the local Windows control panel.
• FIX – System setting names that are misspelled when manually editing the snowagent.config no longer causes the values of the first system setting in the configuration file to be overridden
• FIX – Details for “SQL server 2012 Windows internal database” missing, no longer creates a false positive hit for a SQL server in Snow License Manager 
• FIX – All App-V applications are now included in the scan result

5.0.2 (2016-12-14)

• NEW – Added reporting of memory module information
• NEW – Added Snow agent as a software row in the scan result
• NEW – Normalized version reporting from the agent
• NEW – Improved command line option help text for -package argument
• FIX – Improved stability while doing software scanning, related to an issue reported when performing a scan on Citrix servers

5.0.1 (2016-10-10)

• FIX – Fixed an issue where custom registry keys were not included in the scan result

5.0 NEW VERSION (2016-09-27)

• Please read release notes for Inventory 5 for further details

Snow Integration Manager 4.x

Update Details

Snow Integration Manager 4.x

Product Update

Most Recent Date: August 26, 2018

Product Update Method: Setup Package

4.7.02 (2016-08-26)

• NEW – The performance of the ServiceNow connector has been improved when collecting data from Snow License Manager. 
• FIX – Fixed an issue where an error was returned during collection of hosts and virtual machines from Citrix XenServer. This occurred when a host had been deleted in XenServer
• FIX – Fixed an issue where computers originating from SCCM were not updated in ServiceNow when aggregating data from Snow License Manager, due to computers’ last scan date not being updated

4.7.01 (2016-06-30)

• NEW – Performance improvements of the BMC ADDM connector 
• NEW – Added support for Linux to the FrontRange Discovery connector
• NEW – Performance improvements of the ServiceNow connectors
• FIX – Corrected issue where HP DDMI fails to fetch domain name (D7364)
• FIX – Corrected issue where HP DDMI uses the global site id even when the local site id has been set (D6975)
• FIX – Corrected issue where adding a non-VMM server in SIM Connector makes whole connector fail (D6837)

4.7.00 (2016-05-16)

• NEW- New connector for MobileIron 8.5
• NEW- New Connector for AirWatch
• NEW- New connector for IBM License Metric Tool
• NEW- New connector for IBM BigFix 
• NEW- New connector for HEAT Discovery
• NEW- SWIDTAG support in the SCCM connector
• NEW- Metering support in the LANDesk connector
• NEW- Performance improvement to the Microsoft SCCM connector
• NEW- Performance improvements to the ServiceNow connectors
• NEW- New attribute to the SnowXML connector
• NEW- Changes to the Dell KACE connector
• FIX- An issue corrected where SnowXML fails to parse oracle Oracle information (D6811)

4.6.02 (2016-02-12)

• FIX- Corrected an issue in the oracle scanner connector where options did not get displayed correctly in Snow License Manager for some databases (D6246)
• FIX- Corrected an issue where the files from the inventory file forwarder sometimes got blocked by proxy servers (D6336)

4.6.01 (2016-01-20)

• NEW – New connector, ServiceNow scoped application
• NEW – Support for processing additional information from AIX 

4.6.00 (2015-12-10)

• NEW – New datacenter connector for Red Hat Enterprise Virtualization (RHEV)
• NEW – Enhancement to the Snow Device Manager integration connector
• NEW – Enhancement to the ServiceNow data exchange connector
• FIX – Corrected issue where SnowXML files failed to get processed due to naming convention limitations (D4774)
• FIX – Corrected issue with the Dell KACE 3rd party inventory connector and missing tables, “Unknown column Virtual” (D5489) 

4.5.00 (FR3) (2015-10-20)

• NEW – Enhanced Snow XML connector
• NEW – Snow Device Manager integration connector
• NEW – Mobile device inventory data from any MDM/EMM solution
• FIX – Data collection from a case sensitive Dell KACE database now possible (D5078)
• FIX – Improved delta updates for the Altiris connector, using inventory date instead of modified date (F4914)
• FIX – Improved software retrieval from BMC ADDM (D5431)

4.4.01 (2015-08-27)

• NEW – Verified support for VMware vSphere 6.0
• NEW – Verified support for XenServer 6.5
• NEW – New integration connector – iQuate iQSonar

4.4.00 NEW VERSION (2015-08-06)

• NEW – New integration connector – HP Server Automation
• NEW – Extended inventory of SQL edition from SCCM
• NEW – Added support for new versions of SCCM, 2012 R2 SP1 and 2012 SP2
• FIX – For some particular scenarios the Hyper-V Configuration throws an unhandled exception on aggregation (D3346)
• FIX – Fixed a problem in the SIM Hyper-V connector when the number of processors returned value zero (D3375)
• FIX – An occasional problem when SIM extract data from XenServer is now fixed (D3392)
• FIX – FrontRange discovery now successful even though some hardware information is missing (D3417)
• FIX – No duplicated records are created when using SCCM 2007 connector (D4404)
• FIX – When multiple connections, aggregation do not stop even though there is no connection to a source (D4445)
• FIX – Correct number of processor cores shown when a machine have multiple processors (D4506)
• FIX – Hyper-V connector can now aggregate even if connection fails to any of the hosts (4511)

4.3.00 NEW VERSION (2014-12-18)

• NEW – General availability of three new integration connectors: BMC ADDM, IBM TAD4D and Dell KACE
• FIX – The Oracle Scanner provider in SIM was not able to parse the tables memory, operating system and software (D2820)
• FIX – The SIM connector for vSphere was not always picking the desired datacenter name  (D3068)
• FIX – When using ESX 5.1 and the vSphere connector on nested vApps the connector did not collect the VM’s residing in the vApp’s (D3591) (3496)
• FIX – Aggregation date was moved to next day on service reset (D3619)

4.2.01 (2014-11-18)

• NEW – Enhanced support for Oracle 12C
• FIX – Product details from report “License 01D” no longer gathered from SCCM 2012 (3690)
• FIX – Incorrect unit of memory from Altiris data with EDP (3685)
• FIX – Altiris plugin for EDP: remove blank space from “domain/ user” (3496)

4.2.00 NEW VERSION (2014-10-29)

• New features: Please read the Release Notes for details. Found on www.snowsoftware.com/int/download
• FIX – Wrong operating system information from SCCM plugin (D2553)
• FIX – vSphere provider is returning the wrong bios serial number (D2539)
• FIX – HP-UX B11.31 is reported as unknown OS (D2463)
• FIX – Incorrect Biosdate from vSphere provider (D2312)
• FIX – Error when processing XML files – last aggregation date in future (D2037)
• FIX – EDP sets last aggregation date incorrectly in the registry (D1612)
• FIX – Altiris provider not picking up RAM (D1440)
• FIX – The Inventory File Forwarder provider is removing the INV files even when sending fails (D3252)
• FIX – Processor information cut when fetching from SCCM (D983)
• FIX – Reset of EDP aggregation period (D1350)
• FIX – EDP 4.0 (with SCCM 2012) date format causes errors (D1985)
• FIX – FrontRange plugin for EDP not able to retrieve IP for all computer types (D3041)

4.1.01 (2014-02-21)

• FIX – Corrected a problem with the Oracle Scanner Plugin

4.1.00 NEW VERSION (2013-12-12)

• New features: Please read the Release Notes for details. Found on www.snowsoftware.com/int/download
• FIX – Problems identifying Windows Server 2003 R2 (displayed without R2) when gathering data from SCCM 2007.
• FIX – EDP schedule used even though scheduling is turned off
• FIX – EDP Multi-threading causes problems when running more than one instance of the same data provider

4.0.00 NEW VERSION (2013-08-27)

• NEW – Multiple Plugins
• NEW Plugin – LANDesk v9.0 and v9.5
• NEW – Redesigned scheduling
• NEW – New default log path
• NEW – Metering filters for SCCM 2007 and 2012
• NEW  – Added a notice when selecting “Integrated security”
• FIX – Memory size error when importing computer via OracleLicenseServer plug-in in EDP schedule
• FIX – FileSize not captured when using SnowXML plugin
• FIX – Validate that incoming folder has been provided
• FIX – Added warning if LastAggregationDate is set to a later date than local system time
• FIX – Filter name wrong in SCCM 2007/2012 Plugin
• FIX – Remove possibility to open multiple preview windows in Provider settings
• FIX – Changed LastAggregationDate handling to accommodate different time zones

Snow Inventory Agent For Linux 5.x

Update Details

Snow Inventory Agent For Linux 5.x

Product Update

Most Recent Date: January 18, 2018

Product Update Method

SUS and Package builder

5.2.0 (2018-01-18)

• NEW-Detection of running processes
• NEW- To fulfil the requirements for Principle of least Privileges, the inventory agent no longer needs to run as superuser. Instead, the user account running the agent needs sudo access to the specific commands mentioned in the Linux agent user guide.
• NEW- For performance and stability reasons, the agent now gathers hardware details using dmidecode.
• NEW- To improve the user experience, detection of Amazon EC2 hypervisor no longer outputs to the terminal window.
• FIX- Special characters in the InstallDate-column have been corrected to a valid date format. 

5.1 (2017-09-20)

• NEW – In a Citrix XenServer environment, the agent now detects Hypervisor details, such as Hypervisor name, Manufacturer, and Model
• NEW – A new setting “ignore_bind_mounts” has been added. When enabled, the agent will not scan bind mounts, under specific conditions
• NEW – The request header sent to the server now includes site name. In the future, this data will enable the Inventory Server to block unwanted agents from sending files
• NEW – A new configuration setting <Environment><Ignore> can be used to exclude specified environment variables from the scan result
• FIX – The setting “http.ssl_verify” now defaults to true, as stated in the user guide
• FIX – Spelling errors in system setting names made through manual editing of the snowagent.config file no longer cause the first system setting value to be overridden
• FIX – Inventory details for network adapters are now gathered for Debian 3.2.63-2

5.0.1 (2016-11-30)

• NEW – Normalized version reporting from the agent
• NEW – Format of Client Version attribute is now correct in scan result
• FIX – Open files not scanned. This issue was solved by opening files in read-only mode

5.0 NEW VERSION (2016-09-27)

• Please read release notes for Inventory 5 for further details

Snow Inventory Data Processor 4.x

Update Details

Snow Inventory Data Processor 4.x

Product Update

Most Recent Date: January 03, 2018

Product Update Method: Setup Package

Product name: Snow Inventory Data Processor

Current version: 4.6.10

Distribution method: Setup package

4.6.10 (2018-01-03)

• NEW- Recognition for SQL Server 2017 editions has been added.
• NEW- Support for the upcoming Snow Integration Connector for Intune has been added.
• FIX- Length issues associated with Id and ParentId columns length on the Metering, Software and SoftwareChange tables have been resolved.
• FIX- Deadlocks during the processing of inventory no longer arise.
• FIX-vSphere and ILMT data now merge correctly.
• FIX-The vDisplayAdapter view now shows the MaxColor count correctly.
• FIX-AD objects without a distinguished name no longer cause the processor to crash.
• FIX-Processing of Registry Key rows missing the Name tag no longer throws an error.
• FIX-Processing of logical disk rows missing the RemoteName tag no longer throws an error.
• FIX-Duplicates are no longer being created due to merging issues between ILMT/BigFix and IQuate.
• FIX-ESX Virtual Machines are no longer being merged, when they should not.

4.6.09 (2016-07-04)

• FIX – Fixed an issue where in some cases the runtime minutes and run counts in the usage data from third party systems were stored incorrectly in the Inventory database. This fix will correct all the incorrect data historically. (D7434)

4.6.08 (2016-06-16)

• NEW – Enhanced edition recognition for Microsoft SQL Server 2016 (F7339)
• FIX – Fixed an issue where version numbers for ODBC drivers were not being picked up from the Inventory file (D7228)

4.6.07 (2016-05-11)

• NEW – Increased support for clients to handle data when the same client is reporting from several sources (including new ILMT connectors) (F7076)
• FIX – Issue resolved where errors were thrown when processing client App-V data from Snow Integration Manager SCCM connector (D6767)
• FIX – Operating system information for clients coming from the Snow Integration Manager VMWare connector are now correctly updated (D6733)

4.6.06 (2016-02-19)

• FIX – Oracle Database Express Edition and Standard Edition Two are now recognized correctly (D6220)

4.6.05 (2016-01-22)

• NEW – Support for processing additional information from AIX
• FIX – Solved an issue where usage from LanDesk SIM connector was skipped due to incorrect dates (D6093)
• FIX – Solved an issue where duplicates could be generated for hosts having FQDN as hostname (D6066)
• FIX – Solved an issue where some data was incorrectly merged when clients report from both iQuate and vSphere SIM connectors (D5751)
• FIX – Solved an issue where clients running RHEL operating system were incorrectly flagged with a Windows OSType (D5743)
• FIX – IDP now sets the manufacturer and model information for clients running Solaris Zones (D4604)

4.6.04 (2015-09-22)

• FIX – An issue solved where terminal server applications in specific scenarios were tied to workstations with a non-server operating system (D5197)
• FIX – Client information is now merged correctly when combining inventory data from both SCCM and Hyper-V integration connectors (D4555)
• FIX – Application usage information is now correctly added to the concurrency table (D4223)
• FIX – Default base date is added as the install date when missing from the inventory file (D4133)
• FIX – An issue solved where the application checksum could be duplicated in some rare cases in larger platforms (~20 000 seats or more) (D2643)

4.6.03 (2015-06-17)

• FIX – Software is removed correctly from Snow Inventory database (D4397 & D3969)
• FIX – Correct numbers of processor cores are shown for Solaris SPARC (D4326)
• FIX – No errors occur when processing Oracle data when there is duplicate information in the Inventory file (D4313)
• New feature – New setting is implemented to discard Network adapter information from being processed (F4819)

4.6.02 (2015-03-24)

• New feature: Weekly Client Processing
• New feature: Updates in procedures adding Environment variables and Registry keys to enhance performance.
• New feature: New settings to discard processing of Environment variables, Windows services and Device drivers.
• FIX – Carriage return and line feed characters displayed in Index message popup (4208)

4.6.01 (2014-12-18)

• New feature: Support for pre-recognized software
• FIX – Virtual Software Packages not marked as IsVirtual (4128)
• FIX – IP-Address not removed in inventory if client reports without IP-Address (3782)
• FIX – Oracle databases missing instance information in data guard setups (3343)

