Tim Jesser looks at how the cloud has changed the responsibilities and mandates of software asset management.
A recent study by Snow shows how travel providers' technology infrastructure can shape customer experiences
At one time, building the IT infrastructure and managing the software that runs on it was the sole the responsibility of the IT department. Control was centralized, cost was transparent. But the cloud has changed that.
The evolution to Cloud is changing, or I would even go as far to say that it has changed the way vendors deliver software and services. The model has shifted the cost of software from the balance sheet to profit and loss.
Cloud services provide infrastructure and software more or less at the click of a button, with scalability to match your ever-changing business needs. In short, what organizations get is flexibility. But there’s a price to be paid. At the outset, the seamless, worry-free flexibility that cloud service vendors and their easy-to-use web portals offer might seem like good value.
In 2013 Adobe released a statement indicating that they will no longer be selling perpetual software. Instead, it was to release something called Creative Cloud and move the license model from device to subscription user with regular updates and storage from the Cloud.
Change Management can help ensure such a change in licensing models and technologies is implemented within the IT Infrastructure with as little disruption as possible. This is just one example of how Change Management can help with Software Asset Management related matters.