4.6.00 NEW VERSION (2014-11-13)

• New feature: Please read the Release Notes for details. Found on www.snowsoftware.com/int/download.
• FIX – Microsoft SQL Server Windows Internal Database not identified correctly (D3658)
• FIX – Encoding problems due to invalid characters in XML file from Linux agents (D3534 & D3315)
• FIX – Software rows incorrectly marked as removed for TS-Applications (D3314)
• FIX – License check does not consider client deletes during runtime (D3274)
• FIX – Debian OS not being parsed correctly (D3265)

4.5.00 NEW VERSION (2014-04-29)

• NEW – Support for processing Active Directory Discovery data

4.4.02 (2014-04-03)

• FIX – Several Microsoft SQL server installations are missing edition (2698)
• FIX – Duplicate virtual machines in datacenter/cluster (3011)
• NEW – Improved Microsoft SQL Server edition recognition
• NEW – Software is generated from virtual software packages

4.4.01 (2014-02-03)

• FIX – Performance issue causing high resource allocation on the SQL Server (2478)
• FIX – In some cases IDP 4.4 does not remove uninstalled software (2477)
• FIX – LoginUser without domain name receives wrong information (2287)
• FIX – Incremental scans processed removes unhanged software (2238)
• FIX – Inventory Data Processor only picks up one vSphere feature (2140)
• FIX – Issue with TS metering from Windows Client operating systems (1956)
• FIX – Problems matching machines reporting with FQDN and hostname from different Inventory sources (1952)
• FIX – vCustomRegistryKeys shows removed keys (1834)
• NEW – Limit inventory file size (3294)
• NEW – LoginUser without domain name receives wrong information (2287)
• NEW – Add setting for file processing selection (disk or memory) (3292)

4.4.00 NEW VERSION (2013-12-12)

• New features: Please read the Release Notes for details. Found at www.snowsoftware.com/download.
• FIX – Oracle Database and Database Properties gets merged when using Dataguard
• FIX – Username gets (N/A) prefix
• FIX – SQL Edition from custom registry key not working if more than 1 SQL edition/version is installed simultaneously

4.3.01 (2013-09-18)

• FIX – Use CPU info from Snow Inventory Oracle Scanner when merging data with Snow Inventory Client for Linux 1.5 or older
• FIX – Includes a correction for a metering issue in the inventory 3.5 agent for windows

4.3.00 NEW VERSION (2013-03-20)

• Please read the Release Notes for details. Found on www.snowsoftware.com/int/download

4.2.00 (2012-10-29)

• FIX – Crash when loading large file lists (932)

4.2.00 NEW VERSION (2012-10-25)

• NEW – Support for web applications through Snow Inventory Client for Windows

4.1.03 (2012-09-06) CRITICAL UPDATE

• FIX – IDP creates duplicate entries of hardware items when incremental client scan is used

4.1.03 (2012-08-13)

• FIX – Not processing FullName of users from LoginUser (637)
• FIX – Failed to add/update client data: String or binary data would be truncated (673)

4.1.02 (2012-07-27)

• FIX – Problem with file paths being empty

4.1.02 (2012-07-20)

• FIX – Oracle option and management pack correction

4.1.01 (2012-01-24)

• NEW – Support for login history full user name feature in SCCM
• FIX – Correction for OEM operating systems

4.1.00 (2012-01-02)

• NEW – Support for Snow Inventory Client 3.4

4.0.06 (2011-12-16)

• FIX – Correction for virtual package information (3.4 client only)

4.0.06 (2011-12-14)

• NEW – Added functionality for user name value replacements (domain and suffix)

4.0.05 (2011-11-25)

• FIX – Critical update for software removal management
• FIX – Update for handling of duplicate machines

4.0.04 (2011-11-10)

• FIX – SQL Performance problems when adding software rows

4.0.03 (2011-11-03)

• NEW – Improved management for EDP client types
• FIX – Correction for incremental scan management for EDP based clients

4.0.02 (2011-10-31)

• FIX – Includes new procedure for the Inventory database to better manage TS-software

4.0.01 (2011-10-26)

• FIX – Improved handling for data from incremental scans

4.0.00 (2011-06-01)

• ORIGINAL VERSION

Snow Inventory Oracle Scanner 5.x

Update Details

Snow Inventory Oracle Scanner 5.x

Product Update

Most Recent Date: November 02, 2017

Product Update Method: Snow Update Service

5.0.1 NEW VERSION (2017-11-02)

• NEW- Detection checks have been added for a number of Oracle options: o Active Data Guard – Global Data Services o Advanced Security – Data Redaction o Advanced Compression – Heat Map o Database Vault – Privilege Analysis o Real Application Clusters (RAC) – Quality of Service Management o RAC One Node – Quality of Service Management o Partitioning – Zone Maps
• NEW- A new debug setting has been added to the configuration file. When enabled, this setting includes intermediary data gathered from the environment in the resulting snowpack, which can be used for diagnostics purposes.
• NEW- To improve troubleshooting, the log file now contains both the type and message of a thrown exception.
• FIX- Oracle option names are now reported correctly.
• FIX- Connection issues with Oracle 9i databases have been resolved by encapsulating logon credentials using quotation marks.
• FIX- Minor corrections have been made to the scripts used to query the Oracle database.

5.0 NEW VERSION (2016-09-27)

• Please read release notes for Inventory 5 for further details

Snow Inventory Agent For Unix 5.x

Update Details

Snow Inventory Agent For Unix 5.x

Product Update

Most Recent Date: October 11, 2017

Product Update Method: Snow Update Service or Setup package

5.0.4 (2017-10-11)

• NEW- The performance of the software scanner has been improved to lower the time needed by the agent. 
• NEW- The request header sent to the server now includes the site name. This can in the future help the Inventory Server to block unwanted agents to send files.
• NEW- A new configuration setting can be used to exclude specified environment variables from the scan result.
• NEW- Additional logging on file system information during software scanning has been added.
• NEW- The Configname-attribute is now included in the Client-tag of the inventory file.
• FIX- The agent can now connect correctly to Oracle 9i databases.
• FIX- The correct exit code is now returned.

5.0.3 (2017-01-26)

• NEW – Help text is now available through the command line argument ‘-h’ aligning with agents for other platforms (MacOS, Linux, and Windows)
• NEW – Running the Unix agent without command line arguments performs a scan, even if connection is not available to Inventory Server. The scan now runs as soon as the connection becomes available.

5.0.2 (2016-11-30)

• NEW – Mount points that cannot be read during disk scanning are ignored
• NEW – Normalized version reporting from the agent
• FIX – Capability to detect type of sun4v processor is now included in scan

5.0.1 (2016-10-19)

• NEW – Less memory usage during file scanning
• FIX – Fixed an issue where file scanning was not working properly
• FIX – Fixed an issue where ClientVersion attribute was not included in scan result

5.0 NEW VERSION (2016-09-27)

• Please read release notes for Inventory 5 for further details

Snow Inventory Agent for Windows 3.x

Update Details

Snow Inventory Agent for Windows 3.x

Product Update

Most Recent Date: May 29, 2017

Product Update Method: SUS and Package builder

3.7.06 (2017-05-29)

• NEW – All App-V applications are now included in the scan result 

3.7.05 (2016-06-07)

• NEW – Integration with Snow Inventory Oracle Scanner (SIOS) 2.3, including updated Oracle database inventory scripts.
• FIX – Fixed an issue where not all App-V 5 packages were picked up during registry scanning (D6819)
• FIX – Fixed an issue with the “NetAdapter” configuration setting not excluding all network adapter information from the generated inventory file (D6397)
• FIX – Fixed an issue where the client incorrectly scanned network paths if shortcuts to the location existed on the start menu (D6160)
• FIX – Fixed an issue where an informational message was logged as an error in the client log file (D5547)
• FIX – Fixed an issue with the processor scanning that could in some environments freeze the scanner.exe (D5266)

3.7.04 (2016-03-14)

• FIX – Software rows are now added for all metered Windows processes if a related executable is found locally on the computer. This solves an issue where applications in Snow License Manager were considered not to be installed due to missing software rows (F6891)
• FIX – An issue solved where specific executables were not picked up by software scanning. (D5893, D5785 & D1954)
• FIX – EAn issue solved where device names were not picked up correctly in Citrix XenDesktop environments. (D5583)

3.7.03 (2015-10-23)

• FIX – Fixed issue where invalid XML characters were found in the generated inventory file (D3397, D3225, D1564)
• FIX – Improved registry scanning for App-V 5 Applications (D4680)
• FIX – Environmental variables and printers are now correctly picked up (D4147, D2461)
• FIX – Improved functionality to recognize installation dates for applications (D3990)
• FIX – Client only picks .sys2 files when adding SYS2 to ScanInclFileExtList (D3199)

3.7.02 (2014-12-18)

• NEW – Enhanced support for Microsoft App-V, version 5
• FIX – In rare case scenarios the Scanner.exe terminated (1541, 2167, 3069, 3495, 3728)

3.7.01 (2014-11-18)

• NEW – Enhanced support for Oracle 12C
• FIX – Client does not generate Software rows for Services (3595)
• FIX – ExcludeFolder under [Metering] not working (3419)
• FIX – Oracle scanning in Windows client – no data written to XML (3301)
• FIX – Oracle Scanner – Incorrect sqlplus syntax in combination with Oracle Database version 9i (3507)

3.7.00 NEW VERSION (2014-05-19)

• Please read the Release Notes for details about new features. Found on www.snowsoftware.com/int/download
• FIX – Setting: CollectSoftwareInfo=no,  software info still inventoried (D1305)
• FIX – Setting: CollectHardwareInfo=no,  hardware information still inventoried. Note that, it’s not possible to disable BIOS and network hardware scan, since this information is required to establish a unique client ID (D1461)
• FIX – ERROR C:\Program Files\INVENTORYCLIENT\Scanner64.exe” /RUN’ (0). The operation completed successfully. (D2439)
• FIX – Issue with scan schedule if scan overlaps 00:00 (day shift) when randomize is used (D1763)
• FIX –The Windows Client (version 3.6.02) occasionally crashes on Windows Server 2003 R2 with error message: The thread tried to read from or write to a virtual address for which it does not have the appropriate access. (D2822)
• FIX – Processes started in a locked active user sessions are continuously logged as metering when client restarts (D3214)

3.6.02 (2014-02-03)

• FIX – Incorrect CPU information from specific Intel processor models (2402)
• FIX – Issue with scheduling in the Inventory Client for Windows (2259)
• FIX – Inventory files not deleted if “failover sending” is used (1352)
• NEW – New way to handle non-overlapping process intervals (3319)

3.6.01 (2013-12-09)

• FIX – Client unable to get version information from Sage Accounts Production Advanced (1535)
• FIX – Windows versions 6.3.xxxx identified as 6.2.9200 (1600)
• FIX – Client does not return on arguments when running standalone on Windows XP (1622)
• FIX – Driver makes Tivoli Storage Management throw errors since the file cannot be found (1822)
• FIX – Error in log file upon scan causing the scanner to crash (1886)
• FIX – Scanner runs endlessly with a very high CPU load (1958)

3.6.00 NEW VERSION (2013-10-30)

• Please read the Release Notes for details. Found on www.snowsoftware.com/int/download

3.5.01 (2013-09-20)

• NEW – Extensive support for auto proxy config with HTTP fallback (F2804)
• FIX – Fix a problem that application metering is not showing up as expected. Fix the metering issue from a client perspective, and delivers identical information from both metering and software (D1410)

3.5.00 NEW VERSION (2013-03-20)

• Please read the Release Notes for details.

3.4.04 (2013-01-26)

• FIX – Incorrect property test for installed Oracle DP Packs
• FIX – Link OCI Runtime
• FIX – Handles in Inventory TS metering client no being released properly (1190)

3.4.03 (2012-11-20)

• FIX – Username and Full name in SnowDB do not match (977)
• FIX – Scanner cannot load CPUID due to insufficient user privileges (947)
• FIX – Uninstall via GPO locks up the system on boot up (921)
• FIX – Client.exe crash after agent upgrade is deployed (804)

3.4.02 (2012-09-10)

• FIX – Bug in CPUIDSDK that caused Inventory processor scanning to crash (837)
• FIX – Formatting bug in logging format (836)
• FIX – Issue with logon history logging (824)
• FIX – Issue with missing registry information, specifically Office 2010 Home and Business and Adobe Creative Suite 5 (819)

3.4.01 (2012-06-20)

• FIX – Printer and environment variables no longer get lost due to low login activity (782)
• FIX – Support for Inventory Data Receiver (IDR) HTTPS traffic (779) (Only certificates issued by a trusted root CA are accepted by the client)
• FIX – Support for disabling WinHTTP proxy configuration (778)
• FIX – Fixed bug that caused the randomized scheduled to not work properly (735)
• FIX – Fixed bug that caused two identical UIDs two be generated by two distinct virtual machines (640)

3.4.00 (2012-05-10)

• FIX – Support for HTTPS when using IDR

3.4.00 (2012-03-16)

• FIX – Logging size issues when using log level 4
• FIX – Client gathers login history upon first start-up (595)
• FIX – Operating system names missing one letter (596)
• FIX – FullUserName missing Swedish characters in both Client and LoginUser element (636)

3.4.0  NEW VERSION (2012-02-01)

• NEW – Support for scanning of App-V packages
• NEW – Support for scanning Oracle databases
• NEW – Reduced client size
• NEW – Improved standardized MSI-packaging with re-install/upgrade support
• NEW – Improved processor information extraction
• NEW – Improved overall software stability
• FIX – Client scan and update time randomize function is not randomizing (148)
• FIX – Update client configuration corrupts client.ini (524)
• FIX – Service stopped after client update (290)
• FIX – Scan after installations doesn’t work on certain dates (291)
• FIX – Installations on Windows 2003 fail (439)
• FIX – Proxy setting do not apply to update (518)
• FIX – Proxy handling for IDR not working (519)
• FIX – Deny function not working in Windows 7 (146)
• FIX – Scan Schedule ATLOADING – Not working properly (571)
• FIX – RunCommand: No Security Token (150)
• FIX – Weekly scan not working (169)
• FIX – Inventory tries to upload to server every 30 seconds (238)
• FIX – ScanSchedule=ATLOGON not working properly (264)
• FIX – InventoryClient scanner.exe crash (277)
• FIX – BiosSerialNumber in client table 50 chars (281)
• FIX – Inventory scanner crash on all computers for one customer (289)
• FIX – Improved full user name scan support

3.2.1 (2010-04-02)

• NEW – 64-bit client
• NEW – Data upload by proxy server. If this fails, another attempt without the proxy will take place
• NEW – Support for Windows 7 and Windows Server 2008 R2
• NEW – Support for uploading data to Snow IDR server (web service)
• FIX – Http/https prefix for IDR uploads
• FIX – Anonymous scans now also removes user names from environment variables
• FIX – Portable computer detection did fail in some cases
• FIX – Client deployment had some issues when upgrading an existing client
• FIX – Memory modules over 2GB not correctly detected
• FIX – Number of processor cores not correctly detected for certain processors
• FIX – Retrieving all environment variables (system and user)

3.2.1 (2010-03-22)

• ORIGINAL VERSION

Snow Inventory Agent For macOS 5.x

Update Details

Snow Inventory Agent For macOS 5.x

Product Update

Most Recent Date: April 10, 2017

Product Update Method: Snow Update Service or Setup package

5.1.0 (2017-04-10)

• NEW – OFFICE365 SUBSCRIPTION DETECTION: This feature identifies whether a Microsoft Office 2016 installation belongs to an Office 365 subscription. The agent includes a trace in the scan result that the Software Recognition Service (SRS) can map to an Office 365 subscription in Snow License Manager.
• NEW – VIRTUAL DISKS AND THEIR LOGICAL DISKS: Both virtual disks and their related logical disks are now included in the scan results
• NEW – Enhanced precision in memory usage statistics
• NEW – Running the command snowagent version now results in normalized reporting of the version
• NEW – Files are now always opened in read-only mode during file scanning.
• FIX – Misspelling of system setting names while editing the snowagent.config no longer overrides the value of the first system setting in the configuration file (PR0001298).

5.0 (2016-09-27)

• Please read release notes for Inventory 5 for further details

Snow Inventory Agent For Linux 1.x

Update Details

Snow Inventory Agent For Linux 1.x
Product Update
Most Recent Date: February 14, 2017
Product Update Method:SUS and Package builder

1.9.02 NEW VERSION (2017-02-14)

• NEW – Added hypervisor-detection for Citrix XenServer. This will enhance Hypervisor, Manufacturer and Model information in Snow License Manager for Xen-virtualized Linux machines.

1.9.01 (2016-11-29)

• FIX – Fixed an issue where open files were not scanned

1.9.0 (2016-10-20)

• NEW – Improved quality of software recognition for software titles using swtag and swidtag files

1.8.01 (2016-05-26)

• NEW – Verified compatibility with Red Hat Enterprise Linux (RHEL) version 6.8 Beta
• NEW – Integration with Snow Inventory Oracle Scanner (SIOS) 2.3, including updated Oracle database inventory scripts
• FIX – Corrected a problem when fetching the network card interface information on OpenSuSE 13.1 (D5754)
• FIX – Corrected a problem where xClient did not start on OpenSuSE 13.1, if there were another binary with similar name (D5748)
• FIX – Corrected a problem when parsing a specific date and time format (D4910)
• FIX – Corrected a problem where usernames longer than 8 characters were truncated (D4422)

1.8.00 NEW VERSION (2015-09-16)

• NEW – Support for hardware and software scan on two additional distributions: CentOS and Linux Amazon AMI
• NEW – Additional file systems to the default network exclusion list: Cifs, fs4 and fuseblk
• FIX – The inventory file now generates correctly when running the Oracle scan without root (4942 & 4118)
• FIX – Fixed a problem in the hardware scan that caused a time format error message in the log file (4910)
• FIX – For some environments the scanning performance has been improved (4729, 4493 & 4912 )
• FIX – Exclude folder functionality now works as intended (4699)
• FIX – Fixed a problem with occasional crashes when scanning Jar files. (4473)
• FIX – Red Hat Linux Server 6.4 now recognized as 64-bit (4465)
• FIX – Fixed a problem where the client occasionally used too much memory during software scan (4418)
• FIX – Fixed a problem with a setting to avoid CPU spikes (4331)

1.7.03 (2015-04-30)

• FIX – Oracle Scanner – Not reading the full Linux user name (D3942, D4108, D4015)
• FIX – Oracle Scanner – Configuring the ORACLE_HOME path with a Trailing slash “/” caused Oracle scanner to fail (D4077)
• FIX – Oracle Scanner – The Oracle scanner did not manage inventory on all database instances on SAP systems in automatic mode (D4332)

1.7.02 (2015-03-20)

• NEW – Software install dates for software now reported from the RPM database

1.7.01 (2015-02-04)

• NEW – Enhanced support of Red Hat Enterprise Linux (RHEL) 7, Oracle Enterprise Linux (OEL) 7.0 and SUSE Linux Enterprise Server 12
• FIX – Linux machines not reporting NIC (D2369)

1.7.00 NEW VERSION (2014-11-13)

• New features: Please read the Release Notes for details. Found on www.snowsoftware.com/int/download.
• FIX – SUSE edition not detected correctly (D3412)
• FIX – Oracle Linux 6.x reported as Red Hat Enterprise Linux 6.x (D3352)

1.6.01 (2014-04-24)

• New features: Please read the Release Notes for details. Found on www.snowsoftware.com/int/download.
• FIX – Problems with the SkipFolder and ScanFolder settings (3184) 
• FIX – Segmentation fault error message occurred when scanning (2599)
• FIX – The DPKG database is never scanned (2383)
• FIX – Can’t handle destination web service addresses in uppercase (2242)
• FIX – Operating system information shows incorrectly (2223)
• FIX – Destination web service address requires a capital I on “Inventory.asmx” (2005)
• FIX – Only one NIC reported despite more being available (1456)

1.6.00 NEW VERSION (2013-11-20)

• New features: Please read the Release Notes for details. Found on www.snowsoftware.com/download.
• FIX – Incorrect number of processors and cores reported on some high-end hardware (D1371)
• FIX – Only one NIC reported despite more being available (D1456)
• FIX -.deb install warning: No valid Installed-Size control field (D1698)
• FIX – In some scenarios the Snow Inventory Client for Linux used a lot of CPU (D1605)
• FIX – In some scenarios the main user of the computer was not reported correctly.

1.5.00 NEW VERSION (2013-05-08)

• Please read the Release Notes for details.

1.4.05 (2011-08-23)

• FIX – The client could leave a transaction lock on some versions of the RPM DB after a scan
• FIX – Improved logic for handling problems with server communication
• FIX – You do not have to end the configured paths to the options SetStorageFolder and SetTemporary paths with a ”/”

1.4.04 (2011-08-17)

• NEW – Added more logging for different problems with server communication
• FIX – Upgrade problem in our RPM packages

1.4.03 (2011-06-14)

• NEW – Added configuration option [SkipScripts]
• NEW – Now the client reports the date it was installed to Client.InstallDate
• NEW – Added the file system type VMHGFS to the list of file systems to exclude by default
• FIX – Validation of time stamps break when preparing for communication with an IDR server

1.4.02 (2011-05-27)

• NEW – Much improved internal logging system. The client now writes a status log of its active modules if the client would crash or receive an ABRT signal
• FIX – Client tries to scan the RPM database even if DisableRpmScan=yes was set
• FIX – RPM database reader makes the client crash

1.4.01 (2011-04-19)

• NEW – Added configuration option [SkipFileSystemType]
• NEW – Added configuration option [AddLatency]
• NEW – ”Scanning complete” is now logged even if debug logging is disabled

1.4.00 (2010-12-16)

• ORIGINAL VERSION

Snow License Manager 7.x

Update Details

Snow License Manager 7.x
Product Update
Most Recent Date: November 16, 2016
Product Update Method: Snow Update Service

7.0.24 update #6163 (2016-11-16)

• NEW – Additional customer properties available in the WEB API: ComputerAbstract contract (Added OrgChecksum property, Added HypervisorName property); Computer contract (Added OrgChecksum property)
• NEW – Additional user properties available in the WEB API: UserAbstract contract (Added OrgChecksum property); Users (Added OrgChecksum property)
• NEW – Additional application properties available in the WEB API: ApplicationAbstract contract(Added ManufacturerId property, Added FamilyId property, Added FamilyName property); Applications contract ( Added ManufacturerId property, Added Allocation (compliance per organization) property; ApplicationUsage contract (Added ApplicationFamilyId property, Added ApplicationFamilyName property)
• NEW – Additional virtual machine properties available in the Web API: VirtualMachineAbstract contract (Added VirtualMachineId property, Added PowerState property)
• FIX – Fixed the default value for setting “DCC_AUTODISCONNECT_DAYS”, it is set to ‘365’

7.0.23 update #242 (2016-10-06)

• FIX – Fixed an issue where ESX hosts were not picked by the quarantine management after the hosts had been removed from cluster and no longer reported in.
• FIX – Fixed an issue where the automatic import using the web configurator failed
• FIX – Fixed an issue in the API login functionality where a user that is no longer valid gets exception when trying to login
• FIX – Performance improvement for Data Update Job step COMPUTER_SOFTWARE_PVU_METRICS_UPDATE

7.0.22 update #238 (2016-09-07)

• FIX – Fixed a security vulnerability in the API login functionality where a user could get access to specific system user information
• FIX – Fixed an issue where virtual machines in a data center running Windows operating systems on physical ESXi hosts were not covered by Windows licenses, when other licenses covering the ESXi hosts existed in the same data center

7.0.21 update #234 (2016-08-10)

• FIX – Fixed an issue where virtual machines in a vCenter disaster recovery situation were not displayed on both physical hosts in the datacenter
• FIX – Fixed an issue where adding an application family in Snow Management and Configuration center threw an error
• FIX – Fixed an issue in the data update job where some TS-applications were incorrectly removed regardless of usage when ‘suppress local copy’ settings were enabled
• FIX – Fixed an issue in the validation when importing upgrades for processors and processor core licenses

7.0.20 update #229 (2016-07-13)

• NEW – Performance improvement for the License Compliance Summary report
• NEW – Enhanced compatibility with Microsoft SQL Server 2016
• FIX – Fixed an issue where adding notifications for computers returned an error if the computers total disk size exceeded the size of an integer parameter
• FIX – Fixed an issue where the “Last Logged On user” criteria in the reports “All devices”, “All mobile devices”, “Substandard computers” and “All computers” did not return all data
• FIX – Fixed an issue where Last discovered date for an computer applications were incorrectly updated even if the computer had not reported in
• FIX – Fixed an issue where in certain scenarios not all users were included in the “All users that have accessed a VDI” report

7.0.19 update #223 (2016-06-13)

• NEW – Several performance enhancements when querying Web API for data from the ServiceNow connector (D7328) 
• NEW – New setting “MOSTFREQUENTUSER_USELOGINPERIOD” added. When active the most-frequent users will be calculated on last logon dates within the login history period, with a fallback on historical data if there are no dates within the timeframe for a specific user (F7249) 
• FIX – Added a missing index in the Device applications group update job step (D7287)
• FIX – Fixed an issue where custom regkeys older than 7 days were not transferred from Inventory database to Snow License Manager database (D7180)
• FIX – Fixed a security issue Web API where authentication was being cached (D7115)
• FIX – Replaced two DBCC commands that are run on server level instead of database level (D7045)
• FIX – Fixed an issue with the “Last logged on user” criteria in the “All devices” report (D7033)
• FIX – Fixed a text issue for provisioning type in the “Application in software store” report (D6974)
• FIX – Fixed an issue with sorting on custom fields in the “All agreements” list view (D6845)
• FIX – Fixed a timeout issue when importing meta data for computers or users (D6828)
• FIX – Fixed an issue with discrepancies in the “License compliance per organization” report (D6735)
• FIX – Fixed an issue where all dates received US formatting when exporting to CSV file format (D6564, D5854)

7.0.18 update #219 (2016-04-27)

• NEW – New alert for Oracle Management Option on the number of allowed Oracle database instances
• NEW – New column (Status) added to the SQL Server hardware comparison report to be able to apply filters on active, inactive and quarantined servers
• FIX – Yellow row color for not installed applications are now displayed even if black/white list management is enabled (D7008)
• FIX – Available applications for manual downgrade paths now considers edition index as well as the version index (D7007)
• FIX – Fixed a performance issue with the device application groups update job step that was an issue in some service provider platforms (D6825)
• FIX – Fixed an issue where users were not allowed to enable cross edition rights on upgraded licenses (6701)
• FIX – Fixed a discrepancy in license requirement for applications based on total devices if the servers are inactive (D6644)
• FIX – Red Hat Linux Server is now correctly identified as 64-bit operating system (6577)
• FIX – Fixed an issue where the License entitlement summary report did not show a correct entitlement value when license subscriptions had expired (6560)
• FIX – Fixed an issue where duplicate virtual machines were shown in datacenter virtual machines list when the virtual machines had the same computer name but were in different datacenters. For example in a vCenter disaster recovery setup. (D6548)
• FIX – Fixed an issue where documents could incorrectly be deleted when deleting users (6532)
• FIX – Increased timeout for the custom report preview in Snow management and configuration center (6155)
• FIX – Fixed an issue where users could be displayed multiple times on the application details view when having usage both inside and outside of the metering period (6128)
• FIX – Fixed an issue in the CIDC report where not all instances of SQL server were reported in some specific scenarios (D5562)
• FIX – Fixed an issue where bundles were not applied if only one “registry” application is reported and marked as mandatory (D3425)

7.0.17 critical update #218 (2016-03-03)

• FIX – Adresses an issue where virtual applications based only on usage metering were incorrectly flagged as not installed. (6460)

7.0.17 update #214 (2016-02-17)

• NEW – Improved performance in data update job for Active Directory update step
• NEW – Improved performance when importing user metadata with custom fields
• FIX – Activation of Software Store is now a customer setting that can be configured in Snow Management and Configuration Center (D6302)
• FIX – Software rows based solely on usage are now flagged as not installed, and will be displayed with a yellow background on the Computer details page (D6301)
• FIX – Installation count is now correct for “Top applications” chart on Application manufacturers page (D6263)
• FIX – Resolved an issue where users were required to change password when editing users in Snow Management and Configuration Center (D6111)
• FIX – Resolved an issue in SAP import for files with no rule-set results (D6083)
• FIX – Errors are now shown in GUI during the SAP import when the import file has unexpected number of fields (D5823)
• FIX – Resolved an issue with system user organization rights that occurred when importing new licenses with new organization action “Create” enabled (D5498)
• FIX – The alert “Invalid extended coverage for datacenters” now shows the correct number of invalid coverage (D5283)
• FIX – Resolved an issue where computer sibling information was reset when updating computer metadata during computer import (D5236)
• FIX – Resolved an issue where vendor repository overwrote locally saved information when editing agreements (D5146)
• FIX – Resolved an issue with “Virtual machine host history” report, where virtual machines were listed even if the host machine was not changed (D4701)
• FIX – A warning is now displayed when removing users that has attached documents (D4658)
• FIX – Notifications for expiring customer licenses in Service Provider environments are now shown correctly (D4471)
• FIX – Oracle Database Express Edition and Standard Edition Two are now recognized correctly (D6085)*

* Requires Snow inventory Data Processor (IDP), version 4.6.06 (released February 19)

7.0.16 critical update #213 (2015-12-22)

• FIX – Adresses an issue with empty logical disk names when loading the computer details page. (D6061)
• FIX – Adresses an issue with the document downloads management in Snow License Manager that could potentially allow a user to download documents for which the user isn’t authorized. (D6063)

7.0.16 update #210 (2015-12-17)

• NEW – New Red Hat reports are now available under the Red Hat report category
• NEW – New UI language – Italian
• NEW – Several security enhancements
• NEW – Improved and more secure password management
• FIX – Fixed an issue where invalid SCCM metering data was not removed in the Data Update job (D5895)
• FIX – CIDC report now has consistent date format that follows the Microsoft Workspace standard for English (D5788)
• FIX – “Last logged on user” is now shown correctly in the “Computers missing specified application” report (D5630)
• FIX – Fixed two issues with archiving computers and displaying earlier archived computers (D5522 & D5598)
• FIX – Fixed an issue where Computer details did not load correctly due to incorrect XML in the incoming inventory file (D5426)
• FIX – Fixed an issue where import of upgrade licenses did not work correctly (D4876)
• FIX – Calculation of software assurance and downgrade for named user licenses now works correctly (D4771, D4817 & D3485)
• FIX – License list now displays + symbols correctly (D4710)
• FIX – Increased performance for ”License entitlement per organization” report when having a large organization structure (D4024)

7.0.15 update #206 (2015-11-04)

• NEW – Scheduling of custom compare values import are now available in the Web Configurator tool (D5336)
• NEW – New setting is available in Snow Management and Configuration center to enable or disable the password reset functionality (D5259)
• NEW – Enhanced default website http cookie configuration (D5262)
• FIX –  No errors will occur when accessing user details in API. This previously happened for some users (D5456)
• FIX –  Various translation corrections (D5399)
• FIX –  Concurrent user compliance calculation is now correct when the same user has used a particular application from different devices during the same hour (D5286)
• FIX –  Increased performance when exporting the CIDC report (D5285)
• FIX –  Date formats in the CIDC report are now consistent (D5269)
• FIX –  Values are now shown correctly for the status field in the report “Computer Inventory status” (D5215)
• FIX –  Number of cores are now shown correctly in the report “Applications installed on virtual machines in a datacenter” (D5168)
• FIX –  Users are now able to edit a scheduled report when username contains an apostrophe (D5160)
• FIX –  Fixed an issue where users were not able to save the “Application cost per installation” field when multi-editing applications (D5027)
• FIX –  No errors will occur when importing a SAP data set that has already been imported (D4985)
• FIX –  Total available licenses are now correctly shown in application details and “License compliance summary” report when having several named user licenses with and without valid assignments (D4834)
• FIX –  No unwanted line breaks occur when adding a description in detail views which is longer than 255 characters (D4830, D4495 & D3297)
• FIX –  No duplicates are shown in the alert or the report for “Computers in Active directory that have not been inventoried”
• FIX –  Applications without a last used date are now included when exporting the report “Application per computer” (D4521)
• FIX –  Users are now able to edit the product description field when copying licenses (D4340)
• FIX –  Fixed an issue where users were able to print selection without anything selected (D2924)
• FIX –  No errors will occur when using an incorrect email address in Support and Feedback help sections (D2869)

7.0.14 (FR3) update #200 (2015-10-20)

• NEW – Software recognition for mobile apps
• NEW – Compliance for mobile apps
• NEW – Cost management for mobile devices and mobile apps
• NEW – Blacklist and whitelist management for mobile apps
• NEW – Lifecycle management for mobile devices           
• NEW – Mobile device reporting
• NEW – Contract management for mobile devices
• NEW – Automated re-harvesting process
• NEW – Subscription functionality

7.0.13 update #197 (2015-09-16)

• FIX –  Improved performance when importing metadata with custom fields (D4917)
• FIX –  SUSE Linux is now correctly recognized as a server operating system (D4850)
• FIX –  Now, overridden application bundles do not show up in entitlement reports (D4842)
• FIX –  Fields mappings are now saved correctly in the web configurator (D4836)
• FIX –  Increased performance when updating PVU metrics in the Data Update Job (D4773)
• FIX –  Now the physical socket capacity text field doesn’t accept 0 value or an empty space as input when editing (D4752)
• FIX –  Increased performance when viewing application details for an application with a large number of users (D4671& D4576)
• FIX –  Concurrent users and devices compliance calculation now shows correct values when organization node has been removed (D4367)
• FIX –  Application usage is now aggregated correctly so application statistics now show correct values (D3838)
• FIX –  Name matching routine implemented to improve establishment of physical host/virtual machine relationship (D3406 & D3596)

7.0.12 update #195 (2015-08-12)

• NEW – Populated sockets when using MCM Processors
• NEW – Cross platform use right
• NEW – License bundle components individually
• FIX – Memory slots are now visible for all computer operating systems if available (4851)
• FIX – No errors occur when saving computers when Purchase date is null (4711)
• FIX – No errors occur in ‘CalculateTimeSpan’ procedure causing the Data update job to fail (4562)
• FIX – License compliance is now correct when combining VMware vSphere and Microsoft Windows Datacenter licenses on the same Datacenter/Cluster (4545)
• FIX – License requirement is now consistent when logging in with different system users that have different organization restrictions (4494)
• FIX – The “&” symbol is now displayed correctly when used in Custom fields (4426)
• FIX – All Applications list now considers organizational restrictions (4409)
• FIX – Line breaks are correctly validated when used in Multi select option when adding Custom fields (4364)
• FIX – License discrepancy is now shown for unassigned named user licenses (3751)
• FIX – Available licenses are now correct when combining Named User licenses with licenses according to license form (3385)
• FIX – License quantity column is now included when exporting from MLS import tool (3264)

7.0.11 (FR2) update #193 (2015-07-02)

• NEW – SAP Overview
• NEW – Advanced datacenter/server licensing
• FIX – “Whitelist” and “Blacklist” columns are now available in the column selector on the All applications report (4567)
• FIX – Minor text changes in the “Store” tab on Application edit page. “Active directory” is changed to “Deployment” and “Group name” to “Identifier (AD group)” (4560)•FIX – Report criteria “Email” now works correctly on the All users report (4517)
• FIX – Solaris and Oracle Linux computers are now shown as servers (4507)
• FIX – Software Products are now not being bundled when the applications have not been mapped (4492)
• FIX – New columns “Covered by extended coverage” and “Named computer” added to the License compliance summary and License compliance per organization reports in order to view any license requirement discrepancies (4462)
• FIX – Hidden applications are not shown in the results from the Applications per device report (4406)
• FIX – During an MLS import, the Transaction Quantity value is now gathered from License Product Family first, if a number exists (4505)
• FIX – When pressing “Enter” inside a form on the Computer edit page any changed values are not automatically reset (4401)
• FIX – Report criteria ”Operating system” now works correctly on License compliance summary and License compliance per organization reports (4399) 
• FIX – Custom column headers are now exported correctly to file when exporting reports (4145)
• FIX – Correct amount of licenses is now shown on the License entitlement summary report when Software Assurance is activated (3887)
• FIX – Imported product descriptions now shows on the “Purchase” tab on the License edit page (3720)                                      
• FIX – Remarks are now shown for covered applications on the “Applications” tab on the Computer details page (3312)

7.0.10, update #190 (2015-05-12)

• FIX – Auto allocate option was not available for license type “Based on total users” (4417)
• FIX – Processor type column only allowed 50 characters (4378)
• FIX – Wrong license requirement shown when several licensed applications from different families are assigned to the same Datacenter (4371)
• FIX – Report “VMWare ESX server” only displayed ESXi servers (4319)
• FIX – SQL database shrink executed even if “DB_SHRINK_ACTIVE” setting was set to false (4315)
• FIX – Deleting/Archiving computer from the search result list view did not refresh the list view (4299)
• FIX – Long execution time for the “Synchronizing uninstalled software” Data update job step (4287)
• FIX – Errors exporting computers from the Application details viewed using French language (4281)
• FIX – Application details data error occurred when trying to view details for an application (4276)
• FIX – Users not available in print selection dialog (4185)
• FIX – Error page displayed in some cases when importing in License Manager WEB GUI (4159)
• FIX – GUI error when adding license with a long SKU-number (4132)
• FIX – Extended coverage did not work with automatic downgrade from upgraded licenses (4107)
• FIX – No summation of columns when exporting scheduled reports to PDF, XML, XLS(X) (4105) & (3803)
• FIX – Issue when importing currency custom fields values (3973)
• FIX – Validation missing on Purchase date during import (3952)
• FIX – Alerts for licenses with upgrade maintenance period only lists one alert (3641)
• FIX – Setting “PASSWORD_EXPIRATION_DAYS” ignored (3568)
• FIX – No reassignment of items attached to organization when removing organization (3466)
• FIX – Application field “License cost” not removed when changing license form (3460)
• FIX – “Show related documents” link on “All agreements” report gave no results (3445)
• FIX – MLS import failed when using alias for organization units (3415)
• FIX – Agreement alerts in a Service Provider editions shown for users without correct access (3386)
• FIX – Status disabled for virtual machines when host computer is attached to a Datacenter (3316)
• FIX – Importing licenses based on SKU did not set License type (3260)
• FIX – Report “Computer types” displayed status incorrectly (3034)
• FIX – Unable to save an incomplete license with automatic upgrade period missing (2865)

7.0.09 (FR1) update #188 (2015-04-01)

• NEW – Microsoft CIDC (Clean Inventory Data Contract) report
• NEW – Extended reporting on blacklisted/whitelisted applications
• NEW – Support for the upcoming launch of Snow’s Software Store Option [SSO]
• NEW – Integrated Snow License Manager Web API
• FIX – Incorrect License quantity when upgrading from Microsoft SQL Server 2008 to Microsoft SQL Server 2012 Core (D4047)
• FIX – Incorrect reporting of quantity of Windows Server 2008 R2 Datacenter available licenses (D4054)
• FIX – Incorrect quantity reported for ‘Licenses specifically assigned to computers’ and ‘Available licenses total’ (D4055)

7.0.08, update #185 (2015-03-24)

• FIX – Caching of web application configurations (4277)
• FIX – Issue with multi selection list in license edit page (4262 & 3453)
• FIX – Incorrect figures in concurrent usage calculation (4237)
• FIX – Organizational user restrictions not working properly for Oracle Information (4229)
• FIX – The “Applications per device” report not listing all inventoried devices (4220)
• FIX – Error in Data Update job when using long configuration names (4199)
• FIX – Issues with some criteria in ”All agreements” report (4131 & 4102)
• FIX – Criteria in the “All Computers” report not working correctly (4083)
• FIX – Recalculating compliance without correct access (4078)
• FIX – Error in Data Update job when having long operating system names (3888)
• FIX – CSV export not adding quotes around values (3834)
• FIX – Computer tab in application details not showing usage information in some scenarios (3816)
• FIX – No refresh after deletion or archiving of computers (3563)
• FIX – Objects connected to computers removed if computer is deleted (3557)
• FIX – Notification sent out even if customer is inactive (3479)
• FIX – Issue with installation count in License Compliance summary report (3461 & 3463)
• FIX – Issue when exporting grouped reports (3273)

7.0.07, update #178 (2014-12-18)

• NEW – Support for pre-recognized software
• NEW – General performance enhancements to License Manager Data Update Job
• FIX – Auto blacklisted non whitelist applications is not customer specific (4092)
• FIX – Sys2 files are not transferred correctly to License Manager database (D4070)
• FIX – Unable to change license form to be based on custom compare values when application has licenses attached (D4048)
• FIX – Discrepancy between total users and license requirement (D4040)
• FIX – Problems with criteria in “All Users” report (D4021)
• FIX – Error sorting the custom compare values types list (D3833)
• FIX – License type “Site License” does not take subscription period into account (D3807)
• FIX – License form “Based on concurrent users” shows incorrect license requirement (D3553)
• FIX – Database violation error could occur when editing license with SKU attached (D3295 & D3327)

7.0.06, update #175 (2014-11-13)

• NEW – Enhanced support for Oracle 12c (F3658)
• FIX – License import wizard exits with error message (D3876)
• FIX – Error when clicking a computer in the “Archived computers” report (D3817)
• FIX – Application categories not working correctly (D3719)
• FIX – Unable to remove locally created applications (D3585)
• FIX – Customer contact duplicated when opening the customer form (D3306)

7.0.05, update #173 (2014-10-13)

• FIX – Graphical user interface issues
• FIX – Procedure updating datacenters not fully optimized in Data Update Job (3709)
• FIX – Report: “Bundles with unused applications per computer” sometimes times out (3634)
• FIX – Virtual machines v-Sphere center not correctly connected to inventoried machines (3629)
• FIX – Incorrect license count in reason for discrepancy when having invalid named licenses (3601)
• FIX – Error when editing an upgrade license for an application without family index (3490)
• FIX – Wrong category name in action log when deleting a user (3483)
• FIX – Some devices do not leave quarantine state if not updated regularly (3482)
• FIX – Conversion error in Data Update Job when updating computer hardware information (3465)
• FIX – Application concurrency not correctly updated (3464)
• FIX –  “Product Description” on license details does not retain information when edited (3444)
• FIX – Both objects and custom fields cannot be shown on user details simultaneously (3443)
• FIX – License type “CAL” doesn’t show in the report “License entitlement summary” (3428)
• FIX – Error in currency field when importing objects (3427)
• FIX – Alias named not removed from database table when an OU node is deleted (3426)
• FIX – System user organizational restrictions ignored when upgrading licenses (3422)
• FIX – Reports “All licenses” and “Incomplete License” displays all licenses regardless of organization restriction (3416)
• FIX – Unable to change license form on an application if changed to ‘Custom compare values’ (3408)
• FIX – Report “Physical and virtual processor comparison of applications in a datacenter” shows incorrect number of cores (3398)
• FIX – Datacenter license sometimes didn’t cover all underlying operating systems (3387)
• FIX – Column “License Requirement” not summarized in “License compliance per organization” report (3371)
• FIX – Not all Oracle Options and Management Packs shown (3370)
• FIX – No validation between “Valid from” and “Valid to” on agreement import (3292)
• FIX – Legal organization cannot be changed when upgrading a license (3282)
• FIX – License type not automatically set when importing an upgrade license (3248)
• FIX – Organizational definitions not reset when removing restrictions (3217)
• FIX – Error when filtering on “Valid days left” criteria on “All Agreements” report (3156)
• FIX – Application with license form “No license required” shows wrong value on application details page (3132)
• FIX – Object import possible without defining an object type (3119)
• FIX – Error when filtering on “Last connected to server” criteria in “Devices per remote server” report (3099)
• FIX – Remarks missing on applications tab in computer details page (3074)
• FIX – Error when exporting “Applications installed on virtual machines in a datacenter” report (3060)
• FIX – “Application per device” report shows column “Per run” values in incorrect format (3043)
• FIX – Error occurred when clicking Application Family button when creating a new application group (3001)
• FIX – Some criteria’s not working on the “Devices per remote server” report (2867)

7.0.04, update #170 (2014-08-25)

• FIX – Not all inventoried devices is included in the compliance calculation (3442)
• FIX – User interface error on edit custom objects page (3423)
• FIX – Criteria “purchase date” does not return any results on “All computers” report (3421)
• FIX – Compliance crash when trying to cover a virtual machine (3326)
• FIX – Virtual machine on a physical host is not covered when the host does not have the licensed application installed (3322)
• FIX – No warning when deleting or archiving computers from the computer search page (3310)
• FIX – Not all applications in the application family are covered by datacenter license (3300)
• FIX – List all agreements doesn’t display an “All button” (3299)
• FIX – Issue with OLSA field limitation when adding Oracle orders (3294)
• FIX – Report ‘Computers in Active Directory that are not inventoried’ shows computers with an empty last logon (3281)
• FIX – Named user remark is missing and license does not show in license discrepancy (3268)
• FIX – Total available licenses shows incorrect values when an invalid named license is used (3253)
• FIX – License requirement is not updated on allocation tab in license add (3213)
• FIX – Incorrect discrepancy when having unassigned “Processor cores” and “Processor” named licenses (3179)
• FIX – A “Number of processor cores” named license is valid even if the number of cores was incorrect (3168)
• FIX – An invalid named license should not be used for automatic downgrade / software assurance (3167)

7.0.03, update #166 (2014-05-27)

• FIX – Translation issues
• FIX – Graphical user interface issues
• FIX – Duplicate hostnames in different OU’s in AD causing exception in Data Update job (3270)
• FIX – Some report criteria’s not returning results on “All applications” report (3259)
• FIX – Agreements in organizations that is restricted is viewable when multi-editing computers (3254)
• FIX – Missing field validation on the field “Interval (days)” when editing applications (3249)
• FIX – Some reports shows username when anonymous user management is enabled (3246)
• FIX – Issue with auto connect rules when “According to primary user” is used (3207)
• FIX – Deleted devices is not deleted if usage exists within metering history months (3206)
• FIX – Named computer licenses not assigned to any computer is still counted (3178)
• FIX – Oracle database option “Advanced Analytics” is not transferred from Inventory (3160)
• FIX – Values for license cost and application cost not correctly saved in the compliance table (3083)
• FIX – Whitelist does not show for applications that only have transferred licenses (3067)
• FIX – No data in diagram on Snowboard when changing language from English (3053)
• FIX – Problem with the updates tab on alert list widget in Snowboard (3046)
• FIX – Downgraded Site license doesn’t allocate license requirement to all organization sub nodes (3018)
• FIX – Problem with license import not reading “Auto allocate (distribute) license” field (3017)
• FIX – Problem with license import when “Is upgrade” is enabled without a base license (3003)
• FIX – License still marked as an upgrade license even if “Is upgrade” is disabled (3000)
• FIX – Errors in web log file when adding Oracle Orders (2946)
• FIX – Error message is missing when entering text in a digit field in Add agreement page (1939)
• FIX – On License edit currency always set to first in list (1813)

7.0.02, update #165 (2014-04-28)

• FIX – Problems with timeouts when moving organization nodes (3153)
• FIX – Data Update Job fails if the setting LogTempDBSize is used (3118)
• FIX – Custom procedures that fails cause the Data Update Job to fail (3115)
• FIX – Overview pages do not render well when zooming in the browser (3109)
• FIX – Computer list shows usernames even if setting is disabled (3096)
• FIX – Custom fields are not saved when using copy license feature (3092)
• FIX – Agreement export produces wrong result (3091)
• FIX – Exception caught when exporting invalid rows from an import with default values (3090)
• FIX – Widgets should show percentage in the chart values (3081)
• FIX – Unhandled exception in list all users the first time it is used (3064)
• FIX – Incorrect warnings in compliance log (3028)
• FIX – Months are not translated to Swedish in a widget. (2993)
• FIX – Archived/deleted computers not removed from Inventory source (2985)
• FIX – Poor performance on some reports (2982)
• FIX – Issue with the presentation of data on the usage graph shown on user details page (2920)
• FIX – Allocation of named licenses is not saved in allocation compliance tree, which result in missing data in compliance per organization report (2914)
• FIX – Error message is missing in application edit (2912)
• FIX – No message displayed when trying to archive computer with named license (2909)
• FIX – Non required fields are required in a license import. (2879)
• FIX – License requirement discrepancy does not display the correct total when discrepancies overlap (2802)
• FIX – “Remember my selections” on application statistics renders an empty result (2771)
• FIX – Issues importing licenses without license type (2727)
• FIX – Clicking “Show statistics” from application details a second time shows no data (2646)

7.0.01, update #162 (2014-04-04)

• FIX – Two columns have the same name in the compliance reports (2911)
• FIX – Datacenter/Cluster license by processor or core not correctly covering the virtual machine (2999)
• FIX – Negative cost values in the compliance table in the Snow License Manager database (3051)
• FIX – Report criteria for the ”All computers” report does not work as expected (3066)

7.0.00, NEW VERSION (2014-03-31)

• Please read the Release Notes for details.

Snow Inventory Oracle Scanner 2.x

Update Details

Snow Inventory Oracle Scanner 2.xProduct Update Most Recent DateAugust 26, 2016Product Update MethodSnow Update Service

2.3.01 (2016-08-26)

• NEW – Added the ability to configure environment variables in the Snow Inventory Oracle Scanner (SIOS) configuration file
• NEW – Added ability to configure an Oratab file in the Snow Inventory Oracle Scanner (SIOS) configuration file. When OracleHome is not set for an instance, the application will read the specified Oratab file
• NEW – Added support for TNS (Transparent Network Substrate) login to Oracle databases. It can be enabled by configuring the “User UseTNS” value in the configuration file.  When set to false or left out, the normal DB authentication will be used

2.3.00 NEW VERSION (2016-05-26)

• NEW -Updated Oracle database inventory scripts

2.2.00 NEW VERSION (2014-11-18)

• NEW – Discovery of all Oracle Instances on the server
• FIX – Oracle scanning in Windows client – no data written to XML (3301)
• FIX – Oracle Scanner – Incorrect sqlplus syntax in combination with Oracle Database version 9i (3507)

2.1.02 (2014-04-24)

• NEW Principle of least privilege

2.0.00 NEW VERSION (2013-09-25)

• NEW Discovery of all Oracle Instances on the server
• NEW Automatic inventory of all Oracle instances on the server
• NEW Perform Oracle inventory without need for Oracle User/Password
• NEW Identify clustered Oracle databases
• NEW Inventory of Oracle Database Product
• NEW Inventory Oracle Options
• NEW Inventory Oracle Management Pack
• NEW Inventory of Oracle Users
• NEW Inventory of Oracle User Sessions
• NEW Inventory of Oracle Feature Usage Statistics
• NEW Detection of clustered oracle databases (RAC/DG)
• NEW Detection of all cluster nodes in an Oracle Database Cluster.
• NEW Detect Database Mode (i.e. Online, Read-Only, etc)
• NEW configuration parameter for inventory of specific database(s)
• NEW configuration parameter to exclude specific database(s)
• NEW configuration parameter for use of global Oracle User and Password
• NEW configuration parameter for use of instance specific Oracle User and Password
• NEW configuration parameter for OracleHome
• NEW configuration parameter for output path
• NEW Enhanced Error reporting

Snow Inventory Agent For Unix 2.x

Update Details

Snow Inventory Agent For Unix 2.xProduct Update Most Recent DateAugust 26, 2016Product Update MethodSnow Update Service or Setup package

2.0.03 (2016-08-26)

• NEW – Added the ability to configure environment variables in the Snow Inventory Oracle Scanner (SIOS) configuration file
• NEW – Added ability to configure an Oratab file in the Snow Inventory Oracle Scanner (SIOS) configuration file. When OracleHome is not set for an instance, the application will read the specified Oratab file
• NEW – Added support for TNS (Transparent Network Substrate) login to Oracle databases. It can be enabled by configuring the “User UseTNS” value in the configuration file.  When set to false or left out, the normal DB authentication will be used
• FIX – Fixed an issue where running processes were not picked up correctly during software scan on HP-UX machines

2.0.02 (2016-05-26)

• NEW – Integration with Snow Inventory Oracle Scanner (SIOS) 2.3, including updated Oracle database inventory scripts
• FIX – Fixes an issue where hardware information was not picked up correctly on HPUX (D5453)

2.0.01 (2016-02-04)

• NEW – Enhanced detection of IBM software by added support for inventory of .SYS2-files 
• NEW – Configured exclusion patterns are now applied to inventory data gathered from the package manager and running processes
• NEW – Improved stability for recursive file scans
• FIX – Corrected an issue where the hostname was reported as FQDN (D6215)

2.0 (2016-01-22)

• NEW – File system scanning – The Unix agent now support files system scanning on all supported UNIX platforms (AIX, SOLARIS and HP-UX)
• NEW – Enhanced inventory capabilities in AIX environments
• NEW – Support for IBM WPAR
• FIX – The Unix agent now collects all IP Addresses assigned to all network cards in the server (D4408).
• FIX – Corrected an issue where the prtconf command sometimes failed to complete successfully in AIX (D4414)
• FIX – Corrected an issue where information failed to be gathered from the package manager in Solaris (D4522)

Snow Inventory Agent For macOS 2.x

Update Details

Snow Inventory Agent For macOS 2.xProduct Update Most Recent DateMay 26, 2016Product Update MethodSnow Update Service or Setup package

2.3.03 (2016-05-26)

• NEW – Fixes an issue where the xClient created invalid metering data when the executable were running past midnight (D2031)

2.3.02 (2015-11-04)

• NEW – Support for Mac OS X, version 10.11 (El Capitan)
• FIX – An issue fixed where usage data was not picked up for some applications (D4997)

2.3.01 (2015-06-24)

• NEW – Support for Mac OS X, version 10.10 (Yosemite)
• FIX – Fix for exception message “Failed Assertion” (D3654)
• FIX – Leaving out the trailing slash ( / ) in the SkipFolder parameter in the configuration file will not create a new folder (D3781)
• FIX – Correct collection of model information, BIOS serial number, BIOS date and BIOS version (D3404)

2.3.00 NEW VERSION (2014-03-07)

• NEW – Scan SWID tags
• NEW – Optimized JAR scanner
• NEW – Support for OS X 10.9 (Mavericks)
• FIX – OS X Client full username not logged by client (D1197)
• FIX – Domain users presented as local users and local admins (D1354)

2.2.00 NEW VERSION (2013-02-06)

• NEW – Support for communication with the Inventory Data Receiver (IDR) over HTTPS (F322)
• NEW – Support for presenting hardware details of SAS harddrives (D943)
• NEW – Support for scanning FileVault encrypted partitions (F1889)
• NEW – Support for reporting the VolumeSerialNumber of logical disks (F1827)
• NEW – New setting – Configurable hardware inventory (F1392)
• New configuration options added to specify which hardware to inventory
• NEW – New setting – Hide specific users (F1441)
• New configuration option added to skip generic/system users such as root, _securityagent, and admin within the inventory result
• NEW – New setting – Skip computer hostname in usernames (F1560)
• New configuration option to exclude the computer hostname in the username for all local user accounts. This applies to both software metering and login history.
• NEW – The client will by default exclude scanning of MTMFS and DEVFS file systems.
• NEW – The client will by default exclude scanning of these paths: /sys /dev /tmp /boot /usr/include /usr/share /usr/src /var /.MobileBackups /.Spotlight-V100 /.Trashes
• FIX – Microsoft Office 2004 is not found during the software inventory (D876)
• FIX – The wrong attributes could be set on the directory “/usr/local/bin” after installation if the folder did not exist prior to installation (D944)
• FIX – Drives could be skipped when using multiple physical drives in combination with anonymous partitions.
• FIX – xMetering crashes on startup (D929)
• FIX – xMetering logged unnecessary problems with the configuration file. Rows containing only whitespaces and even [ini segments] was logged as potential problems (D1064)

2.1.05 (2012-07-06)

• FIX – Setup package fix

2.1.04 (2012-06-26)

• FIX – Setup package for multi OS (different metering feature versions)

2.1.03 (2012-05-30)

• NEW – Added more scanned metadata to Snow applications.
• FIX – Preventing a few error messages from being reported as input devices
• FIX – Changes regarding metering meta data structure

2.1.02 (2012-05-15)

• FIX – Change in the error logging after failed communications with the IDR. One ”text bug” fixed and we can now get a little bit more data for tracing communication problems

2.1.01 (2012-05-10)

• NEW – Removal of old .plist files before updating the client.
• NEW – Improved handling of metering data.

2.1.00 NEW VERSION (2012-04-10)

• NEW – Added configuration options [AnonymousIP] and [SkipScripts]
• NEW – Removed configuration options [SendToWebService], [SendToFile] and [SendToFolder]
• NEW – Added program arguments [-delay], [-findconfiguration] and [-findstorage]
• NEW – Improved behavior of configuration option [DestinationFile]
• NEW – The program argument [-test] is now more verbose
• NEW – By default exclude scanning of VMHGFS and PANFS file systems
• NEW – By default exclude scanning of the paths ’/net’ and ’/panfs’
• NEW – Optimized scanning of software meta data
• NEW – Improved logic for handling problems with server communication
• NEW – Improved internal logging system and logging messages
• NEW – The client reports install date to Client.InstallDate
• NEW – Dropped support for Snow Inventory 2.x servers
• NEW – Metering agent rebuilt from scratch to work better with newer versions of OS X
• NEW – Support for OS X Lion
• FIX – ”Scanning complete” is now logged even if debug logging is disabled
• FIX – Potential crash bug in the application metadata reader

2.0.01 (2011-02-01)

• NEW – Added configuration option [SkipFileSystemType]
• FIX – ”Scanning complete” is now logged even if debug logging is disabled
• FIX – Potential crash bug in the application metadata reader

2.0.00 (2010-12-16)

• ORIGINAL VERSION

Snow Inventory Agent For Unix 1.x

Update Details

Snow Inventory Agent For Unix 1.xProduct Update Most Recent DateApril 29, 2015Product Update MethodSnow Update Service or Setup package

1.1.03 (2015-04-29)

• FIX – Oracle Scanner – The Oracle scanner did not manage inventory on all database instances on SAP systems in automatic mode (4332)

1.1.02 (2015-03-04)

• FIX – Oracle Scanner – Not reading the full Unix user name (3942, 4108)
• FIX – Oracle Scanner – Oracle inventory occasionally failes with ArrayIndexOutOfBounds exception (4075)
• FIX – Oracle Scanner – Trailing slash “/” in ORACLE_HOME causes issue with Autodiscover (4077)
• FIX – Oracle Scanner – No oracle data collected when Unix client runs from Cron as root user (4126)

1.1.01 (2014-11-18)

• NEW – Enhanced support for Oracle 12C
• FIX – Unix client crashes on some Solaris servers when inventorying running processes (3499)
• FIX – Oracle Scanner – Incorrect sqlplus syntax in combination with Oracle Database version 9i (3507)

1.1.00 NEW VERSION (2014-04-24)

• New features:- Please read the Release Notes for details. Found on www.snowsoftware.com/int/download.

1.0.00 NEW VERSION (2014-02-12)

• ORIGINAL VERSION – Please read the Release Notes for details. Found on www.snowsoftware.com/int/download

Snow License Manager 6.x

Update Details

Snow License Manager 6.xProduct Update Most Recent DateJune 11, 2014Product Update MethodSnow Update Service

6.2.12, update #169 (2014-06-11)

• FIX – Some report shows username when anonymous user management is enabled (3256)
• FIX – Missing field validation on the field “Interval (days)” when editing applications (3247)
• FIX – Deleting computer does not validate if a named license if for computer or datacenter (3245)
• FIX – Agreements in organizations that is restricted is viewable when multi-editing computers (3189)
• FIX – Issue with auto connect rules when “According to primary user” is used (3164)
• FIX – Oracle database option “Advanced Analytics” is not transferred from Inventory (3163)
• FIX – Deleted devices is not deleted if usage exists within the metering history months (3124)
• FIX – Compliance crash when trying to cover a virtual machine (3062)
• FIX – Application on virtual machines is incorrectly compliant when the host machine is not (2363)
• FIX – Data Update Job fails if the setting LogTempDBSize is used (1490)

6.2.11, update #164 (2014-04-14)

• FIX – Custom procedure that fails cause the Data Update Job to fail (3144)
• FIX – Procedures in the data update job executes customers based on their size (3107)
• FIX – Computer list shows usernames even if setting is disabled (3094)
• FIX – Long execution time for some reports (3093)
• FIX – Exception caught when exporting invalid rows from an import with default values (3049)
• FIX – Bad performance generating computer list with many custom fields (3039)
• FIX – Duplicate currencies causing issues (3010)
• FIX – Agreement export produces wrong result (2943)
• FIX – Custom fields are not saved when using copy license feature (2887)
• FIX – Archiving computers does not validate if the named license is for a computer or a datacenter (2877)
• FIX – Application bundles with path \\unknown\ from SCCM is visible (2804)
• FIX – Archived/Deleted computers not removed from Inventory source (1827)

6.2.10, update #160 (2014-03-20) – Available through update service only

• FIX – TS-Application with many devices takes a long time to show application details (2987)
• FIX – Synchronizing uninstalled software in Data Update job sometimes takes a long time (2976)
• FIX – Incorrect removal of documents (2858)
• FIX – Problems with timeouts when moving organization nodes (2825)
• FIX – Listing “All Computers” can sometimes take a long time (2750)
• FIX – Custom field “Currency” doesn’t display the value in Agreement details (2724)
• FIX – Incorrect spelling on setting AUTOGENERATE_DCC_MIN_HOSTS description field (2604)
• FIX – Report “All Oracle agreements” can lists the same agreement and order more than once  (2597)
• FIX – Logging in to SLM is slow for some customers (2466)
• FIX – French keyboard layout (2397)
• FIX – Error when using print selection on agreements (2361)
• FIX – Report “Unused applications per computer” does not take the metering history period into account (2318)
• FIX – Devices in quarantine shows even when no application usage is available (2284)
• FIX – Importing objects with mandatory object type currency will crash object listing.  (2197)
• FIX – License form does not have correct sorting in list all applications list (2191)
• FIX – Report “All Oracle database servers” exported PDF is empty if all columns are used (2059)
• FIX – Not possible to disable auto edit for VM’s when the host is located in a datacenter (1944)
• FIX – Printing fails in combination with Windows Authentication (1858)
• FIX – Import service not triggered on CSV files using tab as delimiter (1776)
• FIX – Mac model conversion table not updated (1631)
• FIX – Incorrect number of device users (1466)
• FIX – Named computer with VM support and custom downgrade path not reflected on VMs (1453)

6.2.09, update #159 (2014-01-28) – Available through update service only

• FIX – No user role setting for the virtual machines without Inventory client alert (1887)
• FIX – RUN_COMPLETE_RULESET_DAY resets hidden unassigned Software (1904)
• FIX – Manually allocated licenses is de-allocated when editing an organization (1911)
• FIX – Application users not counted correctly (1976)
• FIX – Exporting an Oracle report shows (CURRENCY) in Processor speed column (2051)
• FIX – Stored procedure causing compliance calculation to time out (2123)
• FIX – Web metering not capturing traffic on non-default web ports (2162)
• FIX – Compliance calculations sometimes takes an hour to complete (2225)
• FIX – Metrics missing on Oracle 12c Products (2250)
• FIX – Dutch translation error on the Overview page (2280)
• FIX – Dutch translation error in Oracle reports (2348)
• FIX – Index improvement on Computer Update step in Data Update Job (2378)
• NEW – New setting to enable non-overlapping process metering (3315)
• NEW – Ability to configure web ports in License Manager (3253)

6.2.08, update #158 (2013-12-12) – Available through update service only

• FIX – Problem with group editing of applications (1013)
• FIX – Forgotten password error message (1439)
• FIX – Remark icon for named user license missing (1491)
• FIX – Subscription setting automatically changes when editing a sub-agreement (1517)
• FIX – Searching for applications “based on installation” shows other license forms (1635)
• FIX – Web interface error when scheduling a report in Internet Explorer 10 (1715)
• FIX – Upper & lowercase problem using AD import (1893)
• FIX – Criteria report value counts if operator is set to “has no value” (1938)
• FIX – Removing report that has favorites produces “page could not be found” error (1946)
• FIX – Using quotes in email address in scheduled report pop-up breaks the window (1963)
• FIX – Support for scheduled compliance calculation across midnight (1977)
• FIX – Software update step in data update job makes the transaction log grow rapidly (1998)
• FIX – Sibling computer for other organizations shows up on report (2002)
• FIX – Performance issue in web interface when listing “All licenses” (2008)
• FIX – Norwegian translation error (2010)
• FIX – Import bug when creating new organization nodes during metadata import (2062)
• FIX – Compliance not calculated correctly on VM’s covered by DCC license (2063)
• FIX – Logging error in data update job on Application Concurrency update step (2068)
• FIX – Software from SCCM with unknown path not deleted (2116)
• NEW – Report: All Oracle agreements (2909)
• NEW – Report: All Oracle orders (2910)
• NEW – Report: All Oracle databases per server (2914)
• NEW – Report: All Oracle database servers (2915)
• NEW – Report: Unused Oracle options per Oracle server (3145)
• NEW – Report: Discovered non-inventoried Oracle database servers (3146)
• NEW – Report Category: Oracle reports (2912)
• NEW – Support for datacenter generation based on inventory from Hyper-V and XenServer (3049)

6.2.07, Critical update #157 (2013-11-15) – Available through update service only

• FIX – Web-Applications automatically removed if there is no new incoming metering (1930)
• FIX – Last logged on user missing on the computers (1945)

6.2.07, update #156 (2013-11-08) – Available through update service only

• FIX – License import forgets values in drop down list when scrolling (1222)
• FIX – TS-Application not bundling despite rule available (1438)
• FIX – Cannot import licenses if named computer field is not used (1445)
• FIX – License export shows duplicate name in header (1458)
• FIX – Report: “All Computers” not able to filter active from inactive computers (1492)
• FIX – Wide column length on “Virtual machines without locally installed inventory client” alert (1540)
• FIX – Re-archiving computer fails (1553)
• FIX – Windows Server 2008 Standard compliance error (1557)
• FIX – Upgraded computers have duplicate OS (1558)
• FIX – Compliance report filtering issues (1559)
• FIX – Application user list discrepancy (1578)
• FIX – Clients with purchase date cannot be multi-edited (1598)
• FIX – Report: “Applications per computer” is unable to list inactive computers (1604)
• FIX – Virtual and Terminal Server applications not removed when there is no usage (1607)
• FIX – Data Update Job: Issue when preparing work table data (1614)
• FIX – Unhandled ASP.NET exception related to session handling (1616)
• FIX – License import validation missing when purchase date is not within agreement period (1629)
• FIX – Client install date not updated in License Manager Web (1643)
• FIX – Data Update Job: Long execution time for Application Concurrency step (1646)
• FIX – Server error if report group name contains quotes (1682)
• FIX – Data Update Job: Long execution time for User Update step (1691)
• FIX – Data Update Job: Long execution time for Computers Update step (1700)
• FIX – Decimal separation in Oracle contract fails (1701)
• FIX – Users not permitted to create web application without complete system access (1770)
• FIX – Compliance calculation problem, Licenses sometimes does not downgrade (1789)
• FIX – Error when logging in with Internet Explorer 11 (1895)

6.2.06, update #154 (2013-08-23) – Available through update service only

• FIX – Site license not calculating correctly when changing organization (1261)
• FIX – Discrepancy on user count in license compliance stock report (1366)
• FIX – Not able to delete auto-connect rules when sorting/filtering (1414)
• FIX – Compliance issue with named computer license (1415)
• FIX – Issue with selection box that looks like marked when it is not (1420)
• FIX – Columns appearing blank in stock report (1493)
• FIX – Discrepancy between manual and scheduled compliance calculation (1504)
• FIX – Scheduled reports (QXLS) is causing internal server error (1518)
• FIX – Blank ‘Virtual Application’ column when exporting (1521)
• FIX – Error when scheduling a custom built stock report (1526)

6.2.05, update #153 (2013-08-06) – Available through update service only

• FIX – Bundles not being assigned correctly when running incremental updates (1498)

6.2.04, update #151 (2013-07-19) – Available through update service only

• FIX – Drop-down menu is not shown on the report criteria: “Application types” on some reports (1275)
• FIX – License view and the export results differs in the columns shown and exported (1302)
• FIX – Forgotten password error message (1314)
• FIX – Date fields on custom objects is not allowed to be blank (1335)
• FIX – Data update job resets organization tied to Datacenter/Cluster (1340)
• FIX – License policy does not work when description contains line breaks (1347)
• FIX – Incorrect Norwegian translation (1349)
• FIX – Computers attached to custom agreement do not show up on details page (1355)
• FIX – Automatic upgrade is automatically checked when editing a license (1357)
• FIX – License not downgrading correctly when virtual machines is covered by a Datacenter/Cluster license (1367)
• FIX – Hardware comparison report do not care about the organization restrictions (1370)
• FIX – Incorrect license compliance calculation (1374)
• FIX – Filter on computer status do not work as expected (1375)
• FIX – Unassigned software view is empty in Administration tool (1381)
• FIX – All objects report does not show even if the user role should have access to it (1385)
• FIX – Incorrect English translation of all applications details view (1392)
• FIX – Exception thrown when running an organization import with a XLSX file (1393)
• FIX – Multi editing reset the custom field to their default values (1400)
• FIX – Incorrect German translation on Oracle database details (1403)
• FIX – Login history month receives value from metering history months (1409)
• FIX – Removing columns with criteria from report make the report export crash (1412)

6.2.03, Critical update #150 (2013-05-29) – Available through update service only

• FIX – Corrects a critical error that affects SRS-rules, resulting in applications not being assigned correctly.

6.2.03, update #148 (2013-05-15) – Available through update service only

• FIX – Export contains zero rows when a column filter is applied (1236)
• FIX – Oracle instances not on the current oracle server shown under the oracle tab (1263)
• FIX – German translation error on datacenter/cluster page (1276)
• FIX – Custom agreements not available after adding a new one (1285)
• FIX – Export organization structure throws an object exception (1288)
• FIX – Processor license require a named computer during import, not mandatory during manual import (1292)
• FIX – Problem with license downgrade when units are covered by datacenter/cluster license (1299)
• FIX – No formatting is done to the Excel files when exporting lists or reports (1300)
• FIX – Custom compare value import do not import last record per application (1303)
• FIX – License property (Automatic upgrade) should follow agreement properties for the same (1304)
• FIX – Compliance not calculated correctly on virtual machines covered by datacenter/cluster license (1308)
• FIX – Exception thrown when exporting objects list (1321)
• FIX – Statistic for operating system not shown if Computer IP-Address is larger than 200 characters (1322)
• FIX – Instance information missing on oracle servers (1326)
• FIX – German translation error on computer report (1330)
• FIX – Date picker in server count field on oracle database list (1331)

6.2.02, update #145 (2013-04-09) – Available through update service only

• FIX – All devices receives last organization in the organization tree when using several data sources (1235)
• FIX – Compliance calculation not working on some platforms after creating a new licenses (1256)

6.2.01, update #143 (2013-04-02) – Available through update service only

• FIX – Machine is covered by both datacenter license and virtual coverage (1170)
• FIX – Web UI crashes on field mappings tab when configuring import field in a web import (1200)
• FIX – Oracle orders not visible on oracle agreements (1219)
• FIX – No tooltip information shown on balance value when reduced due to a named license (1238)
• FIX – German translation errors on reports (1243)
• FIX – Web applications with GUIDs as name created if pattern is deleted (1244)
• FIX – Agreement import, the uniqueness of the agreement number is not validated (1073)
• FIX – German translation errors on Oracle management page (1245)
• FIX – Incorrect sort order of SKUs when adding a new license (1246)
• FIX – Server error when exporting agreements list (1247)
• FIX – Error when exporting a list when filtering on a numerical custom field (1250)
• FIX – SA and downgrade not available on CAL license type (1254)
• FIX – Data update job stops when updating users (1259)

6.2.00, NEW VERSION (2013-03-20)

• Please read the Release Notes for details. Found on www.snowsoftware.com/int/download

6.1.10, Critical Update #147 (2013-04-22) – Available through update service only

• FIX – Fix an issue with Data Update Job

6.1.10, update #144 (2013-04-09) – Available through update service only

• FIX – All devices receives last organization in the organization tree when using several data sources (1235)
• FIX – Compliance calculation not working on some platforms after creating a new licenses (1256)

6.1.09, update #142 (2013-03-13) – Available through update service only

• FIX – Inconsistencies in stock report “All licenses” compared to “Compliance Summary” (1028)
• FIX – All Applications report shows incorrect values of physical and virtual installations (1034)
• FIX – Issues with the Administration Tool security roles (1043)
• FIX – Error in field mapping during a web import when updating users (1053)
• FIX – Single Sign On, redirect error (1060)
• FIX – All License grid, the license form field do not inherit correctly from applications license form (1062)
• FIX – Notification table grows without limit (1067)
• FIX – Error when adding several properties with the same name on Object Types (1071)
• FIX – Agreement import, the uniqueness of the agreement number is not validated (1073)
• FIX – Deleting agreements with more than two levels of sub agreements, only partially deletes the agreement tree (1087
• FIX – Search of objects cannot display additional object columns in search view (1103)
• FIX – Error with organization and role rights during agreement select (1107)
• FIX – Incorrect computer physical memory value in SLM compared to Inventory (1120)
• FIX – Error when adding an agreement and using an invalid serial number (1125)
• FIX – SLM web still available during the data update job (1133)
• FIX – Print selection option always print Oracle information (1141)
• FIX – Issue with compliance auto allocating licenses to computer with no balance value (1142)
• FIX – Incorrect auto allocation, when license attached to agreement without an active period (1144)
• FIX – Swedish translations missing in All licenses view and stock reports (1148)
• FIX – Quarantined devices not removed from quarantine when active (1155)
• FIX – Stock report License purchase records per agreement shows duplicate licenses (1167)
• FIX – Inconsistency in computer “Reason for discrepancy” with secondary use rights (1182)  
• FIX – Error with license form “Based on concurrent users” (1185)
• FIX – Spelling mistake on “Forgot your password” popup on login page (1186)
• FIX – German translation error when multi editing computers (1202)

6.1.08, update #141 (2013-01-21) – Available through update service only

• FIX – Connecting field “Host Computer” failed during computer metadata import (906)
• FIX – SQL import processor core allocation doesn’t work correctly (974)
• FIX – Default value for object type properties is not reflected when adding a new object (986)
• FIX – License Manager Notifications, wrong user I email notification (988)
• FIX – Data in the field “License Cost” is not validated (990)
• FIX – Adding new objects type. Property name cannot be “Hostname” (992)
• FIX – “Add server” in “Add  server” dialog under DCC is still clickable even if greyed out (1006)
• FIX – Incorrect German translation on Compliance Summary report (1007)
• FIX – Automatic downgrade textbox is greyed out after adding license, but available again when editing the license (1009)
• FIX – Automatic upgrade textbox greyed out if agreement is selected (1029)
• FIX – Discrepancy between Computer history report compared to List of computer view (1036)
• FIX – Spelling mistake in Administration Tool under basic settings (1039)

6.1.07, update #140 (2012-11-26) – Available through update service only

• FIX – Translation error in Snow license manager Administration tool (607)
• FIX – Date format on object properties do not follow windows regional settings (840)
• FIX – Difference in device counters (858)
• FIX – German translation errors on add license view (917)
• FIX – Available memory slots reported wrong in Snow license Manager (931)
• FIX – SKU upgrade and downgrade values mixed up in application view (946)
• FIX – Machines not updating correctly in Snow license manager even if Inventory is updated (954)
• FIX – Objects property ‘Currency’ does not allow default values (955)
• FIX – Criteria for under/over licensing does not show expected results (961)
• FIX – Columns using ‘digit’ as property does not show any information in the list when searching for objects (965)
• FIX – Users last logon date is set to the same date for every computer in user list (970)
• FIX – License import is missing validations (973)
• FIX – Named license attached to DCC also connects computer if ComputerID equals DCCID(979)

6.1.06, update #136 (2012-10-22) – Available through update service only

• FIX – Compliance calculation errors within DCC where downgrade between versions doesn’t work correctly (766)
• FIX – Agreement type show numerical value instead of string (871)
• FIX – Additional tab “User Grants” when adding a new license, where it should be hidden (887)
• FIX – Auto select sub levels in organization selector did not work correctly (888)
• FIX – Page error, when navigation through the details list of Oracle products pages (897)
• FIX – Oracle products and instances not removed from the Grid view list when computers are removed (898)
• FIX – Currency custom fields, not supported by the import engine (900)
• FIX – Inconsistencies in quantity when adding a named license and upgrading that (903)
• FIX – Connecting field “Host Computer” during a Computer Metadata import fails (906)
• FIX – Translations missing in notifications (910)
• FIX – Right-Click in Admin tool does not work (913)
• FIX – Auto-Connect rules based on IP-Address do not work when client has many adapters (914)
• FIX – Mapping between import and export do not work when using custom import headers (927)
• FIX – Inconsistencies in the naming of header description in the import wizard (938)

6.1.05, update #135 (2012-09-19) – Available through update service only

• FIX – Inconsistencies in the display of Custom compare values (825)
• FIX – Error with pagination in the web user guide for Snow License Manager (864)
• FIX – Search function freezes in reports when certain criteria’s is used (869)
• FIX – Incorrect Swedish translation in the web import tool (873)
• FIX – SA-Checkbox automatically selected when adding a license with SA-Agreement (880)
• FIX – Adding ‘SKU’ as criteria in License search causing  License Manager to crash (889)
• FIX – Custom field (Currency) doesn’t show values on custom agreement (902)
• FIX – Object import via the web import fails when importing ‘CSV’ files (905)
• FIX – German translation in the description of Compliance Summary was incorrect (911)

6.1.04, update #134 (2012-08-13)

• FIX – Object Default Value not set on Property when creating new Object (833)
• FIX – Report criteria for substandard computers shows no search result for “Scan identifier” (835)
• FIX – Importing license with non-existing agreement results in error page (845)
• FIX – When archiving computers you receive error message “named license” even though not connected to a license (846)
• FIX – Unable to save Purchase date of Computer (847)
• FIX – Reports ”Application installation history” and “Application” shows no search result with operators (848)
• FIX – Quarantined device image broken (852)
• FIX – System Disk (GB) Column – should be (MB) (854)
• FIX – Attempting to import licenses through XLS file generates error message (855)
• FIX – Snow Admin Console Error (857)
• FIX – Duplicate computers (clientid) causing job failed (859)
• FIX – Reports, criteria “Purchase currency” for all computers shows no search result (866)
• FIX – “License entitlement summary”, operators does not show any search result (867)
• FIX – Application installation history, report shows no search result (868)

6.1.03, Critical update #132 (2012-07-27)

• FIX – Search for objects don’t work (856)

6.1.03, update #130 (2012-07-20)

• NEW – Reset password feature (473)
• FIX – Firefox: Date selection (calendar) appears off screen (653)
• FIX – Report Computer Standard is incorrect in SPE (722)
• FIX – Agreement purchase date validation (736)
• FIX – Misinterpretation of text fields when importing (765)
• FIX – Data update job log duplication (767)
• FIX – Import of custom fields for licenses and agreements (772)
• FIX – Spelling error for Oracle menus in Swedish SLM (784)
• FIX – Action log give wrong information (795)
• FIX – IP-address repeated multiple times in list presentation (797)
• FIX – Language error in “share report” (801)
• FIX – Last scanned search criteria for all computers report doesn’t work (810)
• FIX – Last scanned search criteria for all computers list doesn’t work (811)
• FIX – Blacklist criteria cannot be edited (812)
• FIX – Break row in report scheduling report criteria to not work (813)
• FIX – Datacenter/cluster cores per processor shows wrong value (814)
• FIX – Datacenter/cluster processor/core validation not working (816)
• FIX – Display adapter search in computer hardware report (831)
• FIX – Sum of blacklisted applications doesn’t correspond to actual blacklisted applications (832)

6.1.02, update #129 (2012-05-24)

• FIX – Incorrect spelling in web (741)
• FIX – Translation missing in report (742)
• FIX – Translation error when saving reports from report generator (743)
• FIX – Cannot export to unformatted XLS with reports from report generator (744)
• FIX – Microsoft SQL Server hardware comparison report translation not found (745)
• FIX – Access priv. Administer Application Blacklist sticks to role even when inactivated (747)
• FIX – Computer Reports Column Error (748)
• FIX – Media location field – have an option to add link or text (749)
• FIX – VMware virtual machines hostname matching issue
• FIX – Auto-connect rules based on 2 (environment or registry) values not working (751)
• FIX – Saving custom field to application that already has a custom field not working (753)
• FIX – Scheduled import of computer custom fields goes blank (756)
• FIX – Translation for Custom Agreements (757)
• FIX – Applications with the ‘!TS’ trigger are not assigned (762)
• FIX – CSV import fails in Licence Manager (763)

6.1.01, update #127 (2012-04-27)

• FIX – Strange characters (710)
• FIX – Spelling mistake in Administration Tool (715)
• FIX – Notification links gets page not found in SPE platforms (686)
• FIX – Several report names and descriptions have been corrupted (721)
• FIX – Changed license cost to application cost in application meta import (724)
• FIX – Custom fields in agreements cannot be saved (718)
• FIX – Release notes and web user guide links does not work (716)
• FIX – Dutch language compliance chart does not work (711)
• FIX – Application multiple edit (717)
• FIX – Custom compare values and SKU (723)
• FIX – User roles does not restrict access to file import in web UI (727)
• FIX – Notification links does not work on websites without host header (708)
• FIX – Date custom field UI “freeze” in certain browsers (706)
• FIX – Problems in agreements with “,” comma in the agreement number (713)
• FIX – Swedish report translations corrupt
• FIX – Import timeout when handling large number of obsolete computers (731)
• FIX – License import fails on application validation duplicates (hidden applications) (732)
• FIX – Object imports against a digit value corrupts objects search if imported value is a decimal (684)

6.1.00, update #126 (2012-04-12)

• FIX – Compliance calculation for datacenters
• FIX – License auto allocation for custom compare values
• FIX – CID delete problems
• NEW – Report updates

6.1.00, NEW VERSION (2012-04-12)

• Please read the Release Notes for details. Found on www.snowsoftware.com/int/download

6.0.13, update #131 (2012-08-10)

• FIX – Printing gives an error (850)
• FIX – System Disk (GB) Column – should be (MB) (854)
• FIX – Attempting to import licenses through XLS file generates error message (855)
• FIX – Object Default Value not set on Property when creating new Object (833)
• FIX – Report criteria for substandard computers shows no search result for “Scan identifier” (835)
• FIX – Duplicate computers (clientid) causing job failed (859)

6.0.12, update #131 (2012-07-20)

• FIX – Slow import of large files (493)
• FIX – Compliance error – unable to cast ChainedLicenseSettings (759)
• FIX – Devices tab missing with TS-app (773)
• FIX – Archiving computers connected to a license fails without warning (774)

6.0.11, update #128 (2012-04-27)

• FIX – Notification links gets page not found in SPE platforms (686)
• FIX – Notification links does not work on websites without host header (708)
• FIX – License import fails on application validation duplicates (hidden applications) (732)
• FIX – Object imports against a digit value corrupts objects search if imported value is a decimal (684)

6.0.10, update #122 (2012-03-28)

• FIX – Application history table not populated with uninstallations (642)
• FIX – Incorrect page in print preview when trying to print a custom report (655)
• FIX – Update Vendor Repository fails (657)
• FIX – Auto connect rules for users based on last computer not working (665)
• FIX – Limited roles can still edit roles settings and make themselves super user (671)
• FIX – Auto allocate of licenses on multiple level legal organisation notes is incorrect

6.0.09, update #122 (2012-02-14)

• NEW – Auto connect rules for computers based on primary user (1097)
• FIX – Filter editor crashes SLM Admin (629)
• FIX – Custom fields added with column selector gone after saving search (609)
• FIX – Downloading an exported report works only once (573)
• FIX – German translation error (577)
• FIX – Application crash at start-up (615)
• FIX – “The site license was not needed” message filling up the action log (616)
• FIX – Statistics shown for 2012 in the future (617)
• FIX – Add agreement period sometimes don’t stick when you click OK (511)
• FIX – Scheduled reports still sending for deleted users (643)
• FIX – Vendor repository import error (613)
• FIX – Memory not displayed correctly for Microsoft virtual machines (619)
• FIX – Custom field definitions – Can’t change description without changing title (628)
• FIX – Notification service crash (604)

6.0.08, critical update #121 (2012-02-06)

• FIX – Edit computer and organisation selection issue (566)

6.0.08, update #120 (2012-01-09)

• FIX – Edit computer and organisation selection issue (566)
• FIX – Object properties are treated as mandatory, but when added they are set to “not mandatory” (569)
• FIX – Currency fields for object doesn’t work (576)
• FIX – Allow multiple versions option creating negative balance value (577)
• FIX – Show Hidden Software in Admin Tool not returning any data (585)
• FIX – Concurrency not showing for application groups (587)

6.0.07, update #119 (2011-12-14)

• NEW – Added two new settings for user exclusion in most frequent and most recent calculations (1046)
• NEW – Added descriptions for all settings (1046)
• FIX – Admin Tool – Remove option to change base currency when adding/editing currency (458)
• FIX – Report generator reports are created with SystemUserID=0 regardless of user logged in (535)
• FIX – License import problem when organisation contains trailing spaces (544)
• FIX – Incorrect compliance calculation for datacenters/clusters (547)
• FIX – The number of rows in the alert Applications without registered usage differs between pie-chart and list (548)
• FIX – SAMaxVersionIndex not cleared when re-calculating compliance (556)
• FIX – Unhandled exception when adding licenses (557)
• FIX – Errors with agreement import (558)
• FIX – License allocating outside the org unit of the purchase due to naming of organisation (559)
• FIX – DCC application chain error (560)
• FIX – Currency custom field data not stored (561)
• FIX – German transalation for ID = Kennung is incorrect, should be ID (563)
• FIX – Object name field, when editing created object is empty (565)

6.0.06, update #117 (2011-12-05)

• NEW – Usability improvements to the import tool (629)
• NEW – Increase protection against SQL injection and Cross Site Scripting (926)
• NEW – Compliance not clearing previous results until re-calculation is complete (955)
• NEW – Improved AD-configuration in the web configurator (965)
• FIX – Import of organisations for computers does not work if it is more than 3 levels (473)
• FIX – Error in Dutch translation (475)
• FIX – Columns are not saved, Defect Ready For Testing (478)
• FIX – Can’t save Use system default when Licensing form is based on concurrent users (480)
• FIX – Licenses are distributed to the highest version of the software automatically (484)
• FIX – Created Objects don’t show, Defect Ready For Testing (495)
• FIX – New Role options not applied to roles after update (500)
• FIX – Compliance value for license in datacenter server is wrong (504)
• FIX – License Manager shows incorrect System disk available (505)
• FIX – Auto-Connect rule on Environmental Variable is missing its textboxes (507)
• FIX – License import error (508)
• FIX – Import tool: Cell validation not handling empty rows (509)
• FIX – Custom agreement type names missing in report part of pie chart Expiration status for agreements (510)
• FIX – Data update job log – wrong number of Oracle DB Instances (512)
• FIX – Confirmation message incorrect (513)
• FIX – Cannot open old computer archives (517)

6.0.05, update #116 (2011-11-25)

• FIX – Fixes a problem related to the IDP

6.0.05, update #114 (2011-11-18)

• FIX – Compliance history not showing correct values (515)

6.0.05, update #113 (2011-11-11)

• FIX – License Import tool crashes when importing (506)

6.0.05, update #112 (2011-11-07)

• NEW – Import file parameters documentation added (701)
• NEW – Organisation auto connect rules based on registry keys/values/data (870)
• NEW – Processor information added to several computer reports and lists (877)
• NEW – Added column “Part of bundle” to report “Unused applications per computer” (906)
• NEW – Added alerts as part of security objects for roles (912)
• NEW – DocuWare document link integration (913)
• FIX – Datacenter per processor licensing issue (416)(496)
• FIX – Print not working for Datacenter and Cluster details (417)
• FIX – MAC model names missing (423)
• FIX – Computer loosing organisation information when multi-editing (434)
• FIX – Administration menu available from dropdown at partner page (453)
• FIX – Manual SRS update not working (455)
• FIX – Updating user organisation via Import does not disable auto-edit (462)
• FIX – Import Oracle agreement types does not work (465)
• FIX – Validate purchase date, value and currency together (466)
• FIX – Modifying upgraded license count (467)
• FIX – No computer software/applications for several machines (468)
• FIX – Import tool – identifier mappings not cached (469)
• FIX – Import tool – map by index not working for files with a single row (470)
• FIX – System always defaulting to one organisation when adding license (471)
• FIX – Admin Tool – Organisation restriction not stored when using long organisation names (472)
• FIX – Import of organisations for computers does not work if more than 3 levels (473)
• FIX – Pie chart point values overlap (481)
• FIX – License purchase reporting multiple times per agreement (482)
• FIX – License search does not work (489)
• FIX – Application install date missing in Applications per computer report (490)
• FIX – License Import tool hangs when running file with erroneous lines (492)
• FIX – Import of new organisation nodes via computer meta data import creates root nodes (497)

6.0.04, update #111 (2011-10-06)

• FIX – License policy table missing objects (463)
• FIX – Corrects an issue in application search when registering licenses (464)

6.0.04, update #109 (2011-10-05)

• NEW – Importable vendor repository for agreements (58)
• NEW – Expanded organisation dropdown view when editing system users (208)
• NEW – Report export service checks for SLM Data Update Job before exporting (822)
• FIX – Columns in user reports are displaced after save (391)
• FIX – German translation missing in reports (394)
• FIX – SRS applications missing when upgrading to version 6.0 (419)
• FIX – Translation missing for average time in application usage report (424)
• FIX – Partner status page does not show number of identified files (427)
• FIX – Updating computers organisation via import does not disable auto editing (431)
• FIX – Quarantine management does not delete computers (432)
• FIX – Computers per OS graph showing no data (433)
• FIX – Performance issues in application concurrency data update (438)
• FIX – License form column shows numeric values instead of translated value (440)
• FIX – System owner email included in list causes JavaScript error (441)
• FIX – One item bar graph shows insufficient bar height (442)
• FIX – Graph based reports not included in role definition reports (443)
• FIX – Ignore scheduled reports for inactive customers in SPE platforms (451)
• FIX – Computer software updates when application rules change (454)
• FIX – Notifications for admin account in SPE platforms (456)
• FIX – Error when adding organisation restriction when organisation name length is too long (459)
• FIX – Custom agreement types not showing up in graph report (461)

6.0.03, update #108 (2011-09-09)

• FIX – Corrects a problem with compliance calculation

6.0.02, update #107 (2011-09-06)

• FIX – Corrects a problem with computer quarantine being inconsistent

6.0.02, update #106 (2011-08-30)

• NEW – Updates server status for AIX, SUN and HP-UX machines
• FIX – Corrects a problem with the settings page

6.0.02, update #104 (2011-08-24)

• FIX – Corrects a problem with unassigned software not being shown in Administration Tool

6.0.02, update #103 (2011-08-20)

• FIX – Updates for the API database procedures

6.0.01, update #102 (2011-08-04)

• FIX – Changes the index rebuild process in the SnowLicenseManager database
• FIX – Improves computer update performance in the data update job
• FIX – Covers a correction in compliance calculation for datacenters

6.0.01, update #101 (2011-07-08)

• FIX – Custom objects
• FIX – Software mapping
• FIX – Custom fields
• FIX – Data update job
• FIX – Performance
• FIX – Vendor repository database structure
• FIX – Security

6.0.01, update #100 (2011-07-05)

• FIX – Corrects a critical error in the concurrency management for applications

6.0.01, update #98 (2011-07-04)

• FIX – License policy columns not translated
• FIX – Login count for users incorrect
• FIX – Custom field crash when saving mandatory multi option with no value set
• FIX – Action log filtering incorrect and date selector always in English
• FIX – Editing applications causes web error
• FIX – Criteria not working on All applications report

6.0.00, update #97 (2011-06-20)

• FIX – Core update for Snow License Manager 2011 (Web, Admin, Tools and Services)

6.0.00, update #95 (2011-06-01)

• FIX – Datacenter compliance
• FIX – German translation errors
• FIX – Wrong number of covered virtual machines in the license compliance reports
• FIX – OS types statistics report arguments
• FIX – License auto allocate performance

6.0.00, update #94 (2011-05-25)

• FIX – Corrects issues with custom agreement types
• FIX – Notifications
• FIX – Oracle Management Option

6.0.00 (2011-05-23)

• ORIGINAL VERSION

Snow Inventory Active Directory Discovery 1.x

Update Details

Snow Inventory Active Directory Discovery 1.xProduct Update Most Recent DateApril 29, 2014Product Update MethodSUS and Package builder

Product name: Snow Inventory AD Discovery Current version: 1.0.00 Build: 12018 Distribution method: Setup package

1.0.00 (2014-04-29)

• ORIGINAL VERSION

Snow Inventory Data Receiver 2.x

Update Details

Snow Inventory Data Receiver 2.xProduct Update Most Recent DateApril 26, 2013Product Update MethodSetup Package

Product name: Snow Inventory Data Receiver Current version: 2.1.00 Build: 4864 Distribution method: Setup package

2.1.00 NEW VERSION (2013-04-26)

• NEW – Possibility to use network credentials to connect to incoming directory (UNC)
• NEW – Possibility to receive XML-files
• NEW – Configuration edit dialog

2.0.00 NEW VERSION (2013-03-20)

Snow Integration Manager 3.x

Update Details

Snow Integration Manager 3.xProduct Update Most Recent DateJanuary 08, 2013Product Update MethodSetup Package

3.3.00 NEW VERSION (2013-01-08)

• NEW Plugin – Microsoft SCCM 2012 (F1472, F189)
• NEW – SCCM (2007 and 2012) can now also retrieve clients for systems that don’t use software inventory and software metering (F991, D923)
• FIX – Fixed issue where selected day of week is ignored in the scheduler (D896)
• FIX – Computer rejected because it thinks it has incorrect date (future) (D703)
• FIX – Strange date format in SCCM prevents import of clients through EDP (D728)
• FIX – IDR timeout value doesn’t seem to have any effect (D802)
• FIX – SQL contains ‘NULL’ AS in group by when a field in the database is not selected (D922)
• FIX – A bug in the SnowXML plugin, where missing ‘OperatingSystem’ column in Virtualmachine causes an exception (D1005)

3.2.08 (2012-04-30)

• NEW – SCCM, SQL Criteria filter when fetching from v_GS_SOFTWAREFILE, this should lower the memory footprint when reading large amounts of software data (1071)
• FIX – Provider agnostic, EDP crashes when login fails (527)
• FIX – SCCM, Metering counter set to 0 for used applications (631)
• FIX – SCCM, Improved calculation of small usage count spread over several days

3.2.07 (2012-01-23)

• NEW – SCCM, extract “full name” of users when extracting login history (1092)
• FIX – Full name of users not extracted (602)
• FIX – XML plugin producing 1kb INV-files (618)
• FIX – EDP not restarting (45)

3.2.06 (2011-12-19)

• NEW – Microsoft SCCM hybrid plug-in

3.2.05

• NEW – Improved Oracle xml schema handling
• NEW – Improved Microsoft SCCM Consolidated metering query
• FIX – Minor bug fixes

3.2.04

• NEW – Read printer data
• NEW – Read x64 keys
• NEW – Oracle support
• FIX – Memory and disk space added to Altiris
• FIX – String was not recognized as a valid DateTime
• FIX – Incorrect SQL syntax when connecting to SCCM
• FIX – Properties window does not save excluded fields/views
• FIX – Error when extracting clients from SCCM

3.2.03

• FIX – SCCM query fix

3.2.02

• FIX – Date issues in client queries
• FIX – Date issues in preview window
• FIX – Remote Inventory transmit via proxy

3.2.01

• FIX – SCCM export error related to environment variables (260)
• FIX – Spelling errors (246)
• FIX – “Include software with missing metadata” not working properly (254)

3.2.00

• ORIGINAL VERSION

Snow Inventory Oracle Scanner 1.x

Update Details

Snow Inventory Oracle Scanner 1.xProduct Update Most Recent DateNovember 16, 2012Product Update MethodSnow Update Service

1.9.0 Oracle Scanner for Unix (2012-11-16) Changes for AMA-york-1.9

• NEW added tags <ignoreOratab>,<defaultOraclePort>
• NEW config file entries are now adding params to SIDs found in oratab
• NEW <oracleHost> and <oraclePort> must be used when listeners are
• NEW listening on “other” names/IP addresses (not the actual host name)
• FIX for counting total slots for memory
• FIX for CPU logic on SPARC
• Changes for AMA-york-1.8.5
• FIX corrected code for determining CPU cores on SPARC T-CPUS
• Changes for AMA-york-1.8.4
• NEW added support for Solaris zones
• NEW ignores lines in oratab starting with an asterisk ( ‘*’ )
• Changes for AMA-york-1.8.3
• NEW added support for SLES 10 and 11
• NEW tweaked calls to dmi_decode on Linux
• FIX for freeswap on AIX

1.8.2 (2012-06-25)

• FIX – RHEL 4 support caused problems on other platforms

1.8.1

• NEW – Added configuration parameter for specifying SID:s that should be ignored
• NEW – Added support for RHEL 4

1.8.0

• NEW – Added configuration parameters for specifying non-standard ports  for connecting to Oracle (oraclePort and oemPort).
• FIX – Date formatting in the result file

1.7.0

• NEW – Improved parsing of the configuration file
• NEW – Handling for connecting to Oracle Enterprise Manager database
• NEW – Added ‘oracleHost’ and ‘oemHost’ config parameters
• FIX – More checks for file and directory permissions for result files
• FIX – SQL-query improvements
• FIX – Removed all code for getting logical and physical disk info

1.6.0

• NEW – Support Oracle Enterprise Linux
• FIX – General bug fixes in the Perl code

1.5.0

• FIX – General bug fixes in the Oracle PL-SQL scripting

1.4.0

• FIX – Built against Instant Client
• FIX – UNClocalPath removed from config file

1.3.0

• FIX – Correct date format
• FIX – SQL-modifications

1.2.0

• NEW – Configuration file simplified (no block with disk type constants)
• FIX – iscasesensitive and preservescase disabled
• FIX – systemuilangecode disabled
• FIX – No longer tries to determine bytes/sector and other low-level disk parameters
• FIX – Typos fixed in configuration file (delivary->delivery)

1.1.0

• FIX – Code reviewed
• FIX – Improved exception management
• FIX – Improved logging

1.0.0

• ORIGINAL VERSION

Snow Inventory Server 3.x

Update Details

Snow Inventory Server 3.xProduct Update Most Recent DateFebruary 01, 2012Product Update MethodSUS package

3.2.1 SP1 (2012-02-01)

• NEW – Setup package includes the new Snow Inventory Client for Windows, version 3.4
• NEW – Support for Oracle scanning (database update)
• NEW – Support for App-V scanning (database update)
• NEW – Includes all database updates used by the IDP and Snow License Manager 2011

3.2.1 (2010-05-24)

• NEW – Server back-end now only process files within the time specified in BackendStartTime and BackendStopTime
• NEW – Support for MS SQL Server 2000 detection (requires SP4)
• NEW – OpenSSL DLLs has been updated to version 0.9.8k
• FIX – Export to Excel from Inventory Overview
• FIX – Filters were not read correctly causing syntax errors in some situations

3.2.1 (2010-03-22)

• ORIGINAL VERSION

Snow Inventory Data Receiver 1.x

Update Details

Snow Inventory Data Receiver 1.x

Product Update

Most Recent Date: February 12, 2010

Product Update Method: Setup Package

1.6.00 (2010-02-12)

• ORIGINAL VERSION